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Frosty's Building Contractors

26 monitoring reports, 1 have been received in the past 6 months.

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Customer Monitoring Reports

Single storey ground floor kitchen-diner extension
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

We were delighted to have found Frosty' s and we were very pleased at their approach, manner and professionalism. A great job very well done. Initial site and verbal quote offered which was backed up by written estimate which was further updated with a detailed quote when the plans were all agreed. Particularly liked the way that they worked as a team and provided the best solutions to queries which inevitably arose. Would happily recommend Mike and his team to anyone.
Customer in Redhill, 15 October 2011 business
Reigate - Single story extension with roof terrace, external and internal works and landscaping
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

We appointed Frosty’s to carry out extensive work on our property including the erection of a large single story extension with roof terrace, the creation of a large internal living space with the removal of external and internal walls, alterations to the hallway, rendering and painting of the exterior front and rear of the property, installation of a new front door and extensive landscaping to the rear. In mid-2010 we contacted six local building companies for quotations. Michael Frost’s approach was by far the most professional and their quotation was the most detailed and accurate. Our project had many challenges, including deep excavations, elaborate ironwork and the installation of large sliding glass door panels purchased from Sweden. Michael and his team adapted to the challenges with a patient and professionally attitude, even when things did not go according to plan. At one point during the snow of December 2010, Michael and his team carried their tools almost a mile on foot and worked for several days in sub-zero temperatures to completed the installation of steelwork, which would have been difficult enough in normal conditions! The quality of Frosty’s work is excellent and the Frosty’s team are a hard-working and friendly bunch. They are tidy, conscientious and respectful. Michael in particular is diligent and quality-conscious and it is clear that he takes pride in his work and the reputation of his team. Although the project scope grew over time, Michael always discussed additions with us before committing us to additional cost. The original quotation was honoured through to completion and there were no unexpected extras. Frosty’s was not the cheapest quotation we received but I am convinced they provided us with the best possible value for money given the commitment shown to the project, their reliability and the overall quality of the finished project.
Customer in Reigate, 31 July 2011 business
Extension
Scores:
10Tidiness: 10 out of 10 8Timekeeping: 8 out of 10 10Courtesy: 10 out of 10 8Workmanship: 8 out of 10
9
Combined score: 9 out of 10
910

Although very well recommended, we seemed to have difficulties from the start with running over schedule. We felt that this was due to another job they were running which was taking the traders focus. Unfortunately, they left our project in its early stages (at damp proof course) with no notice, with the inconvenience of needing to find another builder.
Customer in Redhill, 1 June 2011
Response from Frosty's Building Contractors:
In my opinion the project ran over schedule due to an inexperienced architect who continued to revise plans weekly altering measurements and materials. There was also the unforeseen problem of having to break up previously laid concrete (which I agreed to dig out Free of Charge!) before we could even commence the scheduled work. We always carry out more than one project at a time and this has never been an issue for any of my other clients in the past. I felt that my workforce were continually being patronised and spoken to in a rude manner by the customer and their architect and brought this to their attention long before leaving site. The customer did not keep to the contract regarding payment terms. Before leaving site I handed over a letter explaining my concerns and offered to continue work but I was not asked to return.
business
Removal of internal wall and fitting of new open plan kitchen
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Would happily recommend Frosty' s Building Contractors. We are very pleased with our new kitchen. Although we ended up paying more for work in the end, this was due to problems which were discovered during the process and the choices we made to have them resolved. We were kept well informed before decisions were made. All the guys were friendly and were clean and tidy in their work.
Customer in Horley, 11 May 2011 business
Single side extension, 2 story extension, Garage conversion, Patio
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

We chose Frosty's to carry out a significant amount of work on our house. We were very pleased with the results and would recommend Mike and his team without hesitation. At all times the guys were respectful, courteous and kept the site tidy which made a real difference. Mike is honest, reliable and a committed builder who runs a team with great work ethics.
Customer in Reigate, 31 July 2010 business
Landscaping: front garden path, back garden patio.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Frosty's task was to replace our front garden path and create a large patio area in the back garden.  The latter entailed an enormous amount of ground clearance before the patio could be laid. All employees and contractors were hard working and conscientious, very courteous at all times and kept the area tidy.  The final results are spectacular as is the infamous rustic garden bench. Special thanks go to Michael and Lee for their vision which enhanced our original ideas.
Customer in Redhill, 16 July 2010 business
Two bathroom renovations
Scores:
9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.810

Excellent finish - we could use the bathrooms as soon as they left. They were able to adapt as issues arose regarding previous badly completed work and all the workmen were polite, friendly and efficient.
Customer in Horley, 30 June 2010 business
New front and rear porches, new cloakroom, structural changes to lounge/hall, kitchen re-built and totally re-fitted, etc
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Selected from 3 builders for detail of quotation, value and committing to schedule and cleanliness.  The work, starting mid-January and ending mid-May, has been at the core of the household. Excellent communication about what and when, workforce scheduling and activities pre-advised, Sub-contractors well managed. Mess and inconvenience kept to minimum by daily cleaning and control. Discussed and agreed variations through the job, and at the end we know the changes to the quote. Excellent quality of workmanship, and helpful suggestions to the detail on the way. Happy to allow potential clients visit and look at the wide range of work involved in our house.
Customer in Oxted, 29 May 2010 business
en-suite, guttering, decking
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

This is the second time we have used Mike and his team to carry out work for us. Very pleased with the work and the new en-suite, guttering and deck. True to their quote and very trustworthy. Will definitely be using them for future jobs that we have planned including kitchen extension and loft conversion. Great work and a very friendly with a refreshing 'can do' attitude.
Customer in Reigate, 27 April 2010 business
Renovation of hall and creation of guest bedroom and en-suite.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

We were delighted with Michael and his team's work.  They were a pleasure to have on site and nothing was too much trouble. Their craftsmanship and attention to detail was excellent and we are thrilled with the end result. The costing was exactly as expected from the original quote. We would have no hesitation in using them again or recommending them.
Customer in Redhill, 17 January 2010 business
Replace window and sill.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Super, trouble-free. Despite the mountains of snow, the work was completed on time and to a very high standard indeed. Would definitely recommend.
Customer in Horley, 12 January 2010 business
Single Storey Kitchen Diner Extension and Kitchen Fitting
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Frosty's are everything you'd hope a Builder to be.  Extremely tidy. Professional.  Hard working and most importantly great craftsmen. They kept to the quoted budget and time frame agreed.  Mike and his team are friendly and take great pride in everything they do. They were mindful that they were in our home and even put up with our 3 year old's endless questions!  What I really liked was that Mike didn't just blindly follow our design and/or specification. If he had a suggestion as to how to improve things he'd offered it up, and it would always be for the better - and that didn't mean at extra cost either, sometimes it was cheaper.  They also went that extra mile. For example: when re-laying our garden paving they made it look better than before.  Just the perfect builders, really. Very reliable, very honest and very good.
Customer in Horley, 30 November 2009 business
Extension of porch
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Excellent work and on price. The job was relatively small but included brickwork, slating and woodwork. I would have no hesitation in using them again. Tidy and professional.
Customer in Horley, 22 October 2009 business
Full two storey extension
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Very pleased with the build from start to finish, there were no problems and I would highly recommend.
Customer in East Grinstead, 3 September 2009 business
make kitchen diner by removing wall and re structuring internal lay out.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

This company is exceptional. We have recently moved into the area and didn't know the local builders and trades people. We were so pleased with the work carried out and the professional approach Frosty’s adopt. We will definitely be asking them to quote for other work we need doing and would highly recommend them to anyone.
Customer in Horley, 10 July 2009 business
Kitchen Extension
Scores:
9Tidiness: 9 out of 10 9Timekeeping: 9 out of 10 9Courtesy: 9 out of 10 9Workmanship: 9 out of 10
9
Combined score: 9 out of 10
910

We were very nervous about this project as we did not know any builders.  However, Frosty's were first class from the off and delivered the project on time and within budget. Very polite, clean, accommodating and valued their input and suggestions along the way.  Will certainly retain them again in the future.
Customer in Redhill, 30 June 2009 business
Ground-floor extension
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Very pleased with the work by the Frosty's team.  They came up with solutions to issues as they arose. The whole process was very smooth.
Customer in Redhill, 29 June 2009 business
New kitchen
Scores:
10Tidiness: 10 out of 10 9Timekeeping: 9 out of 10 9Courtesy: 9 out of 10 10Workmanship: 10 out of 10
9.5
Combined score: 9.5 out of 10
9.510

Michael and his company were recommended to be via a work colleague to replace my kitchen in Autumn 2008.  The new kitchen required everything from the new units to tiling, electrics and plumbing - the complete job was required!. From the initial quote that 'Frostys' gave me, the final job actually came in under budget...  very refreshing considering some of the horror stories you hear about builders!!! Michaels team were polite, professional and considerate at all times - carrying out their work with the minimum of fuss and disruption. The site was left spotlessly clean and tidy everyday - something I was a little concerned about at the outset! The end product is a kitchen to be proud of and a bank balance still intact!  I would strongly recommend Michael and his team to anyone looking for a professionally executed job.
Customer in Redhill, 29 April 2009 business
Finishing off extension that previous builders had left unfinished and in a mess
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Really impressed. We've used lots of builders over the years and these are the only ones I would recommend to others. Efficient, tidy, pleasant to have in the house and good value. Totally recommended
Customer in Reigate, 28 April 2009 business
Garden Lanscaping
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

We used Frosty's builders to landscape our back garden earlier on in year. The job was finished and to a very high standard, we were most pleased to return home to find the job finished. We have also used Frosty's in 2005 to build a custom fitted wardrobe, again very pleased with the finished result and would highly recommend them.
Customer in Redhill, 26 February 2009 business
Rebuilt bathroom and steps to house
Scores:
9Tidiness: 9 out of 10 9Timekeeping: 9 out of 10 9Courtesy: 9 out of 10 9Workmanship: 9 out of 10
9
Combined score: 9 out of 10
910

Honest, helpful and reliable. I would recommend them.
Customer in Reigate, 6 December 2008 business
Loft conversion
Scores:
7Tidiness: 7 out of 10 9Timekeeping: 9 out of 10 9Courtesy: 9 out of 10 7Workmanship: 7 out of 10
8
Combined score: 8 out of 10
810

We were very impressed by Frosty's reliability and time keeping and we were always able to get in touch whenever there was a problem or query. I would recommend them.
Customer in Horsham, 21 November 2008 business
Loft conversion/bathroom/general
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Michael Frost and his team did a job for me on a property I needed updating for rental.  Loft conversion, bathroom refit and general work like kitchen refacing. I needed it done quick and with a solid finish with minimum fuss.  I got that but what I liked was the additional ideas that the team added (at no cost). My kitchen looked up to date and modern at a fraction of the cost with just new unit fronts and specially hand made breakfast bar and tiling.  I couldn't have been more pleased.  The place was cleaned and tidied and the team were always there when they said they would be and worked weekends to meet the original deadline.
Customer in Redhill, 28 April 2008 business
Single storey extension.
Scores:
9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.810

Very professional hardworking and tidy. Polite and considerate. Extension looks great. Would definitely recommend him and use again.
Customer in East Grinstead, 1 June 2007 business
Important Note:
Whilst every effort is made to ensure the accuracy of the information appearing on this page, the data has been compiled from information supplied by various individuals and businesses and Checkatrade cannot be held responsible for any omissions or inaccurate claims that may appear and recommend that consumers ask to see relevant qualifications and documentation from the contractor before accepting a quote.
Checkatrade cannot be held responsible or liable for the quality of workmanship or service of any of the listed trades and services.