Checkatrade

Home IT Solutions

45 monitoring reports, 3 have been received in the past 6 months.

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To protect the privacy of customers locations are displayed approximately.

Customer Monitoring Reports

Laptop
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Fast service, amazing customer service, highly recommended.
Customer in London, 4 March 2012 business
Helped resolve a issue with my pc whereby the motherboard had a fault
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

I was in urgent need of help with my pc which had stopped working. David from Home IT Solutions really took the time to understand the issue and to resolve it for me the same day. I received excellent service and I would highly recommend this company for anyone with an IT issue.
Customer in London, 7 February 2012 business
Supplied Netbook
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

I bought a Netbook from Home IT Solutions. The price was competitive- it arrived the next day and I am delighted with it, and I am happy to recommend buying from them.
Customer in London, 2 February 2012 business
Set up and install new router, laptop and printer
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

I was extremely pleased with the service David provided. He also copied across all my documents, photos and music from my old laptop. I would have no hesitation in recommending his service.
Customer in Sutton, 23 May 2011 business
Assessment of virus problem on PC, then purchase and installation of replacement
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Very happy with the work. Had an emergency, as system had locked due virus and son needed it urgently for GCSE revision. Mr Dixon turned up quickly, at the weekend, assessed the problem, which was terminal, hooked up a temporary system on loan, and then ordered and installed a new computer within days. He does not use computer speak, and did not have that horrible habit of lecturing in gobbledegook the intricacies of IT. He just got on with the job. He was tidy, articulate and polite. Excellent!!!
Customer in Carshalton, 5 May 2011 business
Upgrade of RAM and graphic display driver.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

David was excellent. Very courteous and knowledgeable. He carried out the work requested and recommended how to keep the computer working more efficiently. Would thoroughly recommend him to anyone and will most certainly be using him again.
Customer in Banstead, 28 March 2011 business
I thought I had virus, wanted it checked and wanted computer to speed up
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

David was on time, polite and willing to be flexible at short notice. Set me up with a spare computer to take mine away and returned it with the work completed when he said he would. Having taken it away he realised the problem wasn't as bad as I thought it was and as such charged me less at his suggestion. A man I would definately recommend.
Customer in Carshalton, 4 March 2011 business
Networked my pc's and cleaned up allowing me to work at the correct speed
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

David is super - really, he clearly knows exactly what he is doing, has a delightful and very helpful manner and now feel fully supported with anything to do with tekki stuff!
Customer in Banstead, 4 February 2011 business
Sold me a netbook and prepared it for use
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Having described to David what I needed, he came back to me with two possible solutions, fully costed, with pros and cons of each clearly outlined. Once I'd decided, he sourced the netbook, installed what was needed, delivered it, and gave me a tutorial on how to use it, including showing me how to synchronise it with my existing laptop. I felt instantly "ready to go". David is so calm and explains things so clearly - it's such a relief to be able to rely on him.
Customer in London, 23 January 2011 business
Installed new memory, installed Airport wifi, sorted out using an external hard drive
Scores:
10Tidiness: 10 out of 10 8Timekeeping: 8 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.5
Combined score: 9.5 out of 10
9.510

Very clear and helpful. Covered all the details of what I had to do myself and gave some constructive advice about investing in an online external hard drive back up facility
Customer in London, 15 December 2010 business
Windows XP rebuild and graphics driver problem solved
Scores:
10Tidiness: 10 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.810

David did an excellent job and was happy to spend time explaining the problems and solutions. I would certainly use him again and would recommend to others.
Customer in Sutton, 20 November 2010 business
Computer fault finding
Scores:
-Tidiness: Not Applicable -Timekeeping: Not Applicable 10Courtesy: 10 out of 10 -Workmanship: Not Applicable
10
Combined score: 10 out of 10
1010

I phoned David because I had a problem with my D drive, he made several attempts to rectify the problem and spent more than an hour online and on the phone but unfortunately to no avail. Not his fault so wasn't charged as the problem couldn't be solved.
Customer in Croydon, 12 November 2010 business
Fixed laptop that was running slow.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

I was fearful that my laptop had a virus. When a friend recommended I asked Home IT Solutions should have a look at it. I called David Dixon, and made an appointment for him to call in and see me. He was punctual and very professional. He took away my computer, and it came back like brand new. I was happy not to have to buy a new laptop, and the computer is now running better than it ever has.
Customer in London, 19 October 2010 business
Computer repairs
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Great work by David. Friendly and efficient. Gave options as to how to fix the problem. Highly recommended.
Customer in Banstead, 19 October 2010 business
Supplied replacement hard drives
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

The service given was prompt and professional at all times. The computers supplied were very fast, clean and really good value for money and I will definitely be using Home IT Solutions again for future purchases. I would highly recommend this company - you are treated like an individual not a number!!
Customer in Sutton, 18 October 2010 business
Sorting out a number of computer problems
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Very helpful and made sure that the issues were all resolved and that we were happy with the work done.
Customer in London, 15 October 2010 business
New hard drive purchased.
Scores:
-Tidiness: Not Applicable 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Having had a virus on my hard drive which completely wiped my system, I was given immediate help by this company to help capture documents from my existing drive and a new hard drive (faster and more efficient in every way) was supplied at a very reasonable price within days. I am now extremely happy and my family (especially my daughters) are impressed with the speed of the new system. Well done Home IT Solutions, I will be recommending you.
Customer in Leatherhead, 11 October 2010 business
The supply and commissioning of a refurbished laptop
Scores:
-Tidiness: Not Applicable 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Laptop presented as good as new and fully commissioned, ready to use. Excellent service.
Customer in Banstead, 5 October 2010 business
Supplied and set up PC and monitor.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Home IT Solutions came back to see us, when I called because after the impeccable service David Dixon gave us, we decided to upgrade to a PC instead of using a laptop in the shop. He set the whole thing up for us and even downloaded the systems we needed. We have set up a back up support contract, so that we can get help as and when we need it. We are happy to recommend Home IT Solutions.
Customer in London, 4 October 2010 business
Sold me a refurbished monitor
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

When I decided I needed an additional monitor to use with my laptop at home, I asked David, who I use whenever I have a technical issue. Home IT Solutions have always been reliable fast professional and really friendly and helpful. They found me a really lovely monitor, and because it was refurbished (not that you could tell) rather than brand new, it was amazing value for money. I've been really impressed with the quality of the monitor, plus David set it up for me and showed me how to use it in combination with my laptop screen. I'd happily buy from them again and recommend them to anyone needing to buy equipment.
Customer in London, 1 October 2010 business
Sold us a laptop
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Home It Solutions provided us with a beautiful shiny new looking HP laptop at a fantastic price compared to what it would have cost new would recommend.
Customer in London, 28 September 2010 business
Solved complicated problem with software..
Scores:
10Tidiness: 10 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.810

David was friendly and polite. As well as repairing, he also removed a repetitive and annoying error message. I would not hesitate to recommend him. He was delayed due to his previous job, but phoned to let me know.
Customer in Wallington, 11 August 2010 business
Wireless mouse and keyboard failure.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Fault dealt with and the hard disc cleaned up. Also assisted with V Stuff automatic back-up installation. Arrived on time and carried out the work professionally. I would not hesitate in recommending David's services.
Customer in Sutton, 15 June 2010 business
Sorting out evil computer.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

David is sympathetic, efficient, polite, friendly and altogether ok.
Customer in London, 30 May 2010 business
Resolving some small set up issues on new laptop
Scores:
10Tidiness: 10 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.810

This is the third time we've had David come and resolve some issues with our home laptop that would have taken us substantially longer to resolve ourselves. As usual he was very helpful and un-patronising, and solved the problems we had. We have recommended him to friends and will continue to do so.
Customer in London, 18 May 2010 business
Added additional memory and re-built PC.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

PC new memory added and PC -re-built over the weekend to allow me to have my PC to start my new job!  I was lent a PC over the weekend so that I had access over the weekend at no additional cost. David is very professional and very helpful - I'd recommend him to anyone having PC issues!  Thanks
Customer in London, 14 May 2010 business
Check of network and un-installation of Norton AV.
Scores:
10Tidiness: 10 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.810

David was very thorough with the work he did.  Between both of us, we narrowed the problem down to being an un-installation of Norton AV 2010 that had some how gone wrong. We un-installed Norton completely, and the network issue was resolved.  The job took about 45minutes in total, but we eliminated a lot of issues that could have made the job a lot longer before hand. Would definitely recommend David's expertise for any IT problems that require solution.
Customer in London, 10 May 2010 business
New wireless printer installed to work with my desktop, laptop and my iphone. Increased the ram on my old very slow desktop to get it going as new.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

David was very courteous, polite and attentive. Even questioned about relatively simple issues David showed patience in an un patronising manner. I will certainly use this company or recommend to other customers.
Customer in Purley, 1 May 2010 business
Laptop RAM upgrade
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

I use Home IT Solutions every time I need technical support now, because David has solved every issue I've struggled with, at a really reasonable price, really quickly and professionally. As a result of this particular job, my laptop is so much faster and more usable which has made a huge different to my working day. I'd recommend Home IT Solutions to anyone.
Customer in London, 25 April 2010 business
Investigating problems with Email
Scores:
-Tidiness: Not Applicable 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Very prompt and helpful service. I would recommend this company.
Customer in London, 11 March 2010 business
Assistance with you e-mail account
Scores:
-Tidiness: Not Applicable 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

David is very helpful and easy to work with. He always takes great care and attention to solve my computer problems.
Customer in London, 9 March 2010 business
Encountering email problems
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Home IT Solutions were very quick and very helpful at solving the problem. They also took the time to check that everything was still working at a later date. Thoroughly recommend them.
Customer in London, 8 March 2010 business
Got my computer back to running as good as new - it had been running so slowly that is was virtually unusable
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

I first sought help from Home IT Solutions because my laptop had slowed down to an almost complete halt. It was interfering with my work and I was worried I may need to buy a new machine. Not only did David get it to run like new, but his approach was reassuring and it was clear that I could trust him. I love knowing that David is just a phone-call away if something doesn’t seem to be working right or if I need advice – it gives me real peace of mind that my hardware, software and data is all in very safe and friendly hands and that I no longer have to try to understand the finer points of technical issues on my own!
Customer in London, 5 March 2010 business
Selection and setting up new computer system
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

We have worked with David for over 5 years now and being computer novices we have had invaluable help from him.  On this occasion we went shopping together to select a new computer for us. He then copied everything from the old system and set it all up, including skype and a great music system.  He sorted the inevitable snagging immediately and effectively. We have established a friendly and trusting relationship with David and know that he is dependable and that we can rely on him to help us whenever we need it.  We would happily recommend his services.
Customer in Esher, 2 March 2010 business
computer upgrade
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Arrived on time, undertook work immediately and completed within timeframe. Computer much faster. Very happy with result and would recommend this company.
Customer in London, 1 March 2010 business
PC and Laptop
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

The advice and subsequent work was great. Inexpensive and quickly executed - what more could one want. The memory usage and additional drive was a quick and easy solution and the Laptop was also sorted and returned promptly -resolving a conflict between anti-virus software... thanks David
Customer in London, 1 March 2010 business
Restoring wireless internet connection and re-installing programmes, retreiving files and docs.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Efficient and courteous and can explain what he's doing clearly in plain English! I would recommend this company.
Customer in Sutton, 5 February 2010 business
Router problems resolved and other work.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Very impressive service, prompt and accurate in diagnosis. I would recommend this company.
Customer in Epsom, 27 January 2010 business
Removed spyware hijack from all home pc's.
Scores:
9Tidiness: 9 out of 10 9Timekeeping: 9 out of 10 8Courtesy: 8 out of 10 10Workmanship: 10 out of 10
9
Combined score: 9 out of 10
910

Very helpful and pro active. I would recommend this company.
Customer in Carshalton, 10 January 2010 business
Purchase advice, transfer files from old to new PC, set-up syncing programme
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

After telling David the type of work I do on a PC, he researched and recommended the make, model etc for me. He then provided phone support to help me install the new computer and once remote access was set up, he transferred all my files from the old PC to the new one as well as setting it up so I could sync my PC and laptop. He was swift, patient, and worked around me, so I had minimal downtime.
Customer in Dorchester, 21 September 2009 business
Important Note:
Whilst every effort is made to ensure the accuracy of the information appearing on this page, the data has been compiled from information supplied by various individuals and businesses and Checkatrade cannot be held responsible for any omissions or inaccurate claims that may appear and recommend that consumers ask to see relevant qualifications and documentation from the contractor before accepting a quote.
Checkatrade cannot be held responsible or liable for the quality of workmanship or service of any of the listed trades and services.