Checkatrade

Blackpepper Ltd

Checkatrade membership number: 113246
Member of Checkatrade for over 3 years
Blackpepper Ltd Feedback Scores
189 customer feedback reports
with an average score of 9.9 out of 10.
Works in
Brighton, Hove, East Grinstead, Portslade, East Sussex, Sussex, Crawley, Redhill, Hawards Heath
Contact
name: Mr Ali Karabiber
address:
Crowborough Hill, Crowborough, East Sussex, TN6 2JA
telephone: 0800 118 2731   Enlarged for easy dialing:
0800 118 2731

01273 803345
mobile: 07969 288412
fax: 01892 610866
email:
Company Profile

With over 10 years Plumbing experience and knowledge, I am proud to offer you the skill and expertise that you would expect form a reputable tradesman.

I take great pride in my work, which I carry out with care and attention to detail, aiming for complete customer satisfaction.

I consider myself to be extremely polite and courteous and appreciate that having any sort of trader in your home can be disruptive. I strive to keep this disruption (and any mess) to a minimum, again ensuring your complete satisfaction.

I can assure you that you will always be treated with care and consideration and if you leave a message I will call you back as soon as convenient, and if I am ever running late for an appointment (something in the plumbing world that can happen and is often out of my hands!) I will endeavor to call you in advance to let you know. I know that your time and schedule is as important as mine.

  • 24 hour emergency assistance
  • No job too big or small
  • Heating installations & repairs (no gas)
  • Bathroom installations & renovations 
  • All general plumbing work undertaken
  • All drainage work undertaken

Oil Boiler Servicing

Why should an oil-fired boiler be serviced regularly? ('Please click here to view OFTEC Easy Guide link')

Due to ever increasing fuel and electricity prices, it is absolutely essential that your heating system is working efficiently.

We have invested in the very latest technology to help us service and set up your oil fired boiler so that it will give you the very best performance possible.

We have recently received national recognition from OFTEC for the quality of our work and are factory trained and approved by many of the leading boiler manufacturers.

Our thorough 27 point service schedule is designed to ensure that you will have a safe, efficient and reliable appliance. An annual service generally takes up to 2 hours to complete and includes:

  1. Visual inspection of oil storage tank.
  2. Inspection and testing of fire valve.
  3. Examination of joints and flue pipes for leakages.
  4. Visual examination of the flue termination.
  5. Test- run of the boiler for a short time to check operation.
  6. Safely isolate electric and fuel supply.
  7. Visually inspect electrical connections; earth bonding and check fuse rating.
  8. Remove burner unit from the heat exchanger.
  9. Inspect and clean heat exchanger.
  10. Clean combustion chamber and baffle plates.
  11. Inspect and clean secondary heat exchanger (condensing appliances only).
  12. Inspect condensate discharge trap and pipe (condensing appliances only).
  13. Change atomising fuel nozzle.
  14. Clean or replace fuel line filter element.
  15. Test and clean the Photocell.
  16. Visually inspect the Transformer.
  17. Clean, adjust and verify electrodes are set correctly.
  18. Inspect and clean fan and motor.
  19. Visually inspect the flexible oil line and replace every 3rd year.
  20. Inspect and test the Pressure Relief Valve. (Combi and system boilers only.)
  21. Inspect and check the Expansion Vessel and pressure gauge. (Combi and system boilers only.)
  22. Check and adjust fuel pump pressure as per manufacturer’s recommendations.
  23. Run boiler up to temperature and test thermostat operation.
  24. Smoke test to identify cleanliness of combustion.
  25. Electronically analyse flue gases to allow final adjustments to be made to maximise the efficiency of the boiler. (Printout included.)
  26. Clean work area.
  27. Complete the OFTEC CD/11 service report form and give the customer a copy.

Why choose an OFTEC registered technician?

OFTEC Registered technicians are oil specialists who have been trained on modern, high-performance appliances. They are recognised by Government as 'Competent' in the same way that CORGI installers are competent to work with gas.

Under the Building Regulations, before an oil-fired appliance or an oil storage tank is installed or replaced, a Building Notice must be obtained from the local authority. A fee is payable, and the work should be inspected by the Building Control Officer.

OFTEC Registered technicians are exempt from this requirement, and can self-certify work for which they are registered. This saves you time and money. They can also give advice on how to improve the efficiency of your heating system, and on energy saving measures suitable for your home.

Skills
Main work undertaken
Boiler Installation/Repair, Central Heating - Oil - Installation/Servicing, General Plumbing, Oil Tank Installation, Plumber, Radiators/Valves/Thermostats Installed/Replaced, Under Floor Heating, Unvented Hot Water Cylinders, Water Supply Pipe Repairs
Also skilled in
24 Hour Drain Clearance, Aga Servicing/Repair, Bathroom Fitter, CCTV Surveys for Drains, Drain Installation, Drain/Sewer Clearance, Fascia/Soffits/Guttering, Leadworks, Septic Tank Installation/Repair, Solar Thermal/Heating, Wet Rooms
Accreditations
Checkatrade


CITB
City and Guilds
OFTEC

CITB Building Engineering Services card held - water


City & Guilds certificate of unit credit held towards National Vocational Qualification Mechanical Engineering Services plumbing level 2

Company Information
Interviewed on: 21 October 2008 Public Liability Insurance: Current - Verified on 31 October 2011
Limited Company: Registered as Blackpepper Ltd. No. 6640198 Insured by: Brit Insurance Limited
VAT Registered: No. 935 7608 93 Coverage amount (£): 5,000,000
References 3 received by Checkatrade

These references were checked by Checkatrade when Blackpepper Ltd joined in October 2008.

Trade reference.
We know of them as being a reputable company.
Trader in Farningham Road, 3 November 2008
Plumbing.
Very tidy, turned up on time and explained things well. I would be happy to recommend them.
Trader in , 3 November 2008
Plumbing.
Work efficiently & promptly done, and at a reasonable cost. I would be happy to recommend them.
Customer in Brighton, 3 November 2008
Customer Monitoring Reports Showing 10 out of 189
Total recommendations: 189, average score 9.9 9.9 Last six months: 8 reports, average rating 9.9
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Repair to oil fired aga.

Prompt efficient, professional service - have cancelled my service contract with Hoad and Taylor as Blackpepper provided me with much better service.
Customer in Forest Row, 4 May 2012
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Oil fuelled boiler repaired and serviced

Very good
Customer in Wadhurst, 16 April 2012
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Wash basin tap replacement, re-washer bathrooms taps.

Arrived within 10 minutes of telephone call. About 2 hours later returned to fix results.
Customer in Crowborough, 13 April 2012
Scores:
9Tidiness: 9 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 9Workmanship: 9 out of 10
9.3
Combined score: 9.3 out of 10
9.310
Boiler service

Friendly, helpful and reliable service.
Customer in Crowborough, 15 March 2012
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Serviced and fixed a faulty oil-fired AGA cooker

After numerous faults with our oil-fired AGA - constantly going out and depositing oily soot everywhere when actually up and running - which another firm failed to solve despite many visits at great expense, leaving it in a dangerous condition and stinking of oil, we turned in desperation to Blackpepper. The difference was amazing. Ali serviced it properly, cleaning it out and fixing all the problems in an afternoon at a very reasonable rate. Now it works properly! He really knows his stuff, that much was abundantly clear, and takes evident pride in his work. Nice man, straightforward, clean and careful, just what you want. I imagine his plumbing work will be of a similar standard. Can't recommend him highly enough.
Customer in Mayfield, 14 February 2012
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Unblock drain

Pleasant and efficient.
Customer in Haywards Heath, 3 February 2012
Scores:
-Tidiness: Not Applicable 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Install and check washing machine and dishwasher, check boiler and heating system

Excellent, went out of way to do job at short notice. Friendly, clear about costing.
Customer in Hove, 11 January 2012
Scores:
-Tidiness: Not Applicable -Timekeeping: Not Applicable 10Courtesy: 10 out of 10 -Workmanship: Not Applicable
10
Combined score: 10 out of 10
1010
Advice on remedying a problem

Took a great deal of trouble to sort out an answer for us. Will call him to do work next time
Customer in Uckfield, 16 December 2011
Scores:
10Tidiness: 10 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.810
Aga services and repaired

Friendly, thorough and very knowledgeable, explained everything and returned to investigate and solve problems, will definitely use again.
Customer in Uckfield, 5 November 2011
Scores:
-Tidiness: Not Applicable -Timekeeping: Not Applicable 10Courtesy: 10 out of 10 -Workmanship: Not Applicable
10
Combined score: 10 out of 10
1010
Problem with central heating pump.

I phoned Ali today as my central heating pump was not working. He spent 10 minutes on the phone talking me through various actions and the pump began working again. Although I did not require a visit from Ali, he was very friendly, helpful and knowledgeable and I will certainly be calling him with any future work.
Customer in Uckfield, 31 October 2011
These are only the latest 10 customer monitoring reports. Click to see all 189 reports!
Important Note:
Whilst every effort is made to ensure the accuracy of the information appearing on this page, the data has been compiled from information supplied by various individuals and businesses and Checkatrade cannot be held responsible for any omissions or inaccurate claims that may appear and recommend that consumers ask to see relevant qualifications and documentation from the contractor before accepting a quote.
Checkatrade cannot be held responsible or liable for the quality of workmanship or service of any of the listed trades and services.