Checkatrade

Ivory Gas Services Ltd

185 monitoring reports, 23 have been received in the past 6 months.

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Customer Monitoring Reports

Supply and fit new ball valve assembly to central heating ex pansion tank as had been requested by customer.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Ivory Gas Services are our preferred company for the supply of heating services, the service is highly responsive and professional.
Customer in Reigate, 7 April 2012 business
Supply and fit new kitchen tap, pipe work and alterations
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Have used this plumber for five years, he is always cheerful, tidy, polite and I have never had to recall him for mistakes.
Customer in Crawley, 28 March 2012 business
Examine boiler, diagnose fault, replace and fit gas valve, test and reassure.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Prompt, friendly, courteous, tidy, reassuring, full of knowledge and professional. Recommended.
Customer in Crawley, 10 March 2012 business
Change PCB aqn gas valve on boiler.
Scores:
10Tidiness: 10 out of 10 -Timekeeping: Not Applicable 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Always get excellent friendly service whether it is a big or a small job.
Customer in Crawley, 22 February 2012 business
Fitted new PCB to boiler and services boiler and fire
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Received prompt response to my enquiry. Turned up on time, did an excellent job without trying to rip me off, will use again.
Customer in Crawley, 17 February 2012 business
Service.
Scores:
9Tidiness: 9 out of 10 8Timekeeping: 8 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.3
Combined score: 9.3 out of 10
9.310

Excellent - helpful, pragmatic and no trouble to have in the house.
Customer in Horsham, 17 February 2012 business
Repair to leaking Combi boiler
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Phoned Ivory on the 16th at 10.30 p.M. And left a message. 8 a.M The following morning received a telephone call and work completed by 11.00 a.M! Unbelievable response. The work was first class, very reasonably priced and a professional and friendly service. No hesitation is recommending this company and will certainly be using again. At last a reliable contact for the future! Thank you Ivory.
Customer in Forest Row, 17 February 2012 business
Annual service and fix rad valve.
Scores:
9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 9Courtesy: 9 out of 10 9Workmanship: 9 out of 10
9.3
Combined score: 9.3 out of 10
9.310

Turned up on time, did what I wanted them to do and more.
Customer in Crawley, 10 February 2012 business
Replaced boiler.
Scores:
9Tidiness: 9 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.5
Combined score: 9.5 out of 10
9.510

Very good service, extremely high standard and very polite.
Customer in Crawley, 3 February 2012 business
Boiler service, new valve and fixed radiator valve
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Arrived promptly. Excellent service, friendly and explained procedure. Tidy and courteous. Only changed necessary parts, so no extra charges incurred. Very satisfied with the work. A respectable and trustworthy company. Highly recommended.
Customer in Crawley, 27 January 2012 business
Replace and install new radiators
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Excellent, reliable service, we are a children's home and the staff conduct was most appreciated.
Customer in Surrey, 23 January 2012 business
Supply and fit new divertor to Potterton combi boiler.
Scores:
9Tidiness: 9 out of 10 9Timekeeping: 9 out of 10 9Courtesy: 9 out of 10 10Workmanship: 10 out of 10
9.3
Combined score: 9.3 out of 10
9.310

Helpful, informative and despite busy season got the job done promptly.
Customer in East Grinstead, 1 January 2012 business
Annual gas carts, inspections, services etc.
Scores:
9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 9Workmanship: 9 out of 10
9.5
Combined score: 9.5 out of 10
9.510

Keith responds to all requests, messages left on answer phones. Performed work as agreed and within time offered. Cost is always as stated and not as high as most. On my list of contacts.
Customer in Godstone, 1 January 2012 business
Service boiler and clean out Magnaclean.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Arrived in the specified time. Friendly and professional. Excellent service. I would recommend them to anyone.
Customer in Crawley, 2 December 2011 business
Plumbing and central heating.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Friendly and reliable and to a very high standard. I would recommend this company.
Customer in Reigate, 1 December 2011 business
Boiler service.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Arrived at time agreed, work carried out to a good standard, clean and tidy.
Customer in Crawley, 28 November 2011 business
Installation of Combi Boiler and necessary upgrades to plumbing
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Excellent. Friendly, happy to explain how things were installed and why, checked everything thoroughly and best of all I was only without heat or water for a very few hours. Very happy with this firm and would recommend to anyone.
Customer in East Grinstead, 24 November 2011 business
Annual service plus replacement outdoor flue.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Excellent friendly service - I found them on the internet and was impressed by previous feedback from customers - an excellent recommendation.
Customer in Crawley, 18 November 2011 business
New boiler fitted and system flush.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Very good and friendly and always available for help. I would recommend this company.
Customer in Tadworth, 7 November 2011 business
Boiler service.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

I've used them for years and recommend them to anyone - need I say more?
Customer in Reigate, 5 November 2011 business
Service 2 gas boilers
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Arrived early and completed the work professionally and quickly.
Customer in Crawley, 31 October 2011 business
Replace boiler
Scores:
10Tidiness: 10 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.810

Could not have been happier about the standard of work and service.
Customer in Crawley, 27 October 2011 business
Replacement boiler
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 9Workmanship: 9 out of 10
9.8
Combined score: 9.8 out of 10
9.810

Competent and efficient in every respect.
Customer in East Grinstead, 18 October 2011 business
Commissioned new boiler.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

They have always services our boiler and when it went wrong they came very quickly and identified a major problem. They then returned to commission new boiler.
Customer in Redhill, 17 October 2011 business
Installed new heating and hot water system
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Ivory Gas were reliable and tidy and finished the work a day ahead of schedule. They have checked that we are happy with their work since the system was installed. We are very pleased with the new system.
Customer in Reigate, 14 October 2011 business
Boiler inspection.
Scores:
9Tidiness: 9 out of 10 9Timekeeping: 9 out of 10 9Courtesy: 9 out of 10 10Workmanship: 10 out of 10
9.3
Combined score: 9.3 out of 10
9.310

Very good. I would recommend this company.
Customer in Reigate, 12 October 2011 business
Boiler service, system flush, replace several radiators
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

At last we have found a friendly reliable, courteous and skilled gas service engineer, great service. Will use again.
Customer in East Grinstead, 9 October 2011 business
Compelte boiler replacement.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Excellent couldnt ask for a better company. I would recommend this company.
Customer in Crawley, 27 September 2011 business
Gas boiler serviced, replacement parts and new control switch
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Keith and his team are friendly, helpful and do the job quickly. They are very good natured, despite my dogs wanting to eat them! I would not hesitate in recommending Ivory Gas Services and will be keeping them in my phone book for future work.
Customer in Crawley, 23 September 2011 business
Repaired leak from washing machine
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 9Workmanship: 9 out of 10
9.8
Combined score: 9.8 out of 10
9.810

Efficient, reliable and good service. I was pleased Keith was able to accept small job so quickly. Would recommend them and would use again.
Customer in Crawley, 29 July 2011 business
Repair to central heating boiler
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Proved to be a tricky little fault that took a few goes to get right. Great service and highly recommended . Fair price for work.
Customer in Crawley, 1 July 2011 business
Replacement of central heating system
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Keith and his team were friendly, helpful, tidy and efficient - they always arrived when scheduled and did a great job. I'd highly recommend him and would employ him again.
Customer in Haywards Heath, 30 June 2011 business
Boiler installation
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Very competent, friendly, tidy, straight forward and reasonably priced.
Customer in Crawley, 11 May 2011 business
New central heating boiler and associated pipe work
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Punctual, precise, reliable and a high degree in workmanship and knowledge, brilliant.
Customer in Redhill, 18 April 2011 business
New pump fitted to boiler.
Scores:
9Tidiness: 9 out of 10 8Timekeeping: 8 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.3
Combined score: 9.3 out of 10
9.310

Work carried out efficiently as before. Initially forgot to pop in but apologised and rearranged - no problem as not urgent.
Customer in Reigate, 1 April 2011 business
Exchange of pump on central heating system.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

We have used them on several occasions and have been very happy with service.
Customer in Crawley, 26 March 2011 business
Fix leaky radiator.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Called out to fix leak - arrived promptly when said.
Customer in Crawley, 17 February 2011 business
Fitting of new gas boiler.
Scores:
10Tidiness: 10 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.810

Prompt, efficient, got up and running in the shortest time possible.
Customer in Horley, 10 February 2011 business
Boiler wouldn't work - loose wire found and fixed.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Fantastic - came same day at time said - all fixed - told me the price and that was the price.
Customer in Crawley, 7 February 2011 business
Found and repaired faulty valve under bathroom floor
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Efficient, reliable and good service. Would recommend them to anyone
Customer in Crawley, 4 February 2011 business
Service of boiler
Scores:
10Tidiness: 10 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.810

They arrived when they said they would and worked hard and tidily. They were polite and friendly. Keith took the time and trouble to show me a damaged part he had found and explained what it did.
Customer in Crawley, 26 January 2011 business
Boiler service
Scores:
9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 9Workmanship: 9 out of 10
9.5
Combined score: 9.5 out of 10
9.510

Arrived on time, friendly, helpful, would recommend them.
Customer in Crawley, 21 January 2011 business
New boiler/ radiators.
Scores:
8Tidiness: 8 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.5
Combined score: 9.5 out of 10
9.510

Quick, good workmanship and polite and helpful.
Customer in Littlehampton, 20 January 2011 business
Installation of new boiler.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Very friendly, honest service, I would recommend this company.
Customer in London, 1 January 2011 business
Correction of wireless room thermostat.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

I have recommended this firm to friends, I find them tidy, courteous and reliable.
Customer in Reigate, 29 December 2010 business
Installation of a new gas boiler.
Scores:
9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.810

The service was extremely quick and efficient, they also returned immediately when the snow was at its worst, to sort out a subsequent leak (due to old pipe work)
Customer in Reigate, 30 November 2010 business
Broken boiler
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Came to fix broken boiler just at the start of really cold weather. Really went out of his way to get a part and come back same day to fix it.
Customer in Reigate, 25 November 2010 business
New central heating fitted
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

The guys from Ivory Gas are excellent, arrived on time, did the job in the agreed time scale and on budget,very clean and tidy, nothing to much trouble and they really know their stuff.
Customer in Reigate, 22 November 2010 business
Supply and fit new diaphragm kit to boiler.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Very reliable, good service, answered questions satisfactorily. Would recommend to anyone who needed work done.
Customer in East Grinstead, 15 November 2010 business
PCB replaced and boiler serviced.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Very prompt service and was able to fit work in at short notice. Professional and clean work.
Customer in Crawley, 12 November 2010 business
Service 2nd gas boiler.
Scores:
9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.810

Arrived on time, worked very professionally and printed emulsion results upon completion.
Customer in Crawley, 8 November 2010 business
Boiler annual service.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Arrived at time sorted. Carried out the work professionally and left all clean and tidy.
Customer in Crawley, 5 November 2010 business
Installation of new radiators and GSI and issue of certificate.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Keith and his two co-workers provided a prompt, quality and reliable service with minimum interruption. They were discreet, very tidy and professional.
Customer in Reigate, 1 November 2010 business
Boiler maintenance.
Scores:
9Tidiness: 9 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.5
Combined score: 9.5 out of 10
9.510

First class, prompt service, friendly manner.
Customer in Betchworth, 30 October 2010 business
Boiler service.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

My family and I have used the company for a number of years and have been consistently happy with their work.
Customer in Haywards Heath, 27 September 2010 business
To supply and fit a new gas boiler.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Very happy with the new boiler and the work done, everything fine. Will ask Ivory Gas to service the boiler every year.
Customer in Crawley, 25 September 2010 business
Replacement heater, and boiler service.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Carried out the work to a very high standard. I would recommend them to anyone.
Customer in Crawley, 24 September 2010 business
Power flush and magno clean fitting.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Work completed on time and for competitive price. No mess left at all. Recommended!
Customer in Crawley, 6 September 2010 business
Gas services.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

The service was very well done, checked all radiators and left place very tidy and working perfectly.
Customer in Crawley, 12 August 2010 business
Minor plumbing work.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

As a landlord, using Ivory Gas has over several years, kept my tenants happy - I am also happy to use them in my own home.
Customer in Crawley, 11 August 2010 business
New boiler.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Always arrived when they said they would. All workman polite and tidy.
Customer in Surrey, 11 August 2010 business
Replacement Boiler Installation
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

I had a new combination boiler installed.  Work was carried out with exceptional care and was a very neat job. Had boiler serviced by British Gas recently and they commented on what a neat job had been done.  Could not recommend these guys more. Pleasant, reliable and bang on quote.
Customer in Crawley, 2 August 2010 business
Water boiler repairs.
Scores:
10Tidiness: 10 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.810

Efficient, friendly and professional service by a company I would happily recommend and revisit - without question.
Customer in Crawley, 30 July 2010 business
Complete upgrade: new boiler, pressurised water tank, piping, radiators, etc.
Scores:
9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.810

Good workmanship, creative approach and pleasant team. Also very good with (large) dogs. Removed 1960s boiler and relocated to the loft, removed gravity based hot water tank and installed pressurised Santon "Megaflow" tank over load bearing wall in the loft as well. All piping redone for new radiators and radiators added in rooms previously without. Definitely recommended.
Customer in Horley, 26 July 2010 business
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Important Note:
Whilst every effort is made to ensure the accuracy of the information appearing on this page, the data has been compiled from information supplied by various individuals and businesses and Checkatrade cannot be held responsible for any omissions or inaccurate claims that may appear and recommend that consumers ask to see relevant qualifications and documentation from the contractor before accepting a quote.
Checkatrade cannot be held responsible or liable for the quality of workmanship or service of any of the listed trades and services.