Checkatrade

Mmmarvellous

31 monitoring reports, 3 have been received in the past 6 months.

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To protect the privacy of customers locations are displayed approximately.

Customer Monitoring Reports

House keeping - cleaning and bed making.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Thorough, consistent, quick and to a high quality cleaning and bed cleaning, reliable and punctual, flexible.
Customer in Richmond, 4 April 2012 business
Regular Cleaning
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

We have had a regular cleaner from Mmmarvellous for several months. We were not happy with the quality of the work of the first cleaner and raised this with Mmmarvellous who very quickly resolved this and provided us with another cleaner who is absolutely fantastic. I would definitely recommend Mmmarvellous, their customer care is great.
Customer in Ashford, 15 February 2012 business
Finding a housekeeper and ancillary household cleaning services
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

I have been with Mmmarvellous a month or so now and have high praise for them. They do exactly as they promise, have staff with a high level of customer care and the house keeper they placed with us is excellent. I have also used their carpet cleaning service which was also very thorough. I would definitely recommend them.
Customer in East Molesey, 9 December 2011 business
Windows Cleaned
Scores:
10Tidiness: 10 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.810

Windows cleaned very well, no marks left. Work done with care and courtesy. Also, a sensible frequency (not too often) and no pressure to have windows cleaned more often. Very good service.
Customer in Ashford, 8 November 2011 business
Window cleaning
Scores:
9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.810

Cleaned my glass box extension very well. Most importantly they were reasonable, efficient and prompt. Will be using again.
Customer in Twickenham, 7 October 2011 business
Carpet cleaning - 3 bedrooms and stairs
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

The work was carried out in a thorough and careful manner. I am absolutely thrilled with the result and would definitely use Mmmarvellous again.
Customer in Twickenham, 29 September 2011 business
One-off window clean
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

We arranged to have our windows cleaned in preparation for selling our flat. This included high level first floor windows above shops. The window cleaner was very polite and courteous and did an excellent job, cleaning all the windows inside and out.
Customer in Twickenham, 1 June 2011 business
One off clean with a view to regular cleaning
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 9Workmanship: 9 out of 10
9.8
Combined score: 9.8 out of 10
9.810

Asked for a deep clean to the house, with a view to maintaining the house with a regular cleaner. The work was completed to a very good standard. There were only a couple of minor points that we had to raise. Overall the cleaners did a very good job, kept me informed on costs and called to ask for feedback the following morning.
Customer in Ashford, 19 May 2011 business
Cleaning of house - floors and bathrooms etc.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 9Workmanship: 9 out of 10
9.8
Combined score: 9.8 out of 10
9.810

Always very good - reliable, professional and completed to a high standard.
Customer in Sunbury-On-Thames, 17 February 2011 business
Weekly cleaning of our home.
Scores:
-Tidiness: Not Applicable 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 9Workmanship: 9 out of 10
9.7
Combined score: 9.7 out of 10
9.710

Professional and effective cleaning company. Reliable and trustworthy. Approachable.
Customer in Hampton, 14 December 2010 business
Cleaning windows.
Scores:
8Tidiness: 8 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.5
Combined score: 9.5 out of 10
9.510

The company listened very carefully to what we wanted and made a great effort.
Customer in Kingston Upon Thames, 3 December 2010 business
Good cleaning.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 9Workmanship: 9 out of 10
9.8
Combined score: 9.8 out of 10
9.810

Very efficient, good service and very reliable.
Customer in Teddington, 3 December 2010 business
House work.
Scores:
8Tidiness: 8 out of 10 8Timekeeping: 8 out of 10 8Courtesy: 8 out of 10 8Workmanship: 8 out of 10
8
Combined score: 8 out of 10
810

A helpful and reliable company and work force. Quick to provide replacement if house keeper is unwell. I have used Mmmarvellous for several years.
Customer in Teddington, 27 November 2010 business
Cleaning for my mother.
Scores:
8Tidiness: 8 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.5
Combined score: 9.5 out of 10
9.510

The company listened very carefully to what my mother wanted and made a great effort to provide suitable housekeeper.
Customer in Kingston, 11 November 2010 business
Housekeeping
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 8Workmanship: 8 out of 10
9.5
Combined score: 9.5 out of 10
9.510

I have a cleaner supplied by this company every two weeks for 3 hours. The lady is very good and the company itself very professional ensuring that their employees deliver to the best level of service. They run a quarterly checking service which ensure high standards.
Customer in Teddington, 6 May 2010 business
Providing cleaning services since 2002
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

I have been a regular customer for over 8 years now.  In that time I have developed a warm relationship with the company and I consider they go over and above their call of duty. Any problems are dealt with promptly, with a visit to my house if necessary to ensure quality control and ease of transition between one housekeeper and another.  I have never had any problems with the cleaners in relation to honesty or trust and am confident that proper references are taken up. If I am at work, they will even come over to show the new housekeeper what needs to be done to ensure that I don’t need to take time off.  That is indeed service! I have had delightful cleaners too from them and if there have been any minor problems they are dealt with swiftly by Mmmarvellous.  I believe they are also one of the most competitive cleaning agencies around. I have used agencies in the past and to be honest have never found them very satisfactory so it was wonderful when I came across Mmmarvellous.  They are as their name!
Customer in Hampton, 23 February 2010 business
Domestic cleaning/housework 2 hours
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 9Workmanship: 9 out of 10
9.8
Combined score: 9.8 out of 10
9.810

The advantage of paying a quantity fee to the agency is that they send a replacement if the regular worker is sick or on holiday.
Customer in Teddington, 18 February 2010 business
Regular Cleaning
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

I was using Mmmarvellous for over 3 years until two month ago we have moved.  Was sad to loose their excellent service. Girls in the office were so helpful and understanding, providing House Keeper match to all requirements.  Top cleaning service.
Customer in Teddington, 5 October 2009 business
Rental checkout clean.
Scores:
10Tidiness: 10 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.810

Professionalm efficient and reliable. I was pleased with their work.
Customer in Launceston, 31 October 2008 business
Relocation of timber framed barn (open)
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 9Workmanship: 9 out of 10
9.8
Combined score: 9.8 out of 10
9.810

It is a pleasureto have this trader on the property, reliable and consciencious. I would recommend them.
Customer in Reigate, 27 September 2008 business
Cleaning Services
Scores:
9Tidiness: 9 out of 10 9Timekeeping: 9 out of 10 9Courtesy: 9 out of 10 9Workmanship: 9 out of 10
9
Combined score: 9 out of 10
910

Very impressed by courteous manner of all staff. Professional, helpful and "nice to do business with". I would recommend them.
Customer in Weybridge, 30 June 2008 business
Clean flat.
Scores:
10Tidiness: 10 out of 10 8Timekeeping: 8 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.5
Combined score: 9.5 out of 10
9.510

Very quick, tidy, clean - Excellent job, would use again, thanks. I would recommend them.
Customer in London, 19 June 2008 business
Cleaning.
Scores:
9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 9Workmanship: 9 out of 10
9.5
Combined score: 9.5 out of 10
9.510

Very professional, excellent communication and customer service. Already recommended them to friends.
Customer in Staines, 28 March 2008 business
Important Note:
Whilst every effort is made to ensure the accuracy of the information appearing on this page, the data has been compiled from information supplied by various individuals and businesses and Checkatrade cannot be held responsible for any omissions or inaccurate claims that may appear and recommend that consumers ask to see relevant qualifications and documentation from the contractor before accepting a quote.
Checkatrade cannot be held responsible or liable for the quality of workmanship or service of any of the listed trades and services.