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I Milner & Son

287 monitoring reports, 27 have been received in the past 6 months.

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Customer Monitoring Reports

Repair leaks in roof.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

I was very satisfied and hope no more leaks appear. I would recommend this company.
Customer in Portsmouth, 28 January 2012 business
Kitchen Roof completely stripped and replaced completely
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

We couldn't fault Mr Milner in his professional approach to the work that had to be done, he explained throughout what was happening, and always kept us at ease. Very delighted with the work that has been done. Would recommend him to family and friends.
Customer in Southsea, 17 January 2012 business
Removal of damaged cladding and replacement
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Ian came out on a very wet and windy morning as soon as I had called him after a bad storm had ripped off a lot of the cladding on the side of my 3 storey house (this was not cladding he had put up) He made it safe by removing cladding that was hanging off and gave us good advice without knowing if he would get the job. He arranged for scaffold to be put up very quickly and came out and removed all the rest of the cladding so that it was safe. He has since replaced the cladding and we are very pleased with the work
Customer in Southsea, 6 January 2012 business
Repairs to ridge tiles and broken roof tiles.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Very polite and kept me informed as to what was going on. I would recommend this company.
Customer in Portsmouth, 24 November 2011 business
Re-building of lower front flat roof and also felting roof. Making good.
Scores:
10Tidiness: 10 out of 10 9Timekeeping: 9 out of 10 9Courtesy: 9 out of 10 10Workmanship: 10 out of 10
9.5
Combined score: 9.5 out of 10
9.510

Timely, courteous, responsive to requests/adjustments. They worked well and speedily (it was completed in 1.5 days). Very pleased with result.
Customer in Waterlooville, 22 October 2011 business
To put right a failed job on roof tiles in August 2008
Scores:
6Tidiness: 6 out of 10 8Timekeeping: 8 out of 10 5Courtesy: 5 out of 10 2Workmanship: 2 out of 10
5.3
Combined score: 5.3 out of 10
5.310

Doesn't want to honour guarantees given.
Customer in Waterlooville, 17 October 2011
Response from I Milner & Son:
I have tried to rectify the issue; I have left messages for the customer to make contact with myself, no response from the customer at present. I always honor all the quotes, hence all the positive feedback on my web site and satisfied customers.
business
New flat roof on house
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Had a complete new roof on our town house. Only saw the roofer when he came to give quote and came for payment as I was at work while they were doing the job. He acted very quickly when I contacted him as we had opened a window and got it stuck (our fault) but were worried as it was a security risk. He came round in about 10 mins after I told him about it and sorted it for me. Only took 2 days to complete the job.
Customer in Southsea, 29 September 2011 business
Replacing tiles on leaky roof etc!
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Very good service indeed, extremely pleasant to deal with.
Customer in Portsmouth, 7 September 2011 business
Replace firewall flashing and facia
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 9Workmanship: 9 out of 10
9.8
Combined score: 9.8 out of 10
9.810

Very prompt service. Arrived and finished on time. Nice chap. Good price for work done. Nice finishes. Left site tidier than before he came!
Customer in Portsmouth, 2 September 2011 business
Re-felting of rear left side.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Friendly, experienced workmen who were professional and courteous throughout.
Customer in Southsea, 24 August 2011 business
Resetting of roof ridge tiles and new guttering.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Excellent, prompt service. Highly satisfied pleasant and helpful manner. I would recommend this company.
Customer in Portsmouth, 8 August 2011 business
Repair of bay roof.
Scores:
10Tidiness: 10 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.810

Professional and personal service, as would be expected from quality tradesmen.
Customer in Southsea, 2 August 2011 business
Re roof whole house.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

A very reliable and efficient service. Ian is a good tradesman and does a quality job.
Customer in , 1 August 2011 business
Flat roof repointing.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Work looks well done, great team, done quickly and left tidy.
Customer in Waterlooville, 19 July 2011 business
Fixed leak in tiled roof above kitchen
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Great price quick clean work came back when small leak started and fixed it.
Customer in Portsmouth, 12 July 2011 business
Remove old cement from valley and all ridge tiles and re cement.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Excellent service from quote to finished job, all complete in under 2 weeks, marvellous.
Customer in Fareham, 1 July 2011 business
Roof repair.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Efficient and thorough workmanship, all rubbish removed and site left tidy.
Customer in Portsmouth, 24 June 2011 business
Roofing repairs
Scores:
9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 9Courtesy: 9 out of 10 9Workmanship: 9 out of 10
9.3
Combined score: 9.3 out of 10
9.310

Mr Milner was spot on time and as far as I can tell did a good job, I can't be positive because it was the roof so I can't look at it, He and his co-worker were polite and friendly and cleaned up afterwards. They gave me a good guarantee.
Customer in Waterlooville, 21 June 2011 business
Re-felting main roof.
Scores:
10Tidiness: 10 out of 10 8Timekeeping: 8 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.5
Combined score: 9.5 out of 10
9.510

Reliable, reasonable cost, efficient, high standard of workmanship.
Customer in Waterlooville, 15 June 2011 business
Repairs to broken and leaking roof of a bay window.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

The young men arrived on time and worked hard until finished. Then swept all derby up and took it away. The pathway looked better than it had looked for a long time.
Customer in Fareham, 7 June 2011 business
Roof replaced on Outhouse Building
Scores:
8Tidiness: 8 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.5
Combined score: 9.5 out of 10
9.510

The work is first class and we would recommend them without hesitation. They were very competitive with their quotation.
Customer in Fareham, 31 May 2011 business
Repairs to roof and skylight
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Very good service, came when they said, good detailed estimate, written, arrived on time, cleaned up well, work all guaranteed for more than 5 years, definitely have them again if needed.
Customer in Southsea, 24 May 2011 business
Guttering repolaced felt repaired
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 -Workmanship: Not Applicable
10
Combined score: 10 out of 10
1010

Cheapest estimate, have worked here before, gives estimated quite quickly.
Customer in Southsea, 9 May 2011 business
Removal of stink pipe and repair tiling to roof of house; repoint chimney to house; recementing front verge of house and replacement of various tiles on roof.
Scores:
8Tidiness: 8 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.3
Combined score: 9.3 out of 10
9.310

Ian carried out a variety of work at my house on three separate occasions. He gave a written quote, was prompt, friendly, efficient, and the work was of a consistently high standard.
Customer in Waterlooville, 4 May 2011 business
Flat roof replacement.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

All arrangements kept as planned. Good time keeping, flat roof replace, tidy workers, pleasant manner. Just had to remind them to send receipt and guarantee after job completed.
Customer in Portsmouth, 27 April 2011 business
Inserted vents into soffits around bungalow.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Ian arrived when he said he would and inserted vents into the soffits around this bungalow. Also re-aligned a gutter which was angled incorrectly- not his work. Very polite and clean. Would use him again.
Customer in Portsmouth, 4 March 2011 business
Repair bay window roof.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Good, cheerful and not over priced. Second time I've used him.
Customer in Southsea, 1 March 2011 business
Renew flashing to fire wall
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Great communications, fair price, good workmanship, will use again.
Customer in Portsmouth, 3 February 2011 business
Waterproofing of flat and pitched roof
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Great price quoted, turned up on time, did a few extra bits at no extra charge, very curtious and very tidy. What more could you ask for ??
Customer in Southsea, 31 January 2011 business
Roof repair and replacement of leaking lead valleys
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

A very good job carried out by Ian at a realistic price - I have used him before and recommended him to friends. He always leaves everything clean and tidy and does exactly what he says he will do.
Customer in Waterlooville, 26 January 2011 business
Replace roofing felt and tiles and flashing on 2 chimneys.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Worked hard, did a thorough job - were good mannered, cleaned up after them.
Customer in Waterlooville, 20 January 2011 business
Replaced lead flashing around roof area.
Scores:
10Tidiness: 10 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.810

He was on time, polite. He did a very good and tidy job and cleaned up all mess made. I would recommend this company.
Customer in Portsmouth, 1 January 2011 business
Roof tiling repair.
Scores:
-Tidiness: Not Applicable 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Work good - promised written guarantee, still not posted on time,
Customer in Fareham, 14 December 2010 business
Re supporting of rear roof and re leading of rear firewall.
Scores:
9Tidiness: 9 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 9Workmanship: 9 out of 10
9.3
Combined score: 9.3 out of 10
9.310

Excellent team, who were all pleasant, felt able to leave the house. All estimated works completed as agreed and on time.
Customer in Portsmouth, 8 December 2010 business
Repairs to kitchen extension roof.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Excellent work, they were very clean and tidy, can highly recommend.
Customer in Portsmouth, 6 December 2010 business
Roof leak, ridge tiles off, tray fitted.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Very pleased with work done, turned up on right day, all clean and tidy, well done.
Customer in Fareham, 25 November 2010 business
New roof to down stairs toilet.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Very happy chaps, willing to pleased. I asked for a couple of little extra things to be done and they were more than happy to do them, excellent.
Customer in Waterlooville, 16 November 2010 business
Step lead flashing replaced.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Recommended by a friend of the family, would use again.
Customer in Waterlooville, 1 November 2010 business
Roofing services.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

The men were very good, cleaned up when finished leaving everything tidy. Would recommend them.
Customer in Portsmouth, 19 October 2010 business
Roof repairs
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Ian has completed several repair jobs for me over the past few months and they have all been finished to a high standard and at a reasonable price. Ian is very friendly and reliable and I have no hesitation in recommending him.
Customer in Southsea, 3 September 2010 business
Chimney repair.
Scores:
10Tidiness: 10 out of 10 7Timekeeping: 7 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.3
Combined score: 9.3 out of 10
9.310

The work was completed very quickly with no disruption. They carefully explained the various alternative available for the repair.
Customer in Waterlooville, 1 September 2010 business
Repair firewall and leaking roof.
Scores:
9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.810

They were efficient and polite. They kept to estimate and time agreed. Fire wall looks secure now and there has been no leak with recent heavy rain. I trust this continues!
Customer in Southsea, 17 August 2010 business
Remove and replace ridge tiles at join with neighbours property.
Scores:
10Tidiness: 10 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 -Workmanship: Not Applicable
9.7
Combined score: 9.7 out of 10
9.710

Only time will tell.  One other estimate, which was higher by more than £100 - also Checkatrade.
Customer in Southsea, 16 August 2010 business
New gutters, fascias and tile vents and chimney cowl
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 9Workmanship: 9 out of 10
9.8
Combined score: 9.8 out of 10
9.810

Very punctual with quotation and agreed work times, work carried out in a quick and efficient manner, all work done to satisfactory standard, polite and courteous at all times.
Customer in Fareham, 13 August 2010 business
New felt roof on bay window
Scores:
9Tidiness: 9 out of 10 8Timekeeping: 8 out of 10 10Courtesy: 10 out of 10 9Workmanship: 9 out of 10
9
Combined score: 9 out of 10
910

Friendly and completed work quickly and for a good price.
Customer in Southsea, 8 August 2010 business
Extension roof.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Excellent worker, pleasant and courteous manner, helpful, works without loud annoying music.
Customer in Southsea, 28 July 2010 business
Replacing of all old steel guttering with UPVC guttering.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

All the work was completed in one morning and the whole site was cleared and swept.
Customer in Portsmouth, 7 July 2010 business
Stripped and recovered 3 flat roofs.
Scores:
9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.810

Arrived on time, worked hard all day. Very polite and kept me informed of the progress. Left the site clean and tidy, first class job - highly recommended.
Customer in Waterlooville, 7 July 2010 business
Garage roof
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

A good job completed professional and quickly.
Customer in Waterlooville, 6 July 2010 business
Refelting of roof on bay window and refelting on back roof
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Reliable, keeps to his estimate, all mess and rubbish cleared away and very polite, we have recommended him to many and all happy with his work.
Customer in Southsea, 5 July 2010 business
Stripping and replacing garage roof and fascia boarding.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Continued, almost unbroken concentration on the contract work.  They went the extra mile for us.
Customer in Fareham, 2 July 2010 business
Replaced a slate on to firewall and removed small plants
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Carried out a few small repairs promptly and efficiently to my entire satisfaction.
Customer in Southsea, 16 June 2010 business
Repair leak in roof.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Polite, turned up on time and completed the job to a very high standard for a very reasonable price. I would recommend this company to anyone.
Customer in Southsea, 9 June 2010 business
Replacement of all ridge and hip tiles on my house and garage
Scores:
8Tidiness: 8 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 9Workmanship: 9 out of 10
9.3
Combined score: 9.3 out of 10
9.310

The contractors worked very hard and accomplished the task in a timely manner and to a good standard. I was advised that the work was guaranteed for six years, but that if I had any reason to call them back to attend to any concerns (..I have none ), then all I needed to do was call and they would arrange to deal with whatever needed attention. All in all, a very easy contractor to deal with and one who knew his trade !
Customer in Southampton, 2 June 2010 business
Repair of leak to extension roof.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Very friendly, very efficient, clean and tidy. Extremely satisfied with work done.
Customer in Southsea, 22 April 2010 business
Chimney and roof repair.
Scores:
10Tidiness: 10 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.810

We had a leak from roof and chimney. The builder said had wrong cowl and flashing. He replaced all with correct materials, super!
Customer in Fareham, 14 April 2010 business
Replacement of tile and ridge tiles
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

The ideal trader, polite and friendly, punctual, tidy and clean, both site and job.
Customer in Waterlooville, 29 March 2010 business
roof repair.
Scores:
9Tidiness: 9 out of 10 9Timekeeping: 9 out of 10 9Courtesy: 9 out of 10 9Workmanship: 9 out of 10
9
Combined score: 9 out of 10
910

Very polite and efficient in their work.
Customer in Waterlooville, 11 March 2010 business
Installed lead flashing
Scores:
7Tidiness: 7 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9
Combined score: 9 out of 10
910

I'm extremely happy with the work carried out by Milner and Son.  Completed to a high standard of quality and competency
Customer in Waterlooville, 23 February 2010 business
Repairs to tiled roof and fire wall
Scores:
9Tidiness: 9 out of 10 8Timekeeping: 8 out of 10 9Courtesy: 9 out of 10 9Workmanship: 9 out of 10
8.8
Combined score: 8.8 out of 10
8.810

I cannot comment on quality of workmanship, as am unable to get onto the roof to inspect the repairs (due to height of building scaffolding had to be erected).  However, Ian was very helpful, and also dealt with a couple of other minor issues on other areas of the roof we asked him to look at, without increasing the initial estimate.
Customer in Southsea, 16 February 2010 business
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Important Note:
Whilst every effort is made to ensure the accuracy of the information appearing on this page, the data has been compiled from information supplied by various individuals and businesses and Checkatrade cannot be held responsible for any omissions or inaccurate claims that may appear and recommend that consumers ask to see relevant qualifications and documentation from the contractor before accepting a quote.
Checkatrade cannot be held responsible or liable for the quality of workmanship or service of any of the listed trades and services.