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PC Help@Home

164 monitoring reports, 19 have been received in the past 6 months.
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Customer Feedback

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Customer Monitoring Reports

Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
1010
Replaced power supply unit in PC.
Very impressed. Arrival was punctual, work was calm and professional and PC was back up and running very quickly. This is an excellent service - home visit and value for money. Recommended.
Customer in Walton-on-thames, 23 February 2010 business
PC Help@Homehttp://www.checkatrade.com/PcHelpAtHome/
Scores:
-Estimating: Not Applicable -Tidiness: Not Applicable 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 9Value for money: 9 out of 10
9.8
Combined score: 9.8 out of 10
9.810
Repair of pc problem
Knowledgeable and helpful.
Customer in Walton-on-thames, 12 February 2010 business
PC Help@Homehttp://www.checkatrade.com/PcHelpAtHome/
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
1010
Re-sized laptop partions and advised on 2nd PC
A very good company who give value and great service. Walter managed to free my laptop so I now have a huge amount of memory. He also updated all software where applicable and provided excellent advice on the purchase of a second PC for our son.
Customer in Weybridge, 2 February 2010 business
PC Help@Homehttp://www.checkatrade.com/PcHelpAtHome/
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
1010
Checked router, ensured printer has fixed IP address installed Vista updates, updated Java
1st Class, very helpful and informative.  Would definitely use them again should a problem arise.
Customer in Chessington, 29 January 2010 business
PC Help@Homehttp://www.checkatrade.com/PcHelpAtHome/
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
1010
Pc repair
We shall continue to use this firm for support and help.
Customer in Cobham, 26 January 2010 business
PC Help@Homehttp://www.checkatrade.com/PcHelpAtHome/
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
1010
Home wireless network set up
Set up wireless on home PC, laptop and printer.  Quick, knowledgeable, friendly and reasonable pricing.
Customer in Thames Ditton, 7 January 2010 business
PC Help@Homehttp://www.checkatrade.com/PcHelpAtHome/
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
1010
PC wouldn't start up properly and graphics card not working
First class service. Turned up on time despite atrocious weather and difficult driving conditions. Everything sorted out and updated, including transferring all data to laptop and linking laptop to printer.
Customer in Epsom, 7 January 2010 business
PC Help@Homehttp://www.checkatrade.com/PcHelpAtHome/
Scores:
10Estimating: 10 out of 10 -Tidiness: Not Applicable 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 -Workmanship: Not Applicable 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
1010
Diagnose and attempt repair of laptop screen with faulty backlight
Was unable to repair on site due to nature of fault so took laptop away.  Was unable to source replacement part other than from manufacturer but, due to high price, checked whether I wished to proceed (I did not). Laptop returned promptly, and fall or nominal 'call-out' charge.  Great customer service! Thanks.
Customer in Leatherhead, 7 January 2010 business
PC Help@Homehttp://www.checkatrade.com/PcHelpAtHome/
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.810
Reduced start up time by un-installing obsolete programmes and updating others.  Upgraded RAM to 1GB.  Cleaned DVD drive.
Walter was very friendly and efficient. He explained everything that he was doing as he was doing it and also gave me lots of useful tips. The machine is now working much faster - thank you very much.
Customer in Twickenham, 5 January 2010 business
PC Help@Homehttp://www.checkatrade.com/PcHelpAtHome/
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
1010
Sorted out poor internet connection
Helpful, knowledgeable, efficient.  I'll always use them for computer problems.
Customer in Weybridge, 15 December 2009 business
PC Help@Homehttp://www.checkatrade.com/PcHelpAtHome/
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
1010
Recovery of data and installation of e-mail
Polite and helpful. Completed the list of tasks required efficiently with good explanation
Customer in Epsom, 14 December 2009 business
PC Help@Homehttp://www.checkatrade.com/PcHelpAtHome/
Scores:
-Estimating: Not Applicable 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
1010
major sort out of my computer which would not access the internet and discovered this was because of software faults so they backed everything up, wiped it clean and then set it all up again with my new homehub
on time- reliable helpful and got it sorted
Customer in Epsom, 13 December 2009 business
PC Help@Homehttp://www.checkatrade.com/PcHelpAtHome/
Scores:
-Estimating: Not Applicable -Tidiness: Not Applicable 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 9Value for money: 9 out of 10
9.8
Combined score: 9.8 out of 10
9.810
Helped recover data
Very good - clear explanation of problem and speedy recovery of data - good general advice
Customer in Weybridge, 10 December 2009 business
PC Help@Homehttp://www.checkatrade.com/PcHelpAtHome/
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
1010
Fix wireless connection to printer
Great service and efficient Dan was a pleasure to deal with and fixed the problem in no time with as little fuss and disruption as possible. I would not hesitate to use him again or recommend his services.
Customer in Dorking, 3 December 2009 business
PC Help@Homehttp://www.checkatrade.com/PcHelpAtHome/
Scores:
-Estimating: Not Applicable 10Tidiness: 10 out of 10 8Timekeeping: 8 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 9Value for money: 9 out of 10
9.4
Combined score: 9.4 out of 10
9.410
Computer maintenance and repairs.
Satisfactory and efficiently done.
Customer in Epsom, 20 November 2009 business
PC Help@Homehttp://www.checkatrade.com/PcHelpAtHome/
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
1010
Installed new printer, updated various programs and tidied up desktop icons
Walter was very helpful, did all that was required to get the printer working and updated and up loaded programs and also explained how to do various things on the computer.  I should be happy to call him in again if I have any more problems or find things I can't deal with myself.
Customer in Walton-on-thames, 22 October 2009 business
PC Help@Homehttp://www.checkatrade.com/PcHelpAtHome/
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
1010
Repair faulty pc.
Returned message promptly. Arrived on time and phoned to say on his way - Very friendly and helpful.
Customer in Surrey, 22 October 2009 business
PC Help@Homehttp://www.checkatrade.com/PcHelpAtHome/
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
1010
Installing new computer and transferring data + setting up wireless networking
On time, extremely helpful, did more than had to, and very reasonable on price.  Would definitely use again and recommend. Thank you
Customer in Shepperton, 14 October 2009 business
PC Help@Homehttp://www.checkatrade.com/PcHelpAtHome/
Scores:
-Estimating: Not Applicable 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 9Value for money: 9 out of 10
9.8
Combined score: 9.8 out of 10
9.810
Resolved virus problems and installed security software
Very thorough and professional. I would certainly recommend this company.
Customer in Sunbury-on-thames, 6 October 2009 business
PC Help@Homehttp://www.checkatrade.com/PcHelpAtHome/
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
1010
Computer maintenance
First class service, very reasonable, completed work on time and always communicated with me, very courteous, highly recommended.
Customer in Weybridge, 18 September 2009 business
PC Help@Homehttp://www.checkatrade.com/PcHelpAtHome/
Scores:
-Estimating: Not Applicable 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 -Value for money: Not Applicable
10
Combined score: 10 out of 10
1010
Formatted hard drive on slow running PC.
Formatted drive and installed XP with all updates plus peripherals and additional applications so PC ran faster - very satisfied.
Customer in Surbiton, 17 September 2009 business
PC Help@Homehttp://www.checkatrade.com/PcHelpAtHome/
Scores:
10Estimating: 10 out of 10 9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 8Workmanship: 8 out of 10 9Value for money: 9 out of 10
9.3
Combined score: 9.3 out of 10
9.310
PC Help
The technician was very pleasant, technically knowledgeable, and did a very good job.
Customer in Horley, 12 September 2009 business
PC Help@Homehttp://www.checkatrade.com/PcHelpAtHome/
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 9Workmanship: 9 out of 10 9Value for money: 9 out of 10
9.7
Combined score: 9.7 out of 10
9.710
My computer was untangled so I could use it again!
Helpful and courteous. He explained what he was doing and why in a way that I could understand!
Customer in Epsom, 1 September 2009 business
PC Help@Homehttp://www.checkatrade.com/PcHelpAtHome/
Scores:
-Estimating: Not Applicable 9Tidiness: 9 out of 10 8Timekeeping: 8 out of 10 9Courtesy: 9 out of 10 8Workmanship: 8 out of 10 8Value for money: 8 out of 10
8.4
Combined score: 8.4 out of 10
8.410
reorganised hard drive to enable pc to work more effectively
requested the work to be done as I was having problems obtaining program updates.  Walter did the work very efficiently except that the update was set off as he left and still did not work, He did return and correct this within 2 hours. However, when I tried to use Excel, which is the program I use the most, somehow it had been deleted. Fortunately the next morning I found the program disk and was able to re-install it myself.
Customer in Walton-on-thames, 28 August 2009 business
PC Help@Homehttp://www.checkatrade.com/PcHelpAtHome/
Scores:
-Estimating: Not Applicable 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
1010
Computer maintenance and repair.
The work done was thorough, the computer was restored to better than its original installation. Changes and improvements were explained in detail.
Customer in Surbiton, 27 August 2009 business
PC Help@Homehttp://www.checkatrade.com/PcHelpAtHome/
Scores:
-Estimating: Not Applicable 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 8Value for money: 8 out of 10
9.6
Combined score: 9.6 out of 10
9.610
General work.
I would recommend them.
Customer in Thames Ditton, 26 August 2009 business
PC Help@Homehttp://www.checkatrade.com/PcHelpAtHome/
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 9Courtesy: 9 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.810
Sorting out my virus protection.
I would recommend them.
Customer in Walton-on-thames, 23 August 2009 business
PC Help@Homehttp://www.checkatrade.com/PcHelpAtHome/
Scores:
-Estimating: Not Applicable 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
1010
Cured problem caused by Windows/printer updates, updated security package, installed and configured wireless router and back up hard drive, demonstrated how to load and organise photos.
Walter was absolutely brilliant, immediately identifying the cause of my initial problem and then moved on to respond to my other requests.  He was really helpful and ensured that I knew and was confident with my laptop. I would most certainly recommend this company and Walter.
Customer in Twickenham, 20 August 2009 business
PC Help@Homehttp://www.checkatrade.com/PcHelpAtHome/
Scores:
-Estimating: Not Applicable 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
1010
Resolved wireless connectivity problems
This is the third time that I have used this company and, as always, Walter resolved the problems quickly and efficiently and replaced my wireless router under warranty. Their charges are reasonable and good value for money. I have no hesitation in recommending them.
Customer in Weybridge, 18 August 2009 business
PC Help@Homehttp://www.checkatrade.com/PcHelpAtHome/
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
1010
Solved startup problems and problem with dvd player.
This is the second time I have used this company and, as on the previous occasion, Walter speedily resolved the problems. I consider I received good value for money and would have no hesitation in recommending this company.
Customer in New Malden, 6 August 2009 business
PC Help@Homehttp://www.checkatrade.com/PcHelpAtHome/
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 9Value for money: 9 out of 10
9.7
Combined score: 9.7 out of 10
9.710
Sorted out computer with virus on it and got my laptop up and running
Walter was great found six items on computer fixed all freed up computer put anti-virus software on computer and laptop. Got laptop back up and running. An all round excellent service would recommend to anyone.
Customer in Addlestone, 3 August 2009 business
PC Help@Homehttp://www.checkatrade.com/PcHelpAtHome/
Scores:
-Estimating: Not Applicable 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 9Value for money: 9 out of 10
9.8
Combined score: 9.8 out of 10
9.810
Installing new printer and cleaning up laptops
Walter is excellent - friendly, efficient, fast, knowledgeable. I have used them several times and would recommend without hesitation.
Customer in Weybridge, 27 July 2009 business
PC Help@Homehttp://www.checkatrade.com/PcHelpAtHome/
Scores:
-Estimating: Not Applicable 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
1010
Sort out a "messy" computer
Walter helped my sort out my pictures, i-tunes, disk burning troubles. Showed and explained how to back up my whole system, how to edit images and some more bits and pieces! Have now a computer that works the way it should do.
Customer in Weybridge, 10 July 2009 business
PC Help@Homehttp://www.checkatrade.com/PcHelpAtHome/
Scores:
-Estimating: Not Applicable 10Tidiness: 10 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.810
Checked power button and found to be faulty and removed external hard drive and installed further security.
Really pleasant and friendly technician, Walter. Didn't blind me with science! Machine works perfectly now. Excellent value for money - 1 1/2 hrs work for pennies over £60.
Customer in Walton-on-thames, 10 July 2009 business
PC Help@Homehttp://www.checkatrade.com/PcHelpAtHome/
Scores:
9Estimating: 9 out of 10 -Tidiness: Not Applicable 10Timekeeping: 10 out of 10 9Courtesy: 9 out of 10 9Workmanship: 9 out of 10 9Value for money: 9 out of 10
9.2
Combined score: 9.2 out of 10
9.210
Speed up slow pc.
Punctual and courteous. Walter fixed what he could and gave sound advice on buying a new pc.
Customer in Weybridge, 9 July 2009 business
PC Help@Homehttp://www.checkatrade.com/PcHelpAtHome/
Scores:
-Estimating: Not Applicable 10Tidiness: 10 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 9Value for money: 9 out of 10
9.6
Combined score: 9.6 out of 10
9.610
repair of Dell pc unable to boot
Excellent service, reliable and trustworthy, would definitely recommend to anyone.
Customer in Shepperton, 1 July 2009 business
PC Help@Homehttp://www.checkatrade.com/PcHelpAtHome/
Scores:
-Estimating: Not Applicable 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
1010
Networking problems
Changed broadband provider and were having problems with the different laptops and pc's at home. All problems (including long standing ones which previous or current broadband providers could not help with) were sorted. Would have no hesitation to use again for any computer problems we may get. Highly recommended.
Customer in Sunbury-on-thames, 29 June 2009 business
PC Help@Homehttp://www.checkatrade.com/PcHelpAtHome/
Scores:
-Estimating: Not Applicable 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
1010
pc software check
I have been using pchelp@home for several years and always found them reliable and helpful taking time to sort the problem and making recommendations
Customer in West Molesey, 26 June 2009 business
PC Help@Homehttp://www.checkatrade.com/PcHelpAtHome/
Scores:
8Estimating: 8 out of 10 9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 9Value for money: 9 out of 10
9.3
Combined score: 9.3 out of 10
9.310
Pc help.
I would recommend them.
Customer in Surrey, 19 June 2009 business
PC Help@Homehttp://www.checkatrade.com/PcHelpAtHome/
Scores:
-Estimating: Not Applicable 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
1010
Repair computer
The repair man (Walter) was good at his job. He was here over 2 hours but only charged 2 hours which is rare these days.
Customer in Epsom, 17 June 2009 business
PC Help@Homehttp://www.checkatrade.com/PcHelpAtHome/
Scores:
-Estimating: Not Applicable 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
1010
Connection of wireless network to printer
A job well done
Customer in Banstead, 26 May 2009 business
PC Help@Homehttp://www.checkatrade.com/PcHelpAtHome/
Scores:
-Estimating: Not Applicable -Tidiness: Not Applicable 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 9Value for money: 9 out of 10
9.8
Combined score: 9.8 out of 10
9.810
General work.
Very prompt and efficient service. Solved a very deep seated problem on PC. I would definitely recommend them.
Customer in Egham, 18 May 2009 business
PC Help@Homehttp://www.checkatrade.com/PcHelpAtHome/
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
1010
Set up laptop
I would recommend them.
Customer in Cobham, 13 May 2009 business
PC Help@Homehttp://www.checkatrade.com/PcHelpAtHome/
Scores:
-Estimating: Not Applicable 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
1010
System wipe
Have used PC Help@Home several times in the last year.  All breakdowns were accurately diagnosed and quickly rectified. Tasks needing advanced-computing skills carried out efficiently.  Good advice given also. I strongly recommend this service.
Customer in Weybridge, 12 May 2009 business
PC Help@Homehttp://www.checkatrade.com/PcHelpAtHome/
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
1010
General work.
Walter was extremely good. He is very knowledgeable and very enthusiastic. He can handle problems others are unable to solve, I would highly recommend him.
Customer in West Molesey, 7 May 2009 business
PC Help@Homehttp://www.checkatrade.com/PcHelpAtHome/
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
1010
Update problems requiring re-installation of programme
Walter was wonderful - professional and courteous - in dealing with a computer that has been a problem from the start some 2 years ago. Since the problems were too great to fix on site the computer went away but I was updated on its progress and the whole process was less aggravating than I expected - thank you.
Customer in Twickenham, 30 April 2009 business
PC Help@Homehttp://www.checkatrade.com/PcHelpAtHome/
Scores:
-Estimating: Not Applicable 9Tidiness: 9 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
9.6
Combined score: 9.6 out of 10
9.610
PC help.
Highly efficient, relaxed, very knowledgeable and solved all the issues that came up when installing our computer, some of which was quite complex. I would recommend them.
Customer in Walton-on-thames, 28 April 2009 business
PC Help@Homehttp://www.checkatrade.com/PcHelpAtHome/
Scores:
8Estimating: 8 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 9Value for money: 9 out of 10
9.5
Combined score: 9.5 out of 10
9.510
Pc help.
Very knowledgeable and very competent added to great experience. I would recommend them.
Customer in , 28 April 2009 business
PC Help@Homehttp://www.checkatrade.com/PcHelpAtHome/
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
1010
Fix my computer which kept switching itself off.
Daniel was very professional and gave me additional advice about improvements I could make to my computer, which was very useful.  I would recommend them.
Customer in Epsom, 8 April 2009 business
PC Help@Homehttp://www.checkatrade.com/PcHelpAtHome/
Scores:
-Estimating: Not Applicable 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
1010
Sort out connection fault - install BT hub
Very professional and helpful in explaining new technology.
Customer in Epsom, 7 April 2009 business
PC Help@Homehttp://www.checkatrade.com/PcHelpAtHome/
Scores:
10Estimating: 10 out of 10 8Tidiness: 8 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 9Value for money: 9 out of 10
9.3
Combined score: 9.3 out of 10
9.310
General work.
Excellent service. I would highly recommend. Did exactly what we wanted and with no fuss. I would recommend them.
Customer in Epsom, 31 March 2009 business
PC Help@Homehttp://www.checkatrade.com/PcHelpAtHome/
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
1010
System crashed - thought it was non revivable
Responded quickly - not for the first time - just gets on with it - doesn't bore you with non understandable jargon - corrects / restores and I'm back in business -THANK YOU Walter
Customer in Walton-on-thames, 20 March 2009 business
PC Help@Homehttp://www.checkatrade.com/PcHelpAtHome/
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
1010
General work.
Trying to find a good local computer IT help is often daunting. PCHelp@Home were an excellent find and we would recommend them as the marks Show. Punctuality, cost  accuracy and the ability to explain in simple non jorgonistic language were important aspects of the overall experience. I would recommend them.
Customer in Weybridge, 18 March 2009 business
PC Help@Homehttp://www.checkatrade.com/PcHelpAtHome/
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
1010
Re-installation of OS etc.
Walter, what a nice bloke, completed the work efficiently and I actually understood what he was saying. Very impressed.
Customer in Hampton, 17 March 2009 business
PC Help@Homehttp://www.checkatrade.com/PcHelpAtHome/
Scores:
10Estimating: 10 out of 10 -Tidiness: Not Applicable 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 9Workmanship: 9 out of 10 9Value for money: 9 out of 10
9.4
Combined score: 9.4 out of 10
9.410
Advice given, installing software, broadband issues resolved.
A very responsive company, who I believe to be good value for money, efficient and pleasant to deal with. I would recommend them.
Customer in Walton-on-thames, 11 March 2009 business
PC Help@Homehttp://www.checkatrade.com/PcHelpAtHome/
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
1010
-
Your computer is your lifeline. PChelp@home can fix problems reliably and quickly, essential to know.
Customer in Cobham, 10 March 2009 business
PC Help@Homehttp://www.checkatrade.com/PcHelpAtHome/
Scores:
-Estimating: Not Applicable 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
1010
Sort out access to internet.
Walter is a great technician - able to explain what he was doing without being too technical, and solve the problem. Very polite and re-assuring.
Customer in Hampton, 3 March 2009 business
PC Help@Homehttp://www.checkatrade.com/PcHelpAtHome/
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
1010
computer repair
Excellent service Walter was both helpful, efficient and friendly.  first class service
Customer in Epsom, 2 March 2009 business
PC Help@Homehttp://www.checkatrade.com/PcHelpAtHome/
Scores:
-Estimating: Not Applicable 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
1010
Set up wireless router and new PC
First rate service from Walter as usual
Customer in Weybridge, 26 February 2009 business
PC Help@Homehttp://www.checkatrade.com/PcHelpAtHome/
Scores:
-Estimating: Not Applicable -Tidiness: Not Applicable 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
1010
Installed new router and downloaded software updates.
Walter was punctual and extremely helpful without baffling me with jargon ! Money well spent and thoroughly recommended.
Customer in Hampton, 12 February 2009 business
PC Help@Homehttp://www.checkatrade.com/PcHelpAtHome/
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
1010
Computer running slow - sorted!
We were visited by Walter who was punctual, extremely approachable for asking those silly questions. He was also very aware that time was our money. Would absolutely recommend him from our experience.
Customer in Staines, 4 February 2009 business
PC Help@Homehttp://www.checkatrade.com/PcHelpAtHome/
Scores:
-Estimating: Not Applicable 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 9Value for money: 9 out of 10
9.8
Combined score: 9.8 out of 10
9.810
Reprogrammed routers, updated programmes.
Very good service.
Customer in Epsom, 4 February 2009 business
PC Help@Homehttp://www.checkatrade.com/PcHelpAtHome/
Scores:
-Estimating: Not Applicable -Tidiness: Not Applicable 8Timekeeping: 8 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
9.5
Combined score: 9.5 out of 10
9.510
Removed particularly virulent virus, set up improved malware protection.
Walter knew his stuff, worked efficiently on problem, gave good advice.
Customer in Staines, 29 January 2009 business
PC Help@Homehttp://www.checkatrade.com/PcHelpAtHome/
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
1010
Printer not connecting, installation problem.
Walter rectified the problem with our printer, updated some software and removed obsolete programmes. Also gave some good advice to someone with not a brilliant knowledge of computers!
Customer in Surbiton, 20 January 2009 business
PC Help@Homehttp://www.checkatrade.com/PcHelpAtHome/
Scores:
9Estimating: 9 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.810
Fixed wireless connect and speeded up 3 computers.
Very helpful and polite, gave good advice and did a good job. I would recommend.
Customer in East Molesey, 16 January 2009 business
PC Help@Homehttp://www.checkatrade.com/PcHelpAtHome/
Scores:
-Estimating: Not Applicable 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
1010
PC would not boot - and now it does!
Prompt response and calm and competent at sorting out error messages and removing unwanted data files, updates and programmes. PC is now a] working and b] 1000% faster than it was.
Customer in Leatherhead, 13 January 2009 business
PC Help@Homehttp://www.checkatrade.com/PcHelpAtHome/
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
1010
Solved Network Printing Error
Excellent service completed by a very knowledgeable and competent professional.
Customer in Leatherhead, 9 January 2009 business
PC Help@Homehttp://www.checkatrade.com/PcHelpAtHome/
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
1010
Removed old version of Norton, completely removed and re-loaded all software.
The response was very speedy (same day). Walter arrived on time and was extremely helpful, he resolved a number of long standing problems which others had not been able to sort out. Very reasonable charges. I am a very satisfied customer so would use this company again and would recommend to others.
Customer in New Malden, 6 January 2009 business
PC Help@Homehttp://www.checkatrade.com/PcHelpAtHome/
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
1010
Set up my internet and did virus check.
I went to PCWorld to start off with they were useless, but PCHelp@Home solved all my problems thanks I recommend them.
Customer in Walton-on-thames, 3 January 2009 business
PC Help@Homehttp://www.checkatrade.com/PcHelpAtHome/
Scores:
-Estimating: Not Applicable 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
1010
Changed power supply unit and bit of tidying up desk top
Very efficient, helpful and friendly service
Customer in Ashtead, 2 January 2009 business
PC Help@Homehttp://www.checkatrade.com/PcHelpAtHome/
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
1010
Repair of a dead computer.
The fault was quickly found and repaired in a polite and efficient manner.  I would recommend this company to any of my friends.
Customer in Thames Ditton, 10 December 2008 business
PC Help@Homehttp://www.checkatrade.com/PcHelpAtHome/
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
1010
Created seperate user accounts, updates, installation.
I would recommend them.
Customer in Weybridge, 9 December 2008 business
PC Help@Homehttp://www.checkatrade.com/PcHelpAtHome/
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
1010
Repair to PC.
Very pleasant man, punctual and very polite, would not hesitate to recommend him to friends.
Customer in Walton-on-thames, 25 November 2008 business
PC Help@Homehttp://www.checkatrade.com/PcHelpAtHome/
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
1010
Reconfigured printer and tidied up desktop
Brilliant in every way. I usually hate everything to do with computers but am now quite looking forward to putting my new knowledge into practice.
Customer in Richmond, 25 November 2008 business
PC Help@Homehttp://www.checkatrade.com/PcHelpAtHome/
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
1010
Wireless Router Set Up
Very quick, friendly and efficient. First class service.
Customer in New Malden, 21 November 2008 business
PC Help@Homehttp://www.checkatrade.com/PcHelpAtHome/
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
1010
Increased RAM/added new Anti-virus, added updates, Firewall and speeded up PC
As you will see I gave 10/10 in every category!  Explained problems to Daniel when he returned my call. I was on the verge of buying a new PC but Daniel was free with his technical advice on the 'phone and decide that he could resolve my problems without prohibitive pricing.  He had to order a part which arrived the following day and arrived slightly earlier than the arranged time. Pricing was extremely reasonable to say the least. I would recommend this company to anyone.
Customer in Walton-on-thames, 17 November 2008 business
PC Help@Homehttp://www.checkatrade.com/PcHelpAtHome/
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
1010
Got rid of viruses
Walter was very polite and helpful arrived early and sorted the problem excellent
Customer in Walton-on-thames, 14 November 2008 business
PC Help@Homehttp://www.checkatrade.com/PcHelpAtHome/
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
1010
Sorting out my various computer muddles and installing a new wireless router
Walter was very helpful and sorted out all my computer worries - result ! Many thanks
Customer in Egham, 14 November 2008 business
PC Help@Homehttp://www.checkatrade.com/PcHelpAtHome/
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
1010
Installed printer set up, wireless security and updated adobe.
PC Help@Home have been helpful, reliable and straight forward when explaining what they were doing.  We wouldn't want to use any other IT company now we have found PC Help@Home. I would recommend them.
Customer in Twickenham, 11 November 2008 business
PC Help@Homehttp://www.checkatrade.com/PcHelpAtHome/
Scores:
-Estimating: Not Applicable 10Tidiness: 10 out of 10 8Timekeeping: 8 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 8Value for money: 8 out of 10
9.2
Combined score: 9.2 out of 10
9.210
Put computer in bedroom and installed new wireless connection.
Very reliable and trustworthy.
Customer in Leatherhead, 10 November 2008 business
PC Help@Homehttp://www.checkatrade.com/PcHelpAtHome/
Scores:
-Estimating: Not Applicable 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 8Value for money: 8 out of 10
9.6
Combined score: 9.6 out of 10
9.610
Virus Removal and set up
Fast, friendly and efficient
Customer in Esher, 5 November 2008 business
PC Help@Homehttp://www.checkatrade.com/PcHelpAtHome/
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
1010
Up graded PC and installed wireless internet
Extremely pleased fitted in with my job friendly and efficiently done, will recommend
Customer in Weybridge, 5 November 2008 business
PC Help@Homehttp://www.checkatrade.com/PcHelpAtHome/
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
1010
set up new laptop and transferred data from old pc
The engineer, Walter, who visited me was extremely helpful and explained everything he had done clearly so that I could understand as i' m not very technical.  I would definitely recommend the company to friends.
Customer in Weybridge, 31 October 2008 business
PC Help@Homehttp://www.checkatrade.com/PcHelpAtHome/
Scores:
8Estimating: 8 out of 10 9Tidiness: 9 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 9Workmanship: 9 out of 10 8Value for money: 8 out of 10
8.8
Combined score: 8.8 out of 10
8.810
Help with re-connecting wireless cord.
Very pleasant technician. Arrived on time, kept me informed about what he was doing and why, and he tried to keep it simple as I know very little about computers. I would recommend them.
Customer in Addlestone, 28 October 2008 business
PC Help@Homehttp://www.checkatrade.com/PcHelpAtHome/
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
1010
Setting up computer, connexion problems, broadband.
Professional service at a good value for money. I would recommend them.
Customer in London, 24 October 2008 business
PC Help@Homehttp://www.checkatrade.com/PcHelpAtHome/
Scores:
-Estimating: Not Applicable 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
1010
Diagnosed fault and replaced power supply to PC
Very impressed. I phoned Monday evening technician arrived Wednesday morning. Quickly identified and resolved problem and carried out some other PC housekeeping too. Very courteous.
Customer in Esher, 15 October 2008 business
PC Help@Homehttp://www.checkatrade.com/PcHelpAtHome/
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
1010
Very Slow Computer and Back-Up Not working
PCworkathome attended out offices and carried out work as instructed, in an efficient, courteous and prompt way, helpful in suggestions for system. Would recommend.
Customer in Richmond, 15 October 2008 business
PC Help@Homehttp://www.checkatrade.com/PcHelpAtHome/
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
1010
Advice, installation and maintenance of home PC and Laptop.
Daniel has called promptly each time we have requested his advice and assistance in purchasing a new PC, setting the PC and Printer up, plus recently connecting to a Laptop.  His advice is always very comprehensive and helpful, and work is carried out expediently and efficiently.
Customer in London, 14 October 2008 business
PC Help@Homehttp://www.checkatrade.com/PcHelpAtHome/
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
1010
wireless connection of printer
I have used pchelp@home for several years now and Daniel Macey has always solved my pc problems promptly and efficiently. His charges are very reasonable and, although extremely busy, normally manages to visit me the same day as I call him. Have recommended him to many people.
Customer in West Molesey, 10 October 2008 business
PC Help@Homehttp://www.checkatrade.com/PcHelpAtHome/
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
1010
Sorted out lots of problems on my pc !
Absolutely brilliant service !  Daniel is the answer to my pc prayers ! Courteous, prompt, helpful and very efficient !  I will definitely be calling on his services again when necessary !
Customer in Hampton, 2 October 2008 business
PC Help@Homehttp://www.checkatrade.com/PcHelpAtHome/
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
1010
Removed malicious virus and tidied up.
Efficient and pleasant and very good value.
Customer in Surbiton, 24 September 2008 business
PC Help@Homehttp://www.checkatrade.com/PcHelpAtHome/
Scores:
9Estimating: 9 out of 10 9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 9Workmanship: 9 out of 10 9Value for money: 9 out of 10
9.3
Combined score: 9.3 out of 10
9.310
Restored computer system following breakdown.
A prompt response - Very helpful and courteous.  I would recommend them.
Customer in Walton-on-thames, 23 September 2008 business
PC Help@Homehttp://www.checkatrade.com/PcHelpAtHome/
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 9Value for money: 9 out of 10
9.8
Combined score: 9.8 out of 10
9.810
Fixed two company computers with serious errors and viruses
Walter was very quick to respond to our call and carried out the work whilst offering advice in plain english. This was the first time we have used pchelp@home and we'd be more than happy to use them again should the need arise.
Customer in West Byfleet, 17 September 2008 business
PC Help@Homehttp://www.checkatrade.com/PcHelpAtHome/
Scores:
9Estimating: 9 out of 10 9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 9Value for money: 9 out of 10
9.5
Combined score: 9.5 out of 10
9.510
Checking old PC for viability and subsequently instaling new PC
A friendly and professional experience. I would highly recommend Walter of this company.
Customer in Shepperton, 7 September 2008 business
PC Help@Homehttp://www.checkatrade.com/PcHelpAtHome/
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
1010
-
Work carried out to a good standard.
Customer in Sunbury-on-thames, 1 September 2008 business
PC Help@Homehttp://www.checkatrade.com/PcHelpAtHome/
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
1010
Setting up email account
I found him to be very friendly, approachable and helpful. I would recommend them.
Customer in Walton-on-thames, 31 August 2008 business
PC Help@Homehttp://www.checkatrade.com/PcHelpAtHome/
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
1010
Trojan on system.
Excellent service 5*. I would recommend them.
Customer in West Molesey, 13 August 2008 business
PC Help@Homehttp://www.checkatrade.com/PcHelpAtHome/
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
1010
PC help
Daniel and Walter have been most reliable and patient computer engineers over several years. I would recommend them.
Customer in Weybridge, 5 August 2008 business
PC Help@Homehttp://www.checkatrade.com/PcHelpAtHome/
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
1010
Unlocked computer.
As a small business this was invaluable as both a problem solving and teaching service.  I would recommend them.
Customer in Hampton, 5 August 2008 business
PC Help@Homehttp://www.checkatrade.com/PcHelpAtHome/
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
1010
configuring wireless network
Even though I am fairly experienced, Daniel was able to sort out problems that I could not and would just have wasted hours of time and frustration on.
Customer in Weybridge, 1 August 2008 business
PC Help@Homehttp://www.checkatrade.com/PcHelpAtHome/
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Important Note:
Whilst every effort is made to ensure the accuracy of the information appearing on this page, the data has been compiled from information supplied by various individuals and businesses and Checkatrade cannot be held responsible for any omissions or inaccurate claims that may appear.
Checkatrade cannot be held responsible or liable for the quality of workmanship or service of any of the listed trades and services.