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On Time Plumber

Checkatrade membership number: 95992

Address

Brighton, East Sussex, BN1 4GG

Contact

name: Craig West
telephone: 01273 279213   Enlarged for easy dialing:
01273 279213
mobile: 07977 449049
email: mrcraigwest@hotmail.com
web: www.ontimeplumber.co.uk
ProfileSkillsVetting
Checkatrade member since: 30 July 2008
Overall Rating: 9.7
Total recommendations: 37
Last six months: 28 cards, average rating 9.7

Customer Monitoring Reports

Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
Replaced faulty taps
Exactly what is said on the tin!  Arrived on time, courteous, tidy, efficient - would highly recommend. Thank you Craig on a job well done.
Customer in Brighton, 10 December 2008
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
He installed my new washing machine
Craig was very efficient and fast working. He installed a rather tricky integrated washing machine and put in a lot of time and effort!!
Customer in Brighton, 9 December 2008
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
Replaced ball valve in header tank
Honest friendly and reliable......were my wife's words. Would definately recommend Craig.
Customer in Brighton, 8 December 2008
Scores:
10Estimating: 10 out of 10 9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 9Courtesy: 9 out of 10 9Workmanship: 9 out of 10 10Value for money: 10 out of 10
9.5
Combined score: 9.5 out of 10
Repaired toilet that wouldn't flush properly.
Good, quick service. Even reduced the price as he managed to fix the toilet very quickly.
Customer in Brighton, 5 December 2008
Scores:
-Estimating: Not Applicable 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
Toilet repair
After weeks of the toilet not working properly it was bliss after 30 minutes work, to be able to press the plunger and for the cistern to work! I would recommend them.
Customer in Brighton, 27 November 2008
Scores:
9Estimating: 9 out of 10 9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
9.7
Combined score: 9.7 out of 10
Fitted a shower
Couldn't fault the workmanship and would definitely recommend and use again .My only comment is around communications and so a lesson learnt for me in writing everything down so I know what Craig means when he is explaining something.
Customer in Hove, 21 November 2008
Scores:
8Estimating: 8 out of 10 4Tidiness: 4 out of 10 10Timekeeping: 10 out of 10 9Courtesy: 9 out of 10 8Workmanship: 8 out of 10 9Value for money: 9 out of 10
8
Combined score: 8 out of 10
Radiator fittings, repairs to system.
Done as asked while at work. I would recommend.
Customer in Brighton, 20 November 2008
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
New tap on kitchen sink
Excellent service and price. Arrived almost to the minute of when he said he would.
Customer in Brighton, 18 November 2008
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
Chemical flush of heating system
Craig was professional, informative and reliable. I would use his services again and would (and already have!) recommend him to my friends.
Customer in Brighton, 6 November 2008
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
General services.
Very fair price - Felt sure I was not going to be ripped off. I would recommend them.
Customer in Brighton, 31 October 2008
Scores:
-Estimating: Not Applicable 9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
9.8
Combined score: 9.8 out of 10
Replaced w/c siphon.
Very reliable, always on time, always keeps you informed on progress. I would recommend them.
Customer in Brighton, 13 October 2008
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
Fix leaking tap and fix new water filter unit.
Excellent job, highly recommended.
Customer in Hove, 9 October 2008
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
Replace diaphrasm in toilet.
Professional, happy, courteous and willing to share what he does (plumbing) and give advice on how to spot the problems. 100% trustworthy thanks!I would recommend them.
Customer in Hove, 2 October 2008
Scores:
9Estimating: 9 out of 10 9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 9Workmanship: 9 out of 10 9Value for money: 9 out of 10
9.3
Combined score: 9.3 out of 10
Installation of new bathroom.
Very happy with the new bathroom and pleased with the sensible suggestions made by Craig.
Customer in Brighton, 15 September 2008
Scores:
-Estimating: Not Applicable 8Tidiness: 8 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 8Value for money: 8 out of 10
9.2
Combined score: 9.2 out of 10
Repaired leaking toilet.
Came within hours of call and did excellent job,
Customer in Brighton, 15 September 2008
Scores:
-Estimating: Not Applicable 9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 8Workmanship: 8 out of 10 9Value for money: 9 out of 10
9.2
Combined score: 9.2 out of 10
To identify origin of a leak affecting flat below
Polite and reliable.  Stayed a good hour and charged a reasonable rate. Identified origin of the leak.  Could not identify a second leak under my sink but sealed all pipes and said to contact him if leak returns. Leak has returned but much less water. I shall be contacting him!
Customer in Brighton, 15 September 2008
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
repair of leaking cistern
I would recommend Craig without hesitation - extremely punctual, professional and friendly. And his charges are very reasonable too.
Customer in Hove, 3 September 2008
Scores:
9Estimating: 9 out of 10 9Tidiness: 9 out of 10 9Timekeeping: 9 out of 10 9Courtesy: 9 out of 10 9Workmanship: 9 out of 10 10Value for money: 10 out of 10
9.2
Combined score: 9.2 out of 10
Leaking kitchen tap isolated, new tap fitted.
Craig was very helpful and flexible.  He also kept to original quote although the job ended up being much trickier and time-consuming because of the ancient taps I was having replaced. I have no problem recommending him and would certainly call him for any future plumbing needs.
Customer in Brighton, 29 August 2008
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
Plumbing services.
Used him about 3 times. Craig is fantastic, honest, reliable and thorough. We won't use anyone else.
Customer in Hove, 13 August 2008
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
Several jobs over a twelve month period
Very polite, good workmanship, turns up on time, we trust him. I would recommend them.
Customer in Brighton, 11 August 2008
Scores:
10Estimating: 10 out of 10 8Tidiness: 8 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
9.7
Combined score: 9.7 out of 10
New combi kitchen taps fitted.
Found him to be reliable and honest in value of new fitting i.e quality and suitability.  I would recommend them.
Customer in , 11 August 2008
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 -Value for money: Not Applicable
10
Combined score: 10 out of 10
Replacement of piping and repairing serious leaks.
I can say Craig West was of the very highest quality. I would recommend his work to anybody requiring a professional job well done.
Customer in Brighton, 15 June 2008
Scores:
9Estimating: 9 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
9.8
Combined score: 9.8 out of 10
Fixing toilet, replacing ball cock.
Craig from On Time Plumber was very helpful and polite. He did a really good job. I will certainly recommend him.
Customer in Hove, 31 March 2008
Scores:
10Estimating: 10 out of 10 8Tidiness: 8 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 9Workmanship: 9 out of 10 10Value for money: 10 out of 10
9.5
Combined score: 9.5 out of 10
RE-positioning radiator pipes.
Turned up 15 minutes early, greeted warmly and courteously, got on with job straight away, never stopped and completed job very well. Would recommend Mr West.
Customer in Brighton, 12 March 2008
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
Plumbing services.
I can't recommend Craig enough. Very thorough and knowledgeable.
Customer in Brighton, 1 February 2008
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
Plumbing services.
I have no complaints. He does what it says on the tin.
Customer in Brighton, 31 December 2007
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
Crack in toilet cistern caused flood.
Craig's response was immediate. He was reliable and trustworthy.
Customer in Brighton, 1 August 2007
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
Relocated a radiator and repaired toilet cistern
We were very impressed with Craig's punctuality and positive, friendly attitude. We have recommend him to friends and would gladly recommend him in the future.
Customer in Brighton, 1 April 2007
Important Note:
Whilst every effort is made to ensure the accuracy of the information appearing on this page, the data has been compiled from information supplied by various individuals and businesses and Checkatrade cannot be held responsible for any omissions or inaccurate claims that may appear.
Checkatrade cannot be held responsible or liable for the quality of workmanship or service of any of the listed trades and services.