This company started my plumbing and has not returned to finish the work. He now says that the job costs too much so is not coming back even though we offered more money. He is not returning our calls and some things have not been installed properly. We are finding this very stressful and it is costing us dearly to now get another plumber in.
19 September 2013
Response from G. O. Bathroom & Plumbing Services:
I am committed to providing excellent customer service, I was disappointed to receive this feedback from the customer as I feel it is incorrect. It is correct that the work is incomplete, but this is due the customer not paying me. I feel a score of 3 for courtesy is unjust, as I pride myself on my customer service. For a true representation of my feedback please look at my other reviews, I take my Checkatrade rating very seriously.