Checkatrade

Pavilion Glass Co. Ltd

192 monitoring reports, 65 have been received in the past 6 months.

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Customer Monitoring Reports

Replacing cracked window
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

JAMES ( the gentleman who did the work) was efficient very pleasant also helpful I would certainly recommend pavilion glass to my family and friends.
Customer in Worthing, 9 May 2012 business
Installation of two new windows.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Good company to deal with professional throughout, would recommend them.
Customer in Worthing, 9 May 2012 business
Sealed units replaced.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Very professional, did the job well in the time stated for the price quoted. Helpful, friendly staff.
Customer in Worthing, 30 April 2012 business
Pane in entrance door, replace glass.
Scores:
-Tidiness: Not Applicable 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Pavilion Glass were reliable and set up boarding same day that breaking occurred.
Customer in Hove, 27 April 2012 business
10mm, 3m x 2m glass wall and 2 x mirrors.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Excellent work. As promised on time and on cost. A pleasant and happy group of workers. Would recommend them to anyone.
Customer in Hindhead, 2 April 2012 business
7x UPVC.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 9Workmanship: 9 out of 10
9.8
Combined score: 9.8 out of 10
9.810

Polite, professional and efficient from first enquiry to completion. I would recommend this company.
Customer in Worthing, 2 April 2012 business
New seven window units - after removing failed ones.
Scores:
9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 9Workmanship: 9 out of 10
9.5
Combined score: 9.5 out of 10
9.510

Good telephone communication, Appointment promptly made, Estimate without delay.
Customer in Angmering, 26 March 2012 business
Replacement of old window.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Good quality product, excellent work with attention to detail, friendly service.
Customer in Worthing, 23 March 2012 business
Broken panel in door replaced
Scores:
9Tidiness: 9 out of 10 9Timekeeping: 9 out of 10 9Courtesy: 9 out of 10 9Workmanship: 9 out of 10
9
Combined score: 9 out of 10
910

Two different people called. Both very polite and helpful, would recommend this company.
Customer in Worthing, 19 March 2012 business
Replacement of misted up window unit.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Very friendly service, efficient and kept to deadline time to fit unit. I would recommend this company.
Customer in Worthing, 14 March 2012 business
Replacement sealed double glazing unit
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 9Workmanship: 9 out of 10
9.8
Combined score: 9.8 out of 10
9.810

Job done when promised, lead flashing could have been put back more neatly.
Customer in Bognor Regis, 8 March 2012
Response from Pavilion Glass Co. Ltd:
I offered to send the glazier back out to attend to the leadwork but the customer has already done it himself, so we did not receive the chance to return or a phone call from him The customer had signed our work completion form when we had finished and commented he had visually inspected work, which looked ok On talking to the customer he said that he was aware and had appreciated that the leadwork would look different to before we started the work, as it had to be moved out of the way and dressed back down once the glass had been fitted. He also said he was glad I had rang and our response was positive and a good approach
business
Broken pane in door replaced 2 internal windows replaced.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Very happy they were polite and efficient and tided up well after work finished. I would recommend this company.
Customer in Worthing, 8 March 2012 business
2 replacement panels, double glazed windows.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Good, fast worker but not very careful. Both window sills had dents from panes after work done. Rushing I suspect.
Customer in Shoreham-By-Sea, 7 March 2012 business
Hinge replacement of double glazed unit
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

A quick and efficient job with an appointment the day after the enquiry was made.
Customer in Worthing, 7 March 2012 business
Composite replacement front door installed
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Very punctual, polite and professionl in their approach, worked hard and finished on target. No problems at all since door was fitted. Very polite and friendly on the phone.
Customer in Worthing, 6 March 2012 business
Remove broken pane and replace with new
Scores:
9Tidiness: 9 out of 10 9Timekeeping: 9 out of 10 9Courtesy: 9 out of 10 9Workmanship: 9 out of 10
9
Combined score: 9 out of 10
910

A job extremely well done, In a timely and reliable fashion.
Customer in Totnes, 2 March 2012 business
Double glazing and new door fitted, new door space created
Scores:
10Tidiness: 10 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.810

Excellent service, thrilled with new windows and door! Quiet workmen who took pride in their work and felt they were very clean, tidy and efficient.
Customer in Littlehampton, 1 March 2012 business
17 handles
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Not able to find matching existing handles but found very good replacements,, very helpful service and workman, very pleasant
Customer in Pulborough, 17 February 2012 business
Very satisfactorily.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Courteous, efficient, knowledgeable, helpful. Prompt attention, friendly and clean workmanship.
Customer in Worthing, 16 February 2012 business
Replace broken window.
Scores:
9Tidiness: 9 out of 10 9Timekeeping: 9 out of 10 9Courtesy: 9 out of 10 9Workmanship: 9 out of 10
9
Combined score: 9 out of 10
910

Excellent work. Made sure all debris had been removed and window was clean.
Customer in Hove, 16 February 2012 business
Replacement of glass in back door
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

They were really tidy, really helpful, quick and great to deal with. Would recommend to anyone.
Customer in Hassocks, 8 February 2012 business
Double glazing
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Excellent service, timely and the best quote around.
Customer in Hurstpierpoint, 8 February 2012 business
Installation of patterned glass in bathrooms.
Scores:
9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 9Workmanship: 9 out of 10
9.5
Combined score: 9.5 out of 10
9.510

Very good service. Polite, helpful work force. Quick to install and efficient. No mess!
Customer in Worthing, 1 February 2012 business
Supplied and installed 2 lockable handles and jar locks.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Fantastic, quick and very efficient service. Carried out by a superb fitter.
Customer in Worthing, 27 January 2012 business
Replacement of broken window.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Communication at all times. Lovely job, reliable and kept to here instructions - friendly service.
Customer in Worthing, 26 January 2012 business
Window hinges replaced
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Very satisfactory, punctual, careful, competent, pleasant.
Customer in Brighton, 4 January 2012 business
3 misted double glazed units replaced.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Good service, very happy and would use again and recommend.
Customer in Worthing, 21 December 2011 business
Replacement of brown sealed frames 7x windows and 2x door.
Scores:
9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.810

Good services from start to finish and at a competitive price. I would recommend this company.
Customer in Steyning, 24 November 2011 business
2 x glass windows supplied and fitted.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Satisfied with quality of work and service provided, no complaints, price was fair.
Customer in Littlehampton, 18 November 2011 business
Replace broken glass panel next to front door.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Efficient! Job done in less than half an hour by two guys. Great job, great price. Well pleased.
Customer in Worthing, 17 November 2011 business
Window hinge repair.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

The representatives from Pavilion glass, gave a very reliable service and finish.
Customer in Worthing, 11 November 2011 business
2 kitchen windows made and installed
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Good workmanship, tidy, men cleared up well, windows supplied were as I expected. They work well.
Customer in Worthing, 3 November 2011 business
Leaded window replaced in village hall
Scores:
10Tidiness: 10 out of 10 -Timekeeping: Not Applicable -Courtesy: Not Applicable 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

The replacement lead paned window looks fine, matches the others in the village hall.
Customer in Bognor Regis, 29 October 2011 business
Supply and fit 5 new panes to green house
Scores:
10Tidiness: 10 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.810

Prompt response to first contact with estimate following day. Work carried out within 3 days, very satisfied.
Customer in Worthing, 12 October 2011 business
Double glazed window fixing adjusted
Scores:
8Tidiness: 8 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 9Workmanship: 9 out of 10
9.3
Combined score: 9.3 out of 10
9.310

They were prompt and resolved the problem on first call out.
Customer in Steyning, 26 September 2011 business
Double glazed window repaired and serviced. Quote for new windows and doors.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

On time. Very professional. No extra costs. Quotes and invoice came back very quickly. Great service.
Customer in Brighton, 21 September 2011 business
Replacement of 2 double glazed windows
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Speedy and efficient service, good value for cost, would use again.
Customer in Worthing, 6 September 2011 business
Windows
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

From start to finish the staff were wonderful, extremely helpful and very polite.
Customer in Worthing, 24 August 2011 business
Replacement window panes.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Very quick and efficient. Left windows clean and shining, unlike previous company who left finger marks all over the glass. I would recommend this company.
Customer in Newhaven, 12 August 2011 business
Replacement window panes
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Very quick and efficient. Left windows clean and shining unlike previous company who left finger marks all over the glass.
Customer in Newhaven, 12 August 2011 business
Excellent.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

As written above. Excellent. Professional. Efficient. Courteous.
Customer in Worthing, 11 August 2011 business
Replacing glass in double glazed doors and windows
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Very professional job. Have used them before and will do again if required.
Customer in Pulborough, 2 August 2011 business
2 patio doors double glazed
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

A very pleasant and efficient firm to deal with at all levels, very satisfied with the work.
Customer in Worthing, 16 July 2011 business
Hack out and reglaze top door panel 6.4 lami.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

I was very impressed with the speed and efficiency that was carried out with the replacement of my door glass. The workmen were very friendly and polite.
Customer in Brighton, 11 July 2011 business
Hack out and replace glass into wooden door.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Gary was a very polite, tidy and pleasant young man. A credit to the company and should require work to be done again. Will ask for him.
Customer in Worthing, 10 July 2011 business
Replacement patio door.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

I would recommend this company. Very competitive quote, excellent work, very polite fitters.
Customer in Pulborough, 1 July 2011 business
Repair to windows which were jammed
Scores:
10Tidiness: 10 out of 10 8Timekeeping: 8 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.5
Combined score: 9.5 out of 10
9.510

Very polite service from both office and workman, kept to quote, very good service.
Customer in Haywards Heath, 30 June 2011 business
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Whilst every effort is made to ensure the accuracy of the information appearing on this page, the data has been compiled from information supplied by various individuals and businesses and Checkatrade cannot be held responsible for any omissions or inaccurate claims that may appear and recommend that consumers ask to see relevant qualifications and documentation from the contractor before accepting a quote.
Checkatrade cannot be held responsible or liable for the quality of workmanship or service of any of the listed trades and services.