Checkatrade

KB Plumbing Services Ltd

544 monitoring reports, 113 have been received in the past 6 months.

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Customer Monitoring Reports

Repairs to WC
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Efficient from my initial call to completion of the work. Have seen their van in area regularly can fully understand why people use them again and again, will be top of my list from now on.
Customer in Southampton, 22 May 2012 business
Replace PRV on unvented cylinder.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Very helpful, polite and very fair with their working out of the bill.
Customer in Christchurch, 17 May 2012 business
Fit enw power shower
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Excellent service, charming gentleman, wouldn't fault anything.
Customer in Bournemouth, 16 May 2012 business
Full central heating system change
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Excellent work by this company. Honest and reliable and worked to my budget as best as they could! Highly recommend. Other companies closer to me were far more expensive and kb plumbing travelled everyday to complete quickly even worked late to do so!
Customer in , 12 May 2012 business
Unblock stack pipe.
Scores:
8Tidiness: 8 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 9Workmanship: 9 out of 10
9.3
Combined score: 9.3 out of 10
9.310

A prompt, courteous and professional service. It was a tricky job, but they kept at it until job was done.
Customer in Bournemouth, 9 May 2012 business
Emergency leak on hot water tank
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

I was looking for a plumber that I could trust and by looking at their feedback I felt this was the one to choose. They travelled further a field at no additional premium, gave me a fixed price and did the job efficiently. I highly will recommend them to anyone.
Customer in Winchester, 2 May 2012 business
Attend to re-route CH pipe work
Scores:
10Tidiness: 10 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.810

They did a very satisfactory job, I will certainly recommend them.
Customer in Bournemouth, 2 May 2012 business
Leak on main stopcock in house.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

The plumber was on time. He was clean and tidy and the price was very good as came from Poole.
Customer in Weymouth, 27 April 2012 business
Attend to leak on basin, leak on waste pipe.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Excellent service. Arrived early, explained in detail what had to be done and checked all OK. Prior to work being done.
Customer in Bournemouth, 24 April 2012 business
Rectify pump and tap issues
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Reliable, punctual and polite. Fixed my shower pump issues.
Customer in Bournemouth, 23 April 2012 business
Fit tap in kitchen and fix toilet problems
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Very pleased, arrived on time, explained my issues and they went straight to it, friendly and helpful, will definitely recommend.
Customer in Bournemouth, 19 April 2012 business
Attend to fit new shower rail and waste disposal unit
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 9Workmanship: 9 out of 10
9.8
Combined score: 9.8 out of 10
9.810

As usual everything was very good but perhaps I should have been asked about repositioning of rail leaving old fixing points exposed.
Customer in Bournemouth, 17 April 2012 business
Attend to no central heating.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Brilliant serviced did not waste time, diagnosed the problem quickly and put it right, it is still working well. I would recommend this company.
Customer in Christchurch, 11 April 2012 business
Replace bodies on kitchen taps.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Over all brilliant in every way. I would recommend this company.
Customer in Bournemouth, 11 April 2012 business
Repair lime scale - blocked shower valve.
Scores:
8Tidiness: 8 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.5
Combined score: 9.5 out of 10
9.510

KB tried to replace the valve. On the part obtained not fitting they carried out the best repair possible, at a reasonable cost.
Customer in Poole, 11 April 2012 business
Polite and efficient.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Identified the problem and put it right to prompt satisfaction.
Customer in Bournemouth, 11 April 2012 business
Attend to install new WC siphon.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Chris arrived 20 minutes early the job was well done, efficiently, I would recommend him.
Customer in Bournemouth, 10 April 2012 business
Attend to leak on hot supply to basin.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

I was entirely satisfied with the service given as indicated on the form.
Customer in Bournemouth, 9 April 2012 business
Fitting of electric shower to existing supply and amending plumbing
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Prompt, polite and tidy, very knowledgeable, friendly and offered balanced advice when requested by us.
Customer in Christchurch, 9 April 2012 business
Attended to leak on washing machine
Scores:
9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.810

Happy with the work done - but a dish full of water was left in a cupboard which is why I deducted a point. But this was only a small matter and I am quite satisfied.
Customer in Poole, 6 April 2012 business
Attend to cold tap not working - repairs carried out.
Scores:
-Tidiness: Not Applicable 7Timekeeping: 7 out of 10 8Courtesy: 8 out of 10 9Workmanship: 9 out of 10
8
Combined score: 8 out of 10
810

Time keeping was good but did not come on day they should have. Other than that well satisfied. Shall use again.
Customer in Bournemouth, 5 April 2012 business
Attend to fix rocking WC pan.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Very helpful is trying to get a spare part for my tap - good communication.
Customer in Bournemouth, 3 April 2012 business
Attend to clear blocked toilet with use of rods.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Assessed problem very swiftly and dealt with it. I would be quite happy to request their help again should this be necessary.
Customer in Poole, 2 April 2012 business
Attend to two blocked sinks cleared with air.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

We are very pleased with the work and efficiency of this nice gentleman. I would recommend this company.
Customer in Christchurch, 26 March 2012 business
Attend to remove basin install new work top - reinstall basin.
Scores:
9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.810

I was very impressed with this company. Kept to promised dates and times. Smartly dressed, estimate within 24 hours. Work executed quickly and efficiently - very polite.
Customer in Poole, 20 March 2012 business
Attend to install shower.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Very reliable and on time excellent quality fitting a new shower and loo, even helped us to find the right one for us as to fit small area. I would recommend this company.
Customer in Christchurch, 14 March 2012 business
Attend to blocked drain.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Very polite and done a very good job. I would certainly have him for any further jobs that need doing.
Customer in Bournemouth, 14 March 2012 business
Attend to install new kitchen sink, tap and waste.
Scores:
8Tidiness: 8 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.5
Combined score: 9.5 out of 10
9.510

They arrived on time - a big plus, they were courteous and efficient.
Customer in Bournemouth, 12 March 2012 business
Attend to supply and install. New aqua lisa shower.
Scores:
10Tidiness: 10 out of 10 8Timekeeping: 8 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.5
Combined score: 9.5 out of 10
9.510

A little disappointing at first by their high standards - no action after fault reported and initial visit, failed to collect correct measurements. After that everything went smoothly and the result was excellent.
Customer in Bournemouth, 9 March 2012 business
Internal drainage clearance.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Prompt courteous got straight to the problem fixed it and left tidy, I would recommend this company.
Customer in Poole, 7 March 2012 business
Clearing blocked drains, installed new soak away.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

This block has 20 service providers - KB are the very best. Prompt, efficient, friendly - excellent value.
Customer in Poole, 28 February 2012 business
Attend to install new kitchen tap and waste outlet.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Showed choice of items in brochure and basic costs. Carried out work quickly and efficiently.
Customer in Bournemouth, 25 February 2012 business
Blocked and overflowing sewerage drain
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Attended within 20 mins of calling the office. Price quoted adhered to. Punctual, polite, clean. Would use again and recommend to anyone.
Customer in Bournemouth, 16 February 2012 business
Plumbing works
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Very good service as always, quick and efficient.
Customer in Bournemouth, 14 February 2012 business
Use freeze kit to replace washer on central heating drain cock.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Prompt response, clean identification of problem and efficient work to repair.
Customer in Bournemouth, 14 February 2012 business
Attend to leak in loft and cold water supply pipe
Scores:
8Tidiness: 8 out of 10 8Timekeeping: 8 out of 10 9Courtesy: 9 out of 10 8Workmanship: 8 out of 10
8.3
Combined score: 8.3 out of 10
8.310

The young man was polite and did the job. He was very helpful
Customer in Bournemouth, 10 February 2012 business
Check and clear slow running drain
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Very helpful team who carried out the work promptly and efficiently. Only a small job, but they treated it as important as any big job. Very friendly and helpful lady in their office. Definitely recommend.
Customer in Poole, 7 February 2012 business
Attend to leak from kitchen sink, blocked waste pipe leaking
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Excellent, fast, friendly and very knowledgeable service. Arrived within 1 hour of call-out on a Sunday!
Customer in Christchurch, 29 January 2012 business
Fixed leak on waste pipe.
Scores:
9Tidiness: 9 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.5
Combined score: 9.5 out of 10
9.510

Promptly came to my rescue and solved problem.
Customer in Bournemouth, 27 January 2012 business
Attend to install new start turner pump.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Very good service from estimate to completion. Highly recommended.
Customer in Bournemouth, 25 January 2012 business
Attended to sort scale build up in shower head
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Lady spoken to on phone had good knowledge and friendly manner. Arrived on time, got on with the job, reported on each stage of job.
Customer in Bournemouth, 21 January 2012 business
Remove old leaking cold water tank, install new
Scores:
8Tidiness: 8 out of 10 8Timekeeping: 8 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9
Combined score: 9 out of 10
910

Very well done, good mannered and worked well. Everything just wonderful.
Customer in Poole, 19 January 2012 business
Drainage excavation.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Great service, honest reduced price vs estimate when original work not possible, resolved long standing problem with previous work not patronising. I would recommend this company.
Customer in Bournemouth, 19 January 2012 business
Fit kitchen tap.
Scores:
8Tidiness: 8 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.5
Combined score: 9.5 out of 10
9.510

Very pleased with work carried out and would definitely use them again.
Customer in Bournemouth, 18 January 2012 business
Replace part on shower
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Excellent in everyway, prompt service, repaired my shower when others said it was irreparable.
Customer in Ferndown, 17 January 2012 business
Leak stopped on radiator
Scores:
-Tidiness: Not Applicable 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Always prompt and reliable office, very helpful and polite. Would recommend!
Customer in Bournemouth, 15 January 2012 business
Attend to install new washer into WC ball valve.
Scores:
-Tidiness: Not Applicable 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Efficient and polite, office rang previous day to confirm appointment and plumber came on time. Very satisfied, will use again.
Customer in Poole, 11 January 2012 business
Attend to unblocked WC.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Excellent very quick and efficient, KB helped me before when I was the victim of fraud by another trade.
Customer in Bournemouth, 6 January 2012 business
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Whilst every effort is made to ensure the accuracy of the information appearing on this page, the data has been compiled from information supplied by various individuals and businesses and Checkatrade cannot be held responsible for any omissions or inaccurate claims that may appear and recommend that consumers ask to see relevant qualifications and documentation from the contractor before accepting a quote.
Checkatrade cannot be held responsible or liable for the quality of workmanship or service of any of the listed trades and services.