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Brighton Suzuki
100
monitoring reports,
55
have been received in the past 6 months.
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Customer Monitoring Reports
Sourced and sold second hand car as requested
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Excellent service - professional, prompt and polite at all times. Thorough explanations given.
Customer in Shoreham-By-Sea
,
27 April 2012
business
Brighton Suzuki
www.checkatrade.com/Maxmatt
Front brake discs and pads.
Scores:
10
Tidiness: 10 out of 10
9
Timekeeping: 9 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.8
10
I was very happy with the quality of service provided.
Customer in Brighton
,
25 April 2012
business
Brighton Suzuki
www.checkatrade.com/Maxmatt
Car purchase
Scores:
-
Tidiness: Not Applicable
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Found a car that matched the specification I supplied, quickly and efficiently. Made the whole process stress-free and unbelievably quick.
Customer in Brighton
,
21 April 2012
business
Brighton Suzuki
www.checkatrade.com/Maxmatt
Tyres checked and replaced
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
I had several of my tires changed by Maxmatt who did so in a very fast, efficient and helpful manner including checking my other tyres for me as well. I had pre-booked my fitting time and the work was started as soon as I got there meaning it took no more than 20 minutes to do. I would definitely recommend them for any of your car servicing needs to their exceptional service and of course a very very reasonable price! Many thanks to all the team there.
Customer in Burgess Hill
,
12 April 2012
business
Brighton Suzuki
www.checkatrade.com/Maxmatt
MOT and repair
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
I would recommend this company.
Customer in Brighton
,
12 April 2012
business
Brighton Suzuki
www.checkatrade.com/Maxmatt
Car service
Scores:
-
Tidiness: Not Applicable
9
Timekeeping: 9 out of 10
10
Courtesy: 10 out of 10
-
Workmanship: Not Applicable
9.5
Combined score: 9.5 out of 10
9.5
10
Very good reception, very happy chap, nice area to wait in, kept up to date with work being done.
Customer in Shoreham By Sea
,
7 April 2012
business
Brighton Suzuki
www.checkatrade.com/Maxmatt
They sold us a brand new car
Scores:
-
Tidiness: Not Applicable
-
Timekeeping: Not Applicable
10
Courtesy: 10 out of 10
-
Workmanship: Not Applicable
10
Combined score: 10 out of 10
10
10
Courteous, professional and friendly. Very flexible with provision of courtesy car while awaiting for delivery of our new car (which was delayed through no fault of theirs) and while we tried to sell privately our old car. Much to recommend.
Customer in Brighton
,
6 April 2012
business
Brighton Suzuki
www.checkatrade.com/Maxmatt
MOT
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Friendly and professional service.
Customer in Hove
,
5 April 2012
business
Brighton Suzuki
www.checkatrade.com/Maxmatt
MOT
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Very nice staff and a good job was done.
Customer in Hassocks
,
5 April 2012
business
Brighton Suzuki
www.checkatrade.com/Maxmatt
Complete Service and MOT
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
I cannot express how happy I was with the service I received from every member of staff at MaxMatt, while dropping my car off to be serviced I mentioned that my lift back to collect it had let me down so could be a little late collecting my car. Expecting them to say ok I had them falling over themselves offering me lifts back to work and to come collect me when the car was ready or a courtesy car, as one member of staff took my details another sorted me out a car, I was offered tea and coffee although I declined just as well as two minutes later I was on my way back to work. Owen the service manager communicated with me throughout the day via text as was aware I had meetings, when the news came my car needed work to pass the MOT my heart jumped a beat, when he talked me through I was thinking this is going to cost me when he told me the price I was stunned it was not even half of what was going through my mind. When I collected the car and was presented with the bill they talked me through it in plain English, gave me some great advice and every step of the way were polite and caring. I have one complaint and that is simply that I have only just found out about them, keep up the good work you have a customer for life.
Customer in Lancing
,
4 April 2012
business
Brighton Suzuki
www.checkatrade.com/Maxmatt
Sale of suzuki swift attitude.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Matthew Fong and Steve Boucher were extremely helpful and courteous. I would recommend this company.
Customer in Haywards Heath
,
31 March 2012
business
Brighton Suzuki
www.checkatrade.com/Maxmatt
MOT
Scores:
9
Tidiness: 9 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
9
Workmanship: 9 out of 10
9.5
Combined score: 9.5 out of 10
9.5
10
VERY HELPFUL AS ALWAYS.
Customer in Brighton
,
28 March 2012
business
Brighton Suzuki
www.checkatrade.com/Maxmatt
52 point check, engine flush/clean car clean (externally).
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
The staff were extremely cooperative and friendly. Very happy with the service I received.
Customer in Brighton
,
22 March 2012
business
Brighton Suzuki
www.checkatrade.com/Maxmatt
MOT failure - completed!
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Excellent workmanship all round!
Customer in Brighton
,
17 March 2012
business
Brighton Suzuki
www.checkatrade.com/Maxmatt
Car sales.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
-
Workmanship: Not Applicable
10
Combined score: 10 out of 10
10
10
Friendly and efficient service. Matthew was very helpful. I would recommend this company.
Customer in Lewes
,
15 March 2012
business
Brighton Suzuki
www.checkatrade.com/Maxmatt
Sales, MOT, service
Scores:
9
Tidiness: 9 out of 10
9
Timekeeping: 9 out of 10
9
Courtesy: 9 out of 10
9
Workmanship: 9 out of 10
9
Combined score: 9 out of 10
9
10
No complaints, very prompt from enquiry on VCS.
Customer in Hove
,
14 March 2012
business
Brighton Suzuki
www.checkatrade.com/Maxmatt
Linkage renewal.
Scores:
-
Tidiness: Not Applicable
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Customer care - superb workmanship/service. Second to none. Would highly recommend a garage you can trust.
Customer in Brighton
,
13 March 2012
business
Brighton Suzuki
www.checkatrade.com/Maxmatt
MOT test - spare key supplied and coded.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
9
Courtesy: 9 out of 10
10
Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.8
10
Very good service! Been coming here for over 10 years always been taken care of.
Customer in Brighton
,
12 March 2012
business
Brighton Suzuki
www.checkatrade.com/Maxmatt
MOT.
Scores:
-
Tidiness: Not Applicable
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
-
Workmanship: Not Applicable
10
Combined score: 10 out of 10
10
10
Very efficient and polite.
Customer in Brighton
,
9 March 2012
business
Brighton Suzuki
www.checkatrade.com/Maxmatt
MOT, repairs service.
Scores:
-
Tidiness: Not Applicable
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
-
Workmanship: Not Applicable
10
Combined score: 10 out of 10
10
10
Professional, honest and courteous.
Customer in Brighton
,
1 March 2012
business
Brighton Suzuki
www.checkatrade.com/Maxmatt
Suzuki got me a new car through the motability scheme.
Scores:
-
Tidiness: Not Applicable
9
Timekeeping: 9 out of 10
10
Courtesy: 10 out of 10
-
Workmanship: Not Applicable
9.5
Combined score: 9.5 out of 10
9.5
10
Friendly, good service. Very helpful and knowledgeable. Would thoroughly recommend.
Customer in Brighton
,
29 February 2012
business
Brighton Suzuki
www.checkatrade.com/Maxmatt
Searched for my dream car and found it for me
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
I am delighted with the service, I knew exactly the car I wanted, described it to Matthew and he located one for me. It was collected from Manchester within a week! Fantastic.
Customer in Brighton
,
28 February 2012
business
Brighton Suzuki
www.checkatrade.com/Maxmatt
Service and safety check.
Scores:
-
Tidiness: Not Applicable
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Friendly, polite and efficient.
Customer in Brighton
,
25 February 2012
business
Brighton Suzuki
www.checkatrade.com/Maxmatt
MOT and service.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Helpful, friendly, honest. What more do you want.
Customer in Godalming
,
24 February 2012
business
Brighton Suzuki
www.checkatrade.com/Maxmatt
MOT
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Friendly, courteous, honest, excellent service.
Customer in Pulborough
,
24 February 2012
business
Brighton Suzuki
www.checkatrade.com/Maxmatt
Examining brake pads and replace if necessary
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Good bunch, work well, on time, well pleased.
Customer in Hove
,
23 February 2012
business
Brighton Suzuki
www.checkatrade.com/Maxmatt
Annual service and MOT.
Scores:
-
Tidiness: Not Applicable
8
Timekeeping: 8 out of 10
10
Courtesy: 10 out of 10
-
Workmanship: Not Applicable
9
Combined score: 9 out of 10
9
10
Efficient service.
Customer in Brighton
,
20 February 2012
business
Brighton Suzuki
www.checkatrade.com/Maxmatt
General work.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
I would recommend this company.
Customer in Brighton
,
17 February 2012
business
Brighton Suzuki
www.checkatrade.com/Maxmatt
MOT.
Scores:
8
Tidiness: 8 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
8
Workmanship: 8 out of 10
9
Combined score: 9 out of 10
9
10
I would recommend this company.
Customer in Brighton
,
16 February 2012
business
Brighton Suzuki
www.checkatrade.com/Maxmatt
MOT.
Scores:
10
Tidiness: 10 out of 10
8
Timekeeping: 8 out of 10
10
Courtesy: 10 out of 10
9
Workmanship: 9 out of 10
9.3
Combined score: 9.3 out of 10
9.3
10
The service provided is always really good and professional with a friendly human touch.
Customer in Peacehaven
,
16 February 2012
business
Brighton Suzuki
www.checkatrade.com/Maxmatt
Oil leak repair and MOT.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Very friendly and helpful keeping me updated with things etc.
Customer in Brighton
,
15 February 2012
business
Brighton Suzuki
www.checkatrade.com/Maxmatt
MOT and mini service check wheel bearings.
Scores:
9
Tidiness: 9 out of 10
9
Timekeeping: 9 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
9.5
Combined score: 9.5 out of 10
9.5
10
As always a very efficient and friendly, professional service. Carried out in a relaxed environment.
Customer in Hove
,
15 February 2012
business
Brighton Suzuki
www.checkatrade.com/Maxmatt
MOT and Service
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Excellent excellent. I am over the moon about my experience of having a service and MOT done by MAXMATT. I dropped the car off a little earlier than had been arranged...this was not a problem. I was offered a drink as I came in and was well looked after. The whole process was explained to me up front and any possible costs were outlined before any work was started. The final bill came to less than was quoted. Never happened to me before. The staff were great everybody was equally friendly and helpful. Best experience I have ever had from a mechanics. Brilliant. Thank you.
Customer in Hassocks
,
15 February 2012
business
Brighton Suzuki
www.checkatrade.com/Maxmatt
Mot.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Excellent.
Customer in Brighton
,
14 February 2012
business
Brighton Suzuki
www.checkatrade.com/Maxmatt
Replacement of braked and pads.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Polite, articulate, eager to explain why they are doing the work.
Customer in Brighton
,
13 February 2012
business
Brighton Suzuki
www.checkatrade.com/Maxmatt
MOT.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
I would recommend this company.
Customer in Hove
,
13 February 2012
business
Brighton Suzuki
www.checkatrade.com/Maxmatt
MOT and annual service.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
I have used Brighten Suzuki for 2 years in person and have always had first class courtesy, prompt and very professional service. Very efficient and sensible pricing in fact they seem to go that extra mile to please.
Customer in Lancing
,
9 February 2012
business
Brighton Suzuki
www.checkatrade.com/Maxmatt
Annual service.
Scores:
9
Tidiness: 9 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
9
Workmanship: 9 out of 10
9.5
Combined score: 9.5 out of 10
9.5
10
Good service at a competitive price.
Customer in Brighton
,
7 February 2012
business
Brighton Suzuki
www.checkatrade.com/Maxmatt
Full service management check
Scores:
8
Tidiness: 8 out of 10
9
Timekeeping: 9 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
9.3
Combined score: 9.3 out of 10
9.3
10
Brilliant service, professional customer service, I have been very pleased dealing with you.
Customer in Brighton
,
7 February 2012
business
Brighton Suzuki
www.checkatrade.com/Maxmatt
MOT
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Very polite, professional and good value. Also got a free coffee. Thanks!
Customer in Hove
,
2 February 2012
business
Brighton Suzuki
www.checkatrade.com/Maxmatt
Car sales.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Well looked after.
Customer in Worthing
,
30 January 2012
business
Brighton Suzuki
www.checkatrade.com/Maxmatt
Car service
Scores:
-
Tidiness: Not Applicable
-
Timekeeping: Not Applicable
10
Courtesy: 10 out of 10
8
Workmanship: 8 out of 10
9
Combined score: 9 out of 10
9
10
Friendly quick, helpful, good value for money.
Customer in Hove
,
30 January 2012
business
Brighton Suzuki
www.checkatrade.com/Maxmatt
MOT and remedy work.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Excellent service blown away. Very friendly and helpful. I will be recommending him to family and friends plus I will be back. Thank you.
Customer in Brighton
,
27 January 2012
business
Brighton Suzuki
www.checkatrade.com/Maxmatt
Car repair
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
From first contact to day I collected my car the personal service I received was excellent, courtesy and professionalism always shown to me, Matthew has been brilliant and extremely helpful.
Customer in Brighton
,
19 January 2012
business
Brighton Suzuki
www.checkatrade.com/Maxmatt
Repair for poor starting, winter check
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
No problems, the car was collected and delivered at agreed time and work carried out at agreed price.
Customer in Worthing
,
19 January 2012
business
Brighton Suzuki
www.checkatrade.com/Maxmatt
Car sales
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Efficient service, special thanks to Matt.
Customer in Brighton
,
17 January 2012
business
Brighton Suzuki
www.checkatrade.com/Maxmatt
Starter motor replaced and two new tyres fitted
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
I have had excellent service on this and every other occasion that I have used this company.
Customer in Shoreham-By-Sea
,
17 January 2012
business
Brighton Suzuki
www.checkatrade.com/Maxmatt
Car service.
Scores:
9
Tidiness: 9 out of 10
9
Timekeeping: 9 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
9.5
Combined score: 9.5 out of 10
9.5
10
Excellent service all round.
Customer in Burgess Hill
,
12 January 2012
business
Brighton Suzuki
www.checkatrade.com/Maxmatt
Fuel tank recall.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
The garage is very good to me. I just drive it out. There is never a problem.
Customer in Hove
,
10 January 2012
business
Brighton Suzuki
www.checkatrade.com/Maxmatt
Winter check - tyre replacement
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
The car was collected and delivered at the agreed time. I was kept informed of the cost and the car was returned clean as the garage had washed and hoovered it free of charge!
Customer in Hassocks
,
9 January 2012
business
Brighton Suzuki
www.checkatrade.com/Maxmatt
New wind screen wipes fixed, front and back.
Scores:
9
Tidiness: 9 out of 10
9
Timekeeping: 9 out of 10
9
Courtesy: 9 out of 10
9
Workmanship: 9 out of 10
9
Combined score: 9 out of 10
9
10
Very good service, helpful and reliable.
Customer in Hove
,
9 January 2012
business
Brighton Suzuki
www.checkatrade.com/Maxmatt
Full service.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Very useful advice very helpful all round, very reasonably priced. I would recommend this company.
Customer in Lewes
,
30 December 2011
business
Brighton Suzuki
www.checkatrade.com/Maxmatt
Repair to door, dent, scratches, following crash
Scores:
10
Tidiness: 10 out of 10
8
Timekeeping: 8 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
9.5
Combined score: 9.5 out of 10
9.5
10
Quick, flexible service, friendly and courtesy, all at a very reasonable rate.
Customer in Lewes
,
30 December 2011
business
Brighton Suzuki
www.checkatrade.com/Maxmatt
MOT.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Always helpful, friendly, professional manner. Informative regarding offers seasonally. Great service - thanks!
Customer in Hove
,
23 December 2011
business
Brighton Suzuki
www.checkatrade.com/Maxmatt
Brake repairs.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Work carried out when requested. Left to work, car ready at agreed time.
Customer in Brighton
,
4 December 2011
business
Brighton Suzuki
www.checkatrade.com/Maxmatt
New purchase.
Scores:
-
Tidiness: Not Applicable
-
Timekeeping: Not Applicable
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
The whole procedure of purchasing has been a pleasure. Matthew has been extremely helpful and pleasant with an excellent sense of humour too. I would recommend this company.
Customer in Lewes
,
22 November 2011
business
Brighton Suzuki
www.checkatrade.com/Maxmatt
Purchase of new vehicle.
Scores:
-
Tidiness: Not Applicable
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Excellent service and advice throughout the choice of vehicle, sale and part exchange of old vehicle.
Customer in Brighton
,
19 November 2011
business
Brighton Suzuki
www.checkatrade.com/Maxmatt
Purchased
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
I have purchased two cars from max matt now. The first one was a used one. They went to the effort to find as much information as possible and checked the car through before me buying it and needed a new catalytic converter, which I did not get charged for due to the problem being before me buying it. Eventually the car was written off, they were very concerned and considerate and helped me choose a new car which will be low on insurance, due to my age (18). They showed me all controls thoroughly and had a wide knowledge of the car also cleaned it once again before my arrival of picking it up even though the car was spotless when I took it for a test drive 1 day before.. I am very happy with both occasions and now go no where else but max matt for all my MOT's, servicing and any other work I will need for my car. Highly recommended. They won't let you down.
Customer in Brighton
,
16 November 2011
business
Brighton Suzuki
www.checkatrade.com/Maxmatt
Annual service
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Excellent service as always.
Customer in Brighton
,
9 November 2011
business
Brighton Suzuki
www.checkatrade.com/Maxmatt
Sale of car
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Matthew found me a new car, excellent condition, excellent service, 10/10 he is a credit to the company.
Customer in Brighton
,
9 November 2011
business
Brighton Suzuki
www.checkatrade.com/Maxmatt
4 new tyres fitted
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Supplied exactly as quoted, usual friendly service.
Customer in Newhaven
,
9 November 2011
business
Brighton Suzuki
www.checkatrade.com/Maxmatt
Repair big dent in tail gate and investigate engine fault
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
They were originally going to replace the tailgate but decided that they could repair the existing tail gate saving me a fortune at the same time. No engine fault was found on inspection.
Customer in Worthing
,
1 November 2011
business
Brighton Suzuki
www.checkatrade.com/Maxmatt
Had my car MOT and then bought another car
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Excellent service and a lift into town whilst the work was done. Steve was very informative and helpful.
Customer in Littlehampton
,
31 October 2011
business
Brighton Suzuki
www.checkatrade.com/Maxmatt
Car sales.
Scores:
10
Tidiness: 10 out of 10
9
Timekeeping: 9 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.8
10
Very happy and satisfied with service. Special thanks to Matthew who has looked after me well.
Customer in Hove
,
28 October 2011
business
Brighton Suzuki
www.checkatrade.com/Maxmatt
Supply of used car.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Excellent service. Steve Boucher and Martin Aupier.
Customer in Chichester
,
27 October 2011
business
Brighton Suzuki
www.checkatrade.com/Maxmatt
2 year service
Scores:
-
Tidiness: Not Applicable
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Always a pleasure to do business at MaxMatt, they carry out work pleasantly and make customers feel confident, very helpful.
Customer in Brighton
,
27 October 2011
business
Brighton Suzuki
www.checkatrade.com/Maxmatt
Car finder service and used car purchase.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Effective and efficient. I would recommend this company.
Customer in Pulborough
,
26 October 2011
business
Brighton Suzuki
www.checkatrade.com/Maxmatt
Bought a car
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Bought a car at the garage and the sales manager was very professional and courteous. Pleased with our Swift.
Customer in Crawley
,
20 October 2011
business
Brighton Suzuki
www.checkatrade.com/Maxmatt
Was actually for a car purchase
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Brought a new car from Brighton Suzuki, very good service, helped with courtesy car while I was waiting for an insurance cheque, highly recommended
Customer in Hove
,
17 October 2011
business
Brighton Suzuki
www.checkatrade.com/Maxmatt
Carried out 1st service on my car.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Very efficient, collected car and returned, courteous informative, very eager to please. I would recommend this company.
Customer in Worthing
,
10 October 2011
business
Brighton Suzuki
www.checkatrade.com/Maxmatt
Car purchase
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Using Maxmatt's Virtual Car Superstore I asked the guys to find me a specific car that suits my family and the requirements of my work. Not only they did that but they went the extra mile and brought the car from Inverness, put a new MoT, serviced it, put new brakes, new tyres and roof racks and everything was within the agreed price. I was always kept in the loop. The customer service was superb specially Martin and Steve. Thanks guys you were amazing. Whoever needs a car and doesn't use you is loosing out big time.
Customer in Hove
,
21 September 2011
business
Brighton Suzuki
www.checkatrade.com/Maxmatt
Service and MOT
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Extremely impressed with courtesy and the way I was treated as a customer, excellent service.
Customer in Worthing
,
13 September 2011
business
Brighton Suzuki
www.checkatrade.com/Maxmatt
Battery light on dashboard, unknown cause
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Mechanics looked at problem and it was traced back to the drive belt having come off of the pulleys. They tried to put the belt back on, but found that it was too short. Managed to get a replacement belt within an hour and fitted within two, despite having been given the wrong one first time around. Grand Vitara has two different engines and need to know which one your car has in order to get a proper replacement. It was only down to a very good mechanic who was aware of this that the problem got sorted. All staff were polite, courteous and friendly, even offering general advice on the GV. Well done guys!!!
Customer in Newhaven
,
9 September 2011
business
Brighton Suzuki
www.checkatrade.com/Maxmatt
Fitted new rear brakes.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Very good service and good advice. Id always use them.I would recommend this company.
Customer in Hove
,
31 August 2011
business
Brighton Suzuki
www.checkatrade.com/Maxmatt
Repair wheel and replace mirror.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Quick and helpful diagnosis and problem repair carried out quickly. Friendly service. I would recommend this company.
Customer in Brighton
,
26 August 2011
business
Brighton Suzuki
www.checkatrade.com/Maxmatt
Full service.
Scores:
-
Tidiness: Not Applicable
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
9
Workmanship: 9 out of 10
9.7
Combined score: 9.7 out of 10
9.7
10
Everything was exceptional from the call to making the appointment. Friendly, helpful and professional.
Customer in Cranbrook
,
20 August 2011
business
Brighton Suzuki
www.checkatrade.com/Maxmatt
MOT service.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Very good, very pleased with staff.
Customer in Brighton
,
15 August 2011
business
Brighton Suzuki
www.checkatrade.com/Maxmatt
Car Sales
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Matthew and the rest of the guys at MaxMatt have been great in finding me a more suitable family car. The whole process of getting the car that I wanted, servicing it, trading in my old car and driving happily away, could not of been more simple.
Customer in Worthing
,
13 August 2011
business
Brighton Suzuki
www.checkatrade.com/Maxmatt
Service.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Very fast, and cleaned and hoovered for free, thanks guys.
Customer in Peacehaven
,
12 August 2011
business
Brighton Suzuki
www.checkatrade.com/Maxmatt
Bumper straightened lights adjusted.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Really helpful, fully supportive. Lots of advice and options given. Thank you so much!
Customer in Hove
,
3 August 2011
business
Brighton Suzuki
www.checkatrade.com/Maxmatt
Car sales.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
The salesman (Steve) was incredibly knowledgeable and this product (car) and all services attached clear, concise.
Customer in Haywards Heath
,
1 August 2011
business
Brighton Suzuki
www.checkatrade.com/Maxmatt
Car service
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Helpful, honest and professional, work done to a very high standard.
Customer in Hove
,
9 July 2011
business
Brighton Suzuki
www.checkatrade.com/Maxmatt
Annual service, MOT, service plan.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Work carried out efficiently as was expected. Very helpful and accommodating with the service plan.
Customer in Brighton
,
27 June 2011
business
Brighton Suzuki
www.checkatrade.com/Maxmatt
Repairs to vehicles.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Very friendly, professional, welcoming staff all round, like family.
Customer in Hove
,
24 June 2011
business
Brighton Suzuki
www.checkatrade.com/Maxmatt
Third year service.
Scores:
9
Tidiness: 9 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.8
10
Fantastic first class service. Extremely helpful, good customer service with formative calls.
Customer in Haywards Heath
,
12 May 2011
business
Brighton Suzuki
www.checkatrade.com/Maxmatt
MOT and service.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
First class service.
Customer in Brighton
,
11 May 2011
business
Brighton Suzuki
www.checkatrade.com/Maxmatt
Service of vehicle
Scores:
9
Tidiness: 9 out of 10
8
Timekeeping: 8 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
9.3
Combined score: 9.3 out of 10
9.3
10
I was fully informed of the work that would be carried out and if during this they discovered any additional item that needed attending to they said they would contact me which they did and course of action was agreed. My vehicle was ready when agreed and was even contacted previously to state that it was ready for collection. Staff were conscientious and informative and I felt that I was dealing with an honourable and honest company which has not been my experience with motor service garages in the past.
Customer in Brighton
,
10 May 2011
business
Brighton Suzuki
www.checkatrade.com/Maxmatt
Mysterious front wheel noise tracked down to lodged flint.
Scores:
-
Tidiness: Not Applicable
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
At the time fault appeared serious, and I was attended to immediately and remedied asap.
Customer in Brighton
,
5 May 2011
business
Brighton Suzuki
www.checkatrade.com/Maxmatt
Mot and service.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Excellent personal service, expectation management, high quality services, honest advice and assessments. Reasonable prices.
Customer in Brighton
,
1 May 2011
business
Brighton Suzuki
www.checkatrade.com/Maxmatt
Air conditioning service.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Owen is really helpful and keeps you posted on progress which is important when taken time out of work. He is also very polite and courteous.
Customer in Brighton
,
1 May 2011
business
Brighton Suzuki
www.checkatrade.com/Maxmatt
Air con service
Scores:
9
Tidiness: 9 out of 10
9
Timekeeping: 9 out of 10
10
Courtesy: 10 out of 10
9
Workmanship: 9 out of 10
9.3
Combined score: 9.3 out of 10
9.3
10
Very efficient and friendly.
Customer in Hove
,
29 April 2011
business
Brighton Suzuki
www.checkatrade.com/Maxmatt
Replacement Engine to works van
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Martins Team were able to supply and fit a replacement engine to one of our works vans in an extraordinary quick time at a most reasonable cost. The downtime for our engineer was able to be kept at the absolute minimal and the work carried out was assisted by the extremely helpful and most informative office staff who kept us advised of progress at all stages. The price quoted was even subject to discount as part of the anticipated work was not required. Real honesty from a garage that we will be using to service and repair our mini fleet of vans. Max Matt understand the importance of customer satisfaction and practice such with integrity and honesty.
Customer in Brighton
,
27 April 2011
business
Brighton Suzuki
www.checkatrade.com/Maxmatt
Repair to bodywork, servicing and MOT
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Very helpful, polite, considerate, they took the hassle of dealing with the insurers.
Customer in Brighton
,
15 April 2011
business
Brighton Suzuki
www.checkatrade.com/Maxmatt
Standard service on my Audi
Scores:
-
Tidiness: Not Applicable
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
The car was booked in at a time that was very convenient for me and was ready for collection at the time they specified. The cost of the service was lower than I expected. Thanks for a good job well done.
Customer in Shoreham-By-Sea
,
12 April 2011
business
Brighton Suzuki
www.checkatrade.com/Maxmatt
M.O.T.
Scores:
-
Tidiness: Not Applicable
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
My car was booked in and the work carried in the agreed time. All work carried out matched my expectation and there were no hidden costs. The staff were polite and helpful.
Customer in Hove
,
26 March 2011
business
Brighton Suzuki
www.checkatrade.com/Maxmatt
Service of car
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
An excellent service was received and courtesy car provided for us to use whilst service in progress. I would highly recommend this garage for any work on my car.
Customer in Camberley
,
24 February 2011
business
Brighton Suzuki
www.checkatrade.com/Maxmatt
Car purchase and servicing
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
We use Maxmatt to service our cars and we also purchased a new car from them earlier this year. I would have no hesitation in commending them, superb service, great local reputation, really nice people to deal with. A garage that makes our life easier.
Customer in Hove
,
10 February 2011
business
Brighton Suzuki
www.checkatrade.com/Maxmatt
Speed sensor.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Would never take my car anywhere else! I would recommend this company.
Customer in Shoreham-By-Sea
,
7 February 2011
business
Brighton Suzuki
www.checkatrade.com/Maxmatt
Bought a car as a runner
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
I have always bought my cars from Maxmatt and had wonderful little runners that have kept going for years. I would have no hesitation in going back for my next car.
Customer in Camberley
,
16 June 2010
business
Brighton Suzuki
www.checkatrade.com/Maxmatt
Car sales.
Scores:
9
Tidiness: 9 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
-
Workmanship: Not Applicable
9.7
Combined score: 9.7 out of 10
9.7
10
Test drive and sales person was good and helpful, thanks to Matthew Fong. I would recommend this company.
Customer in Pulborough
,
26 October 2001
business
Brighton Suzuki
www.checkatrade.com/Maxmatt
Important Note:
Whilst every effort is made to ensure the accuracy of the information appearing on this page, the data has been compiled from information supplied by various individuals and businesses and Checkatrade cannot be held responsible for any omissions or inaccurate claims that may appear and recommend that consumers ask to see relevant qualifications and documentation from the contractor before accepting a quote.
Checkatrade cannot be held responsible or liable for the quality of workmanship or service of any of the listed trades and services.
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