Checkatrade

Kingfisher Decking

28 monitoring reports, 11 have been received in the past 6 months.

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Customer Monitoring Reports

Raised decking, full width of house plus a raised walkway to an external workshop, all with balustrades
Scores:
6Tidiness: 6 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9
Combined score: 9 out of 10
910

Started on agreed date/time, attended site at allotted time each day, finished and cleared site on completion. They were flexible enough to amend plans as they worked to incorporate changes, and to overcome any obstacles they met. Nice work, done in a timely and friendly manner. They will be returning to stain the wood once it's dried.
Customer in Watford, 11 May 2012 business
New deck at back of house
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Great job, great team. Rob delivered exactly what we discussed, on time and on quote. We are very pleased with our new deck and are now looking forward to some warmer days to sit out on it! Would happily recommend.
Customer in Esher, 26 April 2012 business
New Fence and new Decking in Garden,
Scores:
9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.810

It was a pleasure working with Rob and I would definitely hire him again or recommend him anytime.
Customer in West Drayton, 18 April 2012 business
Old decking removed and new deck laid
Scores:
9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.810

We are very happy with the completed job and standard of workmanship.We were given excellent advice beforehand by Mr Jones about the different options of wood and improvements to the lighting. They were punctual ,courteous and hard working. I would have no hesitation in recommending this company to others.
Customer in Kingston upon Thames, 16 April 2012 business
Garden Decking
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Highly recommend, very professional from the 3 drawings through the excellent work to a clean site at the end. Kept informed during the project re progress.
Customer in Windsor, 28 March 2012 business
Slabbed patio decked
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Rob Jones and his team did a great job. There were very courteus and hardworking. I am delighted with the end result. From start to finish they were professional and did a very good job. I would definately recommend them. It's great to find a tradesman who does what it says on the tin.
Customer in Northolt, 28 March 2012 business
A raised level play area for my children to fit a playhouse
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

I had a rough sketch of what I wanted. We talked through exactly what it would look like. I wanted a raised area of decking with a fence around it. I had ordered a big playhouse that I wanted central on the decking with room for the children to run around the house. I explained I wanted to make it a feature of the garden but I didn't want to feel it was taking over the whole garden! I'm very fussy! Rob came up with the idea of doing a little picket fence with rounded edges for safety so it would be in keeping with the playhouse. They completed the work so quickly, left no mess in my garden. They were polite and hardworking. The end result? I couldn't be happier! My play area is everything I dreamed of and more! Rob is a genius! He visualised exactly what I wanted from my sketch and produced it to the highest possible quality! I could not praise Kingfisher Decking enough. I would recommend them to everyone! I am a very satisfied customer and my kids love their new play area. I can't thank them enough for turning my dream garden in to a reality!
Customer in Maidenhead, 21 March 2012 business
Small area of decking around a hot tub
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Very pleased with the work done. Job quoted was to replace existing decking and was completed to a very high standard. Very pleased with all aspects of the work done. The team was polite and courteous and job completed within expected time-frame.
Customer in Virginia Water, 21 March 2012 business
Large area of decking supplied and installed
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

The guys turned up and were on time, polite and installed the decking over two days, to a really high standard. When we have had a few questions since installation they have been been back and helped out quickly and efficiently. Would highly recommend this company and their product.
Customer in Egham, 5 March 2012 business
Decking
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

We have had quite a lot of work done on the house and when people - building control, the builders, friends and family - walk into the back room they all comment not on the room, but on the deck outside! We are very pleased with it. The finish is superb and you can tell it's been done by real professionals. It was a pleasure to work with Kingfisher Decking from start to finish. A real quality service from getting a quote for the various designs to the finished product. I cannot recommend them enough, I really do not have anything negative to say. Thank you Rob!
Customer in London, 16 December 2011 business
Tiered Ipe decking curved to match conservatory
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Very personal service (family business). Good honest advice on the design, layout and materials. No hidden costs. Prompt, efficient installation service. Very reasonable prices after extensive comparison with other local decking companies. Great job, thanks Robert.
Customer in Shepperton, 13 December 2011 business
Ipe Decking fitted to finish garden refurb project
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Kingfisher were very businesslike. They came when they said for the quote. The quote given was the lowest, but we were more than satisfied with the team fitting the deck and the finished article. They also completed in the given time-scale.
Customer in London, 25 October 2011 business
Ipe decking (Tiered)
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

I contacted Robert from Kingfisher who visited our premises to discuss requirements and to assess the various design options. Robert submitted the designs (3 of them but you can ask for more) and the quote very quickly. We selected a tiered design (recessed area and steps) Robert is craftsman and certainly knows his trade. Kingfisher installed the IPE decking as outlined in the design. The quality of the product and the workmanship was excellent. The team were polite, punctual and tidy. I have already recommended Kingfisher to work colleagues, friends and family.
Customer in Slough, 20 October 2011 business
Large deck and cladding in Ipe - high specification with invisible fixings
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Modern deck and cladding of wall areas in ipe. We requested invisible fixings throughout and the guys did an extremely effective high quality job. Great attention to detail. Highly recommend.
Customer in London, 15 October 2011 business
Large amount of hardwood decking
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Excellent job, excellent service, tidy and very clean. Listened to comments, no job too small.
Customer in Maidenhead, 9 October 2011 business
Removed an old decking area and replaced with high quality decking
Scores:
7Tidiness: 7 out of 10 9Timekeeping: 9 out of 10 8Courtesy: 8 out of 10 7Workmanship: 7 out of 10
7.8
Combined score: 7.8 out of 10
7.810

In my opinion always turned up early and got on with the job, didn't allow me any time at the end of the job to inspect the final product and afterwards found some flaws in the work.
Customer in Lee-On-The-Solent, 9 September 2011
Response from Kingfisher Decking:
My response to the customers comments are as follows. We were on time for our initial appointment and arrived on site before 8am every day, considering the project was over 80 miles from our base, I think In my opinion that deserves a higher score.Tidiness, the customer found three or four wood screws in the grass when we left, this meant the score was downgraded from ten to seven. Courtesy, I don’t think it would be possible for the team to have been more polite and friendly than they were. Workmanship, When I approached the customer regarding the quality of the work his response was that out of more than 4000 screw holes that were piloted and countersunk, we had missed installing around 4 screws, hence the downgrade from 10 to 7. Finally in reply to not being given any time to inspect the work on completion, the customer was told that we were more than happy for him to put a cheque in the post at his convenience, but he wanted to pay there and then, how does this constitute not being given time to inspect. We strive for excellence at all times, read all of our other reviews, but appreciate that you cannot please all of the people all of the time.
business
Construction of patio decking
Scores:
10Tidiness: 10 out of 10 9Timekeeping: 9 out of 10 9Courtesy: 9 out of 10 9Workmanship: 9 out of 10
9.3
Combined score: 9.3 out of 10
9.310

Very efficient quotation service, made every effort to give us what we wanted, always arrived on time, very neat and tidy.
Customer in Reading, 11 August 2011 business
Decking supplied and fitted at front end and back end of garden. Back and Side fencing supplied and fitted.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

A neighbour used Kingfisher for their decking and we were so impressed we contacted Kingfisher who visited and submitted a quote very quickly. Kingfisher installed decking, balustrades and lighting at the house end of the garden, decking at back of the garden and also side and back fencing. The quality of product and workmanship was excellent. The team were polite, punctual and tidy.
Customer in Ruislip, 9 August 2011 business
Decked food and drinks area for busy country pub
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Excellent workmanship courteous staff good quality job. The team worked during opening hours and the feedback from customers about the new deck has been first class. I would wholly recommend kingfisher decking.
Customer in Windsor, 30 June 2011 business
Decking
Scores:
9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 9Workmanship: 9 out of 10
9.5
Combined score: 9.5 out of 10
9.510

What you see is what you get, Robert was exceptionally polite, delivered exactly what they said they would, really friendly and offered a spot on service. I wish more trades people were like this.
Customer in Brentford, 30 June 2011 business
Decking Design, Construction and Protection/Staining + Fencing and Bridge
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

We highly recommend the Kingfisher Decking team. Based on the quality of the portfolio on their website we asked Kingfisher Decking to create a few designs for our project. They produced several to different budgets and we eventually selected a beautiful design combining decking, balustrades, glass panels, steps and lighting. The team responsible for the build were really hard working, very efficient, polite and tidy. We were so pleased with their work that we have since employed them on other projects including fencing and a small bridge in timber matching the decking, again all built beautifully. We continue to recommended them to family and friends.
Customer in Staines, 13 June 2011 business
Large decking area.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Fantastic decking! We are very pleased with the result. Very friendly and professional.
Customer in Hook, 30 May 2011 business
Large Decking area.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Fantastic decking! We are very pleased with the result. Very friendly and professional.
Customer in Hook, 30 May 2011 business
Large decking project
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

We were really pleased with the quality of the work. Whatever the weather the work continued. Definitely recommend.
Customer in Chertsey, 8 November 2010 business
2 decking areas, each with horizontal tension wire and one with access cupboards under and the other with a corner pergola. Also a rose arch, fencing to side of plot and purpose built very substantial 'hit and miss' gates to the rear of the property
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Work was done in 2008 and is very robust and, apart from a little weathering, looks absolutely perfect. Both Rob, his son Rick and all the staff have lots of ideas and are happy to work with the space that you have to transform your garden into a more useable space. Would strongly recommend to anyone thinking of some kind of wooden decking, fencing, pergola or other wooden construction to completely revitalise their outside space and make it much more usable.
Customer in Rickmansworth, 7 November 2010 business
Important Note:
Whilst every effort is made to ensure the accuracy of the information appearing on this page, the data has been compiled from information supplied by various individuals and businesses and Checkatrade cannot be held responsible for any omissions or inaccurate claims that may appear and recommend that consumers ask to see relevant qualifications and documentation from the contractor before accepting a quote.
Checkatrade cannot be held responsible or liable for the quality of workmanship or service of any of the listed trades and services.