“The ceiling was painted really well. The wallpaper was put up very quickly and to an average standard. There were obvious areas in the corners where wallpaper over and under lapped and the joins can be seen on most sections. There are areas where the wallpaper has not been stuck down, so we had to add extra paste. The walls were not smoothed down and chunks of plaster are still visible through the wallpaper.”
– Customer in Eastleigh, 17 August 2014
Response from K J Harvey Painting and Decorating:
I was disappointed to receive this feedback as I aim for 100% customer satisfaction at all times. After finishing the job, the customer was satisfied and paid in full. I was only made aware of these negative comments when Checkatrade contacted me. If the customer was dissatisfied with the work and had contacted me I would have happily returned to rectify any issues. I have tried calling the customer to try to resolve, but they have not answered. I am proud of my reputation and feel my experience speaks for itself. Please look at my other reviews for a true representation of my feedback.