Checkatrade
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Graphite

Checkatrade membership number: 88795
Member of Checkatrade for over 3 years
Graphite Feedback Scores
34 customer feedback reports
with an average score of 9.7 out of 10.
Works in
Eastbourne, West Sussex, Kent, East Sussex
Contact
name: Chris Hobson
address:
Stone Cross, Pevensey, East Sussex, BN24 5PE
telephone: 01323 479446   Enlarged for easy dialing:
01323 479446
email:
web:
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Company Profile
Graphite Plumbing and Heating is a local company who offer a full range of services to suit all your plumbing wants and needs, these include: Boiler and central heating installations, kitchens, appliances, bathrooms, landlord safety certificates and much more.

We have a dedicated 24 hour call out service to deal with any emergency big or small.  All our repairs are guaranteed and we only charge from the time of arrival.

You can expect a high standard of workmanship and an unbeatable quality of service from our friendly team here at Graphite day or night.  All our plumbing engineers are fully qualified, trained and insured.

You can also find us at www.savemygasbill.com
Skills
Domestic work Free estimates 24 hour emergency callout
Main work undertaken
Boiler Installation/Repair, Central Heating - Gas - Installation/Servicing, Central Heating Engineer, General Plumbing, Landlords Certificates/Safety Checks
Also skilled in
Bathroom Fitter, Kitchen Fitters, Wet Rooms
Accreditations
Checkatrade


City and Guilds
Gas Safe Register
213275
Verify Membership
City & Guilds certificate held in The craft certificate in plumbing.

bpec certificate held in Unvented hot water storage systems
Company Information
Interviewed on: 2 April 2009 Public Liability Insurance: Current - Verified on 20 March 2012
Limited Company: No Insured by: Zurich
VAT Registered: No Coverage amount (£): 2,000,000
References 3 received by Checkatrade

These references were checked by Checkatrade when Graphite joined in April 2009.

Plumbing.
Prompt and professional work from beginning to end. I would be happy to recommend them.
Customer in Eastbourne, 16 April 2009
Central heating.
Mr Hobson was very quick to reply, he fixed our boiler and has serviced it ever since. We found him very honest and polite and you have no extra hidden cost with him. I would recommend hi to others as I already have to friends and family and they are all very satisfied.
Customer in Eastbourne, 16 April 2009
Central heating.
The work was completed on time and the craftsman work was the best I have seen in a long time.
Customer in Eastbourne, 16 April 2009
Customer Monitoring Reports Showing 10 out of 34
Total recommendations: 34, average score 9.7 9.7 Last six months: 6 reports, average rating 9.8
Scores:
10Tidiness: 10 out of 10 8Timekeeping: 8 out of 10 9Courtesy: 9 out of 10 9Workmanship: 9 out of 10
9
Combined score: 9 out of 10
910
Replacement central heating boiler

Very helpful advice on makes and models available.
Customer in Eastbourne, 17 May 2012
Graphite www.checkatrade.com/Graphite/
Scores:
9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 9Workmanship: 9 out of 10
9.5
Combined score: 9.5 out of 10
9.510
Installation of new boiler hot water tank.

Most detailed quote we received work carried out efficiently, Chris explained the new system very clearly, would use again. I would recommend this company.
Customer in Robertsbridge, 16 March 2012
Graphite www.checkatrade.com/Graphite/
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Repair to kitchen sink waste.

Our sink waste was leaking and unusable. Chris came out to us within a few hours and sorted it out for us. He was very polite and efficient. We would certainly recommend and use again. Many thanks.
Customer in Hailsham, 17 February 2012
Graphite www.checkatrade.com/Graphite/
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
A)Emergency repair to GCH boiler then later:B) Remove and replace failing ignition system parts plus service.

Chris and Grant both deserve our thanks for their efforts, the "emergency" first part of the work carried out just before Christmas allowing our arrangements to then go ahead (we were hosting a family Christmas) followed by a more in-depth repair and service. Cannot fault them for fair and honest dealing and costs. Based on our experiences, would highly recommend them.
Customer in Pevensey, 31 January 2012
Graphite www.checkatrade.com/Graphite/
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Removed tiles and bathroom equipment, complete refurbishment

From estimate to completed bathroom, all worked involved were reliable, efficient and cheerful. A pleasure to have in our home.
Customer in Polegate, 31 January 2012
Graphite www.checkatrade.com/Graphite/
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
New boiler

Chris and Grant were very knowledgeable and gave great advice. All work provided was very good.
Customer in Pevensey, 10 January 2012
Graphite www.checkatrade.com/Graphite/
Scores:
9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.810
Saturday call-out, diagnosis of boiler issues, replacement of valve and power flush system

Chris came out on a Saturday evening when our boiler refused to stay on properly and wouldn't heat the house. He was really knowledgeable and honest about our options. He found that a valve was broken and needed replacing, and also recommended a test we could do ourselves over Sunday to narrow down causes of the flow problem. When the self-test returned no problems, he came round first thing Monday morning as promised with Grant to replace the valve but also talk our options through. We agreed that the valve would be replaced and the system power flushed to try and solve the flow problem. Grant stayed to do the power flush and valve after Chris had set them up, and they were both polite, friendly and helpful throughout. When Grant was done Chris came back to check it all over, and it seems to all be working like it should again now. I would definitely recommend Graphite to anyone in the area, and if (or maybe with our old boiler that should be when!) we have any more problems we would not hesitate to use them again. Harriet and Matt
Customer in Hailsham, 22 November 2011
Graphite www.checkatrade.com/Graphite/
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Boiler installation, radiator replacement.

Excellent service. Efficient, tidy, value for money.
Customer in Lewes, 28 October 2011
Graphite www.checkatrade.com/Graphite/
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Installation of boiler.

We were very lucky to find Graphite when our boiler packed in. Chris and Grant were able to come to our rescue within a few days. We were very impressed with their work and pleasant behaviour, so much so that we have asked them to take on more work for us in the next couple of weeks, we would never use anyone else after this.
Customer in Heathfield, 1 October 2011
Graphite www.checkatrade.com/Graphite/
Scores:
9Tidiness: 9 out of 10 8Timekeeping: 8 out of 10 9Courtesy: 9 out of 10 9Workmanship: 9 out of 10
8.8
Combined score: 8.8 out of 10
8.810
Fitted new boiler.

Very pleased with work and price.
Customer in Eastbourne, 16 June 2011
Graphite www.checkatrade.com/Graphite/
These are only the latest 10 customer monitoring reports. Click to see all 34 reports!
Important Note:
Whilst every effort is made to ensure the accuracy of the information appearing on this page, the data has been compiled from information supplied by various individuals and businesses and Checkatrade cannot be held responsible for any omissions or inaccurate claims that may appear and recommend that consumers ask to see relevant qualifications and documentation from the contractor before accepting a quote.
Checkatrade cannot be held responsible or liable for the quality of workmanship or service of any of the listed trades and services.