Full back and front garden renovation, clearance, turf, patio, etc.
I chose Greenman from their positive feedback here, this was a mistake. It was a large job and it became apparent they were out of their depth. They are quite slow workers and would disappear from the job frequently, they would do a short day too, often not starting until after 10am and finishing before 4pm. Part of the job was a patio which was included in the quote but after two weeks the trader said they were unwilling to do it leaving us in a difficult situation. After 3 weeks with very little to show for it. They might be fine for small jobs but I would avoid them altogether.
28 May 2013
Response from Greenman Garden Services:
The positive feedback received from other customers is no mistake, I am hard-working, reliable and enjoy my work. This was a large job that was well within my remit. The customer knew I am a small business and was advised it would take several weeks to complete the work. I discovered that remedial works would be needed to deal with an existing damp problem, before I could proceed with the patio work. The customer was on holiday for 10 days so I discussed the situation with him on his return. He was unwilling to wait or pay for the extra work required and became increasingly difficult and unpleasant to deal with. In all, we removed four 6 yard skips of concrete and garden waste, terraced the front garden, laid a shed base, cleared and levelled the back garden with no complaints about quality. We would have completed all the work to a high standard had we been permitted to finish the job within a reasonable time frame.