Checkatrade

Haines Security Ltd

259 monitoring reports, 14 have been received in the past 6 months.

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Customer Monitoring Reports

New locks fitted to front and rear doors.
Scores:
-Tidiness: Not Applicable 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Prompt, friendly, efficient service at a fair price. I would use this company again and am delighted to recommend them.
Customer in Hove, 14 May 2012 business
Key broke in door lock, new barrel fitted
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

The locksmith arrived on time and managed to extract the key within seconds. He then gave us the option of leaving the lock as it was or fitting a new barrel for only an extra £20. He also fine tuned the fitting of the hinges making the door much easier to close. Excellent service and great value. The guy at the shop who I called first was also very friendly and helpful
Customer in Brighton, 18 April 2012 business
Changing lock on house front door.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

My handbag was stolen with my house keys in it. I received prompt service that same day.
Customer in Brighton, 11 April 2012 business
Gain entry
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Very patient, capable man, managed to break in to my house, very polite man called Mark.
Customer in Brighton, 19 March 2012 business
Locked out.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Brilliant, fast service, very friendly and polite and good value for the time of service - midnight.
Customer in , 8 March 2012 business
Replaced old jammed solid lock to house
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

The man came out on a horrible snowy and cold Sunday night, he was wonderful and not expensive, very good indeed!
Customer in Brighton, 4 March 2012 business
Keys cut on several times.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Excellent service been using this comapny for years. Always keys cut perfect. Second to none service - highly recommend.
Customer in Brighton, 2 February 2012 business
Lock jammed old lock needed replacing urgently.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Excellent, very helpful and calming on the phone. I was aggravated as I could not leave the house because of the broken lock. Efficient and tidy. I would recommend this company.
Customer in London, 30 January 2012 business
Call out to let me in after keys locked inside
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Excellent. Arrived promptly. Job done with little fuss. There and gone within five minutes. Highly recommended.
Customer in Brighton, 28 December 2011 business
Opened front door.
Scores:
-Tidiness: Not Applicable 10Timekeeping: 10 out of 10 9Courtesy: 9 out of 10 9Workmanship: 9 out of 10
9.3
Combined score: 9.3 out of 10
9.310

Arrived promptly after phone call. Work completed efficiently.
Customer in Brighton, 28 September 2011 business
Door lock in very old kitchen cabinet (> 150 years) had jammed
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Kitchen cabinet door lock had jammed and all my vine and cooking utensils were out of reach. Haines' arrived on time, were friendly and competent, spotted and solved the problem and gave very valuable advise how to avoid problem in the future. Can wholeheartedly recommend!!
Customer in Brighton, 12 September 2011 business
Changed office locks
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

I rang at 11 am and the job was done and completed by 1330 and at a very reasonable price
Customer in Brighton, 7 September 2011 business
New lock fitted to front and back door
Scores:
10Tidiness: 10 out of 10 8Timekeeping: 8 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.5
Combined score: 9.5 out of 10
9.510

I would thoroughly recommend Haines Security, and will use them again if I ever need a locksmith. The staff in the shop were very polite and helpful, as was the locksmith who came out to do the work. He was 45 minutes later than I had arranged, but apologised more than once for this, and to me it just shows how in demand their services are. The work was completed quickly and to a high standard. A very good company to deal with.
Customer in Brighton, 5 August 2011 business
Supply and fit yale lock.
Scores:
9Tidiness: 9 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.5
Combined score: 9.5 out of 10
9.510

Good, helpful service, have used him before hence reason for going back.
Customer in , 6 July 2011 business
Replace broken lock.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

They responded very quickly and efficiently, did the job. Fair price.
Customer in Brighton, 22 June 2011 business
Release jammed door latch.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

I was so relieved to have such a speedy and efficient service in an emergency. Repaired the door latch too - many thanks.
Customer in Brighton, 13 June 2011 business
Replace 2 door locks and fit window locks
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Very punctual and did all the work to a very high standard at the quoted price. Highly recommended.
Customer in Hove, 23 May 2011 business
Replaced lock barrel to front door
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Very prompt service. I called in the morning and they came that afternoon. Would highly recommend to others.
Customer in Brighton, 13 April 2011 business
Replaced door handle and locks
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Matt was really nice and helpful. Would highly recommend him.
Customer in Crawley, 25 March 2011 business
Replacement locks and door furniture.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Efficient; tidy; courteous; prepared to repair one lock rather than sell me a new one!
Customer in Brighton, 23 March 2011 business
Replacement lock on door
Scores:
10Tidiness: 10 out of 10 8Timekeeping: 8 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.5
Combined score: 9.5 out of 10
9.510

Very good, quick reliable straightforward. They did change the time but I was able to accommodate.
Customer in Brighton, 4 March 2011 business
New yale lock fitted to front door.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Came within 15 mins of placing the order! Very pleasant and helpful. No fuss or mess.
Customer in Brighton, 2 March 2011 business
Era lock fitted and deadlock
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Advised, supplied and fitted locks after inspecting door, very happy with service and they checked work.
Customer in Brighton, 25 February 2011 business
Haines picked a broken key out of a lock.
Scores:
-Tidiness: Not Applicable 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

They were very helpful and cost effective, would recommend to everyone!
Customer in Peacehaven, 24 February 2011 business
Locked out - two.
Scores:
10Tidiness: 10 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.810

Turned up as soon as possible, released both locks - one damaged.
Customer in Brighton, 23 February 2011 business
Tighten Yale lock and fit new nortice lock on front door.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Very good communication, on time and efficient work. Fixed existing Yale rather than trying to sell me a new one. Friendly and courteous. I would definitely recommend.
Customer in Brighton, 16 February 2011 business
Change lock.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

I was very happy with the service. They even came out before the shop opened.
Customer in Brighton, 15 February 2011 business
Replacement.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Very speedy to respond to call and dealt with problem perfectly. I would recommend this company.
Customer in Brighton, 1 January 2011 business
Key broke off in inside lock of PVC front door, so occupants locked in.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

They turned out in snow within one hour of phoning on a Saturday morning. Did an extremely quick job with no damage to door and fitted new lock with 3 keys. Then re-adjusted door to fit better. Very good job, very polite and helpful and very reasonable cost indeed.
Customer in Brighton, 18 December 2010 business
Fitted 3 x internal locks and cut extra keys.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Matt, who did the work, was hard working and clean and efficient. Additionally he delivered the extra keys that were cut to me. I was pleased.
Customer in Brighton, 15 December 2010 business
Front door lock freed and replaced
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Good service door was fixed same day, he even travelled a distance to get part needed.
Customer in Peacehaven, 25 November 2010 business
New lock to front door.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Turned up on time and completed the job efficiently and were courteous and tidy.
Customer in Worthing, 22 November 2010 business
Fixing lock.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Very efficient service. Very helpful gentleman. Well satisfied, good value on price.
Customer in Brighton, 12 November 2010 business
Door would not lock as it had dipped.
Scores:
-Tidiness: Not Applicable 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Very efficient, phoned at 8:45am was at my door about half hour later, told me the price over the phone, agreed price, came and told me what was wrong and put it right.
Customer in Brighton, 26 October 2010 business
Mortise locks fitted to front and back doors.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Excellent service, refreshing to meet an excellent tradesman who was efficient, tidy and polite. First class, would definitely recommend and use again.
Customer in Hove, 22 October 2010 business
Chubb lock adjusted and overhauled
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

The Chubb lock wasn't working properly. Instead of just replacing it they overhauled and repaired it. They did it promptly and without mess. A local, established locksmith.
Customer in Brighton, 20 October 2010 business
Change locks and get self-closure to catch properly
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

A fairly straight forward job but handles with speed and efficiency without a fuss and at a reasonable price.
Customer in Brighton, 19 October 2010 business
Changing / removing a lock.
Scores:
8Tidiness: 8 out of 10 10Timekeeping: 10 out of 10 9Courtesy: 9 out of 10 9Workmanship: 9 out of 10
9
Combined score: 9 out of 10
910

Prompt response to problem, polite knowledgeable and helpful.
Customer in Brighton, 11 October 2010 business
Locks changed.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Really helpful and work carried out quickly.
Customer in Brighton, 9 October 2010 business
New locks supplied and fitted
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Excellent service, called before arrival and work done well and quickly.
Customer in Hove, 7 October 2010 business
New locks
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Very professional, friendly and everything was checked before leaving.
Customer in Brighton, 1 October 2010 business
Adjusting a faulty yale lock.
Scores:
-Tidiness: Not Applicable 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 -Workmanship: Not Applicable
10
Combined score: 10 out of 10
1010

Punctual - helpful - efficient, extremely wet conditions but cheerful throughout.
Customer in Hove, 30 September 2010 business
Gained entry when I locked myself out.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

This is the 4th time I've used Haines and they are always prompt in arriving, professional and competent in their work.
Customer in Brighton, 27 September 2010 business
Home security
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Came and gave advise on job, at the time they said they would call, then came back and carried out work on time again.
Customer in Worthing, 27 September 2010 business
Door was hard to lock, made good and realigned the door.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Came out the same day I phoned, did not try and say  the door needed new locks, which it didn't, kept the cost down just for labour.
Customer in Peacehaven, 21 September 2010 business
Two locks changed and fitted
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

The work was done to a high standard. Helpful advice was given about the work required. Clean, tidy and on time!
Customer in Hove, 3 September 2010 business
New locks fitted
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

I was very impressed by the work carried out and would definitely use this company again.
Customer in Hove, 2 September 2010 business
Locks changed.
Scores:
9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.810

I needed my locks changed after renting out my house. They were quick and efficient.
Customer in Brighton, 12 August 2010 business
Locks fitted to front door and windows.
Scores:
7Tidiness: 7 out of 10 10Timekeeping: 10 out of 10 9Courtesy: 9 out of 10 9Workmanship: 9 out of 10
8.8
Combined score: 8.8 out of 10
8.810

Polite, punctual chap.  Up front about costs and didn't try to sell us anything we didn't need.
Customer in Brighton, 2 August 2010 business
Supplied and fitted 2 internal mortise locks.
Scores:
10Tidiness: 10 out of 10 8Timekeeping: 8 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.5
Combined score: 9.5 out of 10
9.510

I was very pleased with the service Haines provided, the technician was professional, very polite, did a good job and cleaned up after himself. I would be happy to use Haines again and recommend.
Customer in Brighton, 26 July 2010 business
Supply and fit of key safe box.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Swift attendance following enquiry. Extremely pleasant operator. Everything explained.
Customer in , 12 July 2010 business
x
Scores:
10Tidiness: 10 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.810

A very helpful, friendly efficient young man who came within an hour as an emergency.
Customer in Brighton, 10 July 2010 business
General work.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Excelletn and relaible service. I would recommend this company.
Customer in Hove, 1 July 2010 business
Security
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

The workmanship was great and on time, very important they were on time and as a customer is very important, many thanks.
Customer in Brighton, 29 May 2010 business
Lock repair.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Excellent service, locksmith arrived on time and completed the work speedily.
Customer in Brighton, 22 March 2010 business
Fitting security bolts and easing door and lock
Scores:
8Tidiness: 8 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 8Workmanship: 8 out of 10
9
Combined score: 9 out of 10
910

I needed to increase security on a rear door. The job was done quickly and efficiently, in fact within an hour. I was happy to recommend this firm to others in the flats here.
Customer in Brighton, 15 March 2010 business
Fitted new bronze door handle and lock
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Haines were superb. A part was missing from the lock I purchased elsewhere and Haines ordered it for me, collected it and installed it on a further visit without charge. It saved me a lot of inconvenience. Excellent value for money and highly recommended.
Customer in Hove, 5 March 2010 business
New lock in back door.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Really reliable and courteous. I would use them again without question.
Customer in Lewes, 5 March 2010 business
Change locks
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

A fast and courteous service, no chat just got on woth the job.
Customer in Brighton, 24 February 2010 business
Fit new lock
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

The came within hours of my phone call and on time, explained what he was doing in a friendly manner.
Customer in Peacehaven, 11 February 2010 business
Adjust upvc front door as it wouldn't lock.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Picked the name out of the Checkatrade and was very pleased with the response.
Customer in Brighton, 11 February 2010 business
New handle and locking system for double glazed door.
Scores:
10Tidiness: 10 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.810

Matt was a very polite man who worked round me with no fuss in the kitchen - very satisfied with his work. I would recommend them.
Customer in Brighton, 1 February 2010 business
Change lock on garage and re-align back door lock
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

very quick and professional, will definitely use again, great service from booking to completing the job.
Customer in Brighton, 29 December 2009 business
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Important Note:
Whilst every effort is made to ensure the accuracy of the information appearing on this page, the data has been compiled from information supplied by various individuals and businesses and Checkatrade cannot be held responsible for any omissions or inaccurate claims that may appear and recommend that consumers ask to see relevant qualifications and documentation from the contractor before accepting a quote.
Checkatrade cannot be held responsible or liable for the quality of workmanship or service of any of the listed trades and services.