Checkatrade

PC Care (Sussex)

133 monitoring reports, 48 have been received in the past 6 months.

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To protect the privacy of customers locations are displayed approximately.

Customer Monitoring Reports

Investigate slow laptop advice on new laptop.
Scores:
-Tidiness: Not Applicable 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

I was extremely impressed with Michael's technical ability and the quality of his customer care.
Customer in Brighton, 7 May 2012 business
Computer and wireless network maintenance.
Scores:
-Tidiness: Not Applicable 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Problem quickly solved, following hours of our fruitless efforts! Valuable help and advice given. Will not hesitate to use company again if needed.
Customer in Brighton, 4 May 2012 business
Istallation of security and updates,correction of badly installed software
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Very efficient and thorough overhaul of my system. Michael was very patient explaining things to me as I am a relative newcomer to computers. A real gentleman and highly recommended. Many thanks.
Customer in Shoreham-by-Sea, 25 April 2012 business
Reconnect iphone to wireless network and install security software.
Scores:
-Tidiness: Not Applicable 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 9Workmanship: 9 out of 10
9.3
Combined score: 9.3 out of 10
9.310

Pleased with the service and advice given. Explained everything in simple terms.
Customer in Hove, 24 April 2012 business
Virus removal.
Scores:
-Tidiness: Not Applicable 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

A very professional and thorough service. I felt as though I was in safe hands.
Customer in , 23 April 2012 business
Virus removal.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

The service was amazing. Every thing was explained to me so that even I could understand! Cleaned up my computer brilliantly.
Customer in Hove, 3 April 2012 business
Replace power supply in PC
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Michael was informative and quick, accurate and friendly.
Customer in East Sussex, 29 March 2012 business
Computer speed up/maintenance install new memory.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Very satisfied with quality of workmanship and would definitely use company again.
Customer in Brighton, 22 March 2012 business
Investigate non-starting PC, recommend replacement.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 -Workmanship: Not Applicable
10
Combined score: 10 out of 10
1010

Quick to diagnose the problem and helpful with his advice about purchasing of new computer.
Customer in Brighton, 19 March 2012 business
Setup wireless router and other computer maintenance.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

As usual, Mr. Watson was punctual, courteous and efficient in doing the work.
Customer in Hove, 14 March 2012 business
Speed up PC and internet security
Scores:
-Tidiness: Not Applicable 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 9Workmanship: 9 out of 10
9.7
Combined score: 9.7 out of 10
9.710

Very polite and explained everything as he went along, did the job that was needed.
Customer in Brighton, 10 March 2012 business
Re-install Windows.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Michael is a very competent and nice man, talks you through work in English. My computer was dead almost, he saved it, I'm good at computers but this fault stumped me.
Customer in Hove, 5 March 2012 business
Install new PC, set up business email, networking and data transfer.
Scores:
5Tidiness: 5 out of 10 8Timekeeping: 8 out of 10 8Courtesy: 8 out of 10 8Workmanship: 8 out of 10
7.3
Combined score: 7.3 out of 10
7.310

A hard worker who keeps going until the job is done.
Customer in Brighton, 5 March 2012
Response from PC Care (Sussex):
I have contacted the customer to understand why she had marked me down for tidiness. It seems I had left a desk untidy and not plugged some things back in that I had unplugged during my visit. Obviously, I apologised for my oversights and made a mental note to pay attention to these details in future.
business
Data recovery
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Absolutely first class service. Will definitely use again and recommend.
Customer in Hove, 24 February 2012 business
Install laptop, pc broadband and printer.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Having moved house he set up and sorted out our computer, laptop and printer, he was brilliant. I would recommend this company.
Customer in Hove, 14 February 2012 business
Investigate fault CD drive
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 9Courtesy: 9 out of 10 10Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.810

Efficiently and informatively searched hard to solve a corrupted file problem. Bill was very reasonable.
Customer in Brighton, 13 January 2012 business
Set-up tablet PC, maintenance, internet security
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

I found the technician who came to help me was very knowledgeable and my PC works better than it has for a long time.
Customer in Hove, 5 January 2012 business
Review internet security and pc set up
Scores:
-Tidiness: Not Applicable 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Excellent service, talked me through the problem so I can avoid it in the future and did more than needed.
Customer in Brighton, 5 January 2012 business
Investigate non starting laptop
Scores:
9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 -Workmanship: Not Applicable
9.7
Combined score: 9.7 out of 10
9.710

Professional and honest service, would recommend to anyone.
Customer in Brighton, 27 December 2011 business
New PC recover data from old PC.
Scores:
9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.810

Excellent service, very satisfied. I would recommend this company.
Customer in Lewes, 22 December 2011 business
Advise on new conifer and internet provider.
Scores:
-Tidiness: Not Applicable 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 9Workmanship: 9 out of 10
9.3
Combined score: 9.3 out of 10
9.310

Very good and prompt and excellent overall. I would recommend this company.
Customer in Hove, 15 December 2011 business
Investigate slow pc
Scores:
-Tidiness: Not Applicable 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 -Workmanship: Not Applicable
10
Combined score: 10 out of 10
1010

Thorough, honest, conscientious, would happily use again with confidence of a good job.
Customer in Hove, 8 December 2011 business
Fix PC internet and computer maintenance.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

I made an urgent call for help mid evening and Michael responded immediately, he came over the following day and resolved the problem. I was very pleased.
Customer in Brighton, 1 December 2011 business
Setup New PC
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Excellent and friendly service and help over phone when I forgotten what I had been shown. At 8 it was a lot to take in.
Customer in Brighton, 1 December 2011 business
Investigate slow PC.
Scores:
8Tidiness: 8 out of 10 9Timekeeping: 9 out of 10 9Courtesy: 9 out of 10 9Workmanship: 9 out of 10
8.8
Combined score: 8.8 out of 10
8.810

Service machine and gave estimate on upgrade.
Customer in Peacehaven, 29 November 2011 business
Set up file and printer sharing.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 8Workmanship: 8 out of 10
9.5
Combined score: 9.5 out of 10
9.510

Punctual, friendly and efficient. Everything you would expect in a professional service.
Customer in Brighton, 23 November 2011 business
Fix email access and review system/network setup.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Quick and had the fault fixed on the computer in no time, I found him to be very courteous.
Customer in Lewes, 17 November 2011 business
Fix computer start-up problems and email
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Michael came round at very short notice and got my ancient PC up and running - great service, nice man.
Customer in Brighton, 17 November 2011 business
Cumputer maintenance and internet security
Scores:
9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 9Workmanship: 9 out of 10
9.5
Combined score: 9.5 out of 10
9.510

Rapidly fixed my network connection problem, then traced a faulty usb socket inside the pc, thorough security check.
Customer in Brighton, 15 November 2011 business
Internet security set up.
Scores:
9Tidiness: 9 out of 10 9Timekeeping: 9 out of 10 9Courtesy: 9 out of 10 9Workmanship: 9 out of 10
9
Combined score: 9 out of 10
910

Very helpful and knowledgeable gave advice. I would recommend this company.
Customer in Brighton, 15 November 2011 business
Windows re-install and hardware repair
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

I was very impressed and pleased at the immediate response and personal service given, a breath of fresh air.
Customer in Brighton, 14 November 2011 business
Sort out video driver to make computer start properly.
Scores:
-Tidiness: Not Applicable 10Timekeeping: 10 out of 10 9Courtesy: 9 out of 10 -Workmanship: Not Applicable
9.5
Combined score: 9.5 out of 10
9.510

Very helpful - The basic problem was fixed and I was also given some useful information about various other PC related matters.
Customer in Hove, 10 November 2011 business
Set up new laptop and copy data from old PC.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Very good and thorough service, including phone advice from the outset. Good hourly rate.
Customer in Brighton, 4 November 2011 business
Computer maintenance.
Scores:
-Tidiness: Not Applicable 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.7
Combined score: 9.7 out of 10
9.710

Excellent service, Michael explained things very well. I would recommend this company.
Customer in Brighton, 1 November 2011 business
Set up new pc, online back up
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Prompt and reliable service and good level of expertise.
Customer in Hove, 26 October 2011 business
PC overhaul
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

A reliable contractor, have used their service several times.
Customer in Brighton, 19 October 2011 business
Replace faulty PSU
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Michael done a great job replacing my faulty PSU. He even went out of his own way to accompany me to Maplins, to make sure I chose the appropriate part. After replacing the PSU he then gave my desktop case a good clean, including the fans. Thanks Michael.
Customer in Brighton, 19 October 2011 business
Replace pwer supply and overhaul of AC.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Very knowledgable and excellent service, put a lot of affort into overhaul, explained things. I would recommend this company.
Customer in Brighton, 13 October 2011 business
Sort out computer start-up problems
Scores:
10Tidiness: 10 out of 10 8Timekeeping: 8 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.5
Combined score: 9.5 out of 10
9.510

Friendly, on time, helpful and good value for money, we would call Michael for any future concerns.
Customer in Brighton, 13 October 2011 business
Replace disc reinstall windows and wipe data.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Excellent service, very competent.I would recommend this company.
Customer in Shoreham-By-Sea, 10 October 2011 business
Computer overhaul.
Scores:
-Tidiness: Not Applicable 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.7
Combined score: 9.7 out of 10
9.710

Professional service of installation of security system and simple explanation of work in progress. Highly recommend.
Customer in Hove, 10 October 2011 business
Computer speed up, install memory and internet security
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Provided the necessary practical assistance in a professional manner at a reasonable cost.
Customer in Hove, 6 October 2011 business
Sort out printer, internet security, general maintenance
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Totally professional, spoke in laymans terms (I am not computer literate) and demonstrated actions clearly good recommendations too.
Customer in Brighton, 16 September 2011 business
Computer maintenance.
Scores:
-Tidiness: Not Applicable 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Very knowledgeable and calm, multi tasks, several computers so time efficient. Friendly.
Customer in Brighton, 16 September 2011 business
Back-up laptop and equipment review
Scores:
-Tidiness: Not Applicable 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Very good service, spoke in layman's terms re computer and offered great impartial advice.
Customer in Brighton, 13 September 2011 business
Fix PC startup Problems
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Again a knowledgeable and professional service, Value for money hourly rate, with no time wasting. Very highly recommended.
Customer in Brighton, 12 September 2011 business
Investigate old PC, setup new PC, transfer data etc.
Scores:
9Tidiness: 9 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.5
Combined score: 9.5 out of 10
9.510

Excellent service from Michael, would use him again and recommend to friends.
Customer in Hove, 9 September 2011 business
Set up wireless network and internet security
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Excellent service, prompt, very efficient and knowledgeable, highly recommended.
Customer in Hove, 5 September 2011 business
Replace display card, internet security review
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 9Workmanship: 9 out of 10
9.8
Combined score: 9.8 out of 10
9.810

Thorough attention to detail and useful advice with tips to use in preventing hard disk problems.
Customer in Hove, 5 September 2011 business
Computer speed up and internet security
Scores:
-Tidiness: Not Applicable 8Timekeeping: 8 out of 10 10Courtesy: 10 out of 10 9Workmanship: 9 out of 10
9
Combined score: 9 out of 10
910

Very helpful and well informed, will definitely use again.
Customer in Shoreham-By-Sea, 31 August 2011 business
Sort out email problems.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Resolved email problems when no one else could, very knowledgeable gave lots of advice.
Customer in Brighton, 24 August 2011 business
PC set up, internet security etc.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

I have used independent IT consultants often before. Michael Watson of PC Care knocks the others into a cocked hat.
Customer in Brighton, 21 July 2011 business
Diagnose PC switch.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Punctual, polite, conscientious and helpful with explaining it all and willing to go the last mile in solving the problem.
Customer in Brighton, 20 July 2011 business
Install new rooter and memory cleaned computer and lap-top set up.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Efficient, knowledgeable, on time, capable, skilled, punctual. I would recommend this company.
Customer in London, 19 July 2011 business
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Important Note:
Whilst every effort is made to ensure the accuracy of the information appearing on this page, the data has been compiled from information supplied by various individuals and businesses and Checkatrade cannot be held responsible for any omissions or inaccurate claims that may appear and recommend that consumers ask to see relevant qualifications and documentation from the contractor before accepting a quote.
Checkatrade cannot be held responsible or liable for the quality of workmanship or service of any of the listed trades and services.