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Glen Mumford Heating & Plumbing Services
329
monitoring reports,
16
have been received in the past 6 months.
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Customer Monitoring Reports
New Bath Mixer Taps Fitted
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Glen arrived promptly and was very helpful and polite and was very easy to talk to. I will definitely be using him when we have a new bathroom and we will definitely recommend Glen.
Customer in Chessington
,
31 January 2012
business
Glen Mumford Heating & Plumbing Services
www.checkatrade.com/GlenMumfordHeatingAndPlumbingServices
Repair of toilet cistern, including removal and replacement of tiled casing
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
As water was leaking on to the floor, Glen diverted from another job to deal with this. He arrived promptly, did the job carefully and efficiently, and was informative and helpful throughout.
Customer in Thames Ditton
,
19 January 2012
business
Glen Mumford Heating & Plumbing Services
www.checkatrade.com/GlenMumfordHeatingAndPlumbingServices
Replacement of old shower with updated model
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Glen came promptly when he said he would having done the research into the latest model of our Triton shower so as not to disrupt our tiling etc. The job was done very thoroughly and the shower has been working beautifully ever since. No complaints at all and a 10 for everything.
Customer in Epsom
,
19 January 2012
business
Glen Mumford Heating & Plumbing Services
www.checkatrade.com/GlenMumfordHeatingAndPlumbingServices
New stop cock.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Very good.
Customer in West Molesey
,
19 January 2012
business
Glen Mumford Heating & Plumbing Services
www.checkatrade.com/GlenMumfordHeatingAndPlumbingServices
Repair to boiler
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Glen was extremely helpful and courteous. He went out of his way to help sort out the problem with the boiler. I would highly recommend him.
Customer in Epsom
,
17 January 2012
business
Glen Mumford Heating & Plumbing Services
www.checkatrade.com/GlenMumfordHeatingAndPlumbingServices
Inspection of Boiler problem
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Glen went over and above to help sort out the problem with my boiler. Whilst we had to end up phoning Worcester directly due to the extent of the problem, Glen ensured that what they did was correct. The following day, he felt I had been overcharged by Worcester and got on to a rep who confirmed that this was the case. With Glen's intervention, we received half our money back from Worcester. What a service this was from Glen!!! I can't recommend him highly enough.
Customer in Epsom
,
17 January 2012
business
Glen Mumford Heating & Plumbing Services
www.checkatrade.com/GlenMumfordHeatingAndPlumbingServices
Telephone assistance
Scores:
-
Tidiness: Not Applicable
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
After calling numerous heating companies so close to Christmas, I nearly gave up in despair. At this point Glen returned my call and was kind enough to offer his expert advice over the phone, he was genuinely concerned and took the time away from his family to ensure I was up and running. And my family warm again. Without hesitation I would recommend Glen for his personal and professional approach to customer satisfaction!
Customer in Worcester Park
,
23 December 2011
business
Glen Mumford Heating & Plumbing Services
www.checkatrade.com/GlenMumfordHeatingAndPlumbingServices
Careful consideration of problem by telephone and providing advice
Scores:
-
Tidiness: Not Applicable
-
Timekeeping: Not Applicable
10
Courtesy: 10 out of 10
-
Workmanship: Not Applicable
10
Combined score: 10 out of 10
10
10
I thoroughly recommend contacting Glen Mumford for the considerate and trustworthy support provided. I was given help over the phone on what to check first for on the boiler to determine if there was any action I could take, with consideration of safety, or whether an engineer would be required. Saved me money and time. Thank you very much.
Customer in London
,
17 December 2011
business
Glen Mumford Heating & Plumbing Services
www.checkatrade.com/GlenMumfordHeatingAndPlumbingServices
Tank overflow dripping
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Glen was the only person that was prepared to come out even though he was up to his eyes with other work. True I did have to wait but I didn't mind as it wasn't an emergency. Thank God I did because now I've found someone who I feel is trustworthy and I also liked him as a person which is very important when you have someone in your house. He changed the ball valve and did a couple of other small jobs as well and I thought that the price he charged was reasonable considering he is very professional. Top class.
Customer in Chessington
,
7 December 2011
business
Glen Mumford Heating & Plumbing Services
www.checkatrade.com/GlenMumfordHeatingAndPlumbingServices
Heating system service
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Glen turned up on time out of normal hours as he promised. He quickly got to grips with our heating, mega-flow and underfloor heating system. He talked me through the work he was doing so that I would be able to make some adjustments in future. A decent guy who knows his stuff and charged a fair price.
Customer in Leatherhead
,
30 November 2011
business
Glen Mumford Heating & Plumbing Services
www.checkatrade.com/GlenMumfordHeatingAndPlumbingServices
Bathroom refurbished
Scores:
9
Tidiness: 9 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.8
10
First-class job done as promised! Courteous and reliable team who made an effort to keep in touch and keep me posted about the progress of the work. Suggestions made and ideas ventured were also most welcome. Thank you!
Customer in London
,
30 November 2011
business
Glen Mumford Heating & Plumbing Services
www.checkatrade.com/GlenMumfordHeatingAndPlumbingServices
New ensuite shower room
Scores:
9
Tidiness: 9 out of 10
9
Timekeeping: 9 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
9.5
Combined score: 9.5 out of 10
9.5
10
Glen has completed bathrooms for several of our neighbours, and came highly recommended, and rightly so. Glen takes enormous pride in his work and it shows in the final product. What especially impressed me was his thoroughness and professionalism. No corners cut and all aspects were presented and discussed with us clearly and fairly at every stage. We are extremely satisfied with the final product, it is even better than we expected. As an indication of how satisfied we were, we are now using Glen to revamp our family bathroom which had been the victim of a botched Dolphin Bathrooms job before they went bust. Glen is a genuinely honest, trustworthy, skilled tradesmen who does his best every time. He deserves your custom, you will not be disappointed.
Customer in Epsom
,
25 November 2011
business
Glen Mumford Heating & Plumbing Services
www.checkatrade.com/GlenMumfordHeatingAndPlumbingServices
Install new central heating system
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Glen came to our rescue when our boiler packed up. He installed a new Central heating system for us. He keeps us informed at all times, very professional, quick and tidy. I would have no hesitation on recommending him.
Customer in Sutton
,
22 November 2011
business
Glen Mumford Heating & Plumbing Services
www.checkatrade.com/GlenMumfordHeatingAndPlumbingServices
Solved my cistern problem in the toilet
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Glen provided great advice over the phone. Very helpful, honest and polite. Couldn't have asked for a better person to help fix my toilet. Would definately recommend him to others.
Customer in Surbiton
,
19 November 2011
business
Glen Mumford Heating & Plumbing Services
www.checkatrade.com/GlenMumfordHeatingAndPlumbingServices
Refurbishment of two en-suite bathrooms
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
We used Glen last year to refurbish a family bathroom and cloakroom. We were so pleased with his work and his competitive pricing that we invited him back this year to refurbish our two en-suite bathrooms – a job that took about six weeks in total. We did have to wait for Glen to be able to carry out the work as he does get booked up quickly but seeing the high standards that he achieved throughout the whole project we can understand why. It was worth the wait. The two bathrooms were completely remodelled, initially taking both bathrooms back to the bare walls and flooring, moving pipework, installing wall mounted WC's and basins and transforming the shower of one bathroom into a wet room. Glen provided very helpful suggestions for the design and other improvements as the work progressed and kept me fully informed at all times. The tiling and finish are exceptional. Glen has an keen eye for detail and takes great pride in both his work and customer service. We are thrilled with the result. Having now used Glen to refurbish all four of our bathrooms I cannot recommend him highly enough.
Customer in Epsom
,
2 November 2011
business
Glen Mumford Heating & Plumbing Services
www.checkatrade.com/GlenMumfordHeatingAndPlumbingServices
Ballcock repair advice
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Gave great free information to aid repair! Would recommend!
Customer in Epsom
,
12 September 2011
business
Glen Mumford Heating & Plumbing Services
www.checkatrade.com/GlenMumfordHeatingAndPlumbingServices
Reset of Central Heating
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Takes pride in his reputation and it shows. He could not do more to help and I will be recommending him to family and friends.
Customer in Aldershot
,
9 August 2011
business
Glen Mumford Heating & Plumbing Services
www.checkatrade.com/GlenMumfordHeatingAndPlumbingServices
Replaced siphon in toilet tank and fixed leaking garden tap
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Glen arrived on time and had already obtained all the necessary parts to fix the non-flushing toilet. He completed the work in a fast and efficient manner. Overall, I was pleased with the job done.
Customer in Epsom
,
5 August 2011
business
Glen Mumford Heating & Plumbing Services
www.checkatrade.com/GlenMumfordHeatingAndPlumbingServices
Replace siphon in toilet flush.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Prompt call - despite rusted nuts and bolts - carried out work in competent manner - clean up after more than satisfactory!!
Customer in Epsom
,
3 August 2011
business
Glen Mumford Heating & Plumbing Services
www.checkatrade.com/GlenMumfordHeatingAndPlumbingServices
Installed washing machine
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
A quick and efficient job was done, for a fair price.
Customer in Chessington
,
29 July 2011
business
Glen Mumford Heating & Plumbing Services
www.checkatrade.com/GlenMumfordHeatingAndPlumbingServices
Complete refit and tiling of bathroom in my rental property
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Glen has previously refitted 2 of my bathrooms in our family home. This is the first time we have used Glen in our rental property. Glen kept both me and the tenant informed as to the progress of the works. Glen could not have done more to ensure that works where completed with the minimum of fuss to my tenant. (Glen worked two consecutive weekends to ensure that the bathroom was completed quickly). My tenants where very impressed that Glen left the house so clean at the end of each day. Glen completed the work within budget and quicker than expected, and to same high standard as I would have expected in my family home. I would definitely being using Glen again for both my family home and rental properties.
Customer in Weybridge
,
29 July 2011
business
Glen Mumford Heating & Plumbing Services
www.checkatrade.com/GlenMumfordHeatingAndPlumbingServices
New Bathroom
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Glen and his team did a fantastic job on my new bathroom overcoming a number of unforeseen (by me) problems with minimum fuss. The finished bathroom is now the best room in the house and far exceeded my expectations. I would have no hesitation in recommending Glen.
Customer in Esher
,
25 July 2011
business
Glen Mumford Heating & Plumbing Services
www.checkatrade.com/GlenMumfordHeatingAndPlumbingServices
Emergency call out for shower which wouldn't turn off and installation of new shower
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Glen was brilliant, my shower would not turn off in the morning and I had gallons of water going down the plug hole and the stop cock was frozen. Arrived really quickly and sorted the problem. Contacted shower supplier for parts but got me a better deal as shower was on offer and cost almost same as replacements parts would have. He came the day the new shower arrived and fitted it. Also sorted the drip from the toilet cistern - what a star. Going to get him to replace frozen stop cock very soon.
Customer in Epsom
,
22 July 2011
business
Glen Mumford Heating & Plumbing Services
www.checkatrade.com/GlenMumfordHeatingAndPlumbingServices
Capping off old pipes, moving and supplying new radiators
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Excellent work as always. Very reliable. Work was undertaken to a high standard, reflecting a good working attitude
Customer in Guildford
,
13 July 2011
business
Glen Mumford Heating & Plumbing Services
www.checkatrade.com/GlenMumfordHeatingAndPlumbingServices
Emergency call for a leak from the bathroom tape which had been going unnoticed for sometime and causing a leak through the ceiling to the lounge below
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Glen was an absolute star. He was on his way home from work when I called. I explained the leak and problem and he came round there and then to have a look. He did a temporary fix, promised to give me a quote for the work the next day and said he would be able to sort it on Friday. All this he did plus a couple of extras, resealing round the bath and fixing a loose tape in the kitchen. I would recommend Glen to anyone needing plumbing work done, he was brilliant.
Customer in Epsom
,
8 July 2011
business
Glen Mumford Heating & Plumbing Services
www.checkatrade.com/GlenMumfordHeatingAndPlumbingServices
Replaced boiler and timer, replaced ball cock in water tank, replaced bathroom taps
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Glen turned up exactly when he said he would. He worked through the day without a break and did a thoroughly good job. He found solutions for problems and was happy to do additional work (replacing bath taps and ball cock in the water tank). We are very pleased with the boiler that Glen suggested and the central heating and water system is now running better than before. We would certainly recommend Glen.
Customer in Epsom
,
6 July 2011
business
Glen Mumford Heating & Plumbing Services
www.checkatrade.com/GlenMumfordHeatingAndPlumbingServices
Replaced and updated 4 radiators upstairs
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Glen was on time and worked flat out to get all the work completed in one day. He was courteous, listened to some amendments I wanted to make and gave his professional opinion on them. Nothing was too much trouble and he even put a drain off pipe outside our house to save us keep going under the lounge floor where the drain off valve currently operates. I would recommend Glen to anyone.
Customer in Banstead
,
4 July 2011
business
Glen Mumford Heating & Plumbing Services
www.checkatrade.com/GlenMumfordHeatingAndPlumbingServices
Fitting a pump to improve water flow to bathroom shower
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Everything done in an efficient and timely fashion. Problem solved!
Customer in Epsom
,
29 June 2011
business
Glen Mumford Heating & Plumbing Services
www.checkatrade.com/GlenMumfordHeatingAndPlumbingServices
New boiler and hot water tank
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Glen removed our old back boiler from the lounge and fitted a new boiler and hot water tank in a cupboard upstairs, he made sure we had running hot water on the first evening, after the job was completed Glen ran us through every detail we needed to know about the boiler/tank. We found Glen to be hard working and approachable, any questions we asked were answered thoroughly. We were very pleased with the outcome and would highly recommend him to anyone.
Customer in Guildford
,
29 June 2011
business
Glen Mumford Heating & Plumbing Services
www.checkatrade.com/GlenMumfordHeatingAndPlumbingServices
Replacement of boiler
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Glen was very helpful before we even agreed to have the work carried out - he was able to advise us on the best way forward and when carrying out the work made sure that we were not without water etc. The boiler was replaced speedily and smoothly and the result is that we now have a much more efficient system that doesn't wake up the household when the upstairs bathrooms are used as we no longer require a pump to get the required water pressure. I have use Glen before and will continue to use him for any plumbing work.
Customer in Worcester Park
,
13 June 2011
business
Glen Mumford Heating & Plumbing Services
www.checkatrade.com/GlenMumfordHeatingAndPlumbingServices
Complete new shower room and cloakroom. Also modernised bathroom
Scores:
9
Tidiness: 9 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.8
10
Glen was very thorough in talking through all possibilities. All the plumbing works, together with new insulated walls and flooring and tiling were carried out very well.
Customer in Epsom
,
7 June 2011
business
Glen Mumford Heating & Plumbing Services
www.checkatrade.com/GlenMumfordHeatingAndPlumbingServices
Plumbing
Scores:
-
Tidiness: Not Applicable
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Efficient and very helpful.
Customer in Esher
,
7 June 2011
business
Glen Mumford Heating & Plumbing Services
www.checkatrade.com/GlenMumfordHeatingAndPlumbingServices
Fixed a broken tap
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
All that you look for really...quick, friendly and efficient! The job was completed in a tidy manner and Glen made my baby smile his biggest smile of the day!
Customer in Thames Ditton
,
6 June 2011
business
Glen Mumford Heating & Plumbing Services
www.checkatrade.com/GlenMumfordHeatingAndPlumbingServices
Built en-suit into a bedroom
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Glen and his work men did a very good job to a high standard. When we asked them to do extra work that was not in the contract they gave us good advice as how it could be done. Throughout they have worked efficiently and with a good sense of humour. I have already recommended Glen to family and friends.
Customer in Epsom
,
28 April 2011
business
Glen Mumford Heating & Plumbing Services
www.checkatrade.com/GlenMumfordHeatingAndPlumbingServices
Complete bathroom refit
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Our family bathroom needed a complete update and Glen spent more than 3 hours in discussing what was required and the best way to proceed. I was very impressed by this, as there were many of Glens suggestions that were used in the new bathroom. The toilet, shower, radiator, bath and sink were removed first then the tiles from the floor and walls, but it was found that the walls were in such a poor state that the plaster had to removed right back to the brickwork. During this work it was found that an internal wall was completely unsupported, so a RSJ and a stone supporting pad was installed. All the walls were 'dot and dabbed' with plasterboard to ensure they were absolutely level in all directions prior to tiling. The plywood base for the floor tiles was marked out and screwed down every 3 inches in all directions using over 700 screws! Glen helped with the choosing of the sanitary ware, shower, bath, towel rail, cupboard units, work surface and sink. These were delivered with the minimum of fuss at the right time when they were needed. The ceiling was repaired and skimmed and 7 inset 12v lights installed. A number of LED lights were also installed (5 in the cupboard plinth and 2 in a couple of tiled alcoves with glass shelves) All the pipe work was carefully hidden behind a bespoke cupboard. The wall and floor tiles (which required lots of cutting) were installed creating a wonderful bathroom to the highest standard of workmanship. I would not hesitate to recommend Glen and his team to my friends and family.
Customer in Epsom
,
22 March 2011
business
Glen Mumford Heating & Plumbing Services
www.checkatrade.com/GlenMumfordHeatingAndPlumbingServices
Boiler replacement
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
My old boiler which was 12 years old had become unreliable and was replaced with a Worcester condensing boiler. The old immersion heater which was taking up valuable space in the bathroom was scrapped and a new unvented cylinder was installed in the loft. Glen and his team made an excellent job of the pipework, tanks and associated electrical work. They were always on time, considerate, tidy and professional. I would recommend Glen to my friends and family without hesitation.
Customer in Epsom
,
21 March 2011
business
Glen Mumford Heating & Plumbing Services
www.checkatrade.com/GlenMumfordHeatingAndPlumbingServices
Replace existing faulty boiler
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
My daughters old gas boiler had failed due to a number of different faults. I contacted Glen on the Friday who was most helpful and it was decided to replace it with a new Worcester combi boiler on the following Monday. The new boiler was fitted to an excellent and professional standard and his workmanship, punctuality and tidiness could not be faulted..I will not hesitate to recommend Glen to my friends and family in the future.
Customer in Wallington
,
7 March 2011
business
Glen Mumford Heating & Plumbing Services
www.checkatrade.com/GlenMumfordHeatingAndPlumbingServices
Replace electric shower with new one
Scores:
9
Tidiness: 9 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.8
10
Once we had bought the shower and received it Glen was able to come quickly to replace it. He was very polite and courteous and also disposed for us any old parts that we did not want. In all, we were very pleased with the job that was done.
Customer in Epsom
,
4 March 2011
business
Glen Mumford Heating & Plumbing Services
www.checkatrade.com/GlenMumfordHeatingAndPlumbingServices
Shower pump not working
Scores:
-
Tidiness: Not Applicable
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Thanks Glen for the prompt response in resolving the problem.
Customer in Epsom
,
22 February 2011
business
Glen Mumford Heating & Plumbing Services
www.checkatrade.com/GlenMumfordHeatingAndPlumbingServices
2 Boiler replacements
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
2 replacement boilers done within a week. Tidy, polite, professional and good workmanship. I would definitely recommend Glenn and I would use his services again.
Customer in Thames Ditton
,
22 February 2011
business
Glen Mumford Heating & Plumbing Services
www.checkatrade.com/GlenMumfordHeatingAndPlumbingServices
Fixed leaking water pipe under bathroom floor
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Glen fixed the leak that had dripped onto the kitchen ceiling below. He had to work around some technical problems with the contents of the pipe unable to fully dry out, and successfully completed the job in a short time with minimal disruption. An excellent job, clean tidy and replaced all floor coverings/boards etc as good as new. I'd definitely recommend Glen's work, and will use him again.
Customer in Epsom
,
21 February 2011
business
Glen Mumford Heating & Plumbing Services
www.checkatrade.com/GlenMumfordHeatingAndPlumbingServices
New bathroom in an old house where the walls are not square and it was not easy to work. Also new sink in bedroom
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Glen is a really nice guy, straight as a die. The calibre of work is superb, end of discussion. The tiler he brought in was excellent. Unexpected problems which arose due the eccentricities of our 1935 home were dealt with efficiently and without fuss and the bill for additional work was very reasonable. Cannot recommend him highly enough. Very good value and we're extremely pleased with the outcome. Very much a 'partner' in the job - made helpful suggestions which we were glad to accept.
Customer in Epsom
,
4 February 2011
business
Glen Mumford Heating & Plumbing Services
www.checkatrade.com/GlenMumfordHeatingAndPlumbingServices
Leaking toilet and shower
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Leaking toilet was fixed but the shower needed much more work. The tiles were loose behind the shower and water had been seeping through for some time. Mr Mumford removed the tiles carefully, enabling him to replace them, to reveal a rotten MDF board. He removed the lower rotten section replacing it with new better quality material and further reinforcements. He then retiled and returned the next day to grout and seal around the bath. He made an excellent job and saved me the expense of replacing the whole wall.
Customer in Epsom
,
24 January 2011
business
Glen Mumford Heating & Plumbing Services
www.checkatrade.com/GlenMumfordHeatingAndPlumbingServices
Replaced hot water heated towel rail in bathroom
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Found last night that the heated towel rail had dropped off the wall, but fortunately only giving a small leak, which could be contained by placing a container underneath. First thing this morning, went through the "CheckaTrade" website looking for plumbers based locally around Epsom. Came across Glen Mumfords entry and noted that he had a high number of customer feedbacks all with very high ratings. Gave him a call expecting to be put on his waiting list of "jobs to do", but was informed he was passing by our housing estate and could drop in and check the problem,. He was knocking on the front door within 15 minutes, and proceeded to fix the problem straight away. Found that the retaining pins/screws had sheered off, and unable to obtain new ones without long delay from the supplier. Decision was taken to replace with a brand new towel rail, (I dashed off to Plumbase to save time (the clock is ticking), and even got a 20% discount as Glen had called the order through. Job was completed quickly, tidily and professionally. I am normally suspicious of any tradesman that can arrive at the drop of a hat, but in this case I can honestly and truthfully say that Glen Mumford knocks that idea straight into a cocked hat. I have his business card, and will certainly contact him when the next plumbing job arises.
Customer in Epsom
,
21 January 2011
business
Glen Mumford Heating & Plumbing Services
www.checkatrade.com/GlenMumfordHeatingAndPlumbingServices
Fixed leaking Megaflow Cartridge and found water hammer
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Great response
Customer in Esher
,
19 January 2011
business
Glen Mumford Heating & Plumbing Services
www.checkatrade.com/GlenMumfordHeatingAndPlumbingServices
Installing additional radiator to heating system
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Work was good and very tidy - some delay in starting work due to other jobs running late.
Customer in London
,
10 January 2011
business
Glen Mumford Heating & Plumbing Services
www.checkatrade.com/GlenMumfordHeatingAndPlumbingServices
Repair to heating system
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Glen was quick to respond to my query, identified the likely problem and cost before arriving. His assessment was correct and the cost as estimated. Glen arrived on time and kept me informed by phone (as I had left my son in charge). Good service all round, and would certainly recommend Glen
Customer in Epsom
,
8 January 2011
business
Glen Mumford Heating & Plumbing Services
www.checkatrade.com/GlenMumfordHeatingAndPlumbingServices
Fixed pressure gage and electric valve switch on boiler
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Very reliable and professional, responded very swiftly to phone calls, emails and text messages. Was very helpful on the phone. Job very well done , very professional and friendly. Price charged was the same as estimate he provided early on. Arranged to visit us very quickly after initial contact.
Customer in Worcester Park
,
7 January 2011
business
Glen Mumford Heating & Plumbing Services
www.checkatrade.com/GlenMumfordHeatingAndPlumbingServices
Kitchen refurbish
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Having completed my bathroom refurb in May, we had no hesitation in calling Glen again to complete our new kitchen installation. Despite problems with the kitchen supplier, Glen and his team overcame all problems that occurred and handled all aspects of the work with minimal fuss including new electric cabling for the induction hob. The kitchen is fantastic and we are very pleased with the finished result and with the fact that Glen is always happy to come back to address any minor snags that may occur.
Customer in Sutton
,
22 December 2010
business
Glen Mumford Heating & Plumbing Services
www.checkatrade.com/GlenMumfordHeatingAndPlumbingServices
New Worcester Bosch Boiler Fitted
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
My gas boiler was condemned, leaving me without any heating or hot water. I contacted Glen who was extremely helpful and gave me an estimate for a new boiler. He was very busy but found the time to help me out. It wasn't a straightforward replacement as I wanted to change my heating to a combination boiler and it had to be sited in a different location in the kitchen. I could not fault Glen's work, the fitting was carried to an excellent standard and I am so grateful that we have heating and hot water, considering the cold weather we are having. I would highly recommend Glen to anyone and will certainly use him again. Thank you very much Glen.
Customer in Chessington
,
15 December 2010
business
Glen Mumford Heating & Plumbing Services
www.checkatrade.com/GlenMumfordHeatingAndPlumbingServices
Bathroom, cloakroom, hot water system.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Glen completed a renovation of a bathroom and cloakroom and changed the hot water system to a pressured one. The work included the fitting of wall hung wc's, a bath, a shower, radiator, cupboards, tiling and flooring. All of the work was completed to very high standards and we are thrilled with the result. Glen quickly switched on to the 'look' we were trying to achieve and made some helpful suggestions. We will definitely use Glen again and are pleased to see some of our neighbours intend to use him too.
Customer in Epsom
,
15 December 2010
business
Glen Mumford Heating & Plumbing Services
www.checkatrade.com/GlenMumfordHeatingAndPlumbingServices
Fixed a domestic boiler after a breakdown.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Very good service. Came out at short notice. Explained the work required very clearly and charged a reasonable price to fix it.
Customer in Epsom
,
29 November 2010
business
Glen Mumford Heating & Plumbing Services
www.checkatrade.com/GlenMumfordHeatingAndPlumbingServices
Telephone help when our central heating packed up. Talked us through what to do rather than come to us - saving the call out charge.
Scores:
-
Tidiness: Not Applicable
-
Timekeeping: Not Applicable
10
Courtesy: 10 out of 10
-
Workmanship: Not Applicable
10
Combined score: 10 out of 10
10
10
Our boiler seemed to stop working and I telephoned Mr.Mumford. He was very helpful on the telephone and when we did a couple of things he suggested the boiler started up again.
Customer in Esher
,
27 November 2010
business
Glen Mumford Heating & Plumbing Services
www.checkatrade.com/GlenMumfordHeatingAndPlumbingServices
Thermostatic mixer shower repair
Scores:
9
Tidiness: 9 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.8
10
Excellent job done and very helpful
Customer in Epsom
,
15 November 2010
business
Glen Mumford Heating & Plumbing Services
www.checkatrade.com/GlenMumfordHeatingAndPlumbingServices
Attention to plumbing defects and replacement of parts
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Efficiently carried out very pleased with the results and pleasant and friendly attitude - he is welcome any time to attend when required.
Customer in Weybridge
,
9 November 2010
business
Glen Mumford Heating & Plumbing Services
www.checkatrade.com/GlenMumfordHeatingAndPlumbingServices
Upgrade to Boiler/Central Heating and Bathroom Refit
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Glen upgraded our central heating system and our bathroom (New bath and sink (+ storage) in a new position and a first time shower). We had micro bore pipes and a ten year old boiler plus the pipe from meter to boiler was the incorrect diameter. We have known Glen for a few years so felt happy to go on holiday for two weeks to leave him to get on with the work. Glen has done a good job, using “proper” support trades to do the job. We recently received the NCIC certificate for the electrical work that needed doing. Glen and his team have done a really nice job with the bathroom, working very late on some evenings to get the job done. With the job almost complete a cold water joint to the shower failed overnight (a Sunday) causing water damage to the room below. We called Glen at 9am on Sunday, he was away for the weekend so couldn't get round himself but he got one of his colleagues round within the hour. Glen called me first thing on the Monday morning, told me what was going to happen and kept in touch with me. Everything has been put right in a very satisfactory matter, no quibbles! Glen did not chase me for final payment, offered me compensation and has happily corrected snags as I found them. In my view these things happen but I think it's how it is put right that is important. When you see dodgy companies on Watchdog it's good to know that you can call on workmen like Glen and his team to work in your home.
Customer in Sunbury-on-Thames
,
1 November 2010
business
Glen Mumford Heating & Plumbing Services
www.checkatrade.com/GlenMumfordHeatingAndPlumbingServices
Various plumbing; heating and carpentry work throughout the flat
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Because I would need an entire Web page to list all the work that Glen and his highly experienced team have done throughout the flat, I shall only write down the highlights. In no particular order: removal of old boiler; altering old wall behind basin and finding big void space for unvented cylinder to fit into; replacing all pipes right down to even the neighbor’s; supplied new radiators throughout property; Removed old partitions throughout property and sorted out floor area around these items; new bathroom; new bespoke lounge and bedroom cupboards; new gas supply from entry into property; new water main from entry into property… I’m running out of space. Let’s just say all the work was done to an exceptional standard and I am very satisfied with the work carried out.
Customer in London
,
3 October 2010
business
Glen Mumford Heating & Plumbing Services
www.checkatrade.com/GlenMumfordHeatingAndPlumbingServices
New bathroom
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
This is the second time we have used this company, and we are just as happy with them and their work as we were the first time. Glenn was very helpful and patient at the planning and quoting stage. The job was carried out quickly and with the minimum of disruption, yet the team's usual attention to detail was maintained, and the cost remained within the quote. We are very pleased with every aspect of the job and will definitely use this company again (when we've saved up to get the kitchen replaced).
Customer in Banstead
,
17 September 2010
business
Glen Mumford Heating & Plumbing Services
www.checkatrade.com/GlenMumfordHeatingAndPlumbingServices
Refurbishment of downstairs cloakroom
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Glen has removed the old toilet and basin, carpet and tiles. He has re-tiled, put down a new bamboo floor and plumbed in a new sink and toilet. The pipes have ben chased into the wall. It looks really good. He will soon start on our bathroom and heating, will update when complete.
Customer in Sunbury-on-Thames
,
17 September 2010
business
Glen Mumford Heating & Plumbing Services
www.checkatrade.com/GlenMumfordHeatingAndPlumbingServices
Bathroom and decorating
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
I used Glen not only to complete bathroom work (fit a new shower and retile) but to also fit flooring, plaster and fully re decorate other rooms. The work was completed to an excellent standard and at a time that suited me. I would have no hesitation in recommending this company to others and will definitely be using them again in the future.
Customer in Epsom
,
27 July 2010
business
Glen Mumford Heating & Plumbing Services
www.checkatrade.com/GlenMumfordHeatingAndPlumbingServices
Loose taps and overflow pipes dripping
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Glen is a very honest, trustworthy and reputable plumber. I have already recommended him to family who have used him and they've found him be very helpful in all aspects of plumbing. He is also very reasonable with regards to rates and would have no hesitation in recommending him in the future.
Customer in Thames Ditton
,
16 June 2010
business
Glen Mumford Heating & Plumbing Services
www.checkatrade.com/GlenMumfordHeatingAndPlumbingServices
Found the source of my leak and repaired it promptly. Also fixed a loose part in my toilet system
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
I appreciated the friendly and prompt service from Glen. He left the job he was working on and came after 1 hour of me calling him. He investigated the problem and was able to find the source of the leak and fix it immediately. I was very pleased with the friendly service and advice Glen gave me. I would be more than happy to use Glen again and have no hesitation in recommending him.
Customer in Epsom
,
10 June 2010
business
Glen Mumford Heating & Plumbing Services
www.checkatrade.com/GlenMumfordHeatingAndPlumbingServices
I had a replacement boiler fitted, two water tanks removed and 2 replacement radiator fitted.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Glen was extremely helpful and even did more than expected (he ran pipes for a new sink that I am having fitted). Very pleased with the job and so nice to have a tradesman that does what was agreed. I also felt happy to leave the work unattended. Would be happy to recommend to anyone.
Customer in Redhill
,
3 June 2010
business
Glen Mumford Heating & Plumbing Services
www.checkatrade.com/GlenMumfordHeatingAndPlumbingServices
Investigate and fix heating system failure
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
I cannot praise Glen enough. His work, courtesy, reliability are quite exceptional in these days of many tradespeople getting bad names for shoddy work. I would recommend Glen to anyone.
Customer in East Molesey
,
20 May 2010
business
Glen Mumford Heating & Plumbing Services
www.checkatrade.com/GlenMumfordHeatingAndPlumbingServices
Bathroom - complete refurbishment - moving plumbing, tiling, fitting units and electrics
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
What a super company! Traditional pride in their work, tidiness, courtesy and thoughtfulness (we were never left without the WC!). We were let down by the bathroom suppliers we (not Glen) had chosen otherwise Mr Mumford would have finished before the estimated time. Heartily recommend them.
Customer in Epsom
,
3 May 2010
business
Glen Mumford Heating & Plumbing Services
www.checkatrade.com/GlenMumfordHeatingAndPlumbingServices
Bathroom refurbishment
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Glen was introduced to us by a work colleague. Glen and his team go the extra mile, ensuring every aspect of the work is completed to a high standard and any problems that occur are rectified with minimum fuss. Glen's suggestions with regard to design etc were particularly appreciated. The completed bathroom was superb and we have booked Glen to work his magic on our kitchen in a couple of months time. We would recommend Glen without hesitation whether it be replacing a tap washer or a complete refurb.
Customer in Sutton
,
1 May 2010
business
Glen Mumford Heating & Plumbing Services
www.checkatrade.com/GlenMumfordHeatingAndPlumbingServices
Complete back boiler removal and heating system replacement.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Excellent job, on time, very neat and tidy work, just let Mr Mumford get on with it, and we had hot water on first night! What more could you ask for!
Customer in Guildford
,
30 April 2010
business
Glen Mumford Heating & Plumbing Services
www.checkatrade.com/GlenMumfordHeatingAndPlumbingServices
Replaced old hot water cylinder for new.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Excellent, friendly, helpful and the work was completed quickly and competently.
Customer in Surbiton
,
21 April 2010
business
Glen Mumford Heating & Plumbing Services
www.checkatrade.com/GlenMumfordHeatingAndPlumbingServices
Find leak and repair then make good with tiler.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Only plumber that answered and replied. Very prompt and efficient, very polite person.
Customer in Epsom
,
15 April 2010
business
Glen Mumford Heating & Plumbing Services
www.checkatrade.com/GlenMumfordHeatingAndPlumbingServices
Boiler and Tank replacement and system upgrade
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
From estimate to completion Glen and his team were exactly as you would wish: professional, friendly yet courteous, trustworthy and competitively priced. The estimate process was proactive and thorough, and the price quoted was the price we paid, despite the fact that Glen made further improvements along the way, beyond the original remit. He takes his work very seriously and only the highest quality will do for him. We cannot fault Glen and his team for anything, and based on our experience would highly recommend them. We would be more than happy to use them again. Excellent.
Customer in Banstead
,
26 March 2010
business
Glen Mumford Heating & Plumbing Services
www.checkatrade.com/GlenMumfordHeatingAndPlumbingServices
New Boiler Installation
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
9
Workmanship: 9 out of 10
9.8
Combined score: 9.8 out of 10
9.8
10
Overall a job well done. I would use them again
Customer in New Malden
,
22 March 2010
business
Glen Mumford Heating & Plumbing Services
www.checkatrade.com/GlenMumfordHeatingAndPlumbingServices
Boiler and cylinder replacement and upgrade of system
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Glen is a truly professional and gentlemanly plumber whereas I am an OAP who is fastidious and not too easy to please. Nothing is too much trouble for him and no problem is insurmountable. He is supported by a friendly and very capable team including Mrs Mumford in the "back office"
Customer in Epsom
,
19 March 2010
business
Glen Mumford Heating & Plumbing Services
www.checkatrade.com/GlenMumfordHeatingAndPlumbingServices
Replace kitchen sink tap
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Difficult job completed within the hour.
Customer in Epsom
,
5 March 2010
business
Glen Mumford Heating & Plumbing Services
www.checkatrade.com/GlenMumfordHeatingAndPlumbingServices
heating tripping out fuse
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
gave excellent advice over the telephone, Thank you Glen
Customer in Epsom
,
3 March 2010
business
Glen Mumford Heating & Plumbing Services
www.checkatrade.com/GlenMumfordHeatingAndPlumbingServices
Replaced Boiler and fitted one new Radiator
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
What a fantastic bloke/company. Restores ones faith in the trades we all have to rely on. would recommend Glen and his team to anyone, one million %
Customer in East Molesey
,
1 March 2010
business
Glen Mumford Heating & Plumbing Services
www.checkatrade.com/GlenMumfordHeatingAndPlumbingServices
Repair Radiators
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Excellent job, very responsive to request for help.
Customer in Thames Ditton
,
14 February 2010
business
Glen Mumford Heating & Plumbing Services
www.checkatrade.com/GlenMumfordHeatingAndPlumbingServices
Replaced two leaking isolation valves to basin,
Scores:
10
Tidiness: 10 out of 10
8
Timekeeping: 8 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
9.5
Combined score: 9.5 out of 10
9.5
10
Quick, efficient and tidy. Fair price and explained what was needed.
Customer in Epsom
,
11 February 2010
business
Glen Mumford Heating & Plumbing Services
www.checkatrade.com/GlenMumfordHeatingAndPlumbingServices
Replaced broken toilet and cistern for new.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
As above.
Customer in Epsom
,
5 February 2010
business
Glen Mumford Heating & Plumbing Services
www.checkatrade.com/GlenMumfordHeatingAndPlumbingServices
Fitted New Radiator in Bathroom
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
You can rely on Glen for any work small or big. fitting a new radiator you would never know that he removed floor boards and carpets. Excellence work.
Customer in Worcester Park
,
4 February 2010
business
Glen Mumford Heating & Plumbing Services
www.checkatrade.com/GlenMumfordHeatingAndPlumbingServices
Fitted new central heating boiler
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Glen was extremely helpful and efficient. Our boiler was fitted and the work completed to a high standard. Glen also diagnosed a fault with our main gas supply, called out British Gas and waited at our house for them to come out and complete the work. Overall we found Glen to be hard working, knowledgeable and good value for money. We would recommend him to anyone.
Customer in Epsom
,
3 February 2010
business
Glen Mumford Heating & Plumbing Services
www.checkatrade.com/GlenMumfordHeatingAndPlumbingServices
Installation of new gas cooker.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
This is the third time I have used Glen and would certainly recommend him to other customers. Glen is trustworthy and courteous - completing the job to a high standard.
Customer in Epsom
,
26 January 2010
business
Glen Mumford Heating & Plumbing Services
www.checkatrade.com/GlenMumfordHeatingAndPlumbingServices
Replacing toilet
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Despite a couple of setbacks, neither caused by Glen, the setbacks were overcome and the work completed to a high standard. Glen has now completed two jobs for me during them his skill and flexibility have ensured that the jobs were completed on time and to a high standard. I would have no hesitation in recommending Glen to any prospective customer.
Customer in Walton-On-Thames
,
19 January 2010
business
Glen Mumford Heating & Plumbing Services
www.checkatrade.com/GlenMumfordHeatingAndPlumbingServices
Emergency call out to leaking tap
Scores:
9
Tidiness: 9 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.8
10
Very courteous, made a good job and advice, would recommend him - Good plumber.
Customer in Epsom
,
17 January 2010
business
Glen Mumford Heating & Plumbing Services
www.checkatrade.com/GlenMumfordHeatingAndPlumbingServices
water tap not working
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
I left a message for Glen about 8.00am on home phone and he had replied and fixed the tap before midday. My mother who was in said he was very polite and efficient. Would definitely use he again.
Customer in Epsom
,
11 January 2010
business
Glen Mumford Heating & Plumbing Services
www.checkatrade.com/GlenMumfordHeatingAndPlumbingServices
Replaced broken stopcock
Scores:
9
Tidiness: 9 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.8
10
Very courteous, explained the problem in laymans terms, so good we will have him back to do other work.
Customer in Epsom
,
9 January 2010
business
Glen Mumford Heating & Plumbing Services
www.checkatrade.com/GlenMumfordHeatingAndPlumbingServices
Emergency call out to frozen broken pipe
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
I found Glen Mumford very helpful in an emergency. He came twice to our elderly friend in the snow. Thank you.
Customer in Chessington
,
8 January 2010
business
Glen Mumford Heating & Plumbing Services
www.checkatrade.com/GlenMumfordHeatingAndPlumbingServices
Removed old shower tray and rotten timber then fit new tray and new door and tiling
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Very good, they tidy up when they finish at the end of each day, I would recommend them to anyone.
Customer in Banstead
,
16 December 2009
business
Glen Mumford Heating & Plumbing Services
www.checkatrade.com/GlenMumfordHeatingAndPlumbingServices
Fixing Boiler
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Diagnosed fault over the phone and told me how to fix fault on temporary basis. Gave 2 options on how to fix permanently - both of which he did himself out of work. Happy to recommend.
Customer in Ashtead
,
9 December 2009
business
Glen Mumford Heating & Plumbing Services
www.checkatrade.com/GlenMumfordHeatingAndPlumbingServices
Installation of unvented cylinder
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Hard working, courteous and helpful.
Customer in Banstead
,
7 December 2009
business
Glen Mumford Heating & Plumbing Services
www.checkatrade.com/GlenMumfordHeatingAndPlumbingServices
Replaced faulty radiator for new
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Turned up on time and completed work quickly anbd efficiently.
Customer in Shepperton
,
7 December 2009
business
Glen Mumford Heating & Plumbing Services
www.checkatrade.com/GlenMumfordHeatingAndPlumbingServices
Repaired and advised on damaged underfloor heating
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Glen promptly returned calls, gave honest and value for money advice, tidied up after himself, was polite and really genuinely helpful. Nice local guy you can trust to do a good job. Also made the effort to follow up also. Highly recommend.
Customer in Sutton
,
25 November 2009
business
Glen Mumford Heating & Plumbing Services
www.checkatrade.com/GlenMumfordHeatingAndPlumbingServices
Repaired problem with radiators
Scores:
-
Tidiness: Not Applicable
-
Timekeeping: Not Applicable
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
I called Glen as I'd moved into a new house and none of the downstairs radiators were working. He correctly diagnosed the problem over the phone and told me how to fix it! I was hugely impressed and am looking forward to him carrying out some paid work for me in the future! Many thanks Glen.
Customer in Morden
,
19 November 2009
business
Glen Mumford Heating & Plumbing Services
www.checkatrade.com/GlenMumfordHeatingAndPlumbingServices
Boiler and system check
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Top notch service as usual. Thanks Glen
Customer in Sunbury On Thames
,
13 November 2009
business
Glen Mumford Heating & Plumbing Services
www.checkatrade.com/GlenMumfordHeatingAndPlumbingServices
Replaced our en suite bathroom
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Glen and his team did a fantastic job. I wanted a smart, luxury, 5* bathroom and that is exactly what I got. The disruption to the house was minimal and I was happy to leave everything in Glen's capable hands. I would highly rate this company.
Customer in Chessington
,
9 November 2009
business
Glen Mumford Heating & Plumbing Services
www.checkatrade.com/GlenMumfordHeatingAndPlumbingServices
Replaced old boiler for new.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
We were only without heating and hot water for a day - cannot recommend Glen enough.
Customer in Epsom
,
6 November 2009
business
Glen Mumford Heating & Plumbing Services
www.checkatrade.com/GlenMumfordHeatingAndPlumbingServices
Fitted new fan to boiler.
Scores:
9
Tidiness: 9 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.8
10
Pleasant efficient service. Have asked back to do more work.
Customer in Epsom
,
4 November 2009
business
Glen Mumford Heating & Plumbing Services
www.checkatrade.com/GlenMumfordHeatingAndPlumbingServices
Bathroom renovation
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Glen was highly recommended to us through a friend. We asked him to "transform" my mother-in-law's bathroom in a very short space of time as she had to be moved while the work was carried out. As a result her bathroom now has new window, new boiler, tiles and a fantastic walk-in shower (with seat and handrails) to my mother-in-law's delight. I will certainly keep in touch with Glen and would also highly recommend him.
Customer in New Malden
,
2 November 2009
business
Glen Mumford Heating & Plumbing Services
www.checkatrade.com/GlenMumfordHeatingAndPlumbingServices
Replaced outside tap in garden
Scores:
-
Tidiness: Not Applicable
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
I would recommend them.
Customer in Epsom
,
16 October 2009
business
Glen Mumford Heating & Plumbing Services
www.checkatrade.com/GlenMumfordHeatingAndPlumbingServices
Complete bathroom refit, with tiling and all fittings.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Glen and his team were clean, professional and worked swiftly throughout. Queries were dealt with quickly and efficiently. Nothing was too much for them, and they were happy to suggest alternatives and solutions. Estimate was very accurate and quality of their work is exceptional. We would highly recommend and hope to use Glen again in the future.
Customer in Redhill
,
8 October 2009
business
Glen Mumford Heating & Plumbing Services
www.checkatrade.com/GlenMumfordHeatingAndPlumbingServices
Refurbish downstairs cloakroom, tiling, plumbing
Scores:
8
Tidiness: 8 out of 10
8
Timekeeping: 8 out of 10
8
Courtesy: 8 out of 10
7
Workmanship: 7 out of 10
7.8
Combined score: 7.8 out of 10
7.8
10
I would recommend them.
Customer in Esher
,
22 September 2009
business
Glen Mumford Heating & Plumbing Services
www.checkatrade.com/GlenMumfordHeatingAndPlumbingServices
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Whilst every effort is made to ensure the accuracy of the information appearing on this page, the data has been compiled from information supplied by various individuals and businesses and Checkatrade cannot be held responsible for any omissions or inaccurate claims that may appear and recommend that consumers ask to see relevant qualifications and documentation from the contractor before accepting a quote.
Checkatrade cannot be held responsible or liable for the quality of workmanship or service of any of the listed trades and services.
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