Checkatrade
Checkatrade
Partners

Phoenix Plumbing & Property Maintenance

Checkatrade membership number: 112743
Member of Checkatrade for over 2 years
Phoenix Plumbing & Property Maintenance Feedback Scores
28 customer feedback reports
with an average score of 9.8 out of 10.
Works in
Epsom, Surrey, South West London, West Sussex, East Sussex,
Contact
name: Jo Chartres
address:
Epsom, Surrey, KT17 4BT
telephone: 01372 722178   Enlarged for easy dialing:
01372 722178
mobile: 07910 226874
email:
Download Report Where They Work Give Your Feedback
Skills
Domestic work Free estimates Commercial work 24 hour emergency callout
Main work undertaken
General Plumbing, Plumber, Radiators/Valves/Thermostats Installed/Replaced, Under Floor Heating, Unvented Hot Water Cylinders, Wet Rooms
Also skilled in
Kitchen Fitters, Landscape Contractor, Painting/Decorating, Solar Thermal/Heating, Tiler
Accreditations
Checkatrade


City and Guilds
City & Guilds Level 2 NVQ in Plumbing (Domestic).
City & Guilds Level 2 Certificate in basic Plumbing Studies.
City & Guilds Level 3 Certificate in Plumbing Studies.
CITB Certificate of Achievement for Unvented Hot Water Systems Install/Commission/Service.
BPEC Certificate of Achievement for Water Supply (Water Fittings).
Company Information
Interviewed on: 19 June 2009 Public Liability Insurance: Current - Verified on 30 August 2011
Limited Company: No Insured by: AXA
VAT Registered: No. 912993601 Coverage amount (£): 5,000,000
References 3 received by Checkatrade

These references were checked by Checkatrade when Phoenix Plumbing & Property Maintenance joined in June 2009.

Several plumbing, general building and carpentry jobs.
He has worked for us over the last 2-3 years. Completely satisfactory and on time. I would be happy to recommend them.
Customer in Epsom, 24 June 2009
Plumbing services.
I would not hesitate to recommend Jo. He is extremely efficient, reliable and very reasonably priced, not to mention charming with it.
Customer in Sutton, 24 June 2009
High standard of work. I would be happy to recommend them.
Customer in Salfords, 24 June 2009
Customer Monitoring Reports Showing 10 out of 28
Total recommendations: 28, average score 9.8 9.8 Last six months: 0 reports
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
New Economy 7 twin immersion tank and shower pump replacement

Jo is a friendly, straightforward kind of bloke. The job got more complicated half way through but he explained what was going on throughout. Jo communicated via sms and email as I was out of the country. He had my keys and was trusted to get on with the work in my absence. I'm planning on using him in the future because of his excellent performance this time and his enthusiasm for future jobs. In summary: a top plumber!
Customer in Epsom, 16 November 2011
Phoenix Plumbing & Property Maintenance www.checkatrade.com/PhoenixPlumbingandPropertyMaintenance/
Scores:
9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.810
Complete replacement of cloakroom/utility and bathroom

Jo and Ben provided us with an excellent service. They did the work in two phases so as we weren't completely missing toilet facilities throughout!! There were some issues with extra materials being required such as tile adhesive etc. but nothing major and these were discussed well in advance. They were extremely friendly and courteous, turned up on time every day and often worked late to ensure the job didn't overrun. The finish is superb in both cloakroom and bathroom. Myself and my wife are delighted to be frank. Great stuff, would definitely recommend.
Customer in Epsom, 3 October 2011
Phoenix Plumbing & Property Maintenance www.checkatrade.com/PhoenixPlumbingandPropertyMaintenance/
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
New bathroom

Mr Chartres told me my bathroom will take 7 days to do all the work but Jo work very hard and stayed late on two nights to get the bathroom done before time , My wife and I am very happy with the quality of the work he was so very tidy and I have already booked him in to do more work in two weeks time the shower room needs doing GREAT WORK MANY THANKS
Customer in Guildford, 29 July 2011
Phoenix Plumbing & Property Maintenance www.checkatrade.com/PhoenixPlumbingandPropertyMaintenance/
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Replaced broken toilet cistern

Jo answered my plea for help on a Sunday morning when the cistern broke and flooded my bathroom. He arrived almost bang on his stated time and having spoken to me about the problem on the phone (so he knew what parts to bring) fixed it in no time. A real pro and a genuinely good bloke too. I wouldn't hesitate to recommend him.
Customer in Leatherhead, 10 July 2011
Phoenix Plumbing & Property Maintenance www.checkatrade.com/PhoenixPlumbingandPropertyMaintenance/
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Replaced Flushing System in Toilet

I found Jo very pleasant and helpful and would recommend him to anyone who needed plumbing work done, he was efficient and did a good job.
Customer in Redhill, 25 May 2011
Phoenix Plumbing & Property Maintenance www.checkatrade.com/PhoenixPlumbingandPropertyMaintenance/
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Replaced kitchen mixer tap.

Work carried out promptly and satisfactorily.
Customer in Epsom, 15 October 2010
Phoenix Plumbing & Property Maintenance www.checkatrade.com/PhoenixPlumbingandPropertyMaintenance/
Scores:
9Tidiness: 9 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 9Workmanship: 9 out of 10
9.3
Combined score: 9.3 out of 10
9.310
Bathroom re fitted with shower unit.

Reliable courteous and helpful.
Customer in Shepperton, 8 October 2010
Phoenix Plumbing & Property Maintenance www.checkatrade.com/PhoenixPlumbingandPropertyMaintenance/
Scores:
10Tidiness: 10 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.810
Replaced outside bib tap.

Very helpful at short notice.
Customer in Epsom, 26 July 2010
Phoenix Plumbing & Property Maintenance www.checkatrade.com/PhoenixPlumbingandPropertyMaintenance/
Scores:
9Tidiness: 9 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.5
Combined score: 9.5 out of 10
9.510
Fixed downstairs toilet.

Was quite a small job which Jo was fine about doing. He did a good job and we would use him again.
Customer in Epsom, 18 June 2010
Phoenix Plumbing & Property Maintenance www.checkatrade.com/PhoenixPlumbingandPropertyMaintenance/
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Replaced shower control knob.

Punctual and quick resolution! I'd definitely recommend Phoenix.
Customer in Epsom, 13 March 2010
Phoenix Plumbing & Property Maintenance www.checkatrade.com/PhoenixPlumbingandPropertyMaintenance/
These are only the latest 10 customer monitoring reports. Click to see all 28 reports!
Important Note:
Whilst every effort is made to ensure the accuracy of the information appearing on this page, the data has been compiled from information supplied by various individuals and businesses and Checkatrade cannot be held responsible for any omissions or inaccurate claims that may appear and recommend that consumers ask to see relevant qualifications and documentation from the contractor before accepting a quote.
Checkatrade cannot be held responsible or liable for the quality of workmanship or service of any of the listed trades and services.