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Gatwick Heating and Plumbing

Checkatrade membership number: 86329

Address

Snowhill, Crawley Down, West Sussex, RH10 3EN

Contact

name: Barry Lowe
telephone: 01342 717755   Enlarged for easy dialing:
01342 717755
mobile: 07973 705465
fax: 01342 716611
email: barrylowe.ghp@btopenworld.com
web: www.gatwickheatingandplumbing.co.uk
ProfileSkillsVetting
Checkatrade member since: 31 January 2006
Overall Rating: 9.3
Total recommendations: 52
Last six months: 11 cards, average rating 9.6

Customer Monitoring Reports

Scores:
10Estimating: 10 out of 10 9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
9.8
Combined score: 9.8 out of 10
Replace new water tank in loft.
Very impressed with all aspects of the work including correcting previous work.
Customer in Crawley, 24 October 2008
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
Boiler repair and connection of cooker
He was very prompt with his appointment, accomodating, very courteous and did a brilliant job.
Customer in East Grinsted, 29 September 2008
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
New boiler and power flush system.
We were very impressed by the work that was carried out, we found the workmen very polite and worked hard. And would use the firm again - boiler working fine. I would recommend them.
Customer in Crawley, 9 September 2008
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 -Timekeeping: Not Applicable 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
Garden Tap Supplied and Installed.
Gavin was extremely polite.  The work was done with efficiency and accuracy. Gavin cleaned up when he'd finished.  I would gladly recommend Gatwick Heating and Plumbing.
Customer in Haywards Heath, 4 September 2008
Scores:
-Estimating: Not Applicable 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
Rectify heating problem from another installer
They rectified ann ongoing problem caused by another installer. I would recommend them.
Customer in Horsham, 25 June 2008
Scores:
8Estimating: 8 out of 10 10Tidiness: 10 out of 10 7Timekeeping: 7 out of 10 10Courtesy: 10 out of 10 9Workmanship: 9 out of 10 9Value for money: 9 out of 10
8.9
Combined score: 8.9 out of 10
Replace central heating boiler, replace 3-way valve, re-route gas pipe.
Simply excellent work carried out with minimal disruption and maximum helpfulness. I would recommend them.
Customer in Crawley, 19 June 2008
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
Plumbing.
These workmen were very clean and competent, and the workmanship was first class. I would always recommend them and use them again.
Customer in Epsom, 10 May 2008
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
Plumbing rectification and renewal.
Having had some pretty terrible experiences in the past, this company restores one's faith in British tradesmen.  I would recommend them.
Customer in Horley, 25 April 2008
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
Replaced commercial heating pump
Have been using the company for a few years, they respond to a breakdown service very quickly and I have recommended the company to friends and associates.
Customer in Crawley, 8 April 2008
Scores:
7Estimating: 7 out of 10 7Tidiness: 7 out of 10 8Timekeeping: 8 out of 10 8Courtesy: 8 out of 10 7Workmanship: 7 out of 10 6Value for money: 6 out of 10
7.4
Combined score: 7.4 out of 10
Repairs to broken down gas boiler.
A nice cheerful service. I would recommend them.
Customer in Crawley, 2 April 2008
Scores:
10Estimating: 10 out of 10 9Tidiness: 9 out of 10 9Timekeeping: 9 out of 10 9Courtesy: 9 out of 10 9Workmanship: 9 out of 10 9Value for money: 9 out of 10
9.1
Combined score: 9.1 out of 10
New C. h. Boiler and controls
Overall a very satisfactory job. I would recommend them.
Customer in Crawley, 20 March 2008
Scores:
-Estimating: Not Applicable 9Tidiness: 9 out of 10 8Timekeeping: 8 out of 10 9Courtesy: 9 out of 10 8Workmanship: 8 out of 10 8Value for money: 8 out of 10
8.5
Combined score: 8.5 out of 10
Repair faulty boiler.
Very friendly and helpful. I would recommend them.
Customer in Crawley, 17 March 2008
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
Fixed leak on WC.
Barry was prompt, professional and very tidy. A credit to your organisation. Will recommend to my customers, very pleased indeed.
Customer in Faygate, 8 March 2008
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 9Value for money: 9 out of 10
9.8
Combined score: 9.8 out of 10
Repair boiler.
Called them, they turned up on time, diagnosed fault, went for part, fitted and charged me a fair price - very nice trader to deal with, will use again.
Customer in Crawley, 8 March 2008
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 -Value for money: Not Applicable
10
Combined score: 10 out of 10
Replace faulty & fit new fan on boiler.
The best thing was that it was dealt with promptly and efficiently. The faulty part was obtained & installed in a morning with no mess. I have no experience of cost or reliability - see how long it last. I would recommend them.
Customer in Crawley, 28 February 2008
Scores:
-Estimating: Not Applicable 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 -Workmanship: Not Applicable 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
Pressure checked etc.
Very polite and honest, couls have mad a mountain out of a molehill but didn't. Highly recommended.
Customer in Crawley, 17 December 2007
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 8Timekeeping: 8 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
9.8
Combined score: 9.8 out of 10
Heating & Plumbing
Chris made a very good job and bearing in mind his age, will be credit to the industry. I would recommend.
Customer in East Grinstead, 7 December 2007
Scores:
8Estimating: 8 out of 10 8Tidiness: 8 out of 10 8Timekeeping: 8 out of 10 8Courtesy: 8 out of 10 8Workmanship: 8 out of 10 7Value for money: 7 out of 10
7.9
Combined score: 7.9 out of 10
Remove and replace wc syphon.
I would be happy to recommend them to others.
Customer in Chatham, 30 November 2007
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
New plumbing and heating for new build.
Very very pleased with the standard of work. Would recommend. And use again in future.
Customer in Pease Pottage, 10 November 2007
Scores:
6Estimating: 6 out of 10 7Tidiness: 7 out of 10 8Timekeeping: 8 out of 10 10Courtesy: 10 out of 10 8Workmanship: 8 out of 10 8Value for money: 8 out of 10
7.8
Combined score: 7.8 out of 10
New radiators.
Good quality work, friendly, query over cost resolved quickly and fairly.
Customer in Horley, 7 November 2007
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
Repaired overflow from toilet and fitted new stop cock.
Work was carried out very efficiently. We also asked them to come back to do another job. Very happy!!
Customer in Crawley, 30 October 2007
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 9Value for money: 9 out of 10
9.9
Combined score: 9.9 out of 10
Remove ruds and rehang after plastering.
The young men were very tidy did a good job. Would recommend.
Customer in East Grinstead, 20 October 2007
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
CORRECTED FAULTY WORK DONE BY PREVIOUS PLUMBERS
HE WAS VERY VERY EFFICIENT. FAULTS CLEARED RECTIFIED WITHIN 30 MINS. PREVIOUS 2 "PLUMBERS" HAD WANTED A CARPENTER TO REMOVE BOILER CABINET TO CLEAR AN AIRLOCK.
Customer in Haywards Heath, 18 September 2007
Scores:
7Estimating: 7 out of 10 6Tidiness: 6 out of 10 8Timekeeping: 8 out of 10 8Courtesy: 8 out of 10 7Workmanship: 7 out of 10 8Value for money: 8 out of 10
7.5
Combined score: 7.5 out of 10
Installation of 2 complete hot water/heating systems.
The overall quality of the work was very good. Problems were resolved quickly and without any hassle. I would recommend them.
Customer in Crawley, 10 August 2007
Scores:
-Estimating: Not Applicable 7Tidiness: 7 out of 10 8Timekeeping: 8 out of 10 7Courtesy: 7 out of 10 7Workmanship: 7 out of 10 2Value for money: 2 out of 10
6.1
Combined score: 6.1 out of 10
Carry out inspection of faulty water supply in dentist room.
The workmen were pleasant, but the owner was very abrupt and unprofessional.
Customer in East Grinstead, 15 July 2007
Response from Gatwick Heating and Plumbing:
We were contacted by the customer, with a fault in one of there rooms concerning a tap, we attended that afternoon to investigate the fault. A specialized solidnoizd valve was found to have failed also the batteries on a sensor flow tap was thought to need replacing. The part had to be ordered in as they were specialized. We returned to fit the new valve and battery but the tap was still not functioning. The dentist did not wish to replace the sensor flow tap with the same as they are very expensive so asked for a standard type of tap to be fitted, the tap was then ordered and a running trap was fitted to stop smells from the waste. The new tap was obtained and we returned for the third time and removed existing tap and replaced with new. The total cost of materials was £294.00 + 5hrs labour which was charged at £50 per hr + VAT. We were not asked for an estimate, before obtaining parts required but did ask if he wished to settle the bill each time we visited, said that he would settle it when the job was completed, we provided the client with copies of the parts invoices to confirm the costs.
Scores:
9Estimating: 9 out of 10 9Tidiness: 9 out of 10 9Timekeeping: 9 out of 10 9Courtesy: 9 out of 10 9Workmanship: 9 out of 10 9Value for money: 9 out of 10
9
Combined score: 9 out of 10
Kitchen sink and tap change.
Very good, turned up on time, worked well and left tidy.
Customer in Crawley, 20 June 2007
Scores:
10Estimating: 10 out of 10 9Tidiness: 9 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
9.8
Combined score: 9.8 out of 10
Bathroom and shower room replacement.
Listened to my opinion and gave me what I needed. Excellent result.
Customer in Crawley, 1 June 2007
Scores:
9Estimating: 9 out of 10 9Tidiness: 9 out of 10 9Timekeeping: 9 out of 10 9Courtesy: 9 out of 10 9Workmanship: 9 out of 10 9Value for money: 9 out of 10
9
Combined score: 9 out of 10
Re-run and move gas supply to 3 appliances.
I would recommend them.
Customer in East Grinstead, 1 May 2007
Scores:
-Estimating: Not Applicable 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 8Workmanship: 8 out of 10 7Value for money: 7 out of 10
9
Combined score: 9 out of 10
Gents urinal in warehouse.
Gatwick Heating and Plumbing are prompt, reliable & complete the tasks within a given time. I would recommend them.
Customer in Crawley, 17 January 2007
Scores:
-Estimating: Not Applicable 9Tidiness: 9 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 9Value for money: 9 out of 10
9.4
Combined score: 9.4 out of 10
Central heating services.
Problem sorted despite very cramped conditions! I would recommend them.
Customer in Crawley, 3 January 2007
Scores:
-Estimating: Not Applicable 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 -Value for money: Not Applicable
9.8
Combined score: 9.8 out of 10
-
Its the first time we have employed this company, it was only a boiler service but the service was good.
Customer in Copthorne, 13 June 2006
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
Heating and Plumbing.
Excellent, very helpful in answering queries, did the work very effeciently. No trouble in recommending. I would recommend them.
Customer in Reigate, 13 May 2006
Scores:
-Estimating: Not Applicable 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
Service baxi back boiler and fire and attended to 3 way valve fault.
The only company that phoned back to let me know when they were free. I would recommend them to others.
Customer in Crawley, 13 May 2006
Scores:
10Estimating: 10 out of 10 8Tidiness: 8 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
9.8
Combined score: 9.8 out of 10
Change doughnut washer and seal waste.
I found Barry a very nice quiet young man, my small criticism on tidiness was because he did not replace things he had moved. I am disabled. I would recommend them.
Customer in Crawley, 3 March 2006
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
Supply and fit new radiator, change valve parts.
Excellent, I would recommend them.
Customer in Crawley, 3 March 2006
Scores:
9Estimating: 9 out of 10 9Tidiness: 9 out of 10 9Timekeeping: 9 out of 10 9Courtesy: 9 out of 10 8Workmanship: 8 out of 10 9Value for money: 9 out of 10
8.9
Combined score: 8.9 out of 10
Replacement of waste pipe and hopper.
Good service, left area clean and tidy. I would recommend them.
Customer in Crawley, 24 February 2006
Scores:
8Estimating: 8 out of 10 8Tidiness: 8 out of 10 9Timekeeping: 9 out of 10 9Courtesy: 9 out of 10 9Workmanship: 9 out of 10 9Value for money: 9 out of 10
8.8
Combined score: 8.8 out of 10
Upgrade of c/h system, new boiler, controls, radiator valves etc.
Satisfied, unforeseen extra work carried out due to corroded pipes, hence mark for estimating accuracy. One negative point, apprentice stuck installatoin template to kitchen wall then riffed off and took the paintwork off. Fortunatley I had some spare paint. Also very cold weather, new flame was not made good for a couple of days which caused alot of condensation in kitchen. I would recommend them.
Customer in Crawley, 24 February 2006
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
Re-run gas carcass due to fault on old pipework.
Excellent, fast, efficient and professional service. Will definitely use again and will not hesitate in recommending them.
Customer in Horley, 24 February 2006
Scores:
9Estimating: 9 out of 10 8Tidiness: 8 out of 10 9Timekeeping: 9 out of 10 9Courtesy: 9 out of 10 -Workmanship: Not Applicable 9Value for money: 9 out of 10
8.9
Combined score: 8.9 out of 10
Emergency repair to leaking pipe in airing cupboard.
Unable to judge quality, i'm not a plumber, but no longer leaking. I would recommend them.
Customer in Crawley, 17 February 2006
Scores:
8Estimating: 8 out of 10 7Tidiness: 7 out of 10 7Timekeeping: 7 out of 10 8Courtesy: 8 out of 10 8Workmanship: 8 out of 10 6Value for money: 6 out of 10
7.4
Combined score: 7.4 out of 10
Drainage sink and wc
Re-routed pipes indoors to utility room, repaired toilet waste in drain, had a couple of leaks, came round straight away to fix. I would recommend them.
Customer in Copthorne, 16 February 2006
Scores:
9Estimating: 9 out of 10 9Tidiness: 9 out of 10 7Timekeeping: 7 out of 10 10Courtesy: 10 out of 10 9Workmanship: 9 out of 10 9Value for money: 9 out of 10
8.8
Combined score: 8.8 out of 10
Installation of en-suite shower room and new cloakroom
Very pleased with service, good matured proprietor, always ready to help.Work in progress carefully monitored, employees friendly and tidy. I would recommend them.
Customer in Crawley, 18 December 2005
Important Note:
Whilst every effort is made to ensure the accuracy of the information appearing on this page, the data has been compiled from information supplied by various individuals and businesses and Checkatrade cannot be held responsible for any omissions or inaccurate claims that may appear.
Checkatrade cannot be held responsible or liable for the quality of workmanship or service of any of the listed trades and services.