Checkatrade

Longstaffes Heating & Plumbing

43 monitoring reports, 7 have been received in the past 6 months.

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Customer Monitoring Reports

Serviced Boiler and Gas Fire
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Simon was excellent today. Work carried out was first class and all for a reasonable price. Will only be using this company from now on. Highly recommended.
Customer in Ferndown, 1 May 2012 business
Fixed boiler fault, then came back to service boiler and gas fire
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Simon was brilliant. Rescued us in our hour of need, then made time to come back and service. Very thorough - will definitely use him again.
Customer in Bournemouth, 21 April 2012 business
Replace bath with shower enclosure and re-tiling as necessary
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

A first class service with excellent workmanship throughout, and ensured we were subject to the minimum of inconvenience, cleaned up at the end of each day.
Customer in Bournemouth, 29 March 2012 business
To remove and replace hot water immersion tank
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Work completed with speed and competence, nothing was too much trouble.
Customer in Bournemouth, 10 January 2012 business
Replaced all radiator thermostats x10
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Superb craftsmen, able to brief clearly and effectively then produce the best workmanship possible.
Customer in Bournemouth, 9 December 2011 business
Repaired toilet cistern. Fitted 2 washbasin taps.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Simon was friendly and understanding. He carried out the work very efficiently. Will recommend him to my friends and family.
Customer in Bournemouth, 7 December 2011 business
Replacing radiator thermostat and balancing central heating system.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 9Workmanship: 9 out of 10
9.8
Combined score: 9.8 out of 10
9.810

Very helpful, took time and trouble to sort out problems, I would recommend this company.
Customer in London, 25 November 2011 business
Replace heating system.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Excellent this is now the third job he has done for me. I would recommend this company.
Customer in Bournemouth, 25 October 2011 business
Installation of a replacement gas boiler and one new radiator.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

A professional job from start to finish. Minimum fuss and mess. A very reasonable quote. Knowledgeable about the products available and offered sensible and well considered advice.
Customer in Bournemouth, 12 September 2011 business
Boiler Service
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Reliable, efficient, courteous and friendly. Simon explained what he was doing and what he would need to do for the next service in a years time. Would highly recommend.
Customer in Bournemouth, 2 August 2011 business
Install new boiler and pipe work.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Helpful, honest, reliable and friendly. I would recommend Simon to everyone. Brilliant job, thanks.
Customer in Broadstone, 23 June 2011 business
Leaking toilet
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Great service, informed us of what needed doing, great job, thank you!
Customer in Bournemouth, 22 April 2011 business
Gas Boiler Service
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Professional, trustworthy and thoroughly nice person. Our boiler is only a year old but he gave it a full service because of some strange noises it had been making, however he only charged for the much quicker routine check. He will always go that extra step, has admirable attention to detail, highly recommended.
Customer in Bournemouth, 15 March 2011 business
Repairs to boiler
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Very professional and obviously has the customers best interests at heart. Gave honest and clear breakdown of costs and always arrived when he said he would. Excellent service.
Customer in Bournemouth, 4 March 2011 business
Servicing boiler and radiators
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Simon was courteous, I am pleased with his work and would definitely recommend him to family and friends.
Customer in Christchurch, 3 February 2011 business
Fitted replacement electric shower
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

The job wasn't as simple as expected because of the strange way that the previous shower had been fitted. Simon had to do some retiling and then come back the next day to finish the job so it took much longer than it should but he charged a very reasonable rate. Very polite and friendly. Would use him again and recommend him to others.
Customer in Bournemouth, 7 December 2010 business
Boiler service and installation of TRV's
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Really pleased with his work would definately use his services in the future.
Customer in Christchurch, 3 December 2010 business
Repair to boiler and then service completed.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Work carried out in a thorough and courteous manner. Very pleased with service.
Customer in Bournemouth, 30 September 2010 business
Plumbing services.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Very honest and trustworthy. We will be recommending Simon to our friends.
Customer in Ferndown, 23 September 2010 business
New heating elements fitted in emersion heater and fitting new parts on taps
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Very satisfied with the service, very efficient and reliable.  I would definitely use Mr Longstaffe again. Very professional and a nice person, very honest.
Customer in Bournemouth, 13 September 2010 business
Replaced shower valve.
Scores:
10Tidiness: 10 out of 10 8Timekeeping: 8 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.5
Combined score: 9.5 out of 10
9.510

We had problem with overflow, three plumbers before Simon failed to resolve the problem. Simon came several times until he had got to the route of the problem. Very satisfied.
Customer in Bournemouth, 13 September 2010 business
Boiler repair and service
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Simon was friendly,efficient and did an excellent job,would highly recommend.
Customer in Bournemouth, 10 September 2010 business
New mixer tap fitted on the kitchen sink
Scores:
10Tidiness: 10 out of 10 8Timekeeping: 8 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.5
Combined score: 9.5 out of 10
9.510

Very well done, quick, efficient and tidy job well done.
Customer in Bournemouth, 8 September 2010 business
Repair to central heating, replaced pump
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Simon was helpful and understanding, a polite trades person and very trustworthy.
Customer in Christchurch, 7 September 2010 business
Fit new radiator in conservatory.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

On time, polite, nothing was too much trouble and very tidy.
Customer in Poole, 2 September 2010 business
Repair to sani flo toilet which kept flushing duweto water leaking.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

As previous comments and also testify, Simon was indeed friendly and courteous. He was fair with the cost and we were totally satisfied with his work, will definitely use him again as we have a boiler too.
Customer in Bournemouth, 31 August 2010 business
Serviced boiler. Plumbing done in shower. 2 toilet cisterns mended.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Knowledgeable. Quick response. Very efficient, willing to do any small job, would highly recommend.
Customer in Poole, 25 August 2010 business
Rectify leak beneath sink in kitchen.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Prompt, polite, efficient and reasonably priced. I will be using this company again and recommend it highly.
Customer in Bournemouth, 16 August 2010 business
Plumbing.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Superb quality workmanship, courtesy, time keeping, tidiness completion and price as per quotation.
Customer in Christchurch, 6 August 2010 business
Bathroom suite installed.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

I was very satisfied with the service provided, I will be using him again.
Customer in Bournemouth, 20 July 2010 business
Boiler repair and full service.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Very friendly, very efficient, turned up on time and fixed our boiler. Would definitely use him again.
Customer in Dorset, 28 May 2010 business
Boiler service and shower pump installation.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Simon was reliable, courteous, explained what he was doing, workmanship was excellent, would highly recommend.
Customer in Bournemouth, 12 May 2010 business
Complete heating system,
Scores:
9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.810

Very pleased with work carried out, would definitely recommend to others.
Customer in Bournemouth, 27 April 2010 business
Plumbing
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Work commenced on time and finished on time, reasonable rates.
Customer in Bournemouth, 2 April 2010 business
Plumbing services.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Mr Longstaffe was prompt with very neat plumbing. a clean reliable service was obtained.
Customer in Ferndown, 3 March 2010 business
Replacement of a hot water cylinder (storage tank)
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

My water cylinder was leaking. Mr Longstaffe came round straight away (he was recommend to me) told me the approx. cost and completed the job to my 100% satisfaction. I have since used him whenever I needed a plumber. I highly recommend him.
Customer in Ferndown, 13 February 2007 business
Important Note:
Whilst every effort is made to ensure the accuracy of the information appearing on this page, the data has been compiled from information supplied by various individuals and businesses and Checkatrade cannot be held responsible for any omissions or inaccurate claims that may appear and recommend that consumers ask to see relevant qualifications and documentation from the contractor before accepting a quote.
Checkatrade cannot be held responsible or liable for the quality of workmanship or service of any of the listed trades and services.