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Niall Catlin Plumbing & Heating
191
monitoring reports,
46
have been received in the past 6 months.
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Customer Monitoring Reports
Replaced outside tap
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Polite and professional.
Customer in Basingstoke
,
2 February 2012
business
Niall Catlin Plumbing & Heating
www.checkatrade.com/NiallCatlinPlumbingAndHeating
Work was good
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
The work was good arrived when said and done the job. We received the bill and felt shocked by it. I feel that I was not told at any point we would be charged and extra hour work if they go over the hour by 1 minute. They were there for 1 hour 10 minutes and we were charged for 2 hours labour I am not happy about this.
Customer in Basingstoke
,
23 January 2012
Response from Niall Catlin Plumbing & Heating:
I like the idea of the feedback system as it gives my customers the ability to air their thoughts and experiences on the work this company has carried out for them. I would have liked it better in this case if the customer had explained both sides of the story. The customer was clearly told of the hourly rate to which she agreed to at the time and after the work was completed signed a job sheet to agree the time spent at her property. I feel that this customers comments are unfair, I have been in business for 22 years, this doesn't happen if you don't look after your customers.
business
Niall Catlin Plumbing & Heating
www.checkatrade.com/NiallCatlinPlumbingAndHeating
Fitted TRV
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
I have used this company three times, they are dependable, give honest, fair advice, no pressure to spend more money than needed.
Customer in Basingstoke
,
12 January 2012
business
Niall Catlin Plumbing & Heating
www.checkatrade.com/NiallCatlinPlumbingAndHeating
Replaced boiler and cylinder.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
I would recommend this company.
Customer in Basingstoke
,
12 January 2012
business
Niall Catlin Plumbing & Heating
www.checkatrade.com/NiallCatlinPlumbingAndHeating
Power flush fitted.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Very pleasant lady plumber, worked hard all day, an excellent job very well done. The company should be proud of her.
Customer in Tadley
,
10 January 2012
business
Niall Catlin Plumbing & Heating
www.checkatrade.com/NiallCatlinPlumbingAndHeating
Replaced leaking valve
Scores:
9
Tidiness: 9 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.8
10
I would recommend this company.
Customer in Hook
,
9 January 2012
business
Niall Catlin Plumbing & Heating
www.checkatrade.com/NiallCatlinPlumbingAndHeating
Replaced running tap
Scores:
-
Tidiness: Not Applicable
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Very quick and efficient and on time!
Customer in Basingstoke
,
5 January 2012
business
Niall Catlin Plumbing & Heating
www.checkatrade.com/NiallCatlinPlumbingAndHeating
Fitted gas hob.
Scores:
9
Tidiness: 9 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
9
Workmanship: 9 out of 10
9.5
Combined score: 9.5 out of 10
9.5
10
Initial invoice higher than expected. Revised invoice sent after first queried.
Customer in Basingstoke
,
22 December 2011
business
Niall Catlin Plumbing & Heating
www.checkatrade.com/NiallCatlinPlumbingAndHeating
Replace waste under sink.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Arrived promptly within an hour and half of my call. Very impressed as it was Christmas week. Very polite and efficient.
Customer in Basingstoke
,
21 December 2011
business
Niall Catlin Plumbing & Heating
www.checkatrade.com/NiallCatlinPlumbingAndHeating
Replaced boiler 30cdi.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
I was very pleased with the work they did, they were courteous. Prompt and cleaned up afterwards.
Customer in Basingstoke
,
21 December 2011
business
Niall Catlin Plumbing & Heating
www.checkatrade.com/NiallCatlinPlumbingAndHeating
Fixed leaking radiator.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
I would recommend this company.
Customer in Basingstoke
,
19 December 2011
business
Niall Catlin Plumbing & Heating
www.checkatrade.com/NiallCatlinPlumbingAndHeating
B/B/D replace fan.
Scores:
-
Tidiness: Not Applicable
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
-
Workmanship: Not Applicable
10
Combined score: 10 out of 10
10
10
Turned up on time, diagnosed problem. Changed his schedule in order to collect replacement part and fixed boiler within 2 hours.
Customer in Basingstoke
,
18 December 2011
business
Niall Catlin Plumbing & Heating
www.checkatrade.com/NiallCatlinPlumbingAndHeating
Installed a vanity Unit
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Our usual plumber was too busy to help us, so Niall Catlin stepped in, matching our quote and booking us in very quickly. The lady plumber was lovely. She checked exactly what we wanted done before the work began and again afterwards, making sure we were happy before she left. She even gave us an option to move a pipe to make a bit more storage room in the cabinet, even though it was more effort on her part. Really really impressed and will definitely use Naill Catlin again. A swift, professional service.
Customer in Basingstoke
,
13 December 2011
business
Niall Catlin Plumbing & Heating
www.checkatrade.com/NiallCatlinPlumbingAndHeating
Reaplced WC ball valve.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Excellent service extremely efficient and professional, I would recommend this company.
Customer in Basingstoke
,
13 December 2011
business
Niall Catlin Plumbing & Heating
www.checkatrade.com/NiallCatlinPlumbingAndHeating
Replaced boiler.
Scores:
9
Tidiness: 9 out of 10
9
Timekeeping: 9 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
9.5
Combined score: 9.5 out of 10
9.5
10
Very efficient and helpful.
Customer in Tadley
,
9 December 2011
business
Niall Catlin Plumbing & Heating
www.checkatrade.com/NiallCatlinPlumbingAndHeating
Plumbing works
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Excellent, professional service, very efficient and polite staff, would certainly recommend to others and use again myself.
Customer in Basingstoke
,
6 December 2011
business
Niall Catlin Plumbing & Heating
www.checkatrade.com/NiallCatlinPlumbingAndHeating
Boiler and heating controls changed.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
I would recommend this company.
Customer in Basingstoke
,
5 December 2011
business
Niall Catlin Plumbing & Heating
www.checkatrade.com/NiallCatlinPlumbingAndHeating
Replaced boiler, replaced mega flow power flushed central heating system.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Friendly and efficient service.
Customer in Hook
,
2 December 2011
business
Niall Catlin Plumbing & Heating
www.checkatrade.com/NiallCatlinPlumbingAndHeating
Boiler service. Replaced programmer, gas fire.
Scores:
10
Tidiness: 10 out of 10
0
Timekeeping: 0 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
7.5
Combined score: 7.5 out of 10
7.5
10
Overall service was very good but after 20 minutes engineer went for parts, came back 45 mins later. Was charged for 2 hours labour.
Customer in Basingstoke
,
30 November 2011
business
Niall Catlin Plumbing & Heating
www.checkatrade.com/NiallCatlinPlumbingAndHeating
Replaced heating controls and ballvalve
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Excellent service.
Customer in Basingstoke
,
28 November 2011
business
Niall Catlin Plumbing & Heating
www.checkatrade.com/NiallCatlinPlumbingAndHeating
Plumbing works
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Fast, prompt, efficient service in an emergency.
Customer in Tadley
,
25 November 2011
business
Niall Catlin Plumbing & Heating
www.checkatrade.com/NiallCatlinPlumbingAndHeating
Boiler replacement, power flush.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Fantastic. Very pleased, they turned up on time, were smart, started on time and finished on time. Based on this experience I would not go anywhere else.
Customer in Basingstoke
,
25 November 2011
business
Niall Catlin Plumbing & Heating
www.checkatrade.com/NiallCatlinPlumbingAndHeating
Plumbing
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Very quick, very efficient.
Customer in Hook
,
22 November 2011
business
Niall Catlin Plumbing & Heating
www.checkatrade.com/NiallCatlinPlumbingAndHeating
Serviced boiler
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
9
Workmanship: 9 out of 10
9.8
Combined score: 9.8 out of 10
9.8
10
Professional, helpful and friendly.
Customer in Basingstoke
,
22 November 2011
business
Niall Catlin Plumbing & Heating
www.checkatrade.com/NiallCatlinPlumbingAndHeating
Power flush system
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
An excellent job done, excellent service.
Customer in
,
17 November 2011
business
Niall Catlin Plumbing & Heating
www.checkatrade.com/NiallCatlinPlumbingAndHeating
Ch breakdown, replaced heating zone valve
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
First rate service, also took time to explain and show the faulty parts.
Customer in Basingstoke
,
17 November 2011
business
Niall Catlin Plumbing & Heating
www.checkatrade.com/NiallCatlinPlumbingAndHeating
Fixed leaking bath waste.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Really helpful, prompt and fixed problem without drama. Definitely use again.
Customer in Basingstoke
,
16 November 2011
business
Niall Catlin Plumbing & Heating
www.checkatrade.com/NiallCatlinPlumbingAndHeating
Replaced taps/siphon boiler service.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Would have absolutely no hesitation in recommending.
Customer in Basingstoke
,
16 November 2011
business
Niall Catlin Plumbing & Heating
www.checkatrade.com/NiallCatlinPlumbingAndHeating
Leak in loft - leaking pipe work.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Offer a good service in an emergency like today, I rang and after the job they had finished they came round - all sorted. Great.
Customer in Basingstoke
,
15 November 2011
business
Niall Catlin Plumbing & Heating
www.checkatrade.com/NiallCatlinPlumbingAndHeating
BBD replaced gas valve.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Prompt, efficient, friendly and courteous.
Customer in Basingstoke
,
10 November 2011
business
Niall Catlin Plumbing & Heating
www.checkatrade.com/NiallCatlinPlumbingAndHeating
Boiler service
Scores:
9
Tidiness: 9 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
9
Workmanship: 9 out of 10
9.5
Combined score: 9.5 out of 10
9.5
10
I would recommend this company.
Customer in Hook
,
9 November 2011
business
Niall Catlin Plumbing & Heating
www.checkatrade.com/NiallCatlinPlumbingAndHeating
Boiler change and shower.
Scores:
10
Tidiness: 10 out of 10
9
Timekeeping: 9 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.8
10
Very good, tidy and efficient. Checked everything was well. I would recommend this company.
Customer in Basingstoke
,
1 November 2011
business
Niall Catlin Plumbing & Heating
www.checkatrade.com/NiallCatlinPlumbingAndHeating
Powerflush and fitted magna clean
Scores:
9
Tidiness: 9 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
9
Workmanship: 9 out of 10
9.5
Combined score: 9.5 out of 10
9.5
10
Arrived on time, informed about progress of work being carried out, very professional.
Customer in Basingstoke
,
28 October 2011
business
Niall Catlin Plumbing & Heating
www.checkatrade.com/NiallCatlinPlumbingAndHeating
Boiler service.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
I would recommend this company.
Customer in Tadley
,
24 October 2011
business
Niall Catlin Plumbing & Heating
www.checkatrade.com/NiallCatlinPlumbingAndHeating
Central heating boiler service 14/10/11 fitting new kitchen tap 21/10/11
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Efficient and quick work carried out within 24 hours of request, Excellent. I would recommend this company.
Customer in Basingstoke
,
21 October 2011
business
Niall Catlin Plumbing & Heating
www.checkatrade.com/NiallCatlinPlumbingAndHeating
Fixed gas on hob.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Prompt, efficient service and good value.
Customer in Hook
,
18 October 2011
business
Niall Catlin Plumbing & Heating
www.checkatrade.com/NiallCatlinPlumbingAndHeating
Replaced boiler, hot water tank, hips x2 and power flush
Scores:
9
Tidiness: 9 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
9
Workmanship: 9 out of 10
9.5
Combined score: 9.5 out of 10
9.5
10
Very reliable and courteous tradesman, highly recommended.
Customer in Basingstoke
,
18 October 2011
business
Niall Catlin Plumbing & Heating
www.checkatrade.com/NiallCatlinPlumbingAndHeating
Replacemet.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
I would recommend this company.
Customer in Basingstoke
,
14 October 2011
business
Niall Catlin Plumbing & Heating
www.checkatrade.com/NiallCatlinPlumbingAndHeating
Cleared air lock.
Scores:
-
Tidiness: Not Applicable
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Quick service cleared air lock in taps.
Customer in Basingstoke
,
12 October 2011
business
Niall Catlin Plumbing & Heating
www.checkatrade.com/NiallCatlinPlumbingAndHeating
Replacement Hot Water Cylinder
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
I called Niall at 8am to inquire about a new Hot Water Cylinder, as my old one was leaking, they were on site 30 minutes earlier than predicted at 10am. The lady plumber was excellent and replaced two stopcocks as well as completing the work quickly and with very little disruption. They left my house cleaner than when they arrived after vacuuming the hall and stairs before they left. This is the second time I have used this company and I highly recommend them.
Customer in Basingstoke
,
11 October 2011
business
Niall Catlin Plumbing & Heating
www.checkatrade.com/NiallCatlinPlumbingAndHeating
Replaced boiler.
Scores:
9
Tidiness: 9 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
9
Workmanship: 9 out of 10
9.5
Combined score: 9.5 out of 10
9.5
10
They attended when they said they would and completed the work and more when asked. Job well done.
Customer in Basingstoke
,
30 September 2011
business
Niall Catlin Plumbing & Heating
www.checkatrade.com/NiallCatlinPlumbingAndHeating
Power flush, replaced boiler.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Polite, very clean and tidy.
Customer in Basingstoke
,
22 September 2011
business
Niall Catlin Plumbing & Heating
www.checkatrade.com/NiallCatlinPlumbingAndHeating
Replace wc siphon and button
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
I would recommend this company.
Customer in Basingstoke
,
16 September 2011
business
Niall Catlin Plumbing & Heating
www.checkatrade.com/NiallCatlinPlumbingAndHeating
Boiler service.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Would definitely recommend. Quick and efficient service. Professional and courteous.
Customer in Basingstoke
,
31 August 2011
business
Niall Catlin Plumbing & Heating
www.checkatrade.com/NiallCatlinPlumbingAndHeating
Replace central heating boiler.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Very friendly. Explained things clearly.
Customer in Basingstoke
,
23 August 2011
business
Niall Catlin Plumbing & Heating
www.checkatrade.com/NiallCatlinPlumbingAndHeating
Replace 3 way central valve and pump valve.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Quick diagnosis of problem and good advice for future maintenance work was quickly carried out and everything was left tidy. I would recommend this company.
Customer in Basingstoke
,
18 August 2011
business
Niall Catlin Plumbing & Heating
www.checkatrade.com/NiallCatlinPlumbingAndHeating
Installed bath shower
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Very prompt, delivered exactly what he said, tidy, very pleasant manner.
Customer in Hook
,
29 July 2011
business
Niall Catlin Plumbing & Heating
www.checkatrade.com/NiallCatlinPlumbingAndHeating
Replace ball vale and outside tap, investigate low pressure in tap
Scores:
9
Tidiness: 9 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.8
10
Turned up on time, carried out the work efficient and explained problem clearly.
Customer in Basingstoke
,
19 July 2011
business
Niall Catlin Plumbing & Heating
www.checkatrade.com/NiallCatlinPlumbingAndHeating
Fitted outside tap.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
This company gives excellent service. I have used them before and will use them again.
Customer in Basingstoke
,
21 June 2011
business
Niall Catlin Plumbing & Heating
www.checkatrade.com/NiallCatlinPlumbingAndHeating
Checked water softener working.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
I would recommend this company.
Customer in Basingstoke
,
17 June 2011
business
Niall Catlin Plumbing & Heating
www.checkatrade.com/NiallCatlinPlumbingAndHeating
Replaced kitchen tap
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
I would recommend this company.
Customer in Basingstoke
,
16 June 2011
business
Niall Catlin Plumbing & Heating
www.checkatrade.com/NiallCatlinPlumbingAndHeating
Hot water pump in storage unit.
Scores:
6
Tidiness: 6 out of 10
0
Timekeeping: 0 out of 10
1
Courtesy: 1 out of 10
0
Workmanship: 0 out of 10
1.8
Combined score: 1.8 out of 10
1.8
10
Fitted a hot water pump which then leaked through the kitchen ceiling. Now it turns out that the pump fitted is the wrong one - would like it replaced or a refund of the money paid. Abusive on the phone and put the phone down on me.
Customer in Basingstoke
,
17 February 2011
Response from Niall Catlin Plumbing & Heating:
The pump has not to date been proven to be incorrect and the phone conversation was stopped due to the customers attitude.
business
Niall Catlin Plumbing & Heating
www.checkatrade.com/NiallCatlinPlumbingAndHeating
Re washer the dishwasher hose.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
I found Niall Catlin very polite and friendly. Work well done and tidy.
Customer in Hook
,
6 January 2011
business
Niall Catlin Plumbing & Heating
www.checkatrade.com/NiallCatlinPlumbingAndHeating
Replaced faulty loop and checked valve.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Have used these plumbers before, always happy with their work.
Customer in Basingstoke
,
3 December 2010
business
Niall Catlin Plumbing & Heating
www.checkatrade.com/NiallCatlinPlumbingAndHeating
Replace w/c ball valve.
Scores:
9
Tidiness: 9 out of 10
9
Timekeeping: 9 out of 10
10
Courtesy: 10 out of 10
8
Workmanship: 8 out of 10
9
Combined score: 9 out of 10
9
10
Good service there was a minor problem with the work which they came back and fixed promptly.
Customer in Basingstoke
,
3 December 2010
business
Niall Catlin Plumbing & Heating
www.checkatrade.com/NiallCatlinPlumbingAndHeating
Replaced hot water cylinder.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
On time and didn't stop till job was done, very thorough after cylinder was replaced to check everything worked as it should. House left as they found it.
Customer in Hook
,
28 October 2010
business
Niall Catlin Plumbing & Heating
www.checkatrade.com/NiallCatlinPlumbingAndHeating
Replace hot water cylinder
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
I found the team efficient, friendly and the job was done in a day. House left clean and tidy. Would not hesitate in recommending Niall Catlin plumbing.
Customer in Basingstoke
,
11 October 2010
business
Niall Catlin Plumbing & Heating
www.checkatrade.com/NiallCatlinPlumbingAndHeating
Replace wc siphon
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
I would recommend this company.
Customer in Hook
,
9 October 2010
business
Niall Catlin Plumbing & Heating
www.checkatrade.com/NiallCatlinPlumbingAndHeating
Power Shower installation
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Highly recommended
Customer in Basingstoke
,
6 October 2010
business
Niall Catlin Plumbing & Heating
www.checkatrade.com/NiallCatlinPlumbingAndHeating
New shower.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Excellent service, good workmanship.
Customer in Basingstoke
,
6 October 2010
business
Niall Catlin Plumbing & Heating
www.checkatrade.com/NiallCatlinPlumbingAndHeating
Tiled shower area and fitted power shower.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Very efficient, polite and friendly. The work was done well and tidily.
Customer in Basingstoke
,
2 June 2010
business
Niall Catlin Plumbing & Heating
www.checkatrade.com/NiallCatlinPlumbingAndHeating
Install hot water cylinder
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
9
Workmanship: 9 out of 10
9.8
Combined score: 9.8 out of 10
9.8
10
Fair price, good workwomanship, polite and tidy.
Customer in Basingstoke
,
12 May 2010
business
Niall Catlin Plumbing & Heating
www.checkatrade.com/NiallCatlinPlumbingAndHeating
Boiler service.
Scores:
9
Tidiness: 9 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.8
10
I would recommend them.
Customer in Basingstoke
,
30 October 2009
business
Niall Catlin Plumbing & Heating
www.checkatrade.com/NiallCatlinPlumbingAndHeating
Replaced heating controls.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
We found Niall Catlin a very efficient and pleasant company to deal with, and the job was carried out promptly.
Customer in Basingstoke
,
20 October 2009
business
Niall Catlin Plumbing & Heating
www.checkatrade.com/NiallCatlinPlumbingAndHeating
Replaced boiler and h/w cylinder.
Scores:
10
Tidiness: 10 out of 10
9
Timekeeping: 9 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.8
10
Thanks, a job well done. House clean and tidy when finished.
Customer in Basingstoke
,
20 October 2009
business
Niall Catlin Plumbing & Heating
www.checkatrade.com/NiallCatlinPlumbingAndHeating
Boiler service.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Very courteous and helpful. Came the same day I telephoned. Would certainly recommend this company.
Customer in Basingstoke
,
5 October 2009
business
Niall Catlin Plumbing & Heating
www.checkatrade.com/NiallCatlinPlumbingAndHeating
Replaced 2W/C siphons.
Scores:
9
Tidiness: 9 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.8
10
I have used Niall Catlin many times in the last 12 months and can wholeheartedly recommend his services.
Customer in Basingstoke
,
26 September 2009
business
Niall Catlin Plumbing & Heating
www.checkatrade.com/NiallCatlinPlumbingAndHeating
Replaced 2 rods
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
My telephone enquiry - promptly executed with a visit - immediate quote/date given for installation/staff were early/work carried out competently and tidiness excellent/very courteous.
Customer in Basingstoke
,
1 September 2009
business
Niall Catlin Plumbing & Heating
www.checkatrade.com/NiallCatlinPlumbingAndHeating
Power flush
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Very professional service, great price, very happy with job done.
Customer in Basingstoke
,
9 August 2009
business
Niall Catlin Plumbing & Heating
www.checkatrade.com/NiallCatlinPlumbingAndHeating
Find fault and correct central heating and hot water.
Scores:
6
Tidiness: 6 out of 10
4
Timekeeping: 4 out of 10
7
Courtesy: 7 out of 10
7
Workmanship: 7 out of 10
6
Combined score: 6 out of 10
6
10
The engineer turned up 1 hour 20 minutes late. Never called to let me know or apologised. I had no idea they had a minimum call out charge, the first I knew about it was when I received the Invoice. The Director called me in an aggressive manner and did not listen to me at all.
Customer in Basingstoke
,
23 July 2009
Response from Niall Catlin Plumbing & Heating:
On this occasion the engineer was late. I have since spoken to the engineer concerned and he is aware he must (when possible) contact the customer to let them know in the future. Call out charges are explained to every customer before any work is undertaken. This company has survived on a very good reputation for the past 20 years. I hope to continue in this manner so any feedback is gratefully excepted, good and bad.
business
Niall Catlin Plumbing & Heating
www.checkatrade.com/NiallCatlinPlumbingAndHeating
Boiler change.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Excellent installation (new boiler), clean and tidy work and all done in a day. I would highly recommend them.
Customer in Basingstoke
,
29 June 2009
business
Niall Catlin Plumbing & Heating
www.checkatrade.com/NiallCatlinPlumbingAndHeating
Installed boiler and c/h.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
I would highly recommend the above (Niall Catlin) for the excellent job they did.
Customer in Basingstoke
,
22 May 2009
business
Niall Catlin Plumbing & Heating
www.checkatrade.com/NiallCatlinPlumbingAndHeating
Replaced kitchen taps, bathroom washers, toilet seat.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
As always bang on time, very courteous, clean and utterly reliable. Both Niall and Sean are excellent. I wouldn't use another plumber.
Customer in Basingstoke
,
23 January 2009
business
Niall Catlin Plumbing & Heating
www.checkatrade.com/NiallCatlinPlumbingAndHeating
Replacement Electric Shower
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Engineer arrived on time sourced, and installed replacement shower - all done within a couple of hours. Fantastic.
Customer in Basingstoke
,
21 January 2009
business
Niall Catlin Plumbing & Heating
www.checkatrade.com/NiallCatlinPlumbingAndHeating
Re-wired central heating system
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Catlin's estimate was half the price of some other plumbers, who clearly did not want to do a 'small' job. The work was completed on time, on budget and was to a high standard. I would recommend them.
Customer in Hook
,
12 January 2009
business
Niall Catlin Plumbing & Heating
www.checkatrade.com/NiallCatlinPlumbingAndHeating
Replaced boiler and 13 trvs.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
A small local firm who provided an excellent service with friendly, prompt and efficient workman / work lady. I would recommend them.
Customer in Basingstoke
,
26 November 2008
business
Niall Catlin Plumbing & Heating
www.checkatrade.com/NiallCatlinPlumbingAndHeating
Leak under bathroom floor.
Scores:
10
Tidiness: 10 out of 10
9
Timekeeping: 9 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.8
10
Arrived at 3.30pm started the job within 5 minutes, saw the problem and completed the job by 4.45pm. All left clean and tidy, very good workmanship no complaints at all.
Customer in Basingstoke
,
5 November 2008
business
Niall Catlin Plumbing & Heating
www.checkatrade.com/NiallCatlinPlumbingAndHeating
Installation of replacement boiler.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
9
Courtesy: 9 out of 10
9
Workmanship: 9 out of 10
9.5
Combined score: 9.5 out of 10
9.5
10
Prompt and efficient during installation and In dealing with minor adjustments after. I would recommend them.
Customer in Basingstoke
,
3 October 2008
business
Niall Catlin Plumbing & Heating
www.checkatrade.com/NiallCatlinPlumbingAndHeating
Installed combi boiler and shower and 4 rads.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Very efficient, quicker than quoted, left house clean and tidy. Trained me on use of system and explained the paper-work. I would recommend them.
Customer in Basingstoke
,
23 September 2008
business
Niall Catlin Plumbing & Heating
www.checkatrade.com/NiallCatlinPlumbingAndHeating
Boiler.
Scores:
8
Tidiness: 8 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
9
Workmanship: 9 out of 10
9.3
Combined score: 9.3 out of 10
9.3
10
Niall Catlin's employees are easily the most helpful and polite that I have ever dealt with. I would recommend them.
Customer in Basingstoke
,
19 September 2008
business
Niall Catlin Plumbing & Heating
www.checkatrade.com/NiallCatlinPlumbingAndHeating
Replaced kitchen taps.
Scores:
9
Tidiness: 9 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
6
Workmanship: 6 out of 10
8.8
Combined score: 8.8 out of 10
8.8
10
I would recommend them.
Customer in Basingstoke
,
11 September 2008
business
Niall Catlin Plumbing & Heating
www.checkatrade.com/NiallCatlinPlumbingAndHeating
Replaced kitchen tap and stop cock
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
I found the work carried out 100% to my satisfaction and would not hesitate to call on them for any other work. I would recommend them.
Customer in Basingstoke
,
3 September 2008
business
Niall Catlin Plumbing & Heating
www.checkatrade.com/NiallCatlinPlumbingAndHeating
Replaced WC bathroom and basin taps
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Sean was a very professional and knowledgeable young man. Took the trouble to explain what he was doing in a polite and helpful way. I would recommend them.
Customer in Tadley
,
2 September 2008
business
Niall Catlin Plumbing & Heating
www.checkatrade.com/NiallCatlinPlumbingAndHeating
Boiler and cylinder change.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Never had such two good workers, a pleasure to have them in our house. I would recommend them.
Customer in Basingstoke
,
1 September 2008
business
Niall Catlin Plumbing & Heating
www.checkatrade.com/NiallCatlinPlumbingAndHeating
Boiler service.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
9
Workmanship: 9 out of 10
9.8
Combined score: 9.8 out of 10
9.8
10
Good reliable work. I would recommend them.
Customer in Basingstoke
,
1 September 2008
business
Niall Catlin Plumbing & Heating
www.checkatrade.com/NiallCatlinPlumbingAndHeating
Plumbing jobs.
Scores:
9
Tidiness: 9 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
9
Workmanship: 9 out of 10
9.5
Combined score: 9.5 out of 10
9.5
10
Friendly, timely and professional service. Good job - Well done. I would recommend them.
Customer in Basingstoke
,
6 August 2008
business
Niall Catlin Plumbing & Heating
www.checkatrade.com/NiallCatlinPlumbingAndHeating
Replaced kitchen taps.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Punctual, friendly and got on with job. A very nice man. I found them extremely expensive and this would put me off using them again. I would recommend them.
Customer in Basingstoke
,
6 August 2008
business
Niall Catlin Plumbing & Heating
www.checkatrade.com/NiallCatlinPlumbingAndHeating
Replace cold water storage tank.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
9
Workmanship: 9 out of 10
9.8
Combined score: 9.8 out of 10
9.8
10
Prompt, efficient service. I would recommend them.
Customer in Basingstoke
,
5 August 2008
business
Niall Catlin Plumbing & Heating
www.checkatrade.com/NiallCatlinPlumbingAndHeating
Fitted radiator in dining room.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Reliable and efficient. I would recommend them.
Customer in Basingstoke
,
18 July 2008
business
Niall Catlin Plumbing & Heating
www.checkatrade.com/NiallCatlinPlumbingAndHeating
Boiler repair
Scores:
9
Tidiness: 9 out of 10
7
Timekeeping: 7 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
9
Combined score: 9 out of 10
9
10
I would recommend them.
Customer in Hook
,
17 July 2008
business
Niall Catlin Plumbing & Heating
www.checkatrade.com/NiallCatlinPlumbingAndHeating
Boiler service / Safety check.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
I would recommend them.
Customer in Basingstoke
,
14 July 2008
business
Niall Catlin Plumbing & Heating
www.checkatrade.com/NiallCatlinPlumbingAndHeating
Un-airlock hot water cylinder.
Scores:
-
Tidiness: Not Applicable
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
-
Workmanship: Not Applicable
10
Combined score: 10 out of 10
10
10
Great - Would use again. I would recommend them.
Customer in Basingstoke
,
14 July 2008
business
Niall Catlin Plumbing & Heating
www.checkatrade.com/NiallCatlinPlumbingAndHeating
Power flush and new pump
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Company chosen for this job because of previous experience with them. Quality and reliability are more important than lowest cost. I would recommend them.
Customer in Basingstoke
,
8 July 2008
business
Niall Catlin Plumbing & Heating
www.checkatrade.com/NiallCatlinPlumbingAndHeating
Replaced combi boiler and 10 trvs.
Scores:
9
Tidiness: 9 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
9
Workmanship: 9 out of 10
9.5
Combined score: 9.5 out of 10
9.5
10
Very good. I would recommend them.
Customer in Basingstoke
,
8 July 2008
business
Niall Catlin Plumbing & Heating
www.checkatrade.com/NiallCatlinPlumbingAndHeating
Leaking taps.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
Friendly workmen, explained problem and solution clearly, fast and efficient, job was done in 20 minutes - would highly recommend - called in the morning and workmen showed up that afternoon - Excellent.
Customer in Basingstoke
,
1 July 2008
business
Niall Catlin Plumbing & Heating
www.checkatrade.com/NiallCatlinPlumbingAndHeating
Boiler service.
Scores:
8
Tidiness: 8 out of 10
9
Timekeeping: 9 out of 10
10
Courtesy: 10 out of 10
9
Workmanship: 9 out of 10
9
Combined score: 9 out of 10
9
10
I would recommend them.
Customer in Basingstoke
,
16 June 2008
business
Niall Catlin Plumbing & Heating
www.checkatrade.com/NiallCatlinPlumbingAndHeating
C/H breakdown changed pump and air vent
Scores:
9
Tidiness: 9 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.8
10
I would recommend them.
Customer in Basingstoke
,
16 June 2008
business
Niall Catlin Plumbing & Heating
www.checkatrade.com/NiallCatlinPlumbingAndHeating
Replace back valve.
Scores:
10
Tidiness: 10 out of 10
10
Timekeeping: 10 out of 10
10
Courtesy: 10 out of 10
10
Workmanship: 10 out of 10
10
Combined score: 10 out of 10
10
10
I would recommend them.
Customer in Basingstoke
,
3 June 2008
business
Niall Catlin Plumbing & Heating
www.checkatrade.com/NiallCatlinPlumbingAndHeating
Replaced ball valve in wc.
Scores:
7
Tidiness: 7 out of 10
3
Timekeeping: 3 out of 10
9
Courtesy: 9 out of 10
9
Workmanship: 9 out of 10
7
Combined score: 7 out of 10
7
10
I would recommend them.
Customer in Basingstoke
,
3 June 2008
business
Niall Catlin Plumbing & Heating
www.checkatrade.com/NiallCatlinPlumbingAndHeating
C/H Breakdown.
Scores:
9
Tidiness: 9 out of 10
8
Timekeeping: 8 out of 10
9
Courtesy: 9 out of 10
9
Workmanship: 9 out of 10
8.8
Combined score: 8.8 out of 10
8.8
10
I would recommend them.
Customer in Basingstoke
,
2 June 2008
business
Niall Catlin Plumbing & Heating
www.checkatrade.com/NiallCatlinPlumbingAndHeating
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