Checkatrade

Lock Assist

280 monitoring reports, 38 have been received in the past 6 months.

loading map
To protect the privacy of customers locations are displayed approximately.

Customer Monitoring Reports

Unlock and service patio door.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

On time, cheerful, nothing too much trouble. Managed to open the seized locked door, then service the mechanism.
Customer in Burgess Hill, 1 May 2012 business
Fit key safe.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Pleased with response to fit safe we wanted and whole job completed within 48 hours.
Customer in Hassocks, 1 May 2012 business
Unlcoked front door
Scores:
-Tidiness: Not Applicable 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Perfect! Very punctual and would use their service again.
Customer in Haywards Heath, 28 April 2012 business
Emergency call out - key jammed in lock.
Scores:
8Tidiness: 8 out of 10 9Timekeeping: 9 out of 10 8Courtesy: 8 out of 10 8Workmanship: 8 out of 10
8.3
Combined score: 8.3 out of 10
8.310

Very prompt response and all efforts made to rectify fault but new lock barrel was only solution.
Customer in Lewes, 26 April 2012 business
Gain access to property and change broken lock
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Very fast responce- very polite and helpfull, explained what needed to be done and got on with the job. Will use Lock Assist again and will recommend to friends and family. Thank-you very much Paul good job.
Customer in Horsham, 4 April 2012 business
Lubricated UPVC door mechanism, and provide key turner.
Scores:
-Tidiness: Not Applicable 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Very courteous and helpful. Went out of his way to suggest, seek and create instrument to assist my arthritic hands!
Customer in Burgess Hill, 4 April 2012 business
Fixed lock on door.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Very friendly, pleasant, professional service. Really got my door lock working well again.
Customer in Burgess Hill, 5 March 2012 business
Replacement of one lock and maintenance of a second lock.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

They came out within an hour of my call, were extremely courteous, did a great, neat job and were very, very tidy.
Customer in Haywards Heath, 28 February 2012 business
Place door (barrel) lock on outside door.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

They were efficient and did everything I asked of them. They phoned me back with a time and gave me a price over the phone and kept to it.
Customer in Horsham, 23 February 2012 business
Lock repair - Key wouldn't work and I was locked out
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Martin arrived in under 10 minutes, as promised which I was really impressed with as I was locked out of my flat! He quoted for the work upon arrival and completed tidily and very efficiently. Very polite and professional.
Customer in Burgess Hill, 19 February 2012 business
Locked out of house gained entry
Scores:
-Tidiness: Not Applicable 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Had to call locksmith as was shut out of house and car so no alternative. Turned up fairly, quickly and gained entry very quickly.
Customer in Haywards Heath, 11 February 2012 business
Repair broken door lock.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Prompt, professional, courteous. Would highly recommend.
Customer in Haywards Heath, 7 February 2012 business
Repair broken door lock
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Prompt, professional, courteous, would highly recommend.
Customer in Haywards Heath, 7 February 2012 business
Lock
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Job completed within half an hour of my phone call by extremely pleasant locksmith. Professional service with approach to minimise work and disruption and therefore my cost.
Customer in Hassocks, 16 January 2012 business
Mend chubb lock on front door.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Quick response, courteous workman, problem resolved efficiently.
Customer in Hassocks, 3 January 2012 business
Fixing door lock on fine door which set alarm off.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Very prompt and efficient service, came out within 30 mins of my phone call. I would recommend this company.
Customer in Burgess Hill, 16 December 2011 business
Back door lock freed and later replaced.
Scores:
-Tidiness: Not Applicable 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Friendly, efficient, knowledgeable but rather expensive labour charges.
Customer in Burgess Hill, 12 December 2011 business
Locks fitted to patio door
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Very professional and efficient. Would certainly recommend them.
Customer in Burgess Hill, 7 December 2011 business
Replace front door lock.
Scores:
8Tidiness: 8 out of 10 8Timekeeping: 8 out of 10 9Courtesy: 9 out of 10 8Workmanship: 8 out of 10
8.3
Combined score: 8.3 out of 10
8.310

Efficient, good service. I would recommend this company.
Customer in Burgess Hill, 6 December 2011 business
Locked out of our house
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Fantastic response time on a Saturday evening. Got us back in the house in less than 30 minutes from when we called.
Customer in Haywards Heath, 3 December 2011 business
New lock cover fitted.
Scores:
9Tidiness: 9 out of 10 8Timekeeping: 8 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.3
Combined score: 9.3 out of 10
9.310

Quote was exactly what work cost. They knew exactly what I needed and fitted the new part the next day - in fact my front door closes better now then it has for the past 6 years!
Customer in Burgess Hill, 30 November 2011 business
Lock repair
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Excellent service. Kept well informed. Repair carried out quickly and efficiently. Many thanks.
Customer in Lewes, 16 November 2011 business
Replace front door lock.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

I have used lock assist in the past and before they have been there on time and done the work in a professional,, efficient and friendly manner.
Customer in Burgess Hill, 15 November 2011 business
Front door lock out of line now fixed as good as new.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

I was very pleased with the work used to fix the lock to my front door and it was very comforting to know he was a Checkatrade member. I previously had had an estimate from another trade who priced £78 call out before quoting a price for work done. I would recommend this company.
Customer in Haywards Heath, 7 November 2011 business
Sourcing and providing a key to an old metal file cabinet
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Paul Harper Smith and his colleagues could not have been more helpful. I would have no hesitation in calling on them again, or recommending their services to a colleague or a friend!
Customer in Nr East Grinstead, 4 November 2011 business
Replaced lock mechanism on front door
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

The service was extremely helpful, polite and friendly. Originally, a few months ago, they actually informed me the work was not necessary, because the lock would function indefinitely with the broken spring, but could be done if we wanted. So very honest about work needed. Once we decided that we would go ahead, they had the job done within four days of me phoning to ask - including ordering n the part. So a very happy customer, and would definitely recommend, and use them again.
Customer in Hassocks, 3 November 2011 business
Front door had new lock put in.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Would use again, very pleased with the service, very friendly and would not hesitate to recommend him.
Customer in Burgess Hill, 1 November 2011 business
General work.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Excellent service - Very pleased with job done. I would recommend this company.
Customer in Haywards Heath, 1 November 2011 business
Emergency access to house - no key
Scores:
-Tidiness: Not Applicable 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Arrived promptly and dealt with problem, gave advice on security, good service given.
Customer in Hassocks, 29 October 2011 business
Changed lock on back door which was broken.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

A very pleasant and polite man, arrived about twenty minutes after call. Work done very professionally and I would recommend them.
Customer in Burgess Hill, 29 October 2011 business
My door was jammed, they opened it and took bar off which was damaged.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

The men were very nice and informed me of what the problem was and advised me on the best outcome with no pressure.
Customer in East Grinstead, 27 October 2011 business
Very good.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Very prompt, quite reasonable. I would recommend this company.
Customer in Hassocks, 20 October 2011 business
Change of door locks
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Fast, efficient, friendly, adjusted door as well as changing my locks.
Customer in Haywards Heath, 18 September 2011 business
Installed new type of lock and made good.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Excellent service, prompt response, obtained advice from our supplier on unfamiliar product, returned to make good wood work and perfect finish.
Customer in Hassocks, 6 September 2011 business
1 metal key holder
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

I found the gentleman extremely competent and most pleasant, he also fixed my daughters lock, I was most appreciative.
Customer in Forest Row, 30 August 2011 business
Door lock repaired
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Excellent, prompt and friendly service, first class!
Customer in Hassocks, 22 August 2011 business
Lock change.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Prompt, efficient and keen to give good service.
Customer in Burgess Hill, 22 August 2011 business
Lock changed.
Scores:
9Tidiness: 9 out of 10 9Timekeeping: 9 out of 10 9Courtesy: 9 out of 10 8Workmanship: 8 out of 10
8.8
Combined score: 8.8 out of 10
8.810

Polite, efficient, knowledgeable and helpful. Overall a good service.
Customer in Hassocks, 12 August 2011 business
New lock fitted on front door
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

On time, all done in about 40 minutes, no mess left. Great job!
Customer in Burgess Hill, 29 July 2011 business
Complete lock change
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Really happy with the work done. Very tidy job. Paul is very nice, friendly and polite. I'll definitely keep his card for the future.
Customer in Burgess Hill, 28 July 2011 business
New lock to garage door
Scores:
-Tidiness: Not Applicable 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Paul Harper Smith was kind, courteous, prompt and very pleasant to deal with. He did a good job and made sure I could use it before he left! He did the job the same day I phoned - so excellent, prompt service!
Customer in Haywards Heath, 25 July 2011 business
Replacement of UPVC window handle
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Could not be faulted from initial contact right through to completion
Customer in Burgess Hill, 25 July 2011 business
Fixed lock on patio door
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Paul had previously done a job for us so we were happy to use him again. The problem was quickly identified and fixed in no time. Would recommend.
Customer in Burgess Hill, 1 July 2011 business
Broken lock - unable to fasten front door.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Delighted with service. Phoned company - am. Engineer arrived 12:30pm and managed to adjust part to mend lock on this visit.
Customer in Hassocks, 1 July 2011 business
Door would not open, needed re alignment of catches.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Very pleased with work, turn up on time. Also able to give a quote on window locks there and then.
Customer in Burgess Hill, 1 July 2011 business
Locks changed
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Excellent, prompt attendance, clear quote, exemplary workmanship and cleaned up.
Customer in Hassocks, 23 June 2011 business
Check Mortice dead lock.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

A first class, professional, friendly job. I certainly would recommend Lock Assist to anyone.
Customer in Haywards Heath, 1 June 2011 business
Lock.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

A very pleasant person came at a time of stress, who was polite and courteous. I would definitely use them again, but hope I don't have too.
Customer in East Grinstead, 27 May 2011 business
Locksmith
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Martin was professional and polite and gave a first class service.
Customer in Burgess Hill, 26 May 2011 business
Making safe lock on patio door
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

The engineer worked so well, was pleasant, efficient and I am so grateful, I know feel safe with the patio doors working as they should.
Customer in Burgess Hill, 23 May 2011 business
Gained access to house.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Very good, said what he was doing, completed very fast.
Customer in Burgess Hill, 20 May 2011 business
2 new locks fitted.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Lock assist are friendly, quick and value for money. I am very happy to recommend them. I would recommend this company.
Customer in Haywards Heath, 12 May 2011 business
Cupboard lock broken - changed keys cut.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 -Workmanship: Not Applicable
10
Combined score: 10 out of 10
1010

Quickly attended on a call. Friendly efficient service and advice given.
Customer in Burgess Hill, 9 May 2011 business
Displaying customer monitoring reports 1 to 100 Read Next Page
Important Note:
Whilst every effort is made to ensure the accuracy of the information appearing on this page, the data has been compiled from information supplied by various individuals and businesses and Checkatrade cannot be held responsible for any omissions or inaccurate claims that may appear and recommend that consumers ask to see relevant qualifications and documentation from the contractor before accepting a quote.
Checkatrade cannot be held responsible or liable for the quality of workmanship or service of any of the listed trades and services.