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Horsham Glass & Glazing Ltd Feedback Scores

Horsham Glass & Glazing Ltd

Checkatrade membership number: 2300

Address

Horsham, West Sussex, RH13 5AA

Contact

name: Paul Hastain
telephone: 01403 259054   Enlarged for easy dialing:
01403 259054
fax: 01403 271313
email: horshamglass@btconnect.com
web: www.horshamglassglazing.co.uk
ProfileSkillsVetting
Checkatrade member since: 22 September 2005
Overall Rating: 9.6
Total recommendations: 45
Last six months: 6 cards, average rating 9.6
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Customer Monitoring Reports

Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
All windows replaced and two doors.
Excellent service from the shop staff and especially the fitting staff. No problems with this company.
Customer in Horsham, 25 September 2008
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
Lower rear window and upper two bedroom and bathroom windows replaced.
It was a pleasure having this work done.  The boys were friendly, polite and very hard working. I didn't even have to vacuum after them!!  I would recommend them.
Customer in , 17 September 2008
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
Replacement front and back door
Excellent service from start to finish
Customer in Redhill, 29 July 2008
Scores:
10Estimating: 10 out of 10 9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
9.8
Combined score: 9.8 out of 10
Installation of 7 replacement upvc sash windows.
Highly recommended.
Customer in Pulborough, 16 July 2008
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
Front bedroom windows and patio door in lounge.
The firm is very thorough and their staff are very competent and take great care to make sure everything is completed to a very high standard. I would certainly use their services again and I would recommend them.
Customer in Horsham, 4 June 2008
Scores:
9Estimating: 9 out of 10 8Tidiness: 8 out of 10 8Timekeeping: 8 out of 10 8Courtesy: 8 out of 10 9Workmanship: 9 out of 10 8Value for money: 8 out of 10
8.4
Combined score: 8.4 out of 10
Replacement of windows, doors and roofing.
Excellent products and first rate installation. I would recommend them.
Customer in Horsham, 22 May 2008
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 9Value for money: 9 out of 10
9.8
Combined score: 9.8 out of 10
Replacement of patio windows.
Reasonable. reliable - the right one. I would recommend them.
Customer in Cranleigh, 6 May 2008
Scores:
9Estimating: 9 out of 10 9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 9Value for money: 9 out of 10
9.4
Combined score: 9.4 out of 10
Glazing
Excellent work, reliable, courteous, value for money, honest. I would recommend them.
Customer in Horsham, 21 April 2008
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
Domestic double glazing
A first class job-exactly what their salesman promised. I would recommend them.
Customer in Horsham, 14 April 2008
Scores:
10Estimating: 10 out of 10 9Tidiness: 9 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 9Value for money: 9 out of 10
9.5
Combined score: 9.5 out of 10
Glazing.
Everyone - the initial consultant, the surveyor and the fitters , were all very pleasant, courteous and helpful.  I will use this firm again for my future window replacement. I would recommend them.
Customer in Leatherhead, 3 April 2008
Scores:
10Estimating: 10 out of 10 9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
9.9
Combined score: 9.9 out of 10
Double glazing fitted and two doors.
I would recommend them.
Customer in Billingshurst, 1 April 2008
Scores:
10Estimating: 10 out of 10 9Tidiness: 9 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 9Value for money: 9 out of 10
9.4
Combined score: 9.4 out of 10
Replacement windows and doors.
I would recommend them.
Customer in Horsham, 18 March 2008
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 8Timekeeping: 8 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 8Value for money: 8 out of 10
9.5
Combined score: 9.5 out of 10
Fitted double glazed windows and door.
I was very pleased with Horsham Glazing's high level of service and professionalism. I would recommend them.
Customer in Horsham, 14 February 2008
Scores:
10Estimating: 10 out of 10 9Tidiness: 9 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 9Value for money: 9 out of 10
9.4
Combined score: 9.4 out of 10
Bay window, patio door, front door and all other windows.
Efficient, tidy pleasant workforce, excellent quality product. I would recommend them.
Customer in Crawley, 13 December 2007
Scores:
10Estimating: 10 out of 10 9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
9.9
Combined score: 9.9 out of 10
New double glazing throughout house.
From start to finish Horsham glass and glazing were reliable and we felt reasured by there professionalism. I would recommend them.
Customer in West Sussex, 21 November 2007
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 8Timekeeping: 8 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
9.6
Combined score: 9.6 out of 10
Replacement of 5 windows at the rear of our house.
We have been very pleased indeed with the quality of the installations work (and with the actual product). Estimating, installations and follow up were all meticulously completed and with much courtesy. I would recommend them.
Customer in West Sussex, 20 November 2007
Scores:
8Estimating: 8 out of 10 9Tidiness: 9 out of 10 8Timekeeping: 8 out of 10 9Courtesy: 9 out of 10 9Workmanship: 9 out of 10 9Value for money: 9 out of 10
8.5
Combined score: 8.5 out of 10
Double glazing.
An overall very good service and their pricing was very competitive. Good quality product. I would be happy to recommend them.
Customer in Horsham, 29 October 2007
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
Replace faulty units and install new windows and 1 door.
Very very good, polite, quiet, tidy, efficient, would recommend them very highly.
Customer in Horsham, 8 October 2007
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
Installation of replacement window to cloakroom.
Efficient, polite, detailed estimate, good time keeping,did phone back when asked, have used several times in the past and have always been very satisfied. I would be happy to recommend them.
Customer in Horsham, 10 September 2007
Scores:
9Estimating: 9 out of 10 10Tidiness: 10 out of 10 8Timekeeping: 8 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
9.5
Combined score: 9.5 out of 10
Replacement of all glass windows & doors.
We have already recommended them to friends. Any minor "snags" reported have been dealt with efficiently, quickly and with apologies. I would recommend them.
Customer in Billingshurst, 10 August 2007
Scores:
9Estimating: 9 out of 10 9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
9.8
Combined score: 9.8 out of 10
New windows, french windows, front door and guttering.
Absolutely first class service.
Customer in Horsham, 31 July 2007
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
2 new windows and 3 panels fitted.
Professional and excellent service from initial enquiry to completion of work.
Customer in Horsham, 11 May 2007
Scores:
-Estimating: Not Applicable 9Tidiness: 9 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 9Value for money: 9 out of 10
9.4
Combined score: 9.4 out of 10
Putting double glazed windows in house.
First class in all ways - thoroughly recommended.
Customer in Henfield, 30 March 2007
Scores:
10Estimating: 10 out of 10 9Tidiness: 9 out of 10 9Timekeeping: 9 out of 10 9Courtesy: 9 out of 10 9Workmanship: 9 out of 10 10Value for money: 10 out of 10
9.1
Combined score: 9.1 out of 10
Gutters, soffits, windows, door.
All appointment times kept and due date and work completed in the dates given, very professional. I would recommend them.
Customer in Horsham, 28 February 2007
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 8Value for money: 8 out of 10
9.8
Combined score: 9.8 out of 10
The fitting of a UPVC front and back door.
Excellent service, quick and efficient, good product, very friendly.
Customer in Horsham, 5 February 2007
Scores:
10Estimating: 10 out of 10 9Tidiness: 9 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
9.6
Combined score: 9.6 out of 10
Replacement of 3 wiondows + 1 French door.
A very efficient team who coped well with awful weather conditions and did an excellent job. I would recommrnd them.
Customer in Loxwood, 11 January 2007
Scores:
8Estimating: 8 out of 10 9Tidiness: 9 out of 10 9Timekeeping: 9 out of 10 9Courtesy: 9 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
9.1
Combined score: 9.1 out of 10
Replaced gutters, soffits and fascias and new porch.
The quality of the work was excellent and I would have no hesitation in using again or recommending them to others.
Customer in Horsham, 5 January 2007
Scores:
9Estimating: 9 out of 10 8Tidiness: 8 out of 10 8Timekeeping: 8 out of 10 10Courtesy: 10 out of 10 9Workmanship: 9 out of 10 9Value for money: 9 out of 10
8.8
Combined score: 8.8 out of 10
Soffits, fascias, double glazing windows, front door.
It was a pleasure to have them working at our house. I would recommend them.
Customer in Billinghurst, 18 October 2006
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
Replacement windows and doors, renewed guttering, soffits and fascias.
A very good and helpful company to deal with, work carried out well. I would recommend them.
Customer in Effingham, 18 September 2006
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
Front door, 2 windows and a pane of glass replaced.
Excellent service from all the staff from the first call to the last bit of cleaning up. I would recommend them.
Customer in Horsham, 7 August 2006
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 9Value for money: 9 out of 10
9.9
Combined score: 9.9 out of 10
Double glazing
This is 2nd time we've used Horsham Glass & Glazing and they have provided an excellent service on both occassions. I would recommend them.
Customer in Horsham, 10 July 2006
Scores:
9Estimating: 9 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
9.9
Combined score: 9.9 out of 10
Glazing
All round first class. More expensive than other companies we contacted but they were worth it. I would recommend them.
Customer in Hewfield, 26 June 2006
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
Replacement front door (windows fitted also by Horsham Glass & Glazing 3 years earlier)
Materials and workmanship of the highest standard and all staff at Horsham Glass & Glazing are a pleasure to deal with. I would recommend them.
Customer in Godalming, 11 May 2006
Scores:
10Estimating: 10 out of 10 9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
9.9
Combined score: 9.9 out of 10
Installation of new windows.
We were extremely impressed with the quality and competence of their work. Very friendly service from start to finish, I'd recommend them to anyone.
Customer in Horsham, 27 April 2006
Scores:
9Estimating: 9 out of 10 8Tidiness: 8 out of 10 8Timekeeping: 8 out of 10 9Courtesy: 9 out of 10 9Workmanship: 9 out of 10 8Value for money: 8 out of 10
8.6
Combined score: 8.6 out of 10
7 X Windows
I would recommend them.
Customer in Slinfold, 12 April 2006
Scores:
8Estimating: 8 out of 10 9Tidiness: 9 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
9.5
Combined score: 9.5 out of 10
soffits and fascias,guttering and windows x 2
Reliable, quality and friendly service, workmen were courteous and dedicated to doing a first class job. I would recommend them.
Customer in Southwater, 21 March 2006
Scores:
-Estimating: Not Applicable 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
9 windows
Exceptional. I would recommend them.
Customer in Horsham, 8 March 2006
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
Five Kommerling Goldline windows (PVCu windows)
Well done. Better than every expectation - installers left in house - apart from dust from cutting out old windows, no rubble remained - house vacuumed through - outside left nice & tidy. I would recommend them.
Customer in Billingshurst, 16 November 2005
Scores:
9Estimating: 9 out of 10 7Tidiness: 7 out of 10 8Timekeeping: 8 out of 10 8Courtesy: 8 out of 10 8Workmanship: 8 out of 10 9Value for money: 9 out of 10
8.3
Combined score: 8.3 out of 10
Double Glazing
Very efficient work, tidy, courtious and hard working installer.
Customer in Pulborough, 10 November 2005
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
Front door
The service and quality of the job was excellent. Considerable care was taken in every detail. I would recommend them.
Customer in Horsham, 29 October 2005
Scores:
10Estimating: 10 out of 10 9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 9Workmanship: 9 out of 10 9Value for money: 9 out of 10
9.5
Combined score: 9.5 out of 10
French doors and windows to rear of house.
Handle on door was chipped but a replacement fitted within a week. Very good company, friendly and they cleared up behind them.
Customer in Horsham, 21 October 2005
Scores:
10Estimating: 10 out of 10 9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 9Value for money: 9 out of 10
9.6
Combined score: 9.6 out of 10
Replacement Windows.
Very reliable. Have used them previously and although not the cheapest, Horsham Glass are our preferred supplier due to quality and reliability.
Customer in Southwater, 17 October 2005
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
Total replacement of 2 large and 1 small windows with PVC and double glazing
Very professional and totally efficient all round. I shall use their services again.
Customer in Loxwood, 17 October 2005
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
9.8
Combined score: 9.8 out of 10
-
Professional approach-No hard sell. Pleasent to deal with. Good time keepers. Helpful tips from installers, but slow to respond to after-installation query.
Customer in Barns Green, 10 October 2005
Scores:
9Estimating: 9 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
9.9
Combined score: 9.9 out of 10
Double glazing installed to back & side of house.
Two men arrived on Tuesday January 8th They were very considerate and careful.They didnt even have a break for lunch: A ovely job completed on 10th January, and I now have a loveley home.
Customer in Billingshurst, 10 January 2005
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