Checkatrade

New Look Carpet Care

351 monitoring reports, 173 have been received in the past 6 months.

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Customer Monitoring Reports

Removal of stain from carpet
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Have known Mr Chapman since he started his business, used his services a great deal - can only say superb in all aspects.
Customer in Bracknell, 16 May 2012 business
Clean and protect carpets in 4 rooms
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

We have been using this Company for a number of years and would highly recommend them for their hard work plus reliable and friendly manner. All work is up to expectations with good visible results.
Customer in Lightwater, 14 May 2012 business
Lounge carpet cleaned.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 9Workmanship: 9 out of 10
9.8
Combined score: 9.8 out of 10
9.810

Darren took great care in preparing job and took his time in cleaning the carpet resulting in a good job. Very polite.
Customer in Camberley, 10 May 2012 business
Carpets cleaned in hall, living room, stairs and landing.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Courteous service from the onset. Procedures fully explained. Absolutely delighted with the result. Carpets look like new. Definitely recommend.
Customer in Farnborough, 3 May 2012 business
3 piece suite cleaned
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

I have always used New Look Carpet Care and have found them to be very professional. Excellent every time
Customer in Farnborough, 2 May 2012 business
Cleaning a sofa corner unit and lounge carpet.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

I was so pleased with the results after cleaning. I did not expect the work to produce such excellent results.
Customer in Lightwater, 1 May 2012 business
Living room/bedroom carpet cleaned for red wine stains.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Always excellent service - professional. Darren works very hard, I am comfortable having him in the house. Carpets look like new!
Customer in Addlestone, 30 April 2012 business
Cleaning of sofas and carpets.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Prompt arrival. Time and care taken when working. Excellent result.
Customer in Camberley, 27 April 2012 business
Carpets
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

The representative was helpful , polite, on time, excellent service.
Customer in Camberley, 26 April 2012 business
Complete clean of all carpets, including edges, for 3bed apartment
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Darren worked carefully and methodically through and the result is better than we have ever seen on these carpets - would definitely recommend.
Customer in Virginia Water, 26 April 2012 business
Clean carpets hall, landing, stairs, dining room and master bedroom.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

We have used new look for several years and have always received faultless service.
Customer in Camberley, 25 April 2012 business
Cleaning sofa and 2 arm chairs
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Excellent result - again, have used them twice before, I trust them.
Customer in Yateley, 25 April 2012 business
Cleaning lounge and dining room carpets.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Excellent service. This is the second time we have used New Look Carpet Care and would certainly use them again.
Customer in Aldershot, 24 April 2012 business
Cleaning of carpets
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Have used this company for years, excellent service.
Customer in Sandhurst, 20 April 2012 business
Carpet cleaning
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Very efficient, organised and pleasant to deal with.
Customer in Bracknell, 18 April 2012 business
Cleaning carpets
Scores:
6Tidiness: 6 out of 10 6Timekeeping: 6 out of 10 6Courtesy: 6 out of 10 6Workmanship: 6 out of 10
6
Combined score: 6 out of 10
610

Very efficient and excellent job on completion.
Customer in Yateley, 17 April 2012 business
Cleaning carpets in 3 rooms plus an Indian carpet.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Very friendly and communicative, extremely thorough and conscientious. Excellent results, we will use this company again.
Customer in Camberley, 16 April 2012 business
Carpet cleaning except bedrooms 3 rooms and hall and stairs landing.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

We have engaged this company for several years and have always received an excellent service. I would recommend this company.
Customer in Chertsey, 12 April 2012 business
Excellent work and done cheerfully.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Lounge and dining room each done with great care and polite manner. I would recommend this company.
Customer in Bracknell, 10 April 2012 business
Carpet cleaning.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

To clean:- 2 arm chairs and one two seater sofa expertly cleaned worked non stop courteous and polite.
Customer in Woking, 4 April 2012 business
Carpet cleaning
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Thorough, efficient, always takes time to give a good service.
Customer in Lightwater, 3 April 2012 business
Lounge, hall, stairs and kitchen
Scores:
9Tidiness: 9 out of 10 9Timekeeping: 9 out of 10 9Courtesy: 9 out of 10 9Workmanship: 9 out of 10
9
Combined score: 9 out of 10
910

Arrived on time, worked quietly and efficiently, very pleased with result.
Customer in Bracknell, 3 April 2012 business
Shampoo carpet in kitchen and utility room.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

I have been using this company for at least ten years, to clean carpets. Always very professional.
Customer in Bracknell, 2 April 2012 business
Various carpets cleaned, throughout our house.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 9Courtesy: 9 out of 10 9Workmanship: 9 out of 10
9.5
Combined score: 9.5 out of 10
9.510

We have used New Look Carpet Care before. They always provide a first class service and good value for money.
Customer in Camberley, 2 April 2012 business
Cleaning of six carpet units.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Prompt attendance and 1/2 hour already helpful explanations, very tidy work, efficient performance. I would recommend this company.
Customer in Sandhurst, 2 April 2012 business
3 carpets cleaned.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Darren explained everything he was going to do. He was polite, friendly and very efficient.
Customer in Woking, 1 April 2012 business
An excellent job-the carpets looks new.
Scores:
9Tidiness: 9 out of 10 9Timekeeping: 9 out of 10 9Courtesy: 9 out of 10 10Workmanship: 10 out of 10
9.3
Combined score: 9.3 out of 10
9.310

The service is good value for money and everything was moved and put back for me.
Customer in Camberley, 30 March 2012 business
Full house carpet clean
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

I have used this company for carpet cleaning for almost 10 years now. They always do a fantastic job and are very courteous and careful. Totally trustworthy as well.
Customer in Fleet, 28 March 2012 business
Carpet cleaning
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Excellent service, very polite, on time, brilliant results.
Customer in Camberley, 27 March 2012 business
Lounge carpet cleaned
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

As always, very good, efficient, thorough and carpet looks like new!
Customer in Farnham, 27 March 2012 business
Spot clean carpet.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

We have used this firm before and they are always customer friendly in manner and effectiveness.
Customer in Windsor, 26 March 2012 business
Stair and landing carpet cleaned
Scores:
10Tidiness: 10 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.810

Very polite, efficient, clean, tidy and considerate during the whole visit.
Customer in Woking, 26 March 2012 business
Excellent, very pleased.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Very polite, carpets look new again. I am very satisfied. Thank you.
Customer in Camberley, 23 March 2012 business
Carpet cleaning - most of the house!
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Excellent communication, from initial enquiry to detailed description of work carried out. Prompt, efficient, very helpful as assisted in moving furniture. First rate "after sales" support!
Customer in Crowthorne, 23 March 2012 business
Clean carpets on landing, stairs and hall.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Fully delivered on their commitments - the carpets were stained in placed from a kitchen re-fit - they are virtually new after the clean. Fully satisfied.
Customer in Addlestone, 22 March 2012 business
Carpets cleaned - bedroom, lounge, landing, hall, stairs
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Have used them for some years and would not think of using anyone else, have always considered them excellent.
Customer in Camberley, 21 March 2012 business
Carpet clean.
Scores:
9Tidiness: 9 out of 10 9Timekeeping: 9 out of 10 9Courtesy: 9 out of 10 9Workmanship: 9 out of 10
9
Combined score: 9 out of 10
910

Work done was very satisfactory workers on time and polite. I would recommend this company.
Customer in Shipston-On-Stour, 21 March 2012 business
Remove copper stain from old room carpet, clean carpet.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Always an excellent service. Very professional and careful with furniture.
Customer in Camberley, 20 March 2012 business
Carpet cleaned in landing, stairs, hall, lounge and dining room
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Darren was very pleasant and polite to deal with. He took excellent care with all that he did and pointed out a long term problem that he couldn't improve.
Customer in Lightwater, 20 March 2012 business
Cleaning of all carpets throughout property.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

We have used the company for many years. They have always provided excellent service and are always punctual.
Customer in Woking, 17 March 2012 business
Carpet cleaning
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

This was the second time we have used their services and have been very satisfied.
Customer in Sandhurst, 16 March 2012 business
Rug cleaned.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Polite, helpful and did a good job. I am very pleased with job.
Customer in Godalming, 16 March 2012 business
Carpets cleaned.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Excellent, have used the company before and will use again, Darren was superb worked non stop. I would recommend this company.
Customer in Wokingham, 16 March 2012 business
Carpet cleaning
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Have been using this company for several years, always reliable.
Customer in Farnham, 15 March 2012 business
Carpet cleaning stairs landing bedrooms and one rug.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Very happy with the service provided the carpets look great the guy cleaning them was very helpful. I would recommend this company.
Customer in Godalming, 13 March 2012 business
Steam clean correct.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

I have used them for some years for steaming all my carpets and found them very good helpful and they do an excellent job. I would recommend this company.
Customer in Camberley, 12 March 2012 business
Cleaning of hall stairs, landing, lounge, dining room
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Excellent work as always used new look for over 20 years for own home and business. Highly recommended would not use anybody else.
Customer in Wokingham, 9 March 2012 business
Carpet cleaned all trough the house.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

We have been using this firm for a few years and have been very pleased with their work. I can certainly recommend this firm.
Customer in Wokingham, 7 March 2012 business
Dining room carpet cleaned.
Scores:
9Tidiness: 9 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 9Workmanship: 9 out of 10
9.3
Combined score: 9.3 out of 10
9.310

Friendly, polite, obliging attention to detail. Darren was good at his job.
Customer in Yateley, 6 March 2012 business
Carpet
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Could not fault any aspect, total recommendation.
Customer in Woking, 5 March 2012 business
Carpets cleaned.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Good service - well done. Good worker, conscientious time keeper.
Customer in , 1 March 2012 business
Carpets cleaned
Scores:
9Tidiness: 9 out of 10 9Timekeeping: 9 out of 10 9Courtesy: 9 out of 10 9Workmanship: 9 out of 10
9
Combined score: 9 out of 10
910

Very good and thorough work. I use this company on a regular basis and would recommend to anybody. Very reliable and trustworthy.
Customer in Sandhurst, 29 February 2012 business
Cleaned Hall and Lounge Carpet
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Quick and efficient service. All the stains were removed and the carpet looks good as new.
Customer in Camberley, 29 February 2012 business
3 piece suite cleaned and protection added
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

We were given exceptional service, we were given advie on how to care for the suite.
Customer in Fleet, 28 February 2012 business
Carpet cleaning.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

I have used this company three time and have been very pleased each time.
Customer in Woking, 28 February 2012 business
Cleaning of corner sofa
Scores:
10Tidiness: 10 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 9Workmanship: 9 out of 10
9.5
Combined score: 9.5 out of 10
9.510

We were very happy with the service provided and would definitely use this company again
Customer in Ascot, 22 February 2012 business
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Important Note:
Whilst every effort is made to ensure the accuracy of the information appearing on this page, the data has been compiled from information supplied by various individuals and businesses and Checkatrade cannot be held responsible for any omissions or inaccurate claims that may appear and recommend that consumers ask to see relevant qualifications and documentation from the contractor before accepting a quote.
Checkatrade cannot be held responsible or liable for the quality of workmanship or service of any of the listed trades and services.