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Henson & Webb Ltd

Member of Checkatrade for over 1 year
Henson & Webb Ltd Feedback Scores
25 customer feedback reports
with an average score of 9.7 out of 10.
Works in
Tunbridge Wells and surrounding villages - within 20 miles of Tunbridge Wells
Contact
name: Duncan & Tanya Henson-Webb
address:
Horsmonden, Tonbridge, Kent, TN12 8NH
telephone: 01892 722343   Enlarged for easy dialing:
01892 722343

07837 779638
mobile: 07969 450623
email:
Download Report Where They Work Give Your Feedback
Company Profile
BEFORE
Master suite
AFTER
Master suite painting and wallpapering
BEFORE
Exterior Painting
AFTER
Exterior Painting
BEFORE
New floor
AFTER
re flooring
DURING
painting and decorating
AFTER
Painting and decorating
BEFORE
Replace bath taps
AFTER
Replaced bath taps
BEFORE
Painting of bedroom walls
AFTER
Painting of bedroom walls View Photo Gallery >>

Our company based in Horsmonden in Kent was set up three years ago. However, as a company we have over fifteen years experience working in both residential and commercial property both here and in Europe, we ourselves own over 1,500m2 of commercial space and six residential properties which we manage and maintain.

We offer all types of property maintenance services from putting up shelves to kitchen and bathroom installations. And if we do not have the skills in-house, we can manage other projects and trades on your behalf with our large network of trades we have worked with in recent years.

Having worked with many contractors over the years and used their services, we felt we could offer the service we always felt we never quite received. We have combined our personal experiences and skills, to qualifications in the hope that we offer a service that people trust, can rely on.
Skills
Domestic work Free estimates Commercial work 24 hour emergency callout Insurance work undertaken
Main work undertaken
Handyman, Property Maintenance/Repair, Timber Restoration
Also skilled in
Disabled Kitchens, General Building, General Plumbing, Kitchen Designers, Kitchen Doors, Kitchen Fitters, Kitchens, Painter/Decorator, Plumbing Repairs, Worktops
Accreditations
Checkatrade


City and Guilds

City & Guilds level 2 certificate held by Tanya Henson-Webb in basic plumbing studies
Company Information
Interviewed on: 9 August 2011 Public Liability Insurance: Current - Verified on 9 January 2013
Limited Company: Registration no. 07722140 Insured by: Chaucer
VAT Registered: No Coverage amount (£): 1,000,000
References 3 received by Checkatrade

As part of our vetting procedure, these references consist of the first 5 processed feedback submissions which have been spot-checked/verified by Checkatrade.com when Henson & Webb Ltd joined in August 2011.

Very good service, nothing is too much trouble "can do" attitude.
Trader in Tonbridge, 18 August 2011
Punctual, honest, and diligent.
Customer in Tonbridge, 18 August 2011
They have carried out plumbing and decoration work for me, both of which have been done to a high standard.
Customer in Tonbridge, 16 August 2011
Customer Monitoring Reports Showing 10 out of 25 (reviews based on work commenced)
Total recommendations: 25, average score 9.7 Last six months: 3 reports, average rating 9.9
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Installation of new WC and various plumbing jobs.
Tanja has visited our offices on several occasions for various plumbing jobs. She is always very friendly, polite and reliable and usually has a very quick turn around time. I have found her work to be of a very high standard and at a reasonable price. Tanya kept me informed of any changes to the job or additional work required and talked everything through with me before carrying this out. I wouldn't hesitate to use Tanya again for any further plumbing jobs.
Customer in Tunbridge Wells, 22 May 2013  
Henson & Webb Ltd www.checkatrade.com/HensonAndWebb/
Scores:
9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.810
Supply and fit kitchen tap and cistern ball valve.
I would recommend this company.
Customer in Tonbridge, 12 December 2012  
Henson & Webb Ltd www.checkatrade.com/HensonAndWebb/
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Remove old radiators and install replacements.
Tanya assessed the room to ensure the correct amount of heat would be put out by the new radiators. He replacements she provided were much lighter, smaller and more attractive than the old ones. She has done several small plumbing jobs for me this year and I find her friendly, polite and reliable. When we had a leak from the bath to the room below, she explained all the possible causes and remedies for each.
Customer in Tonbridge, 28 November 2012  
Henson & Webb Ltd www.checkatrade.com/HensonAndWebb/
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Fitted wardrobe and banister, same day as first contacted.
Needed work done on the same day. Duncan was extremely polite, timely and highly efficient. Work completed in good time and to the desired standard. Would recommend hands down.
Customer in Tonbridge, 23 October 2012  
Henson & Webb Ltd www.checkatrade.com/HensonAndWebb/
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 9Workmanship: 9 out of 10
9.8
Combined score: 9.8 out of 10
9.810
Painting and decorating.
We gave Duncan and Tanya an almost impossible task to decorate our home in a very short space of time. Their workmanship, attitude, timekeeping, tidiness and general helpfulness was excellent. I really cannot praise them enough. I have already referred them to friends and family.
Customer in Tunbridge Wells, 7 October 2012  
Henson & Webb Ltd www.checkatrade.com/HensonAndWebb/
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Winter Preparation. Tile replacement.
Duncan arrived on the date arranged. Unexpected given previous experiences with another company! Quotation was detailed and competitive. Work has been carried out to a high standard with very little disturbance will definately use again for other jobs. Highly recommended.
Customer in Tonbridge, 5 October 2012  
Henson & Webb Ltd www.checkatrade.com/HensonAndWebb/
Scores:
5Tidiness: 5 out of 10 6Timekeeping: 6 out of 10 7Courtesy: 7 out of 10 3Workmanship: 3 out of 10
5.3
Combined score: 5.3 out of 10
5.310
Decorating lounge
Having read the other reviews and got a good first impression I was hopeful that the job of decorating our lounge would be completed to a high standard. Unfortunately the finished job was far from satisfactory. We were left with paint on the carpet and furniture, some parts of the job were not done and the overall standard of the work was poor. Woodwork and walls were not prepared properly or sanded and paint was applied far too thickly giving a very poor finish.
Customer in Tonbridge, 9 September 2012  
Response from Henson & Webb Ltd:
'I am very sorry the customer was unhappy with the work. There were aspects of the job I was not happy to carry out as I did not think it was possible, and as a result there were difficulties with my clients. We worked more days and charged significantly less to try and solve this issues, but sometimes it ends up in a no win situation. I take the critisim on board and hope to learn from this.'
Henson & Webb Ltd www.checkatrade.com/HensonAndWebb/
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Various bits around the house.
Duncan was very quick to respond and attend, the work was great lots of nick nacks in new house. Wouldn't hesitate to recommend and will be contacting him in the future.
Customer in Tonbridge, 14 August 2012  
Henson & Webb Ltd www.checkatrade.com/HensonAndWebb/
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 9Workmanship: 9 out of 10
9.8
Combined score: 9.8 out of 10
9.810
Redecorate hall, stairs and landing
Tackled a difficult project with several expected and unexpected challenges due to previous (lack of) upkeep of the house. We were informed of what was happening. Very good at cleaning up and keeping the place tidy.
Customer in Tonbridge, 6 June 2012  
Henson & Webb Ltd www.checkatrade.com/HensonAndWebb/
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Tap Replacement (not so routine)
Tanya was competent, courteous, friendly and tidy. She came to install a new tap we had ordered, but found that our 'old' tap was a pig to remove, necessitating the use of an electric saw to loosen an over-rusted fitting. She consulted us at all times over decisions and showed us how to turn the pipe valve off in case of an emergency. We wouldn't hesitate to recommend her for any plumbing job.
Customer in Ashford, 5 April 2012  
Henson & Webb Ltd www.checkatrade.com/HensonAndWebb/
These are only the latest 10 customer monitoring reports. Click to see all 25 reports!
Important Note:
Whilst every effort is made to ensure the accuracy of the information appearing on this page, the data has been compiled from information supplied by various individuals and businesses and Checkatrade cannot be held responsible for any omissions or inaccurate claims that may appear and recommend that consumers ask to see relevant qualifications and documentation from the contractor before accepting a quote.
Checkatrade cannot be held responsible or liable for the quality of workmanship or service of any of the listed trades and services.