Checkatrade

Home IT Solutions

Checkatrade membership number: 130182
Member of Checkatrade for over 2 years
Home IT Solutions Feedback Scores
45 customer feedback reports
with an average score of 9.9 out of 10.
Works in
London, Sutton, Banstead, Carshalton, Leatherhead, West Sussex, Kent, Surrey
Contact
name: David Dixon
address:
Sutton, Surrey, SM2 5TY
telephone: 0845 260 6600   Enlarged for easy dialing:
0845 260 6600
mobile: 07831 409105
email:
web:
Company Profile

Home IT Solutions provides computer support and Computer and Laptop sales for home users, small businesses and businesses run from home.

We sell a range of very good value refurbished computers from £80 and Ex display factory refurbished Laptops and Computers with one year warranties at up to 50% off original retail price.

We help with the set up of new computers and copying files from an old computer. Setting up broadband, wireless networks, virus removal, upgrades, data recovery, data backup, virus protection and help setting up parental controls.

We pride ourselves on high standards of service and after sales.

The Company was formed in 2003 and after five years of successfully supporting businesses in and around Central and South London we started offering home users the same professional level of service.

11 years experience, professional courteous service.

Skills
Main work undertaken
Computer Sales, Computer Servicing/Repair, Computer Training/Consultancy, Computers, Home Networks, Internet Services, Recycling
Accreditations
Checkatrade


Company Information
Interviewed on: 12 February 2010 Public Liability Insurance: Current - Verified on 23 February 2012
Limited Company: Registered as The Network Support and Design Ltd t/a Home IT Solutions. No. 6449980 Insured by: Towergate
VAT Registered: No Coverage amount (£): 1,000,000
References 5 received by Checkatrade

These references were checked by Checkatrade when Home IT Solutions joined in February 2010.

IT repairs and service.
We have used Mr Dixon's services many times in the past and have always found him to be very professional, trustworthy and cost efficient.  We know of them as being a reputable company.
Trader in Carshalton, 23 February 2010
Software installed on computer.
I was advised on the purchased of a new PC to suit my needs at home. Later that day all my files and software were fully transferred. One month on, no glitches, just a stress free upgrade and support on hand should I need it. I would be happy to recommend them.
Customer in London, 23 February 2010
Work to computer carried out.
Fast, efficient, reliable, knowledgeable, easy to talk to and understand. Very good value for money, I would be happy to recommend them.
Customer in London, 23 February 2010
Computer services.
Prompt service, very reliable, excellent value for money.
Customer in Teddington, 23 February 2010
Work on computer carried out.
David Dixon is very helpful, courteous and competent. I would be happy to recommend them.
Customer in London, 23 February 2010
Customer Monitoring Reports Showing 10 out of 45
Total recommendations: 45, average score 9.9 9.9 Last six months: 3 reports, average rating 10
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Laptop

Fast service, amazing customer service, highly recommended.
Customer in London, 4 March 2012
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Helped resolve a issue with my pc whereby the motherboard had a fault

I was in urgent need of help with my pc which had stopped working. David from Home IT Solutions really took the time to understand the issue and to resolve it for me the same day. I received excellent service and I would highly recommend this company for anyone with an IT issue.
Customer in London, 7 February 2012
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Supplied Netbook

I bought a Netbook from Home IT Solutions. The price was competitive- it arrived the next day and I am delighted with it, and I am happy to recommend buying from them.
Customer in London, 2 February 2012
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Set up and install new router, laptop and printer

I was extremely pleased with the service David provided. He also copied across all my documents, photos and music from my old laptop. I would have no hesitation in recommending his service.
Customer in Sutton, 23 May 2011
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Assessment of virus problem on PC, then purchase and installation of replacement

Very happy with the work. Had an emergency, as system had locked due virus and son needed it urgently for GCSE revision. Mr Dixon turned up quickly, at the weekend, assessed the problem, which was terminal, hooked up a temporary system on loan, and then ordered and installed a new computer within days. He does not use computer speak, and did not have that horrible habit of lecturing in gobbledegook the intricacies of IT. He just got on with the job. He was tidy, articulate and polite. Excellent!!!
Customer in Carshalton, 5 May 2011
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Upgrade of RAM and graphic display driver.

David was excellent. Very courteous and knowledgeable. He carried out the work requested and recommended how to keep the computer working more efficiently. Would thoroughly recommend him to anyone and will most certainly be using him again.
Customer in Banstead, 28 March 2011
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
I thought I had virus, wanted it checked and wanted computer to speed up

David was on time, polite and willing to be flexible at short notice. Set me up with a spare computer to take mine away and returned it with the work completed when he said he would. Having taken it away he realised the problem wasn't as bad as I thought it was and as such charged me less at his suggestion. A man I would definately recommend.
Customer in Carshalton, 4 March 2011
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Networked my pc's and cleaned up allowing me to work at the correct speed

David is super - really, he clearly knows exactly what he is doing, has a delightful and very helpful manner and now feel fully supported with anything to do with tekki stuff!
Customer in Banstead, 4 February 2011
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Sold me a netbook and prepared it for use

Having described to David what I needed, he came back to me with two possible solutions, fully costed, with pros and cons of each clearly outlined. Once I'd decided, he sourced the netbook, installed what was needed, delivered it, and gave me a tutorial on how to use it, including showing me how to synchronise it with my existing laptop. I felt instantly "ready to go". David is so calm and explains things so clearly - it's such a relief to be able to rely on him.
Customer in London, 23 January 2011
Scores:
10Tidiness: 10 out of 10 8Timekeeping: 8 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.5
Combined score: 9.5 out of 10
9.510
Installed new memory, installed Airport wifi, sorted out using an external hard drive

Very clear and helpful. Covered all the details of what I had to do myself and gave some constructive advice about investing in an online external hard drive back up facility
Customer in London, 15 December 2010
These are only the latest 10 customer monitoring reports. Click to see all 45 reports!
Important Note:
Whilst every effort is made to ensure the accuracy of the information appearing on this page, the data has been compiled from information supplied by various individuals and businesses and Checkatrade cannot be held responsible for any omissions or inaccurate claims that may appear and recommend that consumers ask to see relevant qualifications and documentation from the contractor before accepting a quote.
Checkatrade cannot be held responsible or liable for the quality of workmanship or service of any of the listed trades and services.