Plumbing On Tap Ltd
Checkatrade membership number:
116004Member of Checkatrade for over
3 years
243 customer feedback reports
with an average score of
9.8 out of 10.
Works in
Mainly cover Brighton, Hove & Worthing! Also cover Portslade,Southwick,Lewes,Newhaven,Seaford.
Contact
PLEASE WATCH OUR VIDEO INTRODUCTION LINK ON THIS PAGE!
http://www.youtube.com/watch?v=kZPe1oaubIM&feature=youtube_gdata
We like to build up relationships and have strong values to ensure each customer is treated like our only customer!
Plumbing on tap is Gas Safe Registered. All plumbing and heating work undertaken with over 30 years of experience. High quality workmanship, we will not let you down! We are the number one choice for most letting agents, landlords and local domestic customers.
A brief description of our usual jobs are for example - Boiler Installations with up to a 7 year warranty!
If you have no heating or hot water you can call us out, we have a dedicated boiler breakdown team! We happily repair Leaking taps, Broken toilets, Shower problems. We can install new Bathroom suites including Showers.
Landlord Gas Safety Inspections, boiler services including 18 check point & clean,
New website -www.plumbingontap.co.uk
Why choose us? We have a large team of qualified full time plumbers and heating engineers covering Brighton, Hove, Worthing, Lewes, Peacehaven, Seaford.
We offer on the hour appointments, so you don't have to wait in all day!
We hope you choose us today, we believe in Checkatrade, please contact us and help fight against rogue traders! We wont let you down!
Team
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New Boiler Install we offer up to 7 year guarentee
New Boiler Install we offer up to 7 year guarentee
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Plumbing on tap office team and plumbers/heating engineers
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Plumbing on tap plumbers and heating engineer team
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Main work undertaken
Boiler Installation/Repair, Central Heating - Gas - Installation/Servicing, Central Heating Engineer, Gas Meter Relocation, General Plumbing, Landlords Certificates/Safety Checks, Plumber, Power Flushing, Radiators/Valves/Thermostats Installed/Replaced, Shower Installation/Repair, Under Floor Heating, Unvented Hot Water Cylinders, Water Leak Detection, Water Supply Pipe Repairs, Wet Rooms
Also skilled in
Decking, Electric Cookers, Electric Showers, Electrical Installation Condition Report (Periodic Testing), Electrical Testing, Electrician, Exterior Painting, Fuseboards/Consumer Units, Garden Clearance, Garden Services, General Building, Handyman, Immersion Heater Installation/Repair, Landscaper , Painter/Decorator, Painting/Decorating, PAT/Appliance Testing, Property Maintenance/Repair, Rewires, Roofer, Roofing Repairs, Smoke Alarms, Storage Heating
These references were checked by Checkatrade when
Plumbing On Tap Ltd
joined in
November 2008.
Trade referee.
24 hour call out plumbing, friendly and efficient. We know them as being a reputable company.
Trader in Brighton,
21 November 2008
Trade reference.
They are a plumbing and heating company who offer a reliable service and at competitive prices. We know of them as being a reputable company.
Trader in Hove,
21 November 2008
Trade reference.
Good service and very reasonably priced. We know of them as being a reputable company.
Trader in Brighton,
21 November 2008
Trade referee.
Provide excellent service at reasonable and realistic prices. Very important that they turn up when they say they will unlike most plumbers. We know them as being a reputable company.
Trader in Hove,
21 November 2008
Trade reference. Various plumbing jobs.
We started using Plumbing on tap last year for some of our plumbing, now we use them for all of our jobs. They have always provided an excellent service and we highly recommend them.
Trader in Hove,
21 November 2008
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Total recommendations:
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243, average score 9.8
9.8
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Last six months:
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15 reports, average rating 9.8
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1010
Plumbing, heating, gas reconnection etc
We have used their services several times. Efficient, knowledgeable, experiences and reasonable prices. Also office staff are helpful. We have recommended them to friends, acquaintances even to trade people.
Customer in Hove,
9 February 2012
business
0.3
7.810
Repairing a circuit board on a boiler
The work and the plumber were fine, very polite and friendly. However, it is the service I received from the office based staff that I have a problem with. If you are going to operate a business in Brighton and Hove, which as a tourist city relies on providing excellent customer service (not to mention the many Telephone Customer Service Centres based within the city) you cannot treat residents with such apathy, boredom, disinterest, ignorance etc etc. "The Computer Says No..." is a comedy catch phrase and not intended as a company's mission statement.
Having good people out on the road dealing with customers is great, but don't forget in order to get the plumbers to you house, you need to deal with the booking office first.
Customer in Hove,
7 January 2012Response from Plumbing On Tap Ltd:
Due to a part being needed to fix a boiler not being in stock, this left the customer with no heating and hot water for a couple of days. What the customer hasn't mentioned in his feedback is that the office spent many hours trying to get a part in as soon as possible for him so he was not left for another week without heating and hot water. We also offered him free of charge use of our electric heaters. We managed to obtain the part after our initial visit on a Wednesday and got it specially couriered to us on a Friday afternoon. Our original delivery time from our suppliers was 7 days. The office team then ensured a member of staff worked an extra day to fit the part in the boiler on a Saturday, which is not a normal working day and is reserved for emergency call outs only. For this we also did not charge any extra and we feel we gave a very good level of service, as we do to all our customers.
business
0.3
1010
New boiler installation at rented property.
During our holiday our tenant reported no heating or hot water. From Thailand we looked on Checkatrade.Com and watched Plumbing On Tap intro video. Very smart and professional company. Communicates through in depth emails with all the information and prices very clear. My tenant was extremely pleased with the fast and tidy response to the issue. Very trustworthy company and would strongly recommend.
Customer in Hove,
6 January 2012
business
0.3
9.810
Repaired slow-filling toilet cistern
My appointment was booked for a one-hour slot of my choice and the office phoned, to check it would still be alright, when the plumbers were delayed at a previous job. When they came, they analysed the problem, went to buy the relevant parts and returned quickly to sort it out. They brought their own vacuum cleaner to ensure there would be no "stray" water during the work and cleaned up thoroughly afterwards. We were very satisfied with the result.
Customer in Hove,
4 December 2011
business
0.3
1010
New boiler after multiple breakdowns very tidy and excellent job.
I have used plumbing on tap for a few years and its been a very good relationship. Always done a good job and fair with their prices. Thank you.
Customer in Hove,
4 December 2011
business
0.3
9.510
Conventional boiler service and heating system check
Very knowledgeable and full of helpful advice. Small amount of maintenance work for which there was no charge. Would definitely use again and recommend.
Customer in Hove,
28 November 2011
business
0.3
1010
New boiler install.
Quick, tidy, excellent service from start to finish. I would recommend this company.
Customer in Brighton,
5 November 2011
business
0.3
1010
Boiler service also to find case of water leaking from overflow.
Turned up on time. The engineer was clean with me explaining the boiler overflow from within. I was very impressed with this company they are very honest and professional. I would recommend this company.
Customer in Hove,
29 September 2011
business
0.3
1010
Boiler service, gas safety inspection and boiler repairs
Incredibly speedy and willing to pick up keys to an empty property, work carried out to our full satisfaction.
Customer in London,
23 September 2011
business
0.3
1010
2 leaking pipes fixed, washing machine installed
Excellent work and good value for money. The plumber also tidied up after himself. Will definitely use again.
Customer in Hove,
13 September 2011
business
0.3
These are only the latest 10 customer monitoring reports. Click to see all 243 reports!
