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Niall Catlin Plumbing & Heating

Checkatrade membership number: 90005
Member of Checkatrade for over 5 years
Niall Catlin Plumbing & Heating Feedback Scores
191 customer feedback reports
with an average score of 9.7 out of 10.
Works in
Basingstoke, Hook, Tadley, Hampshire
Contact
name: Niall Catlin
address:
Basingstoke, Hampshire, RG22 5LH
telephone: 01256 818086   Enlarged for easy dialing:
01256 818086
mobile: 07774 741021
fax: 01256 818086
email:
Download Report Where They Work Give Your Feedback
Skills
Domestic work Free estimates
Main work undertaken
Bathroom Fitter, Boiler Installation/Repair, Central Heating - Gas - Installation/Servicing, Central Heating Engineer, General Plumbing, Landlords Certificates/Safety Checks, Power Flushing, Radiators/Valves/Thermostats Installed/Replaced, Water Filters
Accreditations
Company Information
Interviewed on: 12 December 2006 Public Liability Insurance: Current - Verified on 13 October 2011
Limited Company: Registration no. 4186147 Insured by: Zurich Insurance PLC
VAT Registered: No. 641 8712 37 Coverage amount (£): 5,000,000
References 3 received by Checkatrade

These references were checked by Checkatrade when Niall Catlin Plumbing & Heating joined in December 2006.

Plumbing services.
I would happy to recommend them.
Customer in Basingstoke, 15 December 2006
Plumbing services.
Neat, tidy and clean, cost as estimated, prompt service, polite and nothing left behind. I would be happy to recommend them.
Customer in Basingstoke, 15 December 2006
Plumbing services.
Helpful, efficient, clean, tidy and arrived on time. Work completed to high standard and gave good advice. I would be happy to recommend them.
Customer in Basingstoke, 15 December 2006
Customer Monitoring Reports Showing 10 out of 191
Total recommendations: 191, average score 9.7 9.7 Last six months: 46 reports, average rating 9.9
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Replaced outside tap

Polite and professional.
Customer in Basingstoke, 2 February 2012
Niall Catlin Plumbing & Heating www.checkatrade.com/NiallCatlinPlumbingAndHeating/
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Work was good

The work was good arrived when said and done the job. We received the bill and felt shocked by it. I feel that I was not told at any point we would be charged and extra hour work if they go over the hour by 1 minute. They were there for 1 hour 10 minutes and we were charged for 2 hours labour I am not happy about this.
Customer in Basingstoke, 23 January 2012
Response from Niall Catlin Plumbing & Heating:
I like the idea of the feedback system as it gives my customers the ability to air their thoughts and experiences on the work this company has carried out for them. I would have liked it better in this case if the customer had explained both sides of the story. The customer was clearly told of the hourly rate to which she agreed to at the time and after the work was completed signed a job sheet to agree the time spent at her property. I feel that this customers comments are unfair, I have been in business for 22 years, this doesn't happen if you don't look after your customers.
Niall Catlin Plumbing & Heating www.checkatrade.com/NiallCatlinPlumbingAndHeating/
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Fitted TRV

I have used this company three times, they are dependable, give honest, fair advice, no pressure to spend more money than needed.
Customer in Basingstoke, 12 January 2012
Niall Catlin Plumbing & Heating www.checkatrade.com/NiallCatlinPlumbingAndHeating/
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Replaced boiler and cylinder.

I would recommend this company.
Customer in Basingstoke, 12 January 2012
Niall Catlin Plumbing & Heating www.checkatrade.com/NiallCatlinPlumbingAndHeating/
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Power flush fitted.

Very pleasant lady plumber, worked hard all day, an excellent job very well done. The company should be proud of her.
Customer in Tadley, 10 January 2012
Niall Catlin Plumbing & Heating www.checkatrade.com/NiallCatlinPlumbingAndHeating/
Scores:
9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.810
Replaced leaking valve

I would recommend this company.
Customer in Hook, 9 January 2012
Niall Catlin Plumbing & Heating www.checkatrade.com/NiallCatlinPlumbingAndHeating/
Scores:
-Tidiness: Not Applicable 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Replaced running tap

Very quick and efficient and on time!
Customer in Basingstoke, 5 January 2012
Niall Catlin Plumbing & Heating www.checkatrade.com/NiallCatlinPlumbingAndHeating/
Scores:
9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 9Workmanship: 9 out of 10
9.5
Combined score: 9.5 out of 10
9.510
Fitted gas hob.

Initial invoice higher than expected. Revised invoice sent after first queried.
Customer in Basingstoke, 22 December 2011
Niall Catlin Plumbing & Heating www.checkatrade.com/NiallCatlinPlumbingAndHeating/
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Replace waste under sink.

Arrived promptly within an hour and half of my call. Very impressed as it was Christmas week. Very polite and efficient.
Customer in Basingstoke, 21 December 2011
Niall Catlin Plumbing & Heating www.checkatrade.com/NiallCatlinPlumbingAndHeating/
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Replaced boiler 30cdi.

I was very pleased with the work they did, they were courteous. Prompt and cleaned up afterwards.
Customer in Basingstoke, 21 December 2011
Niall Catlin Plumbing & Heating www.checkatrade.com/NiallCatlinPlumbingAndHeating/
These are only the latest 10 customer monitoring reports. Click to see all 191 reports!
Important Note:
Whilst every effort is made to ensure the accuracy of the information appearing on this page, the data has been compiled from information supplied by various individuals and businesses and Checkatrade cannot be held responsible for any omissions or inaccurate claims that may appear and recommend that consumers ask to see relevant qualifications and documentation from the contractor before accepting a quote.
Checkatrade cannot be held responsible or liable for the quality of workmanship or service of any of the listed trades and services.