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Platinum Plumbing & Heating Engineers Ltd Feedback Scores

Platinum Plumbing & Heating Engineers Ltd

Checkatrade membership number: 94968

Address

Netley Abbey, Southampton, Hampshire, SO31 5BA

Contact

telephone: 02380 456859   Enlarged for easy dialing:
02380 456859
mobile: 07823 339201
fax: 02380 456859
email: afsparkes@hotmail.com
ProfileSkillsVetting
Checkatrade member since: 02 May 2008
Overall Rating: 9.7
Total recommendations: 33
Last six months: 21 cards, average rating 9.7
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Customer Monitoring Reports

Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
Fitting of new basin lever taps.
Very pleased with work done.  Adam fitted new toilet before he was with Checkatrade and done an excellent job so had no worries calling him again. Would recommend him.
Customer in Southampton, 19 December 2008
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
Fitting fo gas cooker.
Platinum provided a first rate service, accurate, tidy, courteous, friendly and most deserving of 10/10 on every aspect of their work. I am changing to Platinum for all future heating and plumbing work. I would recommend them.
Customer in Eastleigh, 16 December 2008
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
Boiler service.
I would recommend them.
Customer in Southampton, 21 November 2008
Scores:
-Estimating: Not Applicable 8Tidiness: 8 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
9.6
Combined score: 9.6 out of 10
Boiler Service
Good job done. Very helpful, friendly and able to give advice for future work. Highly Recommend.
Customer in Southampton, 17 November 2008
Scores:
9Estimating: 9 out of 10 8Tidiness: 8 out of 10 7Timekeeping: 7 out of 10 9Courtesy: 9 out of 10 6Workmanship: 6 out of 10 7Value for money: 7 out of 10
7.7
Combined score: 7.7 out of 10
Install and fit new radiator.
Although they were late, they did ring to let us know, they stayed on to rectify a leak that occurred during the job.
Customer in Southampton, 24 October 2008
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
New boiler.
Excellent friendly, efficient and go the extra mile to please the customer.
Customer in Southampton, 24 October 2008
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 8Value for money: 8 out of 10
9.7
Combined score: 9.7 out of 10
Replace central heating pump and install 3 way valve.
Very good and prompt.
Customer in Southampton, 16 October 2008
Scores:
10Estimating: 10 out of 10 9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
9.8
Combined score: 9.8 out of 10
Clearing gutters and fixing overflow in cistern
Great again! great workers very cheerful, helpful and clean. Would highly recommend them
Customer in Southampton, 8 October 2008
Scores:
-Estimating: Not Applicable 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 8Value for money: 8 out of 10
9.6
Combined score: 9.6 out of 10
Central heating pump problem.
Agreed to come and look at the problem at very short notice as I had no heating downstairs. Very friendly and courteous, I was kept informed about what they were doing and why. The pump was sorted out quickly and I didn't need a new one - much to my relief. I would have no hesitation is using this company again and will be passing on their details to friends.
Customer in Southampton, 6 October 2008
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
Boiler service.
Really nice guys, very helpful, arrived early - Would definitely use again! I would recommend them.
Customer in Southampton, 29 September 2008
Scores:
-Estimating: Not Applicable 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
Replacing faulty thermostat
The work is great and the workmen very friendly and nice - I thoroughly recommend them!
Customer in Southampton, 25 September 2008
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
repaired hot water system
Brett was diligent, courteous, good humoured and kept me informed of the progress at all times. He found a problem he couldn't immediately solve and took the time to call companies he knew would be able to help him. It wasn't a straightforward problem but I always felt he was doing his utmost to resolve it. This was doubly important as I am an hours drive away and he was dealing with my tenant - he managed to keep her on side despite the fact that she was without hot water for a number of days. I would highly recommend this company.
Customer in Woking, 17 September 2008
Scores:
-Estimating: Not Applicable 9Tidiness: 9 out of 10 -Timekeeping: Not Applicable 9Courtesy: 9 out of 10 9Workmanship: 9 out of 10 -Value for money: Not Applicable
9
Combined score: 9 out of 10
Boiler check.
Very approachable with good and understandable advice. Boiler to be serviced.
Customer in Southampton, 27 August 2008
Scores:
-Estimating: Not Applicable 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
Repair leaking syphon washer to WC
Excellent - came round on the day of call and went out to get the part there and then so they could finish.
Customer in Southampton, 19 August 2008
Scores:
9Estimating: 9 out of 10 8Tidiness: 8 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 9Value for money: 9 out of 10
9.3
Combined score: 9.3 out of 10
Moving of existing radiators and fixing several leaks.
Very friendly and very pleased with their work. I would recommend them.
Customer in Southampton, 5 August 2008
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
Leak
Fantastic! 10 on all counts - these two really know what good service is. I shall recommend them at any given opportunity.
Customer in Southampton, 31 July 2008
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 9Value for money: 9 out of 10
9.8
Combined score: 9.8 out of 10
Gas safety check to boiler
Very pleased with the work done. I would recommend them.
Customer in Gosport, 28 July 2008
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 9Value for money: 9 out of 10
9.7
Combined score: 9.7 out of 10
New valves on leaky radiator
Used several times and would definitely recommend them.
Customer in Southampton, 23 July 2008
Scores:
7Estimating: 7 out of 10 7Tidiness: 7 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 9Workmanship: 9 out of 10 10Value for money: 10 out of 10
8.7
Combined score: 8.7 out of 10
Installation of potterton boiler and two showers.
A two man team who are equally knowledgeable and work together well.
Customer in Southampton, 21 July 2008
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
Installed new shower.
Quick, prompt, competitively priced, and very professional. I wouldn't hesitate to recommend Adam and Brett.
Customer in Eastleigh, 16 July 2008
Scores:
10Estimating: 10 out of 10 9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
9.8
Combined score: 9.8 out of 10
Fitted a new boiler and associated works.
They did a first class job. I would recommend them.
Customer in Southampton, 9 July 2008
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
Shower fitted
Adam and Brett went out of their way to sort our shower when the original one purchased was not right and did not fit. I would recommend them.
Customer in Southampton, 3 July 2008
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
Move hot and cold pipework
Returned my call quickly, arrived excactly when he said and did the work quickly and efficiently. I would recommend them.
Customer in Southampton, 23 June 2008
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
Repair problem with shower leaking
Quick response, tidy and cleaned up after work complete polite and reasonably priced.
Customer in Southampton, 14 June 2008
Scores:
9Estimating: 9 out of 10 9Tidiness: 9 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 9Workmanship: 9 out of 10 9Value for money: 9 out of 10
9.2
Combined score: 9.2 out of 10
Repair of the pilot light.
This should have been a simple job but because of the age of the boiler it took longer than expected. He returned the next evening and stayed until the job was finished. I would recommend them.
Customer in Southampton, 11 June 2008
Scores:
-Estimating: Not Applicable 8Tidiness: 8 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 8Value for money: 8 out of 10
9.4
Combined score: 9.4 out of 10
Over haul cistern, repaired leak in concealed space
Good workers, would definitely use them again. I would recommend them.
Customer in Southsea, 4 June 2008
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
New radiators fitted and filling loop.
Very prompt, polite and knowledgeable. I would recommend them.
Customer in Southampton, 27 May 2008
Scores:
10Estimating: 10 out of 10 9Tidiness: 9 out of 10 9Timekeeping: 9 out of 10 9Courtesy: 9 out of 10 9Workmanship: 9 out of 10 10Value for money: 10 out of 10
9.3
Combined score: 9.3 out of 10
Fitted new boiler and shower
I would recommend them.
Customer in Southampton, 21 May 2008
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
Boiler service.
Very reliable and trustworthy - would use them again. I would recommend them.
Customer in Southampton, 20 May 2008
Scores:
10Estimating: 10 out of 10 9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
9.9
Combined score: 9.9 out of 10
Gas cooker installed.
I would recommend them.
Customer in Southampton, 16 May 2008
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
Boiler, shower room and bathroom suite
Extremely happy with the work done and price quoted. Both Bret and Adam are friendly and honest, up front guys. I would recommend them.
Customer in Southampton, 18 April 2008
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 8Timekeeping: 8 out of 10 9Courtesy: 9 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
9.3
Combined score: 9.3 out of 10
Bathroom suite and shower
These boys were quick, tidy, I would recommend them.
Customer in Southampton, 2 February 2008
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
New bathroom suite and shower cubicle
Good customer service, very reliable and tidy. I would recommend them.
Customer in Southampton, 7 January 2008
Important Note:
Whilst every effort is made to ensure the accuracy of the information appearing on this page, the data has been compiled from information supplied by various individuals and businesses and Checkatrade cannot be held responsible for any omissions or inaccurate claims that may appear.
Checkatrade cannot be held responsible or liable for the quality of workmanship or service of any of the listed trades and services.