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Graphite
34
monitoring reports,
6
have been received in the past 6 months.
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Customer Monitoring Reports
Replacement central heating boiler
Scores:
10
Tidiness: 10 out of 10
8
Timekeeping: 8 out of 10
9
Courtesy: 9 out of 10
9
Workmanship: 9 out of 10
9
Combined score: 9 out of 10
9
10
Very helpful advice on makes and models available.
Customer in Eastbourne
,
17 May 2012
business
Graphite
www.checkatrade.com/Graphite
Installation of new boiler hot water tank.
Scores:
9
Tidiness: 9 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
9
Workmanship: 9 out of 10
9.5
Combined score: 9.5 out of 10
9.5
10
Most detailed quote we received work carried out efficiently, Chris explained the new system very clearly, would use again. I would recommend this company.
Customer in Robertsbridge
,
16 March 2012
business
Graphite
www.checkatrade.com/Graphite
Repair to kitchen sink waste.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Our sink waste was leaking and unusable. Chris came out to us within a few hours and sorted it out for us. He was very polite and efficient. We would certainly recommend and use again. Many thanks.
Customer in Hailsham
,
17 February 2012
business
Graphite
www.checkatrade.com/Graphite
A)Emergency repair to GCH boiler then later:B) Remove and replace failing ignition system parts plus service.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Chris and Grant both deserve our thanks for their efforts, the "emergency" first part of the work carried out just before Christmas allowing our arrangements to then go ahead (we were hosting a family Christmas) followed by a more in-depth repair and service. Cannot fault them for fair and honest dealing and costs. Based on our experiences, would highly recommend them.
Customer in Pevensey
,
31 January 2012
business
Graphite
www.checkatrade.com/Graphite
Removed tiles and bathroom equipment, complete refurbishment
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
From estimate to completed bathroom, all worked involved were reliable, efficient and cheerful. A pleasure to have in our home.
Customer in Polegate
,
31 January 2012
business
Graphite
www.checkatrade.com/Graphite
New boiler
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Chris and Grant were very knowledgeable and gave great advice. All work provided was very good.
Customer in Pevensey
,
10 January 2012
business
Graphite
www.checkatrade.com/Graphite
Saturday call-out, diagnosis of boiler issues, replacement of valve and power flush system
Scores:
9
Tidiness: 9 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.8
10
Chris came out on a Saturday evening when our boiler refused to stay on properly and wouldn't heat the house. He was really knowledgeable and honest about our options. He found that a valve was broken and needed replacing, and also recommended a test we could do ourselves over Sunday to narrow down causes of the flow problem. When the self-test returned no problems, he came round first thing Monday morning as promised with Grant to replace the valve but also talk our options through. We agreed that the valve would be replaced and the system power flushed to try and solve the flow problem. Grant stayed to do the power flush and valve after Chris had set them up, and they were both polite, friendly and helpful throughout. When Grant was done Chris came back to check it all over, and it seems to all be working like it should again now. I would definitely recommend Graphite to anyone in the area, and if (or maybe with our old boiler that should be when!) we have any more problems we would not hesitate to use them again. Harriet and Matt
Customer in Hailsham
,
22 November 2011
business
Graphite
www.checkatrade.com/Graphite
Boiler installation, radiator replacement.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Excellent service. Efficient, tidy, value for money.
Customer in Lewes
,
28 October 2011
business
Graphite
www.checkatrade.com/Graphite
Installation of boiler.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
We were very lucky to find Graphite when our boiler packed in. Chris and Grant were able to come to our rescue within a few days. We were very impressed with their work and pleasant behaviour, so much so that we have asked them to take on more work for us in the next couple of weeks, we would never use anyone else after this.
Customer in Heathfield
,
1 October 2011
business
Graphite
www.checkatrade.com/Graphite
Fitted new boiler.
Scores:
9
Tidiness: 9 out of 10
8
Timekeeping: 8 out of 10
9
Courtesy: 9 out of 10
9
Workmanship: 9 out of 10
8.8
Combined score: 8.8 out of 10
8.8
10
Very pleased with work and price.
Customer in Eastbourne
,
16 June 2011
business
Graphite
www.checkatrade.com/Graphite
Supply and fit Viessmann condensing compact boiler
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Excellent work was carried out, explaining everything they were doing. They were friendly and courteous good time keeping, always cleaned up every day and left everything as they found it. Would highly recommend them to other people.
Customer in Eastbourne
,
27 May 2011
business
Graphite
www.checkatrade.com/Graphite
Supply and fit of a new boiler including laying a new gas pipe
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Good service, courteous workers, explained everything they were doing, very tidy.
Customer in Etchingham
,
18 May 2011
business
Graphite
www.checkatrade.com/Graphite
Very good.
Scores:
9
Tidiness: 9 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
9
Workmanship: 9 out of 10
9.5
Combined score: 9.5 out of 10
9.5
10
Provided updates of progress as work was completed.
Customer in St. Leonards-On-Sea
,
1 May 2011
business
Graphite
www.checkatrade.com/Graphite
To combine two systems into one and replace boiler and hot tank
Scores:
9
Tidiness: 9 out of 10
9
Timekeeping: 9 out of 10
9
Courtesy: 9 out of 10
9
Workmanship: 9 out of 10
9
Combined score: 9 out of 10
9
10
This was a relatively big job on the face of it and Chris and Grant had some unknown problems until they actually started the work. The quote I received was acceptable and the first thing I was grateful for is that they were able to start the work almost immediately. Chris owns the firm and supervises Grant who carried out most of the work himself, drafting in helpers when necessary. Both Chris and Grant are very knowledgeable and I am very pleased with Grants workmanship. He really does know his stuff. We were never left without hot water or a shower even though the work took over a week to complete. Grant is not a 'morning' person which gave my family time to get ready each day but always put in a good solid days work. Expect disruption when you have work done but the house was kept as tidy as possible and Grant always cleared up at the end of the day. I have no hesitation in recommending Chris and Grant and would be happy to give personal feedback to anyone who would like it.
Customer in Pevensey
,
6 April 2011
business
Graphite
www.checkatrade.com/Graphite
Repairs to old boiler and then boiler replacement
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Both Chris and Grant were extremely helpful, courteous and professional and took the time to explain everything they were doing to us. Would highly recommend them and will definitely use in the future for any works required.
Customer in Pevensey
,
14 March 2011
business
Graphite
www.checkatrade.com/Graphite
Boiler annual service
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Clean, efficient, thorough and polite.
Customer in Willingdon
,
14 February 2011
business
Graphite
www.checkatrade.com/Graphite
New boiler installed
Scores:
9
Tidiness: 9 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
9
Workmanship: 9 out of 10
9.5
Combined score: 9.5 out of 10
9.5
10
Honest, friendly, tidy, did the job they said they would do all within time estimates given.
Customer in Eastbourne
,
29 January 2011
business
Graphite
www.checkatrade.com/Graphite
New boiler and weather compensation system and rads
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Our boiler decided to give up during one of the coldest winters for years, concerned for our warmth Chris offered to supply us electric heaters to keep us going until they could come and fit the new system. We survived the 3 weeks we had to wait and our new boiler was fitted on time and with very little disruption considering the work involved. The new weather compensation system is great, the house is kept at a temperature of 18 degrees during the day (less at night) and therefore, our energy consumption should reduce by not having to heat up the external walls before the inside of the house. We love it as the house is always warm and welcoming regardless of what time it is.
Customer in Mayfield
,
13 December 2010
business
Graphite
www.checkatrade.com/Graphite
New boiler system.
Scores:
9
Tidiness: 9 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.8
10
Chris was very clear in describing the product he recommended for us and happily came twice to the house before we made our decision to go ahead. Grant, who completed the work, was an excellent worker, knowledgeable, and very quick and efficient. He went out of his way to ensure that we were very happy with everything.
Customer in Seaford
,
23 October 2010
business
Graphite
www.checkatrade.com/Graphite
Boiler installation
Scores:
7
Tidiness: 7 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
9.3
Combined score: 9.3 out of 10
9.3
10
Happy to recommend Graphite, job done well with minimal disruption.
Customer in Lewes
,
15 October 2010
business
Graphite
www.checkatrade.com/Graphite
Fitting a new boiler in new location and 1 new rad.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
The team that came and fitted our new boiler and rad. Tidy, on time. Helpful, thoughtful and explained what they were doing and really nice guys. Very polite.
Customer in Hailsham
,
24 September 2010
business
Graphite
www.checkatrade.com/Graphite
Central heating installed.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
The work done was excellent, the workmen friendly and courteous, explaining everything they were doing.
Customer in Eastbourne
,
8 July 2010
business
Graphite
www.checkatrade.com/Graphite
Fitted new boiler and thermostatic radiator valves.
Scores:
9
Tidiness: 9 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
9
Workmanship: 9 out of 10
9.5
Combined score: 9.5 out of 10
9.5
10
Very competitive price for a job well done. Would definitely recommend and use again. Chris was very knowledgeable, reliable and did what he said...
Customer in Haywards Heath
,
9 June 2010
business
Graphite
www.checkatrade.com/Graphite
Combi boiler and rads
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Grant the person who did all the work by taking all the tanks out and putting in a combi boiler in and rads, if you need to have a boiler put in by Graphite ask for Grant because he is a very good worker.
Customer in Hailsham
,
22 April 2010
business
Graphite
www.checkatrade.com/Graphite
Repaired shower leak, re-done tiles in bathroom and damage in cupboard
Scores:
9
Tidiness: 9 out of 10
7
Timekeeping: 7 out of 10
10
Courtesy: 10 out of 10
9
Workmanship: 9 out of 10
8.8
Combined score: 8.8 out of 10
8.8
10
I would recommend Graphite as really good plumbers who have repaired our bathroom to a good standard and provided good customer service too
Customer in Eastbourne
,
16 April 2010
business
Graphite
www.checkatrade.com/Graphite
Installation of new condensing boiler, cylinder and controls.
Scores:
8
Tidiness: 8 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
9
Workmanship: 9 out of 10
9.3
Combined score: 9.3 out of 10
9.3
10
Excellent advice, specification, installation, commissioning. Friendly and efficient - Highly recommended.
Customer in Heathfield
,
7 November 2009
business
Graphite
www.checkatrade.com/Graphite
New Boiler fitted
Scores:
9
Tidiness: 9 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.8
10
Good job done by very knowledgeable and helpful engineers. Registered with and trained by the manufacturers of the particular boiler we had fitted, so extra peace of mind.
Customer in Eastbourne
,
12 October 2009
business
Graphite
www.checkatrade.com/Graphite
New hot water tank fitted
Scores:
8
Tidiness: 8 out of 10
8
Timekeeping: 8 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
9
Combined score: 9 out of 10
9
10
Very informative as to the work he was doing, I felt relaxed and comfortable in his pressence.
Customer in Eastbourne
,
21 September 2009
business
Graphite
www.checkatrade.com/Graphite
Boiler change.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Very tidy and would continue to use them for all the works I need doing.
Customer in Eastbourne
,
1 July 2009
business
Graphite
www.checkatrade.com/Graphite
New Boiler
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
A very conscientious worker and an excellent job well done. Would highly recommend him to other people.
Customer in Eastbourne
,
4 June 2009
business
Graphite
www.checkatrade.com/Graphite
New boiler.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
A very conscious worker, and an excellent job well done. Would highly recommend him to other people.
Customer in Eastbourne
,
4 June 2009
business
Graphite
www.checkatrade.com/Graphite
Remove old boiler, fit new condensing boiler and recommission
Scores:
9
Tidiness: 9 out of 10
8
Timekeeping: 8 out of 10
10
Courtesy: 10 out of 10
9
Workmanship: 9 out of 10
9
Combined score: 9 out of 10
9
10
The work was started and completed on time. It was an awkward job as a new flue had to be fitted, and it is a top floor flat, but they worked around the problem efficiently. I would recommend them.
Customer in Gerrards Cross
,
15 April 2009
business
Graphite
www.checkatrade.com/Graphite
New boiler.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
All as above. I would recommend them.
Customer in Eastbourne
,
16 March 2009
business
Graphite
www.checkatrade.com/Graphite
2 power showers and new boiler
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
I would recommend them.
Customer in Eastbourne
,
3 May 2007
business
Graphite
www.checkatrade.com/Graphite
Important Note:
Whilst every effort is made to ensure the accuracy of the information appearing on this page, the data has been compiled from information supplied by various individuals and businesses and Checkatrade cannot be held responsible for any omissions or inaccurate claims that may appear and recommend that consumers ask to see relevant qualifications and documentation from the contractor before accepting a quote.
Checkatrade cannot be held responsible or liable for the quality of workmanship or service of any of the listed trades and services.
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