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PLB Heating Ltd Feedback Scores

PLB Heating Ltd

Checkatrade membership number: 92373

Address

Fleet, Hampshire, GU51 3NW

Contact

name: Peter Barry
telephone: 07921211897   Enlarged for easy dialing:
07921211897

01252 819419
email: plbheating@ntlworld.com
web: www.plbheating.co.uk
ProfileSkillsVetting
Checkatrade member since: 07 March 2007
Overall Rating: 9.6
Total recommendations: 31
Last six months: 2 cards, average rating 10

Customer Monitoring Reports

Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
Boiler Repair
No one likes having to pay when something goes wrong but the blow is softened if you feel that at least you haven't been ripped off. PLB were straightforward, professional and got the job done quickly and without fuss. I would recommend them.
Customer in Fleet, 18 August 2008
Scores:
10Estimating: 10 out of 10 8Tidiness: 8 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 9Value for money: 9 out of 10
9.6
Combined score: 9.6 out of 10
Decommission and remove old boiler, fit and commission new.
I would recommend them.
Customer in Fleet, 18 June 2008
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 9Workmanship: 9 out of 10 10Value for money: 10 out of 10
9.9
Combined score: 9.9 out of 10
Boiler service.
A most thorough and courteous service was given and even though the time spent was far more than anticipated, the bill was still as the quote previously given.  Very pleased! I would recommend them.
Customer in Hook, 4 March 2008
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
Service boiler.
Would happily recommend them as they offer a very professional service.
Customer in Hartley Wintney, 28 January 2008
Scores:
9Estimating: 9 out of 10 9Tidiness: 9 out of 10 9Timekeeping: 9 out of 10 9Courtesy: 9 out of 10 9Workmanship: 9 out of 10 9Value for money: 9 out of 10
9
Combined score: 9 out of 10
Boiler Service.
Very friendly and helpful. Seem to have done a thorough job.
Customer in Hartley Wintney, 11 January 2008
Scores:
-Estimating: Not Applicable 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 9Value for money: 9 out of 10
9.8
Combined score: 9.8 out of 10
Boiler and fire service.
Prompt, reliable service. Thorough work and very tidy when clearing up. I would recommend them.
Customer in Hartley, 9 January 2008
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
Installation of a worcester bosch boiler
Very friendly and efficient. Good Value . We were very happy. I would recommend them.
Customer in Farnham, 14 December 2007
Scores:
-Estimating: Not Applicable 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 9Workmanship: 9 out of 10 9Value for money: 9 out of 10
9.6
Combined score: 9.6 out of 10
Replace pump.
I was very pleased with the quality of the service provided. I would recommend them.
Customer in Farnham, 22 October 2007
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
Service boiler.
The plumber arrived on time - was very efficient, polite & tidy when she carried out a service on our boiler. I would recommend them.
Customer in Camberley, 10 October 2007
Scores:
-Estimating: Not Applicable 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 7Courtesy: 7 out of 10 8Workmanship: 8 out of 10 3Value for money: 3 out of 10
7.7
Combined score: 7.7 out of 10
Replace three port valve service boiler.
Trader was called out for emergency fix at weekend. Did not specify cost for work until arrival at house. Cost per hour came as a shock. Work was good although fix was minimal work involved.
Customer in Hawley, 3 October 2007
Response from PLB Heating Ltd:
The customer called on a Sunday morning and was very pleased to find someone willing to work that day. Our price are published on www.plbheating.co.uk and upon arrival the customer signed agreeing the rate including VAT. I suggest that to reduce the cost of the repair that the majority of the work be done during the week. Sufficient work was then carried out that day to leave the heating system working and we returned to complete the work on Wednesday.
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
Completed service as boiler fault intermittant.
I have used PLB Heating several times and always found him to be courteous, reliable and honest. Highly recommended.
Customer in Farnborough, 27 September 2007
Scores:
9Estimating: 9 out of 10 9Tidiness: 9 out of 10 9Timekeeping: 9 out of 10 9Courtesy: 9 out of 10 9Workmanship: 9 out of 10 9Value for money: 9 out of 10
9
Combined score: 9 out of 10
Replace three port valve.
We have used PLB Heating for some time, and will continue to do so in the future. They are knowledgeable, prompt and courteous!
Customer in Frimley, 19 September 2007
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
Boiler service
Very satisfied with workmanship and service. i would recommend.
Customer in Farnborough, 18 September 2007
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
Gas fire disconnection/ connection of new gas cooker/ advice on gas central heating.
Excellent and knowledgeable, workmanship inspired confidence of a good job done.
Customer in Virginia Water, 1 June 2007
Scores:
8Estimating: 8 out of 10 9Tidiness: 9 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 8Workmanship: 8 out of 10 7Value for money: 7 out of 10
8.5
Combined score: 8.5 out of 10
Boiler service.
Barry has always been quick efficient in his responses and work carried out. I would recommend them.
Customer in Fleet, 19 March 2007
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
Service & gas safety.
PLB Heating give quality workmanship at a reasonable price and couldn't be better. We have used the company on three occasions and never been disappointed. I would recommend them.
Customer in Fleet, 7 March 2007
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