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Live in Design

Member of Checkatrade for over 5 years
Live in Design Feedback Scores
303 feedback reports
with an average score of 9.7 out of 10.
Works in
Eastleigh, Southampton, Winchester, Romsey, Fareham, Dorset, Surrey, West Sussex, Hampshire
Contact
name: Eric Vokes
address:
Fair Oak, Eastleigh, Hampshire, S050 7DF
telephone: 02380 600309   Enlarged for easy dialing:
02380 600309
mobile: 07710 319264
fax: 02380 602723
email:
web:
Company Profile

Live In Design has been established since 1994 and was founded by Eric Vokes. Over the years this company has gained an excellent reputation throughout the south. This has been achieved through the reliable, friendly and quality service that Eric and his dedicated team ensure all customers receive. Our service differs from other companies as we take care of our customers from the first initial meeting which is done by Eric himself, where advice is given and suggestions can be made to help you find the right windows, doors or conservatory to suit your home.

Once this has been done we send all of our customers a tailor made welcome pack which includes CAD (Computer Animated Design) designs of what your product will look like on your home. We use this software so that the customer can actually see what the product will look like on their home before completion. In the welcome package we also include pricing options so that everything is set out clearly for you to see.

We then carry out a thorough survey followed by a detailed schedule of our work and process so that you know what is going on and when, so that the installation process flows smoothly and you are always informed every step of the way. So the only thing you will need to worry about is picking out the design that you desire. Every project undergone by us is tailor made to suit you and your specifications from the materials used, the colours & textures, the type of glass you require i.e. energy saving, privacy glass, glass decor and much more we are able to find the perfect materials to suit your requirements.

Our aim as a company is to give excellent customer service and attention to detail giving you value for money together with high levels of professionalism.

Skills
Main work undertaken
Conservatories, Conservatory Glass Heat Reduction Film, Conservatory Repairs, Doors, Double Glazing Installer, Double Glazing Repair, Fascia/Soffits/Guttering, Fire Door Fitting/Maintenance, Gutter Repair, Orangeries, Patio Doors Supplier/Installer, Stained Glass, Windows and Doors, Windows/Doors/Conservatories, Wooden Sash Windows Installation/Repair, Wooden Windows Installation/Repair
Approved Subcontractors (indemnity held)
Electrical undertaken by G R Cheesbrough Electrical NICEIC D111184
Accreditations and Memberships
Company Information
Interviewed on: 16 September 2008 Public Liability Insurance: Current - Verified on 3 February 2014
Limited Company: Registration no. 05843665 Insured by: Covea Insurance
VAT Registered: No. 712995225 Coverage amount (£): £2,000,000
References 4 received by Checkatrade

As part of our vetting procedure, these references consist of the first 5 processed feedback submissions which have been spot-checked/verified by Checkatrade.com when Live in Design joined in September 2008.

Double glazing.
Polite, prompt, worked hard, tidied up after their work. Would employ them again. I would be happy to recommend them.
Customer in Chandlers Ford, 30 September 2008
House maintenance.
They were clean and tidy and helpful and did a good job.
Customer in Chandlers Ford, 30 September 2008
Trade referee.
Mr Vokes has been a customer for over two years installing our products into the home improvement sector. We know them as being a reputable company.
Trader in Newport, 30 September 2008
Double glazing.
Live in design were professional all the way through. Very friendly and at the same time punctual, efficent and great attention to detail. I would be happy to recommend them.
Customer in Chandlers Ford, 30 September 2008
Feedback Reports Showing 10 out of 303 (reviews based on work commenced)
Total recommendations: 303, average score 9.7 Last six months: 28 reports, average rating 9.5
Scores:
9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.810
Fitting of new door and side panel.
Good service and fitter was excellent.
Customer in Eastleigh, 4 April 2014  
Scores:
9Tidiness: 9 out of 10 7Timekeeping: 7 out of 10 9Courtesy: 9 out of 10 9Workmanship: 9 out of 10
8.5
Combined score: 8.5 out of 10
8.510
Installation of new windows.
Good quality product. Fitters very courteous and tidy. Slight problem with snagging but pleased overall.
Customer in Eastleigh, 4 April 2014  
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Front door.
Quality product, quality installation.
Customer in Eastleigh, 19 March 2014  
Scores:
10Tidiness: 10 out of 10 8Timekeeping: 8 out of 10 9Courtesy: 9 out of 10 9Workmanship: 9 out of 10
9
Combined score: 9 out of 10
910
Supplying and fitting composite and upvc door.
Good, but door took a lot longer to come than originally promised. We had to chase them for a fitting date.
Customer in Eastleigh, 12 March 2014  
Response from Live in Design:
As a result of the horrendous weather we experienced at this time, our installation schedules were affected, we did contact the customer to advise of the situation and did apologise to the customer when she phoned regarding the fitting date but the poor weather conditions just continued to have an impact on our schedules. We have only just managed to get back on top of our schedules. For Live In Design it wasn't a case of employing sub contractors to take on the backlog of work, we wanted to be able to guarantee to our customers a quality installation through our trusted fitters rather than using teams of fitters we weren't familiar with.
Scores:
10Tidiness: 10 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.810
Supply and installing composite door.
Very professional, clean and friendly.
Customer in Eastleigh, 3 March 2014  
Scores:
10Tidiness: 10 out of 10 8Timekeeping: 8 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.5
Combined score: 9.5 out of 10
9.510
To supply and fit composite door.
Helpful, professional, tidy, polite. Quality.
Customer in Eastleigh, 22 February 2014  
Scores:
10Tidiness: 10 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.810
To supply and fit composite door with side sections.
Excellent service. Very friendly fitted. High quality product. Good value.
Customer in Winchester, 14 February 2014  
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Excellent workmanship.
John the fitter worked non stop. No mess left. Just got on with the job. Extremely helpful.
Customer in Eastleigh, 13 February 2014  
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
To supply and fit one upvc window
I would recommend this company.
Customer in Eastleigh, 11 February 2014  
Scores:
10Tidiness: 10 out of 10 7Timekeeping: 7 out of 10 9Courtesy: 9 out of 10 10Workmanship: 10 out of 10
9
Combined score: 9 out of 10
910
Supplying and fitting 4 UPVC windows.
Good product and softer sell compared to others. Very good fitter, great finish and tidied up. Customer service could be improved.
Customer in Southampton, 6 February 2014  
These are only the latest 10 customer monitoring reports. Click to see all 303 reports!
Important Note:
Whilst every effort is made to ensure the accuracy of the information appearing on this page, the data has been compiled from information supplied by various individuals and businesses and Checkatrade cannot be held responsible for any omissions or inaccurate claims that may appear and recommend that consumers ask to see relevant qualifications and documentation from the contractor before accepting a quote.
Checkatrade cannot be held responsible or liable for the quality of workmanship or service of any of the listed trades and services.