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Ian's Plumbing & Drainage

66 monitoring reports, 16 have been received in the past 6 months.

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To protect the privacy of customers locations are displayed approximately.

Customer Monitoring Reports

Burst pipes
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Called on Monday morning (6th Feb) and work carried out by the afternoon of the same day. Friendly and efficient service.
Customer in Basingstoke, 6 February 2012 business
Fitting replacement shower unit
Scores:
-Tidiness: Not Applicable 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.7
Combined score: 9.7 out of 10
9.710

Work done within good time frame and kept us well informed of progress.
Customer in Lymington, 1 February 2012 business
Replaced Hot Water Cylinder
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

I had a disaster on Saturday as my old hot water cylinder had leaked on Friday night in the kitchen. I called Ian on the Saturday morning and he came in the afternoon to check the problem before ordering a new tank. I knew, from his personality that he was genuine and wasn't going to "rip me off"!! He turned up on Monday morning exactly at 9:30 as agreed with the new tank. He was tidy, professional and clearly knows his trade. Very impressed with the service and will definitely use him again should the need arise. Don't bother looking anywhere else!
Customer in Basingstoke, 24 January 2012 business
New hot water cylinder fitted
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Ian was very patient when he had to drain down the system twice! Very good service. First tradesman ever to turn up when promised and keep me informed. Many thanks.
Customer in Basingstoke, 19 December 2011 business
Replace valve unit for central heating
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Great bloke. Superb service and excellent value. Will use again for sure.
Customer in Basingstoke, 25 November 2011 business
Valve replacement on central heating system
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Ian was a pleasure to use, good availability and turned up at the time agreed. Good communication throughout.
Customer in Basingstoke, 19 November 2011 business
Stopped dripping/running tap.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 7Workmanship: 7 out of 10
9.3
Combined score: 9.3 out of 10
9.310

Fixed dripping/running tap. Recommended that we get new taps as ours were worn out. Tried to fix leak under kitchen sink but it wasn't fixed.
Customer in Basingstoke, 19 November 2011
Response from Ian's Plumbing & Drainage:
We replaced the gland on the bathroom taps because the old gland had broken and advised the client that the taps would need replacing because the seats were badly damaged. We advised the client that the washing machine valve was dripping and needed replacing but because it was a rented property they were not willing to pay for the repair.
business
New cartridge in leaking tap
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Quick response, polite, job done within 30 minutes.
Customer in Basingstoke, 16 November 2011 business
Replacement of full central heating system and bathroom suite.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Exceptional service, hard working, polite. Nothing was too much of a problem for him. Highly recommended - will use again.
Customer in Basingstoke, 8 November 2011 business
Changed a circulation pump and other little jobs.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Ian turned up at short notice when he was not well. Got straight on with it. Always explained what he was doing. Worked quickly and professionally. Will call him if needed again.
Customer in Tadley, 27 October 2011 business
Mended burst hose on dishwasher which had caused flooding in kitchen
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Ian was at my home within less than 45 minutes of my phone call. He repaired the leak promptly and efficiently. He did a great job and was very reasonably priced. I would highly recommend him.
Customer in Basingstoke, 5 October 2011 business
Fitting a new ceramic sink and tap in the kitchen.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

An excellent service that we cannot fault in anyway. Went the extra mile.
Customer in Basingstoke, 16 September 2011 business
Dripping valve - urgent.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 9Workmanship: 9 out of 10
9.8
Combined score: 9.8 out of 10
9.810

In a word - excellent. Polite and thorough. Was very quick to arrive. I would recommend this company.
Customer in Basingstoke, 5 September 2011 business
Fit new pump/central heating.
Scores:
10Tidiness: 10 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.810

I was very pleased with the speed and quality of the service.
Customer in Basingstoke, 1 September 2011 business
New shower installed.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Excellent, sorted in 24 hours of calling. Gave me different price options. Reasonable, relaile, excellent service. I would recommend this company.
Customer in Basingstoke, 12 August 2011 business
Replaced mains stop cock.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Prompt and courteous service, a thoroughly pleasant plumber. I can recommend him to anyone.
Customer in Basingstoke, 11 August 2011 business
Repaired boiler pipe.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

First class plumber. Friendly, courteous and prompt. Gave good advice and his work was excelent quality. I would recommend this company.
Customer in Basingstoke, 9 August 2011 business
Leak from cold water tank/joint.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Arrived promptly, fixed joint after trying a couple of methods, in and out within 30 minutes.
Customer in Basingstoke, 8 August 2011 business
Repalced toilet flush
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Very professional service, polite, just got on with the job.
Customer in Basingstoke, 2 August 2011 business
Replacing pipes from kitchen sink which had become solidly blocked
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Carried out a very good job. Kept to the original quote even though there was more work than anticipated. A very pleasant and helpful man.
Customer in Basingstoke, 20 July 2011 business
Supply and fit radiator to lounge
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Job was carried out and completed quickly and efficiently. Would recommend.
Customer in Basingstoke, 25 June 2011 business
Fixing an outside tap, leaking U-bend and installing dual flush system
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Really excellent job - turned up when he said he would and charged a fair rate for the work undertaken. Would certainly use again
Customer in Basingstoke, 14 June 2011 business
Replace radiator.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Ian was prompt, efficient, friendly and completed the job quickly. He left the work area clean and tidy.
Customer in Basingstoke, 11 June 2011 business
Fixed leaking valve in toilet cistern
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Ian is that rare thing - reliable. He does what he says he will.
Customer in Basingstoke, 24 March 2011 business
Install radiator and check shower fittings
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Very impressed, work was carried out quickly and efficiently, very professional.
Customer in Hook, 14 March 2011 business
Powerflush
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Central heating working brilliantly now. Ian was a very friendly guy and left everything exactly how he found it. Fully recommend Ian and will definitely use for all future plumbing needs.
Customer in Basingstoke, 12 March 2011 business
Plumbed in a digital shower
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

I am really pleased with the job Ian has done for me. He quoted a fair price and he was able to complete the job within a very short time scale. He was very polite and friendly and I would certainly recommend him to others.
Customer in Basingstoke, 24 February 2011 business
Full central heating flush, circulation pump replacement
Scores:
9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.810

Excellent job, kept informed throughout work, would definitely recommend, good honest tradesman.
Customer in Hook, 16 January 2011 business
Power flushing of central heating system
Scores:
9Tidiness: 9 out of 10 9Timekeeping: 9 out of 10 9Courtesy: 9 out of 10 9Workmanship: 9 out of 10
9
Combined score: 9 out of 10
910

Very polite and courteous. Kept me informed while work was in progress and gave advice on other plumbing problems at my property. I would have no hesitation in recommending him.
Customer in Basingstoke, 28 December 2010 business
Flood from new cylinder in airing cupboard.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Distressed single lady at Christmas time. Flowing water over floor, called Ian out straight away, cured flood. Excellent job. Put my mind at rest.
Customer in Basingstoke, 23 December 2010 business
Change WC filter - called in emergency!
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Ian gave me directions by phone to stop flood - sign posted me to a colleague who could not help and late pm arrived and completed the job. Excellent service!
Customer in Basingstoke, 17 December 2010 business
Drain clearance and flusher replaced.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

I cannot praise this man enough the work was not straight forward but he worked so hard and did a great job a really nice man.
Customer in Basingstoke, 6 December 2010 business
Fit new kitchen tap.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Ian was prompt and cheerful despite the very cold weather.
Customer in Basingstoke, 30 November 2010 business
Power Flush
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

I should have left feedback ages ago but never got round to it. We got Ian to do a Powerflush in November because we had cold spots on some radiators and wanted them to be nice and hot for the winter. He turned up when he said, did a good job and charged a good price. He even re-fitted a downpipe on the front guttering which had come away and didn't charge any extra. Would recommend him.
Customer in Basingstoke, 20 November 2010 business
Guttering Repair
Scores:
-Tidiness: Not Applicable 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

An extremely nice chap; came out the same day and arrived on time; good job done and would use again for other work.
Customer in Basingstoke, 15 November 2010 business
Drain clearance
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Very prompt service, came out within a couple of hours, would use again and recommend.
Customer in Andover, 26 October 2010 business
Replaced sink drainage
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Prompt quality workmanship. Kept informed all of the time and very pleased with the end result. Would highly recommend and use again
Customer in Alton, 15 October 2010 business
Installed our dishwasher.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Excellent, professional service. Was  very thorough with the work completed. Would highly recommend their services.
Customer in Basingstoke, 5 October 2010 business
New radiator fitted.
Scores:
9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 -Workmanship: Not Applicable
9.7
Combined score: 9.7 out of 10
9.710

Ian is reliable, very friendly and does a good job. I trust him and wouldn't hesitate to recommend him.
Customer in Basingstoke, 2 October 2010 business
Replaced thermostat on bedroom radiator and valve.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Fantastic level of service, over delivering is expectation.  Would definitely recommend.
Customer in Basingstoke, 11 September 2010 business
Tap washer, shower pump, new bit for toilet.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Very good, very courteous, very clean and tidy. All round nice guy.
Customer in Basingstoke, 15 August 2010 business
Changing a large radiator for two smaller ones.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Very efficient service at a good price. Very helpful and friendly manner.
Customer in Hook, 7 August 2010 business
Plumbing and drainage.
Scores:
9Tidiness: 9 out of 10 9Timekeeping: 9 out of 10 9Courtesy: 9 out of 10 9Workmanship: 9 out of 10
9
Combined score: 9 out of 10
910

Ian turned up when expected and did a great job clearing a well blocked drain.
Customer in Basingstoke, 17 July 2010 business
Fit shower
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Efficient, reliable and friendly service.
Customer in Basingstoke, 27 June 2010 business
Fit power shower
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Most reliable company ever used, showed all options going, searched for the best deal on equipment, would highly recommend.
Customer in Basingstoke, 25 June 2010 business
Hot water problems.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Very impressed so far. would recommend this company with out hesitation.
Customer in , 25 June 2010 business
Drain clearing
Scores:
9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.810

Ian did a good job efficiently and courteously, excellent for money too.
Customer in Tadley, 24 June 2010 business
Power flush to heating services.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Have a couple more jobs to send his way and would recommend him highly. I live alone (pensioner) and am very happy with his work. I would recommend this company.
Customer in Basingstoke, 5 June 2010 business
New down pipes and soak away.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

As a OAP, I needed someone I could trust, he was recommended and i' m very pleased with his work.
Customer in Basingstoke, 6 March 2010 business
New Radiators.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

I was very pleased with the work carried out and would recommend Ian's plumbing and drainage.
Customer in Basingstoke, 14 February 2010 business
Important Note:
Whilst every effort is made to ensure the accuracy of the information appearing on this page, the data has been compiled from information supplied by various individuals and businesses and Checkatrade cannot be held responsible for any omissions or inaccurate claims that may appear and recommend that consumers ask to see relevant qualifications and documentation from the contractor before accepting a quote.
Checkatrade cannot be held responsible or liable for the quality of workmanship or service of any of the listed trades and services.