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M&M Tree Surgeons Ltd. Feedback Scores

M&M Tree Surgeons Ltd.

Checkatrade membership number: 115

Address

Epsom, Surrey, KT17 2HW

Contact

name: Mike Pendry
telephone: 020 8 393 8144   Enlarged for easy dialing:
020 8 393 8144

0800 783 4287
mobile: 07710 308577
fax: 020 8 393 8144
web: www.MandMgardens.co.uk
ProfileSkillsVetting
Checkatrade member since: 21 September 1999
Overall Rating: 9.6
Total recommendations: 40
Last six months: 1 cards, average rating 10
Description
We have been established since 1986 and have a wealth of knowledge and experience in all areas of arboriculture, having carried out every conceivable form of tree surgery from reducing/dismantling large trees in awkward situations down to the correct pruning of old overgrown fruit trees.

We concentrate the majority of our work within a 12 mile radius from our Epsom depot and have over 2,300 clients on our database.

All our staff are qualified, we are council approved and fully insured.
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Customer Monitoring Reports

Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
Trimmed high hedges, pruned overhanging trees
Arrived on time with necessary equipment. Dealt with difficult access position for pruning. Staff knowledgeable about trees and courteous. Price reasonable. Recommended.
Customer in Banstead, 6 October 2008
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 -Value for money: Not Applicable
9.9
Combined score: 9.9 out of 10
Reduced Sycamore two foot, removed lower limbs
Highly recommended, very clean and tidy .
Customer in Epsom, 20 June 2008
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 8Value for money: 8 out of 10
9.7
Combined score: 9.7 out of 10
Lopping of one tree and removal of another.
No complaints, I managed to get my appointment changed at very short notice.  Arrived on time, work carried out efficiently and cleaned up afterwards. I would recommend them.
Customer in Sutton, 6 June 2008
Scores:
10Estimating: 10 out of 10 8Tidiness: 8 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
9.7
Combined score: 9.7 out of 10
Coppicing of tree/tamarisk.
I would recommend them.
Customer in Sutton, 6 February 2008
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
Take down 50ft tree and clear away.
Very courteous, polite and helpful, plenty of time to help customer with their concerns. I would recommend them.
Customer in Sutton, 11 August 2007
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
Reducing conifers etc and creating wood piles.
M&M Tree Surgeons arrived early, worked solidly all day and cleared up thoroughly at the end.
Customer in North Cheam Sutton, 25 May 2007
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 -Value for money: Not Applicable
10
Combined score: 10 out of 10
Tree surgery
I was impressed by the courteous and friendly manner of the whole team and understanding of a dispute with a neighbour over boundaries. I would recommend them.
Customer in Banstead, 12 April 2006
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
Tree surgery
I would recommend them.
Customer in Weybridge, 28 March 2006
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 9Workmanship: 9 out of 10 9Value for money: 9 out of 10
9.5
Combined score: 9.5 out of 10
Tree pruning.
Turned up on time, worked solidly, competitive price, I would recommend them.
Customer in Worcester Park, 15 February 2006
Scores:
-Estimating: Not Applicable 10Tidiness: 10 out of 10 -Timekeeping: Not Applicable 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
Tree lopping.
Worked very hard and soon had the job finished. I would recommend them.
Customer in Chessington, 10 November 2005
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 -Value for money: Not Applicable
10
Combined score: 10 out of 10
Fell goat willow just below height of wall.
I would recommend them.
Customer in Long Ditton, 13 October 2005
Scores:
8Estimating: 8 out of 10 8Tidiness: 8 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 9Workmanship: 9 out of 10 9Value for money: 9 out of 10
9
Combined score: 9 out of 10
Felling ash tree and shortening eucalyptus.
Friendly and efficient. I would recommend them.
Customer in Worcester Park, 21 July 2005
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
To lop and prune trees and shrubs in our front garden.
Their compentence and their attention to what we requested. (We did have to wait some time before they could come). I would recommend them.
Customer in Ashtead, 7 June 2005
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
Lopping off laurels
Very efficient, hardworking, clean & polite. I would recommend them.
Customer in Worcester Park, 26 April 2005
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 8Timekeeping: 8 out of 10 10Courtesy: 10 out of 10 9Workmanship: 9 out of 10 8Value for money: 8 out of 10
9.1
Combined score: 9.1 out of 10
Tree Surgery
They worked well and tidied up afterwards. I would recommend them.
Customer in Epsom, 22 April 2005
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 7Timekeeping: 7 out of 10 9Courtesy: 9 out of 10 9Workmanship: 9 out of 10 10Value for money: 10 out of 10
9.1
Combined score: 9.1 out of 10
5hrs tree surgery work.
Tidy & efficient. I would recommend them.
Customer in Chessington, 11 April 2005
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
Felling of 3 fruit trees
Overall workmanship and efficiency. I would recommend them.
Customer in New Malden, 23 March 2005
Scores:
10Estimating: 10 out of 10 9Tidiness: 9 out of 10 8Timekeeping: 8 out of 10 9Courtesy: 9 out of 10 9Workmanship: 9 out of 10 -Value for money: Not Applicable
9
Combined score: 9 out of 10
Cutting Conifers down and disposing of them.
They came and did what was asked of them and were very pleasant. I would recommend them.
Customer in Chessington, 15 March 2005
Scores:
10Estimating: 10 out of 10 8Tidiness: 8 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
9.7
Combined score: 9.7 out of 10
Tree surgery
They have a thorough knowledge of their subject and a 'can-do- attitude. I would recommend them.
Customer in Epsom, 14 March 2005
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
Tree surgery.
I would recommend them.
Customer in Banstead, 14 March 2005
Scores:
9Estimating: 9 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 8Value for money: 8 out of 10
9.6
Combined score: 9.6 out of 10
Cutting tree by 50%.
They were very polite. I would recommend them.
Customer in New Malden, 8 March 2005
Scores:
10Estimating: 10 out of 10 9Tidiness: 9 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 -Value for money: Not Applicable
9.7
Combined score: 9.7 out of 10
Lopped 2 horsechestnut trees
The team worked well and cleaned up after they finished. They were courteous. I would recommend them.
Customer in Sutton, 1 March 2005
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 -Value for money: Not Applicable
10
Combined score: 10 out of 10
Reducing canopies on 2 Copper Beeches.
Explained in detail what work would be carried out and total cost - carried out work professionally with proper safety equipment - no mess left. All cleared away. I would recommend them.
Customer in Waloton-on-thames, 17 February 2005
Scores:
10Estimating: 10 out of 10 9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 8Workmanship: 8 out of 10 10Value for money: 10 out of 10
9.3
Combined score: 9.3 out of 10
Prune Mulberry bush.
I would recommend them.
Customer in Thames Ditton, 17 February 2005
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 8Timekeeping: 8 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
9.7
Combined score: 9.7 out of 10
Tree surgery.
I was impressed by their professionalism, courtesy, tidiness - generally very pleasant. I would recommend them.
Customer in Epsom, 15 February 2005
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
Tree shaping.
Everything.
Customer in Esher, 18 October 2004
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 8Timekeeping: 8 out of 10 8Courtesy: 8 out of 10 10Workmanship: 10 out of 10 -Value for money: Not Applicable
9.2
Combined score: 9.2 out of 10
-
I would recommend them.
Customer in London, 29 September 2004
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 -Value for money: Not Applicable
10
Combined score: 10 out of 10
Tree surgery & dead tree felling.
Work was carried out as and when agreed. They knew what they were doing and used correct equipment to carry out task. I would recommend them.
Customer in Ewell, 21 September 2004
Scores:
10Estimating: 10 out of 10 9Tidiness: 9 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 9Workmanship: 9 out of 10 10Value for money: 10 out of 10
9.4
Combined score: 9.4 out of 10
Felling and clearing of fir tree.
I would recommend them.
Customer in New Malden, 8 July 2004
Scores:
10Estimating: 10 out of 10 8Tidiness: 8 out of 10 10Timekeeping: 10 out of 10 8Courtesy: 8 out of 10 8Workmanship: 8 out of 10 -Value for money: Not Applicable
8.8
Combined score: 8.8 out of 10
Pruning
I would recommend them.
Customer in Ewell, 22 June 2004
Scores:
8Estimating: 8 out of 10 8Tidiness: 8 out of 10 6Timekeeping: 6 out of 10 8Courtesy: 8 out of 10 8Workmanship: 8 out of 10 -Value for money: Not Applicable
7.7
Combined score: 7.7 out of 10
Fell a dead silver birch and reshape blue cedar.
I was impressed by their efficiency - especially of Andy (hard worker). I would recommend them.
Customer in Epsom, 18 June 2004
Scores:
9Estimating: 9 out of 10 9Tidiness: 9 out of 10 9Timekeeping: 9 out of 10 9Courtesy: 9 out of 10 10Workmanship: 10 out of 10 -Value for money: Not Applicable
9.3
Combined score: 9.3 out of 10
Raising canopy of a goats willow and felling arizona cypres.
Most impressed by the knowledge about trees; very informed about their work. I would recommend them.
Customer in Walton On Thames, 12 September 2003
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 -Value for money: Not Applicable
10
Combined score: 10 out of 10
Remove and grind down 2 conifers. Replaced 2 conifers 8Ft.
Impressed by everything. I would recommend them.
Customer in Banstead, 16 July 2003
Scores:
10Estimating: 10 out of 10 6Tidiness: 6 out of 10 10Timekeeping: 10 out of 10 9Courtesy: 9 out of 10 8Workmanship: 8 out of 10 -Value for money: Not Applicable
8.5
Combined score: 8.5 out of 10
Felling of large Fir Tree.
Most impressed by their timliness. I would recommend them.
Customer in Claygate, 18 December 2002
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 -Value for money: Not Applicable
10
Combined score: 10 out of 10
Cutting down 4 large cypress trees and digging out roots.
Reasonable charge. Contacted neighbours who own the back road for permission to use it. Turned up punctually on agreed dates. Impeccable clear up on completion. I would recommend them.
Customer in Worcester Park, 30 November 2002
Scores:
8Estimating: 8 out of 10 8Tidiness: 8 out of 10 8Timekeeping: 8 out of 10 7Courtesy: 7 out of 10 8Workmanship: 8 out of 10 -Value for money: Not Applicable
7.8
Combined score: 7.8 out of 10
Cutting down trees.
Impressed by the speed of work and the removal of tree branches etc. I would recommend them.
Customer in Worcester Park, 29 November 2002
Scores:
9Estimating: 9 out of 10 9Tidiness: 9 out of 10 9Timekeeping: 9 out of 10 9Courtesy: 9 out of 10 9Workmanship: 9 out of 10 -Value for money: Not Applicable
9
Combined score: 9 out of 10
Tree pruning.
Came to estimate early in the morning before I went to work - Also was happy to give their advice re my trees. I would certainly use them again.
Customer in West Ewell, 28 November 2002
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 -Value for money: Not Applicable
10
Combined score: 10 out of 10
Tree taken down.
Quick and clean. I would recommend him.
Customer in Worcester Park, 24 November 2002
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 -Value for money: Not Applicable
10
Combined score: 10 out of 10
Lopping 8 trees (large pines and sycamores).
Most impressed by general helpfulness and quality. Care taken inpreserving garden area. I would recommend them.
Customer in Banstead, 7 November 2002
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 -Value for money: Not Applicable
10
Combined score: 10 out of 10
4 Leylander cut down to hedge height.
Impressed overall. I would recommend them.
Customer in Ewell, 24 October 2002
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