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Checkatrade

P J Norris Glass & Glazing

178 monitoring reports, 4 have been received in the past 6 months.

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Customer Monitoring Reports

Replace broken pane of glass in porch door
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

I expected to have to replace all the glass in a period door. And wooden surround. The pane of glass was matched much more accurately than had been done on an previous occasion. Old grouting was cleared out. The door now looks better than it has for years - and for much less than I had thought! Excellent work.
Customer in Redhill, 15 December 2011 business
Replaced double glazing sealed unit
Scores:
10Tidiness: 10 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 9Workmanship: 9 out of 10
9.5
Combined score: 9.5 out of 10
9.510

Margaret was very helpful and phoned to let me know when the fitters were running behind schedule. Was very impressed that the fitters even removed their shoes at the front door before entering.
Customer in Ashtead, 13 July 2011 business
Replace broken window.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Very punctual, very professional, good, excellent work.
Customer in Sutton, 3 May 2011 business
Bro0ken window
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Excellent work, charming man, very good receptionist.
Customer in Esher, 29 November 2010 business
Glazing
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

A very tidy, quick, efficient and professional service.
Customer in Weybridge, 10 August 2010 business
Three windows replaced in French doors.
Scores:
10Tidiness: 10 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.810

Did a great job, quick and clean, even replaced some missing putty on other pane for free.
Customer in Morden, 1 August 2010 business
Hack out and reglaze 1st floor window.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Polite, friendly, workmanlike, tidy, professional.  Very good price too.
Customer in Sutton, 23 June 2010 business
Replacement of faulty double glazing unit
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Very helpful and courteous, replacement unit carefully matched to original.
Customer in Sutton, 9 April 2010 business
Glass and glazing.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Breakages are not satisfying events, but here the event was put right in a most impressive way.
Customer in Sutton, 26 March 2010 business
Secondary glazing.
Scores:
8Tidiness: 8 out of 10 10Timekeeping: 10 out of 10 9Courtesy: 9 out of 10 8Workmanship: 8 out of 10
8.8
Combined score: 8.8 out of 10
8.810

Good clean workmanship - and tidied up afterwards?
Customer in Reigate, 5 March 2010 business
Repair to diamond leaded light windows.
Scores:
10Tidiness: 10 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.810

Very pleasant family firm with can do attitude.  The job was completed at time of inspection for estimate. Very impressed.
Customer in Carshalton, 7 October 2009 business
Supply and fit three double glazed units
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

This firm is totally reliable in giving good and efficient service.
Customer in Tadworth, 28 September 2009 business
Remove smashed window - replace and tidy up.
Scores:
-Tidiness: Not Applicable -Timekeeping: Not Applicable -Courtesy: Not Applicable -Workmanship: Not Applicable
0
Combined score: 0 out of 10
010

Arrived promptly after contacting, carried out work very efficiently (pleasantly friendly).
Customer in Horley, 9 September 2009 business
Services
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Excellent service, smart tidy and polite would recommend them.
Customer in Esher, 10 July 2009 business
Glass and glazing.
Scores:
-Tidiness: Not Applicable 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Pleasant, cheerful and efficient.  I would recommend them.
Customer in Thames Ditton, 4 June 2009 business
Replacing lead lighting diamond windows.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

They were very courteous and helpful over the phone and pleasantly efficient in carrying out the work.
Customer in Caterham, 20 May 2009 business
Replaced shattered window in conservatory
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Reliable and professional, thoroughly good, no criticisms what ever, nice people to deal with.  I would recommend them.
Customer in Dorking, 21 April 2009 business
Putting in new plate glass.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Excellent work and carried my emergency call immediately, very pleased.  I would recommend them.
Customer in Cobham, 3 December 2008 business
Replacement of bathroom window
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Very clean and tidy workers, pleasant and helpful. I would recommend them.
Customer in Sutton, 27 November 2008 business
Repairing burglary damage.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

First time we have used 'Checkatrade'. We are most impressed and will always use the service.
Customer in Epsom, 20 November 2008 business
Replacing double glazed door with a cat flap.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

It is always a pleasure to have P J Norris carrying out work for us. They always do an excellent job. I would recommend them.
Customer in Tadworth, 18 November 2008 business
Repairs.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

They kept arrival time to the minute. Very courteous and got on immediately.
Customer in Leatherhead, 14 November 2008 business
Replacing left and right hinge in bathroom.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

THe trader provided a wonderful and efficient service. I would recommend them.
Customer in Worcester Park, 30 October 2008 business
Replacing putty on Victorian Sash window inside and out
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Very pleased with work done. No damage to very thin Victorian glass in window while replacing putty. Polite and helpful would recommend them.
Customer in Reigate, 9 October 2008 business
Replacing existing windows in outside building.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Cheerful and courteous and a good job completed with efficiency. I would recommend them.
Customer in Crawley, 9 September 2008 business
Fit GWC roof panel to sun room.
Scores:
-Tidiness: Not Applicable 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 -Workmanship: Not Applicable
10
Combined score: 10 out of 10
1010

These people were prompt and efficient. I would use the, again if needed. I would recommend them.
Customer in Oxted, 28 August 2008 business
Patio door reglazed.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

I have used this firm for the second time. I found them excellent both times. I would recommend them.
Customer in Crawley, 13 August 2008 business
Broken window.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Excellent service, on time, courteous, tidy and within time. I would recommend them.
Customer in Dorking, 12 August 2008 business
Removed glazing from old greenhouse
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

A very professional job done, carried out cheerfully and efficiently. Office back up helpful and efficient. I would recommend them.
Customer in Dorking, 12 August 2008 business
General services.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

The 80/80 scoring says it all.  The service and workmanship was superb. I would recommend them.
Customer in Banstead, 5 August 2008 business
Old sash windows needing some putty as some missing.
Scores:
8Tidiness: 8 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.5
Combined score: 9.5 out of 10
9.510

Estimate hard to give due to old glass (which may have broken during work) and old sash windows, so work done and price charged, no glass broken during work. Very reasonable price and I am very pleased with the work done both inside and outside the window. They supplied their own ladder for the outside which is on the 1st floor.
Customer in Reigate, 30 July 2008 business
Re-glazed window
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Came and fitted the window the same day I phoned up, very reasonable quote, friendly and polite. I would recommend them.
Customer in Epsom, 21 July 2008 business
New double glazed unit to conservatory.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

He came under recommendation and I wasn't disappointed. I would recommend them.
Customer in West Molesey, 1 July 2008 business
One pane of glass in back door replaced
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Prompt reponse - came when they said they would. Would definitely use these tradesmen again.I would recommend them.
Customer in Leatherhead, 6 March 2008 business
Replace sealed units in conservatory.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Although difficulty arised during the installation, the fitters coped and the end result was excellent.
Customer in Thorpe Egham, 28 February 2008 business
Re-glaze 5 panes of glass.
Scores:
9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 9Workmanship: 9 out of 10
9.5
Combined score: 9.5 out of 10
9.510

Excellent, polite, efficient and helpful. I would recommend them.
Customer in Bookham, 4 February 2008 business
Replaced 3 double glazed units.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Very friendly & tidy work. I would recommend them.
Customer in West Byfleet, 1 February 2008 business
Replace broken window.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Came the same day and did a very good job. I would recommend.
Customer in Esher, 11 December 2007 business
To supply & fit new leaded D/G unit & fit new 8" hinge.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

I would use them again without hesitation & recommend them for their quality of work and unbeatable price.
Customer in Ashtead, 10 October 2007 business
Fit double glazing unit to kitchen window.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Turned up on time - efficient, courteous & tidy. I would recommend them.
Customer in Cobham, 4 October 2007 business
Replacement one pane in sash window and replacement internal glass door panel.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 9Workmanship: 9 out of 10
9.8
Combined score: 9.8 out of 10
9.810

Quick to respond to my call, carried out very thoroughly and carefully, nice friendly guys. Would use them again.
Customer in Dorking, 10 August 2007 business
Glazing to garage after storm damage.
Scores:
10Tidiness: 10 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.810

Sensibly priced work, completed efficiently. I would recommend them.
Customer in Cobham, 7 August 2007 business
Re-glazed front door, porch & back doors.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

I could not fault these men they were pleasant, courteous and cheerful. They did not waste time - cleaned up well. I would recommend them.
Customer in Cobham, 20 July 2007 business
Refitted shape glass door panel.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Did a quuick & effective job - was professional, polite & friendly and cleared up after himself. I would recommend them.
Customer in Epsom, 19 July 2007 business
Replacement double glazed windows.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Excellent service. Very professional and went beyond the normal. Took enormous pains to fulfill our needs. I would recommend them.
Customer in East Horsley, 8 June 2007 business
Replacement of double glazed windows.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Very responsive and efficient service - working to the limited times we had available to be in attentance.
Customer in Ashtead, 31 May 2007 business
Glazier.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

He worked carefully and efficiently without any fuss and left place clean. Always polite and affable.
Customer in Kingston Thames, 30 May 2007 business
Fitting of double glazed unit and cap flat installed.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Superb service - very prompt and efficient and the work was completed to a very high standard. I would definately recommend them.
Customer in Walton On Thames, 21 May 2007 business
Glazing replacement.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Nice, polite and reliable company, would recommend without hesitation.
Customer in Epsom, 17 May 2007 business
Replace window size 815 X 2100mm.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Very good, I would certainly use Mr. Norris again, should the occasion arise.
Customer in Hammer, 2 May 2007 business
Glazier.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Excellent in all respects as indicated by excellent scores. We've found our Glazier.
Customer in Epsom, 2 May 2007 business
Glazing.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Excellent service. Met higher than my expectations for some urgent glazing.
Customer in Epsom, 19 March 2007 business
Replacement sealed units for double glazed window.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 9Workmanship: 9 out of 10
9.8
Combined score: 9.8 out of 10
9.810

Fast reliable and friendly service - wouldn't hesitate to use them again.
Customer in Teedington, 19 March 2007 business
Replacement Glazing
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Excellent , price , service and reliability. I would recommend them.
Customer in Ashtead, 30 January 2007 business
Replace 2 double glazed windows ( condensation inside).
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

He was very efficient, tidy on time, I have scored him 10 on all counts. I would recommend them.
Customer in Ashtead, 10 January 2007 business
Fitting of double glazed unit with an air ventilator.
Scores:
9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.810

Following a maintenance visit from a British Gas engineer, my gas boiler was classified "AT RISK" because of an undersized air vent. I contacted P J Norris who attended the same day, talked to the engineer and had a unit made up and fitted in 2 days! Excellent. I would recommend them.
Customer in Bookham, Leatherhead, 20 December 2006 business
Bathroom window fitted.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Just wonderful, efficient and courteous. I would recommend them.
Customer in Crawley, 22 November 2006 business
Repair to greenhouse.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

I am very impressed by the polite and efficient service. I would recommend them.
Customer in HERSHAM, 22 November 2006 business
Replace window in summer house.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Steve was prompt and efficient doing the job, reassuring to know reliable craftsmen still exist, very pleased with service recieved. I would recommend them.
Customer in THAMES DITTON, 8 November 2006 business
Glazier.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 9Workmanship: 9 out of 10
9.8
Combined score: 9.8 out of 10
9.810

Reliable, courteous, on time, very good workmanship - very satisfied customer. I would recommend them.
Customer in Fetcham, 30 October 2006 business
Repair of patio door.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Completed a very difficult job with patience and determination 12 out of 10. Excellent. I would recomment them.
Customer in Banstead, 13 September 2006 business
Replacement of broiten glass in door with safety glass.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Good professional work compleated when promised. I would recommend them.
Customer in Epsom Downs, 30 August 2006 business
Replaced shattered patio door
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Steve (owner) came out within an hour to secure broken window. The window was replaced within a few days and all communication with the company was friendly, reassuring and very professional. I would definitely recommend.
Customer in Sutton, 24 August 2006 business
Hack out damaged glass & re-glaze window
Scores:
10Tidiness: 10 out of 10 -Timekeeping: Not Applicable 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Prompt response and efficient workmanship. I would recommend them.
Customer in Epsom, 21 August 2006 business
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Important Note:
Whilst every effort is made to ensure the accuracy of the information appearing on this page, the data has been compiled from information supplied by various individuals and businesses and Checkatrade cannot be held responsible for any omissions or inaccurate claims that may appear and recommend that consumers ask to see relevant qualifications and documentation from the contractor before accepting a quote.
Checkatrade cannot be held responsible or liable for the quality of workmanship or service of any of the listed trades and services.