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Leonard & Carlile Plumbing & Heating Limited

Checkatrade membership number: 89252
Member of Checkatrade for over 5 years
Leonard & Carlile Plumbing & Heating Limited Feedback Scores
122 customer feedback reports
with an average score of 9.6 out of 10.
Works in
Dorking, Ashtead, Wallington, Leatherhead, Epsom, London, Surrey
Contact
name: Michael Carlile & Andy Leonard
address:
Sutton, Surrey, SM1 3SN
telephone: 020 8644 2044   Enlarged for easy dialing:
020 8644 2044
mobile: 07956 435261
email:
Download Report Where They Work Give Your Feedback
Skills
Domestic work Free estimates Commercial work 24 hour emergency callout
Main work undertaken
Boiler Installation/Repair, Central Heating - Gas - Installation/Servicing, Central Heating Engineer, General Plumbing, Landlords Certificates/Safety Checks
Also skilled in
Bathroom Fitter, Drain/Sewer Clearance
Accreditations
Company Information
Interviewed on: 11 July 2006 Public Liability Insurance: Awaiting Renewal
Limited Company: Registration no. 4729463 Insured by: Fortis
VAT Registered: No. 821 1273 70 Coverage amount (£): 1,000,000
References 3 received by Checkatrade

These references were checked by Checkatrade when Leonard & Carlile Plumbing & Heating Limited joined in August 2006.

Kitchen sink and plumbing. Fit new boiler, bathroom toilet, cabinets, and taps.
Very good service, arrived when he said he would, kept me informed and gave good advice when choosing bathroom. Highly recommend, excellent tradesman.
Customer in Morden, 19 July 2006
Central heating
Turned up when said- efficient, good work, cleaned up afterwards. Pleasant people to have in your house. Will use them again.
Customer in Sutton, 19 July 2006
Heating
Mr Leonard has worked for me on several occasions, and has always been efficient and the work reasonably priced. I would recommend to others and use again.
Customer in Sutton, 19 July 2006
Customer Monitoring Reports Showing 10 out of 122
Total recommendations: 122, average score 9.6 9.6 Last six months: 0 reports
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Replaced faulty valve on heating system.

Fast and efficient service.
Customer in Dorking, 11 August 2011
Leonard & Carlile Plumbing & Heating Limited www.checkatrade.com/LeonardAndCarlile/
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Plumbing works.

We find that any problems that came up with our heating that they were promptly rectified.
Customer in Sutton, 18 May 2011
Leonard & Carlile Plumbing & Heating Limited www.checkatrade.com/LeonardAndCarlile/
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Removed old boiler and cylinder Installed combi boiler

First class work, speedy, tidy and good price
Customer in Dorking, 7 April 2011
Leonard & Carlile Plumbing & Heating Limited www.checkatrade.com/LeonardAndCarlile/
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Service boiler and mega flow 1 year old.

A joy to deal with.
Customer in Cheam, 7 February 2011
Leonard & Carlile Plumbing & Heating Limited www.checkatrade.com/LeonardAndCarlile/
Scores:
10Tidiness: 10 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.810
Refit Gas Fire

Work done well and to our expectations. Would recommend.
Customer in Wallington, 15 November 2010
Leonard & Carlile Plumbing & Heating Limited www.checkatrade.com/LeonardAndCarlile/
Scores:
-Tidiness: Not Applicable 6Timekeeping: 6 out of 10 9Courtesy: 9 out of 10 8Workmanship: 8 out of 10
7.7
Combined score: 7.7 out of 10
7.710
Fault find and valve replacement on central heating system.

No estimate given. Hourly labour rate not given. Original invoice was not itemised - just a lump sum plus VAT. On request we received another invoice but was just split into labour and materials therefore the 2 replacement valves were not priced and the labour charge was a lump sum and not broken down into actual hours on the job. Not happy - probably won't use them again now. This was 2nd time of using this firm and previous work done was again not itemised.
Customer in Dorking, 29 October 2010
Response from Leonard & Carlile Plumbing & Heating Limited:
We are of course sorry that this customer does not feel completely happy with our service. We assume that they were happy with the actual workmanship and presumably thought our charges were fair the first time they used us, as they called us to carry out a second job. We are sorry if our invoice detail has not lived up to their expectation , we tell people verbally of the hourly rate and simply breakdown the labour and materials, in this case 2 of the same valve were supplied and fitted thus we put one charge for materials and a total labour charge.
Leonard & Carlile Plumbing & Heating Limited www.checkatrade.com/LeonardAndCarlile/
Scores:
6Tidiness: 6 out of 10 9Timekeeping: 9 out of 10 9Courtesy: 9 out of 10 9Workmanship: 9 out of 10
8.3
Combined score: 8.3 out of 10
8.310
Plumbing and heating.

I would recommend this company.
Customer in Surrey, 23 July 2010
Leonard & Carlile Plumbing & Heating Limited www.checkatrade.com/LeonardAndCarlile/
Scores:
10Tidiness: 10 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.810
Fitting new cetral heating boiler and controls.

Conscientious, courteous and the tidiest worker I have ever seen. I would recommend this company.
Customer in Leatherhead, 1 July 2010
Leonard & Carlile Plumbing & Heating Limited www.checkatrade.com/LeonardAndCarlile/
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Supplied and fitted new siphon to w/c.

I could not fault this company.  Appointment made promptly and kept.  Work carried out to my satisfaction by very pleasant plumber (expensive in my opinion, but may be normal rates).
Customer in , 18 May 2010
Leonard & Carlile Plumbing & Heating Limited www.checkatrade.com/LeonardAndCarlile/
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Removed old boiler and cylinder, installed new combination boiler

I would fully recommend this company, very friendly and good workmanship.
Customer in Wallington, 10 May 2010
Leonard & Carlile Plumbing & Heating Limited www.checkatrade.com/LeonardAndCarlile/
These are only the latest 10 customer monitoring reports. Click to see all 122 reports!
Important Note:
Whilst every effort is made to ensure the accuracy of the information appearing on this page, the data has been compiled from information supplied by various individuals and businesses and Checkatrade cannot be held responsible for any omissions or inaccurate claims that may appear and recommend that consumers ask to see relevant qualifications and documentation from the contractor before accepting a quote.
Checkatrade cannot be held responsible or liable for the quality of workmanship or service of any of the listed trades and services.