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Leonard & Carlile Plumbing & Heating Limited
123
monitoring reports,
0
have been received in the past 6 months.
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Customer Monitoring Reports
Badly installed shower unit entailing call out of Triton engineer to put it right.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
0
Workmanship: 0 out of 10
7.5
Combined score: 7.5 out of 10
7.5
10
The company has now sent us a cheque to cover the cost of the Triton callout charge. We are satisfied with result.
Customer in Ashtead
,
14 November 2011
Response from Leonard & Carlile Plumbing & Heating Limited:
"Sadly we failed to provide our usual high standard of workmanship to this customer. Had they notified us of a fault with the product we would have put it right immediately. We are glad that the customer is now happy. We refunded their expense without any quibbles "
business
Leonard & Carlile Plumbing & Heating Limited
www.checkatrade.com/LeonardAndCarlile
Replaced faulty valve on heating system.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Fast and efficient service.
Customer in Dorking
,
11 August 2011
business
Leonard & Carlile Plumbing & Heating Limited
www.checkatrade.com/LeonardAndCarlile
Plumbing works.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
We find that any problems that came up with our heating that they were promptly rectified.
Customer in Sutton
,
18 May 2011
business
Leonard & Carlile Plumbing & Heating Limited
www.checkatrade.com/LeonardAndCarlile
Removed old boiler and cylinder Installed combi boiler
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
First class work, speedy, tidy and good price
Customer in Dorking
,
7 April 2011
business
Leonard & Carlile Plumbing & Heating Limited
www.checkatrade.com/LeonardAndCarlile
Service boiler and mega flow 1 year old.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
A joy to deal with.
Customer in Cheam
,
7 February 2011
business
Leonard & Carlile Plumbing & Heating Limited
www.checkatrade.com/LeonardAndCarlile
Refit Gas Fire
Scores:
10
Tidiness: 10 out of 10
9
Timekeeping: 9 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.8
10
Work done well and to our expectations. Would recommend.
Customer in Wallington
,
15 November 2010
business
Leonard & Carlile Plumbing & Heating Limited
www.checkatrade.com/LeonardAndCarlile
Fault find and valve replacement on central heating system.
Scores:
-
Tidiness: Not Applicable
6
Timekeeping: 6 out of 10
9
Courtesy: 9 out of 10
8
Workmanship: 8 out of 10
7.7
Combined score: 7.7 out of 10
7.7
10
No estimate given. Hourly labour rate not given. Original invoice was not itemised - just a lump sum plus VAT. On request we received another invoice but was just split into labour and materials therefore the 2 replacement valves were not priced and the labour charge was a lump sum and not broken down into actual hours on the job. Not happy - probably won't use them again now. This was 2nd time of using this firm and previous work done was again not itemised.
Customer in Dorking
,
29 October 2010
Response from Leonard & Carlile Plumbing & Heating Limited:
We are of course sorry that this customer does not feel completely happy with our service. We assume that they were happy with the actual workmanship and presumably thought our charges were fair the first time they used us, as they called us to carry out a second job. We are sorry if our invoice detail has not lived up to their expectation , we tell people verbally of the hourly rate and simply breakdown the labour and materials, in this case 2 of the same valve were supplied and fitted thus we put one charge for materials and a total labour charge.
business
Leonard & Carlile Plumbing & Heating Limited
www.checkatrade.com/LeonardAndCarlile
Plumbing and heating.
Scores:
6
Tidiness: 6 out of 10
9
Timekeeping: 9 out of 10
9
Courtesy: 9 out of 10
9
Workmanship: 9 out of 10
8.3
Combined score: 8.3 out of 10
8.3
10
I would recommend this company.
Customer in Surrey
,
23 July 2010
business
Leonard & Carlile Plumbing & Heating Limited
www.checkatrade.com/LeonardAndCarlile
Fitting new cetral heating boiler and controls.
Scores:
10
Tidiness: 10 out of 10
9
Timekeeping: 9 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.8
10
Conscientious, courteous and the tidiest worker I have ever seen. I would recommend this company.
Customer in Leatherhead
,
1 July 2010
business
Leonard & Carlile Plumbing & Heating Limited
www.checkatrade.com/LeonardAndCarlile
Supplied and fitted new siphon to w/c.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
I could not fault this company. Appointment made promptly and kept. Work carried out to my satisfaction by very pleasant plumber (expensive in my opinion, but may be normal rates).
Customer in
,
18 May 2010
business
Leonard & Carlile Plumbing & Heating Limited
www.checkatrade.com/LeonardAndCarlile
Removed old boiler and cylinder, installed new combination boiler
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
I would fully recommend this company, very friendly and good workmanship.
Customer in Wallington
,
10 May 2010
business
Leonard & Carlile Plumbing & Heating Limited
www.checkatrade.com/LeonardAndCarlile
New boiler fitted.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
I would recommend this company.
Customer in Dorking
,
7 May 2010
business
Leonard & Carlile Plumbing & Heating Limited
www.checkatrade.com/LeonardAndCarlile
Plumbing
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
I would recommend this company.
Customer in Westcott
,
30 April 2010
business
Leonard & Carlile Plumbing & Heating Limited
www.checkatrade.com/LeonardAndCarlile
Supplied and fitted new combi boiler and TRV's
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
They replaced my boiler and removed, disconnected tank and cut off pipes, quite a big job. Three men came in and did all the work in one day. Next day one man came back to make sure all was well and I understand boiler controls. They were superb and cleaned up, took everything away. No problems at all.
Customer in Richmond
,
13 April 2010
business
Leonard & Carlile Plumbing & Heating Limited
www.checkatrade.com/LeonardAndCarlile
Replace complete central heating
Scores:
8
Tidiness: 8 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
9.5
Combined score: 9.5 out of 10
9.5
10
Very pleased with work, would use again.
Customer in Ashtead
,
12 April 2010
business
Leonard & Carlile Plumbing & Heating Limited
www.checkatrade.com/LeonardAndCarlile
Plumbing
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Efficient, pleasant, amenable.
Customer in Ashtead
,
24 March 2010
business
Leonard & Carlile Plumbing & Heating Limited
www.checkatrade.com/LeonardAndCarlile
Replaced element in boiler.
Scores:
8
Tidiness: 8 out of 10
8
Timekeeping: 8 out of 10
8
Courtesy: 8 out of 10
8
Workmanship: 8 out of 10
8
Combined score: 8 out of 10
8
10
On the whole the job was done ok. The repair man had to go back again after repairing the element the first time. As the boiler packed up. Second time was ok and what was important was the after care service where Natalie followed up with calls to check all was ok.
Customer in Epsom
,
23 March 2010
business
Leonard & Carlile Plumbing & Heating Limited
www.checkatrade.com/LeonardAndCarlile
Installation of new central heating boiler
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
I would certainly recommend them.
Customer in Tadworth
,
10 February 2010
business
Leonard & Carlile Plumbing & Heating Limited
www.checkatrade.com/LeonardAndCarlile
Changed central heating boiler and indirect cylinder from gravity to fully pumped.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
1st Class installation work and service. Couldn't be better.
Customer in Worcester Park
,
2 February 2010
business
Leonard & Carlile Plumbing & Heating Limited
www.checkatrade.com/LeonardAndCarlile
Plumbing
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Very impressed with quality of workmanship, would certainly use this company again.
Customer in Leatherhead
,
29 January 2010
business
Leonard & Carlile Plumbing & Heating Limited
www.checkatrade.com/LeonardAndCarlile
Fixed washing machine water outlet and changed cistern washer
Scores:
10
Tidiness: 10 out of 10
9
Timekeeping: 9 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.8
10
Good service, very efficient.
Customer in Leatherhead
,
19 January 2010
business
Leonard & Carlile Plumbing & Heating Limited
www.checkatrade.com/LeonardAndCarlile
Plumbing and heating.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
We were extremely pleased with the work carried out and wouldn't hesitate to recommend them. Very pleasant to deal with.
Customer in
,
18 January 2010
business
Leonard & Carlile Plumbing & Heating Limited
www.checkatrade.com/LeonardAndCarlile
New gas boiler installation
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
We found them to be extremely helpful from the first moment we contacted them.
Customer in Cudworth Park
,
14 January 2010
business
Leonard & Carlile Plumbing & Heating Limited
www.checkatrade.com/LeonardAndCarlile
Leak in hot water tank.
Scores:
10
Tidiness: 10 out of 10
8
Timekeeping: 8 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
9.5
Combined score: 9.5 out of 10
9.5
10
Highly recommended. Very professional service.
Customer in Mitcham
,
10 January 2010
business
Leonard & Carlile Plumbing & Heating Limited
www.checkatrade.com/LeonardAndCarlile
Replacement of old leaking shower
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
I found the quality of work to be excellent and felt comfortable in his ability to do the job - on time - and with attention to detail. Overall a professional experience and would certainly use him again.
Customer in London
,
30 November 2009
business
Leonard & Carlile Plumbing & Heating Limited
www.checkatrade.com/LeonardAndCarlile
Boiler and flue checked and gas re connected. Washing machine stopped, washing floor as well.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
You need thoughtful, considerate, plumbing efficiency? Only Leonard and Carlile DO 'thoughtful' - so only Leonard and Carlile will do!
Customer in Morden
,
30 October 2009
business
Leonard & Carlile Plumbing & Heating Limited
www.checkatrade.com/LeonardAndCarlile
Replacement of hot water cylinder
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Very neat work, very polite and tidy.
Customer in Sutton
,
29 October 2009
business
Leonard & Carlile Plumbing & Heating Limited
www.checkatrade.com/LeonardAndCarlile
Boiler service / Sundry call out in year.
Scores:
10
Tidiness: 10 out of 10
8
Timekeeping: 8 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
9.5
Combined score: 9.5 out of 10
9.5
10
I have recommended them to other people and had no negative feed back. Have been using them about 15 years.
Customer in Leatherhead
,
22 October 2009
business
Leonard & Carlile Plumbing & Heating Limited
www.checkatrade.com/LeonardAndCarlile
Plumbing
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
9
Workmanship: 9 out of 10
9.8
Combined score: 9.8 out of 10
9.8
10
I would recommend this company for their efficiency and courtesy.
Customer in Ashtead
,
29 September 2009
business
Leonard & Carlile Plumbing & Heating Limited
www.checkatrade.com/LeonardAndCarlile
Boiler service
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Their professionalism and competance inspires confidence.
Customer in Leatherhead
,
21 September 2009
business
Leonard & Carlile Plumbing & Heating Limited
www.checkatrade.com/LeonardAndCarlile
New central heating system and new bathroom.
Scores:
8
Tidiness: 8 out of 10
9
Timekeeping: 9 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
9.3
Combined score: 9.3 out of 10
9.3
10
They completed the job on time, on budget and to a high standard. They were courteous and flexible - able to adapt to minor changers in the plan totally reliable and very nice people to have in my home. I would recommend them.
Customer in Dorking
,
15 September 2009
business
Leonard & Carlile Plumbing & Heating Limited
www.checkatrade.com/LeonardAndCarlile
Checking non-working boiler
Scores:
9
Tidiness: 9 out of 10
9
Timekeeping: 9 out of 10
9
Courtesy: 9 out of 10
8
Workmanship: 8 out of 10
8.8
Combined score: 8.8 out of 10
8.8
10
Turned up within 40 minutes of calling. Investigated boiler and informed me of potential problems. Courteous and up front throughout.
Customer in New Malden
,
7 September 2009
business
Leonard & Carlile Plumbing & Heating Limited
www.checkatrade.com/LeonardAndCarlile
New boiler installed and 2 new radiators.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Honest, co-operative, hard working and knowledgeable.
Customer in Leatherhead
,
21 August 2009
business
Leonard & Carlile Plumbing & Heating Limited
www.checkatrade.com/LeonardAndCarlile
removing old boiler and emersion tank, fitting a new boiler and flushing heating system
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Would not hesitate to recommend this company, they deserve the 10 they get in every area of their work. They arrived on time and stayed late (11 hr day) so that we were not left without water for a night. We will definitely use them again for any of our plumbing needs.
Customer in Ashtead
,
30 July 2009
business
Leonard & Carlile Plumbing & Heating Limited
www.checkatrade.com/LeonardAndCarlile
Plumbing and heating
Scores:
9
Tidiness: 9 out of 10
9
Timekeeping: 9 out of 10
10
Courtesy: 10 out of 10
9
Workmanship: 9 out of 10
9.3
Combined score: 9.3 out of 10
9.3
10
I would recommend them.
Customer in Morden
,
23 July 2009
business
Leonard & Carlile Plumbing & Heating Limited
www.checkatrade.com/LeonardAndCarlile
Boiler replacement and change of heating system
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
When inspecting initially, prior to quote, L&C acted very professionally, thought of everything, gave good advice, much better than all other plumbers we had around - so we were confident straight away. Quote was competitive and availability excellent. Work was completed quickly, efficiently, they all worked hard and were very nice people. I would strongly recommend them and am glad I found good plumbers at last....
Customer in Worcester Park
,
12 May 2009
business
Leonard & Carlile Plumbing & Heating Limited
www.checkatrade.com/LeonardAndCarlile
Service of boiler and sink repair.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Professional, trustworthy and courteous.
Customer in Leatherhead
,
20 April 2009
business
Leonard & Carlile Plumbing & Heating Limited
www.checkatrade.com/LeonardAndCarlile
fitted new boiler
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
8
Workmanship: 8 out of 10
9.5
Combined score: 9.5 out of 10
9.5
10
Boiler was neatly fitted, but we were left with air in the system which did not happen with the old boiler. They wanted another £330 plus vat to cure the problem.
Customer in Banstead
,
9 April 2009
business
Leonard & Carlile Plumbing & Heating Limited
www.checkatrade.com/LeonardAndCarlile
Installation of boiler.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Reliable. I would recommend them.
Customer in Leatherhead
,
2 March 2009
business
Leonard & Carlile Plumbing & Heating Limited
www.checkatrade.com/LeonardAndCarlile
New pump and valves fitted to heating system.
Scores:
8
Tidiness: 8 out of 10
9
Timekeeping: 9 out of 10
10
Courtesy: 10 out of 10
9
Workmanship: 9 out of 10
9
Combined score: 9 out of 10
9
10
Called this company at 11am apporx, after being let down by two other company's. They kept to their time and gave me back heat and hot water that I hadn't had for 3 days. The job was complete within 4 hours of my first place call. I would recommend them.
Customer in Wallington
,
11 February 2009
business
Leonard & Carlile Plumbing & Heating Limited
www.checkatrade.com/LeonardAndCarlile
Repair of leak in heating pipe and installation of shock arrestor on w/c.
Scores:
8
Tidiness: 8 out of 10
7
Timekeeping: 7 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
8.8
Combined score: 8.8 out of 10
8.8
10
Efficient and friendly service. I would recommend them.
Customer in London
,
10 February 2009
business
Leonard & Carlile Plumbing & Heating Limited
www.checkatrade.com/LeonardAndCarlile
Boiler service
Scores:
10
Tidiness: 10 out of 10
8
Timekeeping: 8 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
9.5
Combined score: 9.5 out of 10
9.5
10
Work carried out very efficiently. Very courteous, would definitely use again.
Customer in Sutton
,
26 January 2009
business
Leonard & Carlile Plumbing & Heating Limited
www.checkatrade.com/LeonardAndCarlile
Full central heating replacement.
Scores:
9
Tidiness: 9 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.8
10
Courteous, efficient and helpful. I would recommend them.
Customer in Leatherhead
,
16 January 2009
business
Leonard & Carlile Plumbing & Heating Limited
www.checkatrade.com/LeonardAndCarlile
Supply and installation of two radiators.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
I would certainly employ Leonard and Charlie again. I would recommend them.
Customer in Leatherhead
,
18 November 2008
business
Leonard & Carlile Plumbing & Heating Limited
www.checkatrade.com/LeonardAndCarlile
Service of boiler.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
9
Workmanship: 9 out of 10
9.8
Combined score: 9.8 out of 10
9.8
10
Tidy, polite, job well done, what more could you want.
Customer in Sutton
,
29 October 2008
business
Leonard & Carlile Plumbing & Heating Limited
www.checkatrade.com/LeonardAndCarlile
Plumbing and heating.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
I was in an emergency situation and called Mr Carlie from an adverttisement - It was completely, satisfactory, ands I am very happy to have located him. I would recommend them.
Customer in Ashtead
,
14 October 2008
business
Leonard & Carlile Plumbing & Heating Limited
www.checkatrade.com/LeonardAndCarlile
Boiler service and repair
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Prompt service, quick diagnosis of fault, the work was dealt with very professionally and very politely at a fair price, highly recommended.
Customer in Sutton
,
22 September 2008
business
Leonard & Carlile Plumbing & Heating Limited
www.checkatrade.com/LeonardAndCarlile
System flush fitting of new shower pump and system pump.
Scores:
10
Tidiness: 10 out of 10
8
Timekeeping: 8 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
9.5
Combined score: 9.5 out of 10
9.5
10
Excellent and very conscientious work. Carried out with care and attention, and at a fair price. I would recommend them.
Customer in Leatherhead
,
15 September 2008
business
Leonard & Carlile Plumbing & Heating Limited
www.checkatrade.com/LeonardAndCarlile
Power shower fitted.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
The two plumbers were great and efficient. Took their boots off before going upstairs!! Come back to fix a small query promptly. Very happy to recommend them.
Customer in Leatherhead
,
3 September 2008
business
Leonard & Carlile Plumbing & Heating Limited
www.checkatrade.com/LeonardAndCarlile
New boiler fitted
Scores:
9
Tidiness: 9 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
9
Workmanship: 9 out of 10
9.5
Combined score: 9.5 out of 10
9.5
10
Good work done. I would recommend them.
Customer in Sutton
,
26 August 2008
business
Leonard & Carlile Plumbing & Heating Limited
www.checkatrade.com/LeonardAndCarlile
6 radiators fitted with thermostats CH system power blown through.
Scores:
9
Tidiness: 9 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.8
10
Clean efficient helpful and reliable answered calls good time keep response. I would recommend them.
Customer in Ashtead
,
14 August 2008
business
Leonard & Carlile Plumbing & Heating Limited
www.checkatrade.com/LeonardAndCarlile
New boiler installation
Scores:
9
Tidiness: 9 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
9
Workmanship: 9 out of 10
9.5
Combined score: 9.5 out of 10
9.5
10
accurate estimate, polite and professional, job well done
Customer in Banstead
,
11 August 2008
business
Leonard & Carlile Plumbing & Heating Limited
www.checkatrade.com/LeonardAndCarlile
New siphon in downstairs toilet
Scores:
8
Tidiness: 8 out of 10
8
Timekeeping: 8 out of 10
9
Courtesy: 9 out of 10
9
Workmanship: 9 out of 10
8.5
Combined score: 8.5 out of 10
8.5
10
I would recommend them.
Customer in Beddington
,
9 May 2008
business
Leonard & Carlile Plumbing & Heating Limited
www.checkatrade.com/LeonardAndCarlile
General services.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Very good. I would recommend them.
Customer in Sutton
,
2 May 2008
business
Leonard & Carlile Plumbing & Heating Limited
www.checkatrade.com/LeonardAndCarlile
Replacement of leaking taps to washing machine.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Good quality workmanship and reliable. I would recommend them.
Customer in Sutton
,
15 April 2008
business
Leonard & Carlile Plumbing & Heating Limited
www.checkatrade.com/LeonardAndCarlile
Replaced shower pump.
Scores:
9
Tidiness: 9 out of 10
9
Timekeeping: 9 out of 10
9
Courtesy: 9 out of 10
10
Workmanship: 10 out of 10
9.3
Combined score: 9.3 out of 10
9.3
10
Very professional and brilliant with keeping their promises. I will definitely call them if I need a plumber. I would recommend them.
Customer in Sutton
,
9 April 2008
business
Leonard & Carlile Plumbing & Heating Limited
www.checkatrade.com/LeonardAndCarlile
Installed Ariston condensing combination boiler
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
The engineers experience was obvious because he was very competent and confident. I would recommend them.
Customer in London
,
8 April 2008
business
Leonard & Carlile Plumbing & Heating Limited
www.checkatrade.com/LeonardAndCarlile
Plumbing and heating.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
The scores say it all. I would recommend them.
Customer in London
,
7 April 2008
business
Leonard & Carlile Plumbing & Heating Limited
www.checkatrade.com/LeonardAndCarlile
Repair burst cold water pipe and replace main stopcock.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Plumber came promptly and dealt efficiently and courteously with our problem of water cascading from bedroom (floor) into kitchen. I would recommend them.
Customer in London
,
3 April 2008
business
Leonard & Carlile Plumbing & Heating Limited
www.checkatrade.com/LeonardAndCarlile
Stripping lining and redecorating lounge and dinning room.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Great!! I would recommend them.
Customer in Ashtead
,
19 March 2008
business
Leonard & Carlile Plumbing & Heating Limited
www.checkatrade.com/LeonardAndCarlile
Cut leads main, join to existing 15m copper pipe, fit new stopcock.
Scores:
6
Tidiness: 6 out of 10
5
Timekeeping: 5 out of 10
7
Courtesy: 7 out of 10
8
Workmanship: 8 out of 10
6.5
Combined score: 6.5 out of 10
6.5
10
These two gentleman are polite and did the job efficiently, my only feedback would be that I did not realise they do not accept credit cards and I would have been more prepared.
Customer in Coulsdon
,
14 March 2008
business
Leonard & Carlile Plumbing & Heating Limited
www.checkatrade.com/LeonardAndCarlile
Boiler service and repair.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
9
Workmanship: 9 out of 10
9.8
Combined score: 9.8 out of 10
9.8
10
A competent team. I would recommend them.
Customer in Sutton
,
12 March 2008
business
Leonard & Carlile Plumbing & Heating Limited
www.checkatrade.com/LeonardAndCarlile
Installed new boiler
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
I would recommend them.
Customer in Epsom
,
3 March 2008
business
Leonard & Carlile Plumbing & Heating Limited
www.checkatrade.com/LeonardAndCarlile
Boiler and central heating installation and bathroom/clockroom work.
Scores:
10
Tidiness: 10 out of 10
9
Timekeeping: 9 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.8
10
Very professional and knowledgeable. Very careful in and around the house. First class job, will certainly use them again. I would recommend them.
Customer in Epsom
,
25 February 2008
business
Leonard & Carlile Plumbing & Heating Limited
www.checkatrade.com/LeonardAndCarlile
Replace boiler and moved into loft.
Scores:
9
Tidiness: 9 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
9
Workmanship: 9 out of 10
9.5
Combined score: 9.5 out of 10
9.5
10
Worked late on first day to ensure I had heating overnight which was very welcome. Will be the first company I call in the future.
Customer in Morden
,
20 February 2008
business
Leonard & Carlile Plumbing & Heating Limited
www.checkatrade.com/LeonardAndCarlile
Boiler repair.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Very good, very clean and tidy, very reliable.
Customer in Wallington
,
20 February 2008
business
Leonard & Carlile Plumbing & Heating Limited
www.checkatrade.com/LeonardAndCarlile
Fixed thermostat.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
I would recommend them.
Customer in London
,
4 January 2008
business
Leonard & Carlile Plumbing & Heating Limited
www.checkatrade.com/LeonardAndCarlile
Repairs to central heating system.
Scores:
9
Tidiness: 9 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.8
10
I was very impressed with Leonard and Carlile, the work was carried out to a high standard and they were very polite and definitely value for money. I would recommend them.
Customer in Mitcham
,
3 January 2008
business
Leonard & Carlile Plumbing & Heating Limited
www.checkatrade.com/LeonardAndCarlile
Annual service of central heating boiler.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Efficient and most helpful. I would recommend them.
Customer in West Horsley
,
19 December 2007
business
Leonard & Carlile Plumbing & Heating Limited
www.checkatrade.com/LeonardAndCarlile
Central heatng services.
Scores:
9
Tidiness: 9 out of 10
9
Timekeeping: 9 out of 10
9
Courtesy: 9 out of 10
9
Workmanship: 9 out of 10
9
Combined score: 9 out of 10
9
10
I would recommend them.
Customer in Sutton
,
14 December 2007
business
Leonard & Carlile Plumbing & Heating Limited
www.checkatrade.com/LeonardAndCarlile
Repaired toilet cistern and replaced kitchen mixer tap.
Scores:
9
Tidiness: 9 out of 10
9
Timekeeping: 9 out of 10
9
Courtesy: 9 out of 10
9
Workmanship: 9 out of 10
9
Combined score: 9 out of 10
9
10
I chose the contractor from the checkAtrade leaflet and agreed I was happy to complete the form as I was very satisfied. I would recommend them.
Customer in Carshalton
,
14 December 2007
business
Leonard & Carlile Plumbing & Heating Limited
www.checkatrade.com/LeonardAndCarlile
New pilot light to Baxi Boiler.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Absolute gem! I would recommend.
Customer in Sutton
,
13 December 2007
business
Leonard & Carlile Plumbing & Heating Limited
www.checkatrade.com/LeonardAndCarlile
Installation of replacement cnetral heating boiler.
Scores:
9
Tidiness: 9 out of 10
9
Timekeeping: 9 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
9.5
Combined score: 9.5 out of 10
9.5
10
A very prompt response to an emergency. I would be happy to recommend them to others.
Customer in Great Bookham
,
12 December 2007
business
Leonard & Carlile Plumbing & Heating Limited
www.checkatrade.com/LeonardAndCarlile
Installation of new on suite (shower, basin, toilets) plus all tiling and plastering
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Michael is not only an excellent plumber, he is also and excellent plaster and tiler. He is very professional and I would not hesitate to recommend him.
Customer in Guildford
,
11 December 2007
business
Leonard & Carlile Plumbing & Heating Limited
www.checkatrade.com/LeonardAndCarlile
Cleared blocked coil to gain hot water.
Scores:
10
Tidiness: 10 out of 10
9
Timekeeping: 9 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.8
10
A very reliable and friendly service - I would definitely use them again and recommend them to anyone.
Customer in Great Bookham
,
7 December 2007
business
Leonard & Carlile Plumbing & Heating Limited
www.checkatrade.com/LeonardAndCarlile
Replacement of radiators.
Scores:
7
Tidiness: 7 out of 10
5
Timekeeping: 5 out of 10
10
Courtesy: 10 out of 10
7
Workmanship: 7 out of 10
7.3
Combined score: 7.3 out of 10
7.3
10
Reliable, honest, friendly and good service. I would recommend them.
Customer in London
,
6 December 2007
business
Leonard & Carlile Plumbing & Heating Limited
www.checkatrade.com/LeonardAndCarlile
Fixed sink in sink and fitted new sink taps.
Scores:
9
Tidiness: 9 out of 10
8
Timekeeping: 8 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
9.3
Combined score: 9.3 out of 10
9.3
10
Came at weekend (Sun) to give estimate - agreed cost and Andy done the work there and then! excellent workmanship, quality and explanations. I would recommend them.
Customer in Banstead
,
1 December 2007
business
Leonard & Carlile Plumbing & Heating Limited
www.checkatrade.com/LeonardAndCarlile
Opening of two taps to raise the pressure.(3 minutes)
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Quick and to the point. I would recommend them
Customer in South Croydon
,
28 November 2007
business
Leonard & Carlile Plumbing & Heating Limited
www.checkatrade.com/LeonardAndCarlile
Central Heating.
Scores:
9
Tidiness: 9 out of 10
9
Timekeeping: 9 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
9.5
Combined score: 9.5 out of 10
9.5
10
Very knowledgable & helpful.
Customer in London
,
27 November 2007
business
Leonard & Carlile Plumbing & Heating Limited
www.checkatrade.com/LeonardAndCarlile
Installation of new boiler.
Scores:
9
Tidiness: 9 out of 10
7
Timekeeping: 7 out of 10
8
Courtesy: 8 out of 10
-
Workmanship: Not Applicable
8
Combined score: 8 out of 10
8
10
I would recommend them.
Customer in
,
18 October 2007
business
Leonard & Carlile Plumbing & Heating Limited
www.checkatrade.com/LeonardAndCarlile
Replaced conventional boiler with new combi boiler.
Scores:
8
Tidiness: 8 out of 10
8
Timekeeping: 8 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
9
Combined score: 9 out of 10
9
10
I found Andy both courteous and reliable. He priced the job fairly and was within the price range suggested by the "which" survey for boiler installation. He knew what he was doing. I would recommend them.
Customer in Cheam
,
17 October 2007
business
Leonard & Carlile Plumbing & Heating Limited
www.checkatrade.com/LeonardAndCarlile
Fitting sink taps - service boiler.
Scores:
9
Tidiness: 9 out of 10
6
Timekeeping: 6 out of 10
9
Courtesy: 9 out of 10
9
Workmanship: 9 out of 10
8.3
Combined score: 8.3 out of 10
8.3
10
Polite & helpful.
Customer in Sutton
,
16 October 2007
business
Leonard & Carlile Plumbing & Heating Limited
www.checkatrade.com/LeonardAndCarlile
Service boiler.
Scores:
-
Tidiness: Not Applicable
5
Timekeeping: 5 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
8.3
Combined score: 8.3 out of 10
8.3
10
Helpful re explanation of work done during service. I felt that having a lady assistant was reassuring. Both very polite and even offered to tidy away my own dust sheets. They were delayed but did keep me informed. I would definately employ them again and recommend them.
Customer in Carshalton Beeches
,
16 October 2007
business
Leonard & Carlile Plumbing & Heating Limited
www.checkatrade.com/LeonardAndCarlile
Serviced boiler - changed 2 parts.
Scores:
10
Tidiness: 10 out of 10
8
Timekeeping: 8 out of 10
8
Courtesy: 8 out of 10
8
Workmanship: 8 out of 10
8.5
Combined score: 8.5 out of 10
8.5
10
I would recommend them.
Customer in Leatherhead
,
4 October 2007
business
Leonard & Carlile Plumbing & Heating Limited
www.checkatrade.com/LeonardAndCarlile
Installed triton shower 77oxr
Scores:
9
Tidiness: 9 out of 10
7
Timekeeping: 7 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
9
Combined score: 9 out of 10
9
10
I would recommend them.
Customer in Sutton
,
4 October 2007
business
Leonard & Carlile Plumbing & Heating Limited
www.checkatrade.com/LeonardAndCarlile
Gas boiler Service
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
I would recommend them.
Customer in Ashtead
,
3 October 2007
business
Leonard & Carlile Plumbing & Heating Limited
www.checkatrade.com/LeonardAndCarlile
Repair boiler.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Trader rang in advance to confirm time, and arrived on time. I would recommend them
Customer in Sutton
,
29 September 2007
business
Leonard & Carlile Plumbing & Heating Limited
www.checkatrade.com/LeonardAndCarlile
Service to warm air central heating (gas) unit.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Scores speak for themselves!
Customer in Leatherhead
,
20 September 2007
business
Leonard & Carlile Plumbing & Heating Limited
www.checkatrade.com/LeonardAndCarlile
Installation of worchester Bosch boiler.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Both Mr Leonard & Mr Carlie were cheerful and efficient. I would recommend them.
Customer in Leatherhead
,
12 September 2007
business
Leonard & Carlile Plumbing & Heating Limited
www.checkatrade.com/LeonardAndCarlile
Investigate earth leakage problem + boiler flue service & clean.
Scores:
-
Tidiness: Not Applicable
-
Timekeeping: Not Applicable
10
Courtesy: 10 out of 10
-
Workmanship: Not Applicable
10
Combined score: 10 out of 10
10
10
Courteous - same day service.
Customer in Leatherhead
,
6 August 2007
business
Leonard & Carlile Plumbing & Heating Limited
www.checkatrade.com/LeonardAndCarlile
Checking old shower immersion wiring etc, fitted new shower.
Scores:
10
Tidiness: 10 out of 10
9
Timekeeping: 9 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.8
10
Excellent plumber - very pleased to have found him. It is so difficult to find qualified people who know what they are doing and would certainly use him again.
Customer in Sutton
,
2 August 2007
business
Leonard & Carlile Plumbing & Heating Limited
www.checkatrade.com/LeonardAndCarlile
Replace washer in cistern.
Scores:
-
Tidiness: Not Applicable
7
Timekeeping: 7 out of 10
9
Courtesy: 9 out of 10
8
Workmanship: 8 out of 10
8
Combined score: 8 out of 10
8
10
Mr Leonard was very courteous when he returned to check work which was not satisfactory at the time. Good value for money and I would recommend them.
Customer in Sutton
,
29 July 2007
business
Leonard & Carlile Plumbing & Heating Limited
www.checkatrade.com/LeonardAndCarlile
Central heating and new bathroom.
Scores:
8
Tidiness: 8 out of 10
8
Timekeeping: 8 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
9
Combined score: 9 out of 10
9
10
I would recommend them.
Customer in Kingswood
,
26 July 2007
business
Leonard & Carlile Plumbing & Heating Limited
www.checkatrade.com/LeonardAndCarlile
Remove bath, alter pipe work, tile wall, fit shower unit
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Excellent work would recommend to anyone.
Customer in Ashtead
,
16 July 2007
business
Leonard & Carlile Plumbing & Heating Limited
www.checkatrade.com/LeonardAndCarlile
Replacement valve in boiler.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
I would recommend them.
Customer in Sutton
,
12 July 2007
business
Leonard & Carlile Plumbing & Heating Limited
www.checkatrade.com/LeonardAndCarlile
Installation of gas heating boiler.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Reliable, quick and professional. Highly recommended.
Customer in Sutton
,
11 June 2007
business
Leonard & Carlile Plumbing & Heating Limited
www.checkatrade.com/LeonardAndCarlile
Boiler repair.
Scores:
9
Tidiness: 9 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.8
10
Excellent service - came out next day and completed repairs in an hour.
Customer in Epsom
,
1 June 2007
business
Leonard & Carlile Plumbing & Heating Limited
www.checkatrade.com/LeonardAndCarlile
Remove old gas hob and install new gas hob.
Scores:
9
Tidiness: 9 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.8
10
I would recommend them.
Customer in Tadworth
,
21 May 2007
business
Leonard & Carlile Plumbing & Heating Limited
www.checkatrade.com/LeonardAndCarlile
Replace immersion heater.
Scores:
9
Tidiness: 9 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.8
10
Best of British. I would recommend them.
Customer in Morden
,
17 April 2007
business
Leonard & Carlile Plumbing & Heating Limited
www.checkatrade.com/LeonardAndCarlile
Installing bath & new radiator.
Scores:
10
Tidiness: 10 out of 10
7
Timekeeping: 7 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
9.3
Combined score: 9.3 out of 10
9.3
10
Excellent service, pleasant manner and professional workmanship. I would recommend them.
Customer in London
,
8 March 2007
business
Leonard & Carlile Plumbing & Heating Limited
www.checkatrade.com/LeonardAndCarlile
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Important Note:
Whilst every effort is made to ensure the accuracy of the information appearing on this page, the data has been compiled from information supplied by various individuals and businesses and Checkatrade cannot be held responsible for any omissions or inaccurate claims that may appear and recommend that consumers ask to see relevant qualifications and documentation from the contractor before accepting a quote.
Checkatrade cannot be held responsible or liable for the quality of workmanship or service of any of the listed trades and services.
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