Checkatrade

MSW Carpentry & Plumbing

Checkatrade membership number: 121605
Member of Checkatrade for over 2 years
MSW Carpentry & Plumbing Feedback Scores
43 customer feedback reports
with an average score of 9.6 out of 10.
Works in
Guildford,Woking,Weybridge,Cobham,Kingston,Petersfield Hampshire and West Sussex
Contact
name: Matthew Waterhouse
address:
Guildford, Surrey, GU2 7PH
telephone: 01483 838367   Enlarged for easy dialing:
01483 838367
mobile: 07901 667449
email:
web:
Company Profile

Fully qualified in both Plumbing and Carpentry with 5 years experience in the trade dealing with Bathroom and Kitchen installation, cylinder replacements, Water tank replacements and general plumbing.

Carpentry- Doors, Skirting, Architrave, Stud walls, Stairs and Cabinet making.

Skills
Main work undertaken
General Plumbing, Plumber, Radiators/Valves/Thermostats Installed/Replaced, Shower Installation/Repair, Under Floor Heating, Water Supply Pipe Repairs, Wet Rooms
Also skilled in
Bathroom Fitter, Bathrooms, Built In Furniture, Cabinet Makers/Handmade Furniture, Fitted Wardrobes, General Carpentry, Joinery, Kitchen Fitters, Kitchens
Accreditations
Checkatrade


City and Guilds
City & Guilds Level 1 Key Skills in Application of Number.
City & Guilds Level 1 Key Skills in Communication.
City & Guilds Level 1 Key Skills in Working with Others.
City & Guilds Level 2 in Furniture Production (Making and Installing Furniture.
City & Guilds for Copper Tube Domestic Installation.
City & Guilds for Copper Tube Advisor.
City & Guilds for Sanitary Accommodation Installation, Maintenance and Design.
City & Guilds for bathroom Design.
BPEC Certificate of Achievement for Water Supply (Water Fittings) Regulations 1999.
FFINTO Skills For Business Certificate for Apprenticeship in Making and Installing Furniture.
Highbury College Certificate held for Employment Rights & Responsibilities.
Company Information
Interviewed on: 26 June 2009 Public Liability Insurance: Current - Verified on 23 June 2011
Limited Company: No Insured by: NIG
VAT Registered: No Coverage amount (£): 2,000,000
References 4 received by Checkatrade

These references were checked by Checkatrade when MSW Carpentry & Plumbing joined in July 2009.

Plumbing
Job completed well, on time and within budget. Friendly, helpful, well organised and tidy.
Customer in Fareham, 5 August 2009
Plumbing services.
Competent, enthusiastic, efficient and business like.
Customer in Hawkley, 2 July 2009
Bathroom.
Meticulous and hard working. Overall finished project, my complete bathroom was outstanding. I would be happy to recommend them.
Customer in Farnham, 2 July 2009
Reliable, keeps in contact, good work. I would be happy to recommend them.
Customer in Petworth, 2 July 2009
Customer Monitoring Reports Showing 10 out of 43
Total recommendations: 43, average score 9.6 9.6 Last six months: 3 reports, average rating 7.9
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Repaired toilet which was pouring water out of the overflow pipe.

Excellent through out arrived on time very polite. Quick worker.
Customer in Guildford, 9 May 2012
Scores:
5Tidiness: 5 out of 10 0Timekeeping: 0 out of 10 5Courtesy: 5 out of 10 5Workmanship: 5 out of 10
3.8
Combined score: 3.8 out of 10
3.810
Refurb of plumbing system, new shower room and new bathroom

He was employed to refurbish our plumbing, install a new bathroom and separate shower room. Tiler that he employed let us down the night before. He assured us he would finish the bathroom, but let us down because a larger job had come in. We have had to employ others to finish the work. All other trades we used were 100% reliable and on time.
Customer in Sutton, 31 March 2012
Response from MSW Carpentry & Plumbing:
I feel the above feedback is totally unacceptable, I was always going to finish this work, but because I had started a new job the next available date I was able to get back was 24th April, which they were not happy with and told me they were going to get someone else to finish. I explained that as a sole trader I need a bit of notice to book work in as I am very busy. With that I felt the communication with the customer broke down and he told me not to come back.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Hanging 7 new doors.

If you want any doors hung then this is the person to use, fantastic.
Customer in Farnham, 2 March 2012
Scores:
10Tidiness: 10 out of 10 9Timekeeping: 9 out of 10 9Courtesy: 9 out of 10 10Workmanship: 10 out of 10
9.5
Combined score: 9.5 out of 10
9.510
New bathroom install.

I am extremely pleased with our new bathroom, Matt has done a fantastic job.
Customer in Farnham, 7 November 2011
Scores:
10Tidiness: 10 out of 10 9Timekeeping: 9 out of 10 9Courtesy: 9 out of 10 10Workmanship: 10 out of 10
9.5
Combined score: 9.5 out of 10
9.510
New kitchen, oak flooring.

Matt was always on time polite, clean and get the job finished quicker than we though, will use again.
Customer in Farnham, 8 October 2011
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Leak to WC. Resealed flush pipe

Came out on a Sunday, did the job really quickly, cost was much less than I was expecting.
Customer in Guildford, 11 September 2011
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Laminate floor (as per photos) and fitting of new kitchen, inc another laminate floor

Matt does an excellent job - he is patient and helpful and managed to deliver a high standard of work despite being surrounded with various builders mess, teenage children and pets. He is always happy to give advice and discuss any issues. Would definitely use him again.
Customer in Horsham, 8 July 2011
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Fitting of doors, skirting and dado rail. Replacement of decking.

Matt was brilliant. He works really hard and produces a professional finish. I can't fault him. At the end of each day, he cleared up any mess. He is considerate (i.E. Closing exterior windows to reduce dust coming in form where he was working outside) I rate his work so highly, I have already recommended Matt to friends and will be booking him to re-fit my kitchen later in the year. It was refreshing to use a tradesman who is so clearly proud of his work and so professional.
Customer in Epsom, 17 May 2011
Scores:
9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.810
Fit Whirlpool bath, wet room shower and stud wall.

Matt provided an excellent professional service. Problems were found when the old suite was removed, but he resolved them without issues.
Customer in Camberley, 8 April 2011
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Doors

Clean, tidy, efficient, just what we wanted!
Customer in Woking, 7 April 2011
These are only the latest 10 customer monitoring reports. Click to see all 43 reports!
Important Note:
Whilst every effort is made to ensure the accuracy of the information appearing on this page, the data has been compiled from information supplied by various individuals and businesses and Checkatrade cannot be held responsible for any omissions or inaccurate claims that may appear and recommend that consumers ask to see relevant qualifications and documentation from the contractor before accepting a quote.
Checkatrade cannot be held responsible or liable for the quality of workmanship or service of any of the listed trades and services.