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Lock Assist

Checkatrade membership number: 113427

Address

Burgess Hill, West Sussex, RH15 9TD

Contact

name: Paul Harper Smith
telephone: 01444 244344   Enlarged for easy dialing:
01444 244344
mobile: 07966 027722
email: info@lockassist.co.uk
web: www.lockassist.co.uk
ProfileSkillsVetting
Checkatrade member since: 09 July 2008
Overall Rating: 9.8
Total recommendations: 78
Last six months: 67 cards, average rating 9.8
Description
Master Locksmith Association approved company. No call out charge, free surveys and advice given.

Customer Monitoring Reports

Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
Fire doors, locks and emergency calls
He is all round great locksmith
Customer in Sayers Common, 1 December 2008
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
Locks changed
Very prompt service, which helped in keeping my property safe and secure.
Customer in West Sussex, 18 November 2008
Scores:
8Estimating: 8 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
9.7
Combined score: 9.7 out of 10
Back door and garage door locks
They were both very polite and efficient.
Customer in Hassocks, 18 November 2008
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
Changed and repaired locks
Excellent service and value for money. An honest businessman
Customer in , 13 November 2008
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
Inspection of an empty house, estimates given and locks fitted
Locksmiths usually deal with emergencies when people are in desparate need of advice and speedy assistance. This firm was extremely helpful at a time when I was at a low ebb. Not only were they efficient, they were cheerful and courteous and took a load off my mind. What more can one hope for.
Customer in Weybridge, 13 November 2008
Scores:
9Estimating: 9 out of 10 9Tidiness: 9 out of 10 9Timekeeping: 9 out of 10 9Courtesy: 9 out of 10 9Workmanship: 9 out of 10 9Value for money: 9 out of 10
9
Combined score: 9 out of 10
Lock fitted
They were friendly, efficient, organised and did a quality job in a quick time.
Customer in West Sussex, 12 November 2008
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
Replaced lock on my front door
Fantastic service, really helped me as my keys were stolen on a Wednesday afternoon and he came round that evening and out a temorary lock on as we were off on holiday the next day.
Customer in West Sussex, 12 November 2008
Scores:
8Estimating: 8 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 8Workmanship: 8 out of 10 6Value for money: 6 out of 10
8.7
Combined score: 8.7 out of 10
Locks back and front doors
They came to my house same day that I phoned them, on both occasions. Always cheerful and clear on what needed to do.
Customer in West Sussex, 11 November 2008
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 9Workmanship: 9 out of 10 10Value for money: 10 out of 10
9.8
Combined score: 9.8 out of 10
Drilled out the front door lock and repaired it - door was locked shut
Advice given on the phone was honest and helpful, actively trying to save costs. Turned up the same morning (it wasn't an emergency) and did what he said on the phone! He was also actively training up an assistant - good to see trades being passed on.
Customer in Haywards Heath, 10 November 2008
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
Gained entry through broken door look
Excellent service, on time, clean & tidy.
Customer in West Sussex, 8 November 2008
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
Changed lock after keys stolen
Extemely polite and a thoroughly nice guy, worked quietly and efficiently, gave excellent advise in what was a very difficult time.
Customer in West Sussex, 3 November 2008
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 8Value for money: 8 out of 10
9.7
Combined score: 9.7 out of 10
Changed locks
He acted promptly to my request and gave courteous and reliable services.
Customer in , 3 November 2008
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
Unlocking a door
Extremely professional, friendly and polite rapid response.
Customer in West Sussex, 3 November 2008
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
New lock at Burgess Hill 04. Also Plumpton 06 . Door And locks 08
They are friendly, helpful and efficient. They come to emergencies promptly and work to a high standard and clear up thoroughly.
Customer in Plumpton Green, 25 October 2008
Scores:
9Estimating: 9 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 9Value for money: 9 out of 10
9.7
Combined score: 9.7 out of 10
shed lock and safe fitted
Paul and his colleague, Jamie were both very helpful. They offered a free no obligation quotation, without any high pressure sales techniques.They came on time to do the job exactly as estimated. We have also appreciated Paul's help since on location of a key, undertaken at no cost.Lock Assist is a reliable and trustworthy company which delivers . This is particularly important where security is concerned.I would have no hesitation in recommending them.
Customer in Woodridge Close, 19 October 2008
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
Installing & Replacing locks & security
They are very helpful, polite, reliable & give value for money. PDP Electrical
Customer in Burgess Hill, 18 October 2008
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
Changed shop door and new lock to flat
They offer fast efficient service at reasonable cost.
Customer in Hassocks, 15 October 2008
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
Installing & Replacing locks & security
They are very helpful, poilite, reliable & give value for money
Customer in W Sussex, 13 October 2008
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
New security locks
He is the real deal when it comes to saying something and delivering the goods. On time , efficient and very pleasant,
Customer in , 13 October 2008
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
Gained entry to a house which the owner had locked himself out of!
Paul came out very quickly on a miserable, wet Sunday lunchtime, and persevered with a stubborn lock, eventually getting in with no damage or mess. It was nice to know there are still some decent, honest, hard working British workmen out there!
Customer in Hurstpierpoint, 7 October 2008
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
We believe we offer the best service, value for money and expertise there is.
Customer in Burgess Hill, 5 October 2008
Scores:
-Estimating: Not Applicable -Tidiness: Not Applicable -Timekeeping: Not Applicable 10Courtesy: 10 out of 10 -Workmanship: Not Applicable 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
Advice given over the phone.
My elderly parents rang for advice on a problem with the lock. They were given free advice over the phone which helped them solve the problem without having to call anyone out.
Customer in Hassocks, 1 October 2008
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
Many jobs, lock changes, safes, cuttig ect
Paul has worked very hard to achieve a high standard of professionalism and is a genuine and honest man. I would recommend him to the elderly especially, due to his values.
Customer in West Sussex, 1 October 2008
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
Fixed my patio door locks
They will not rest until the job is done properly.
Customer in Cuckfield, 29 September 2008
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 9Value for money: 9 out of 10
9.8
Combined score: 9.8 out of 10
Cutting of keys
Always very reliable and trustworthy. Excellent service provider.
Customer in West Sussex, 29 September 2008
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
Numerous
This firm is always quick to respond and to keep you informed of progress. Essential when working on client's properties.
Customer in Haywards Heath, 25 September 2008
Scores:
9Estimating: 9 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
9.8
Combined score: 9.8 out of 10
Paul has changed our locks
Very prompt, very polite, professional and good quality of work.
Customer in West Sussex, 19 September 2008
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
Door lock repaired and new lock on back door
Very kindly took me to the house I am looking after in Haywards Heath and attended to locks. Then drove me back to Burgess Hill and checked my front door lock.
Customer in Burgess Hill, 19 September 2008
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
Locksmith and security advice
Paul has completed a very varied selection of jobs for us with patience and courtesy to all concerned. Always prompt and offers value on different options of work possible.
Customer in West Sussex, 18 September 2008
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 6Value for money: 6 out of 10
9.3
Combined score: 9.3 out of 10
Examine and repair lock.
Willing to help keep repair costs down by considering an effective repair not just replacement. I would recommend them.
Customer in Haywards Heath, 16 September 2008
Scores:
10Estimating: 10 out of 10 8Tidiness: 8 out of 10 9Timekeeping: 9 out of 10 9Courtesy: 9 out of 10 9Workmanship: 9 out of 10 9Value for money: 9 out of 10
9
Combined score: 9 out of 10
New lock to office.
Highly professional service - I would always recommend his services.
Customer in Burgess Hill, 15 September 2008
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
Fitting new exterior and interior locks after numerous break-ins.
I would recommend them.
Customer in Hassocks, 15 September 2008
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
Emergency call out prised open lock
I was locked out, teatime two six year olds to get to bed and Paul was a knight in shinning armour. Tweny minutes after calling him we were safely in the house.
Customer in West Sussex, 13 September 2008
Scores:
10Estimating: 10 out of 10 9Tidiness: 9 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
9.7
Combined score: 9.7 out of 10
Replacement front door - Yale lock.
Excellent service, would definitely use again. I would recommend them.
Customer in Hassocks, 12 September 2008
Scores:
-Estimating: Not Applicable 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 -Value for money: Not Applicable
10
Combined score: 10 out of 10
Changed all locks after a burgulary.
The service from Lock Assist was excellent, he spent time explaining what he was doing and was very courteous. Very clean and tidy workmanship - couldn't have been more helpful. Thank you. I would recommend them.
Customer in Haywards Heath, 8 September 2008
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
One key installation to whole of house
The person was extremely helpful, reliable, prompt, tidy, accurate in his estimation, smart and knowledgeable. I would thoroughly recommend Lock Assist to everyone requiring the services of a locksmith. Excellent, I can't recommend him highly enough!
Customer in Headley Down, 5 September 2008
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
Lock and furnuture for access control
Excellent installation, very knowledgeable person.
Customer in West Sussex, 2 September 2008
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
Supplied replacements for lost conservatory keys
Very prompt, efficient service at great value. I would definitely recommend the service.
Customer in Haywards Heath, 2 September 2008
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
Locked out.
Great help during emergency!!! Great job and good service. I would recommend them.
Customer in Burgess Hill, 30 August 2008
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
Locks changed to a one key system
Very professional, got straight down to work once my requirements had been ascertained. Clean and tidy person who did a good job, reasonably priced and cleared up at the end although he tended to clear as he went from one part of the house to another.
Customer in Salisbury, 28 August 2008
Scores:
-Estimating: Not Applicable 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
Fitting combustion door locks
Paul was excellent, his product knowledge was vast, he was quick, tidy and professional at all times. I would recommend them.
Customer in Burgess Hill, 21 August 2008
Scores:
-Estimating: Not Applicable 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
Opened jammed lock and made a key
They went to a lot of trouble to sort out my key problem and I could not fault them for a perfect job well done. I would recommend them.
Customer in Hassocks, 13 August 2008
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 9Value for money: 9 out of 10
9.8
Combined score: 9.8 out of 10
Locksmiths, adjusting a UPVC door that was not locking
Impressed with work and attitude. I would recommend them.
Customer in Hassocks, 12 August 2008
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
Fit 2 x hardened padbolts
Punctual and all work carried out as per estimate.
Customer in Haywards Heath, 6 August 2008
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
Supply of specialist locks and keys.
We use Lock Assist for Special Cabinet Locks. Extremely helpful.
Customer in Lewes, 2 August 2008
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
Security lock box
A company that has always been helpful and provided excellent service. Would certainly continue to use this company in the future.
Customer in Burgess Hill, 1 July 2008
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
New locks, security advice and lots of keys cut
Excellent service and reliable. I would recommend them.
Customer in Haywards Heath, 27 May 2008
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
repaired back door lock
They are reliable and efficient and do what they say, when they say.
Customer in , 13 May 2008
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
Locksmiths.
All work was professional, courteous, punctual and cost effective. I would recommend them.
Customer in Brighton, 28 April 2008
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
Two lock overs and new lock
Work was professional, courteous, punctual and cost effective.
Customer in Brighton, 15 April 2008
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
Emergency Lock Out
Always swift, efficient, polite and professional. Would happily recommend Lock Assist.
Customer in Burgess Hill, 6 April 2008
Scores:
-Estimating: Not Applicable 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 -Value for money: Not Applicable
10
Combined score: 10 out of 10
Sorting out lock after getting locked out.
Very quick service and didn't try and sell me a whole new lock
Customer in Hassocks, 24 August 2007
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
Replaced front door lock
He was so helpful and he did not chat us into the most expensive choice. I highly recommend him.
Customer in West Sussex, 14 May 2007
Important Note:
Whilst every effort is made to ensure the accuracy of the information appearing on this page, the data has been compiled from information supplied by various individuals and businesses and Checkatrade cannot be held responsible for any omissions or inaccurate claims that may appear.
Checkatrade cannot be held responsible or liable for the quality of workmanship or service of any of the listed trades and services.