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PlumbXpress Portsmouth/Southampton Feedback Scores

PlumbXpress Portsmouth/Southampton

Checkatrade membership number: 112855

Address

Portsmouth, Hampshire, PO1 5RG

Contact

name: Sharon Johnstone
telephone: 0800 0214001   Enlarged for easy dialing:
0800 0214001
mobile: 07900 655362
email: terry.hack@plumbxpress.co.uk
web: www.plumbxpress.co.uk
ProfileSkillsVetting
Checkatrade member since: 27 June 2008
Overall Rating: 9.7
Total recommendations: 101
Last six months: 94 cards, average rating 9.7
Description
For all your plumbing and drainage needs, 30 years experience, 24 hour emergency work carried out, small jobs welcomed, insurance work undertaken and a reliable and friendly service.
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Customer Monitoring Reports

Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 9Value for money: 9 out of 10
9.8
Combined score: 9.8 out of 10
Replace ball valve in wc cistern
Very speedy response to my call. The problem was quickly resolved. I have had Terry do plumbing work for me before, and would definitely recommend him.
Customer in Portsmouth, 29 December 2008
Scores:
8Estimating: 8 out of 10 9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 9Value for money: 9 out of 10
9.3
Combined score: 9.3 out of 10
Change basin taps.
Courtesy. Time keeping. Very professional. Sociability.
Customer in Winchester, 16 December 2008
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
Re-line drain
I would recommend them.
Customer in Bognor Regis, 10 December 2008
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 -Value for money: Not Applicable
10
Combined score: 10 out of 10
De-scale outside drain and clear congestion.
Clean and efficient.
Customer in Andover, 9 December 2008
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
Repair leaking valves on heating system.
I would recommend them.
Customer in Portsmouth, 8 December 2008
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 9Value for money: 9 out of 10
9.8
Combined score: 9.8 out of 10
Change faulty cistern siphon.
I did originally baulk at the cost for the first hour - but it was worth it. Lovely chap, even took shoes off at the door and good workmanship. I would recommend them.
Customer in Portsmouth, 8 December 2008
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
Replace stop cock and repair leak on pipe work.
Very polite, no time-wasting, came and did the work quick and efficiently and left no mess for me to clear away. Will definitely use them again.
Customer in Winchester, 28 November 2008
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
Install power shower / replace sink taps.
Excellent workmanship. I would recommend them.
Customer in Southampton, 27 November 2008
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
Repair leaking cistern and W/C
Both efficient an courteous. Everything to be expected and wanted from work done excellentely!
Customer in Winchester, 27 November 2008
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
Change monoblock kitchen tap.
Amazed at quickness to get job done, quality of workmanship and courtesy. I would recommend them.
Customer in Southampton, 27 November 2008
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
Install new hot water cylinder
Extremely professional gentlemen, who seemed to care only about my anxiety, explaining all procedures in full and taking care of the situation, quickly, quietly and efficiently. Thank you. I would recommend them.
Customer in Gosport, 26 November 2008
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 8Value for money: 8 out of 10
9.7
Combined score: 9.7 out of 10
Replace washing machine taps
Excellent, prompt service. I would recommend them.
Customer in Waterlooville, 25 November 2008
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
Unblock drain/CCTV survey
Good workman, very pleasant. Did a very good job. Very pleased.
Customer in Portsmouth, 24 November 2008
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 8Timekeeping: 8 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
9.7
Combined score: 9.7 out of 10
Unblock drains.
I was very impressed in the way I was shown the fault by CCTV and what action was to be taken.
Customer in Southampton, 21 November 2008
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
Install replacement shower.
Both the plumber and his assistant were nice, genuine people, were efficient, very skilled and completed a complicated job faultlessly.
Customer in Romsey, 19 November 2008
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
Replace ball valve and reconnect overflow.
Reliable, friendly and did only the job that needed doing and came out same day and 10 minutes early. I would recommend them.
Customer in Farnborough, 19 November 2008
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
New bathroom and tiling in kitchen.
Fantastic service, wonderful people. Highly recommended them. Very good value for money, thank you.
Customer in Fareham, 17 November 2008
Scores:
9Estimating: 9 out of 10 9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 -Value for money: Not Applicable
9.6
Combined score: 9.6 out of 10
Re[place faulty pressure reducing valve.
Reliable and efficient and friendly. I would recommend them.
Customer in Bognor Regis, 13 November 2008
Scores:
9Estimating: 9 out of 10 10Tidiness: 10 out of 10 8Timekeeping: 8 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 -Value for money: Not Applicable
9.4
Combined score: 9.4 out of 10
Re-charge central heating boiler.
Could not want for better. I would recommend them.
Customer in Bognor Regis, 13 November 2008
Scores:
-Estimating: Not Applicable 8Tidiness: 8 out of 10 9Timekeeping: 9 out of 10 9Courtesy: 9 out of 10 8Workmanship: 8 out of 10 8Value for money: 8 out of 10
8.4
Combined score: 8.4 out of 10
Unblock toilet and replace system.
I would recommend them.
Customer in Bognor Regis, 12 November 2008
Scores:
-Estimating: Not Applicable 8Tidiness: 8 out of 10 9Timekeeping: 9 out of 10 9Courtesy: 9 out of 10 8Workmanship: 8 out of 10 8Value for money: 8 out of 10
8.4
Combined score: 8.4 out of 10
Repair leak on radiator.
I would recommend them.
Customer in Fareham, 11 November 2008
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
Replace room stat on central heating
Very prompt in carrying out work, with no delay from the initial phone call. Work very efficiently carried out and explained clearly when completed. I would recommend them.
Customer in Winchester, 11 November 2008
Scores:
8Estimating: 8 out of 10 8Tidiness: 8 out of 10 8Timekeeping: 8 out of 10 9Courtesy: 9 out of 10 9Workmanship: 9 out of 10 8Value for money: 8 out of 10
8.3
Combined score: 8.3 out of 10
Replace pan and cistern.
This trader was very polite, cheerful and conscientious about his work. I couldn't have asked for a better service.
Customer in Havant, 7 November 2008
Scores:
-Estimating: Not Applicable 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
Repair leak under sink.
Very thorough - job extremely well done. Terry - a most courteous and helpful plumber. Would most definitely recommend and re-use his service.
Customer in Gosport, 6 November 2008
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
Change hot water cylinder.
The plumber was at my home within fifty minutes of me phoning him. He was very professional and efficient. His estimate was within fifty pence of what he gave me. I would recommend them.
Customer in Havant, 4 November 2008
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
Fitted replacement shower unit
Very polite, efficient with quality workmanship -- this company has all of my future business.
Customer in Southampton, 4 November 2008
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
Replace electric shower.
I would recommend them.
Customer in Southampton, 3 November 2008
Scores:
-Estimating: Not Applicable 8Tidiness: 8 out of 10 9Timekeeping: 9 out of 10 9Courtesy: 9 out of 10 -Workmanship: Not Applicable -Value for money: Not Applicable
8.7
Combined score: 8.7 out of 10
Unblock drains / cctv survey.
I picked them at random to deal with emergency, came quickly at time arranged. Polite and helpful. I am not in any position to judge standard of assessment!!! I would recommend them.
Customer in Fareham, 31 October 2008
Scores:
-Estimating: Not Applicable 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
Unblock waste pipes.
Very prompt service. I will use them again if I need a plumber. I would recommend them.
Customer in Southsea, 27 October 2008
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
Replace electric shower.
I would recommend them.
Customer in Andover, 27 October 2008
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
Change leaking hot water cylinder.
Very tidy, very polite and would recommend him to any other customer.
Customer in Havant, 27 October 2008
Scores:
10Estimating: 10 out of 10 9Tidiness: 9 out of 10 9Timekeeping: 9 out of 10 9Courtesy: 9 out of 10 9Workmanship: 9 out of 10 9Value for money: 9 out of 10
9.2
Combined score: 9.2 out of 10
Unblock disabled toilet.
Very good service.  They were quick (arrived in 15 mins after called) and very efficient. The guy was knowledgeable and able to clearly explain and fix the problem.  I would recommend them.
Customer in Southsea, 25 October 2008
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
Change electric shower.
Excellent and fast service. Very pleasant workmen, clean and tidy. I would recommend them.
Customer in Waterlooville, 24 October 2008
Scores:
10Estimating: 10 out of 10 9Tidiness: 9 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 7Value for money: 7 out of 10
9.2
Combined score: 9.2 out of 10
Repair to leak on cistern.
Very reassuring the problem could be fixed, and they were!
Customer in Eastleigh, 23 October 2008
Scores:
6Estimating: 6 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 6Value for money: 6 out of 10
8.7
Combined score: 8.7 out of 10
Emergency call out, repair leak on stop clock.
I would recommend them.
Customer in Hampshire, 17 October 2008
Scores:
10Estimating: 10 out of 10 9Tidiness: 9 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
9.7
Combined score: 9.7 out of 10
Replace thermostatic shower valve
I called, he came round then fitted new shower, very good service. I would recommend them.
Customer in Eastleigh, 17 October 2008
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
Change immersion heater.
Terry arrived 15 minutes after I called, diagnosed the problem, had the part in his van and fixed it within the hour. I couldn't be more impressed! I would recommend them.
Customer in Fareham, 15 October 2008
Scores:
8Estimating: 8 out of 10 10Tidiness: 10 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 8Workmanship: 8 out of 10 7Value for money: 7 out of 10
8.7
Combined score: 8.7 out of 10
Fit pressure reducing valve on water softener.
I would recommend them.
Customer in Bordon, 14 October 2008
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
Install bathroom and tile walls and floor
Excellent workmanship, great price, very polite workman. I would recommend them.
Customer in Fareham, 10 October 2008
Scores:
-Estimating: Not Applicable 9Tidiness: 9 out of 10 -Timekeeping: Not Applicable 9Courtesy: 9 out of 10 9Workmanship: 9 out of 10 9Value for money: 9 out of 10
9
Combined score: 9 out of 10
Emergency call out - Ball valve leaking.
Prompt, efficient and courteous service. I would recommend them.
Customer in Winchester, 6 October 2008
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
Remove old shower and fit new one.
Terry arrived promptly within 24 hours and did a great job at a very competitive price. I would recommend.
Customer in Bognor Regis, 3 October 2008
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
Repair leach under bath.
Very nice man. Polite friendly. I would recommend them.
Customer in Havant, 1 October 2008
Scores:
9Estimating: 9 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 9Value for money: 9 out of 10
9.7
Combined score: 9.7 out of 10
Replace power shower pump.
Punctual, very tidy and friendly. I would recommend them.
Customer in Chandlers Ford, 29 September 2008
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
9.8
Combined score: 9.8 out of 10
Emergency repair to w/c leak.
I would recommend the service without any hesitation.  With regards to reliability and time keeping - The plumber (Terry Mack) was excellent and very friendly and was slightly delayed, but I was previously updated and informed. He did turn up within the revised time.  This is something I really appreciated - many thanks.
Customer in Farnham, 27 September 2008
Scores:
8Estimating: 8 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
9.7
Combined score: 9.7 out of 10
Repair leak in roof space.
Arrived, assessed problem. Proceeded with work, no fuss, no mess, no problem. I would recommend them.
Customer in Bognor Regis, 26 September 2008
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 8Timekeeping: 8 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
9.7
Combined score: 9.7 out of 10
Change immersion heater.
Very efficient, excellent work done. I would recommend them.
Customer in Gosport, 16 September 2008
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
Change of immersion heater
Terry arrived , diagnosed the problem and had the new one fitted all within an hour of me calling. I can't really ask for more !
Customer in Fareham, 15 September 2008
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
Unblock drain.
Very professional and very helpful. Very courteous. I would recommend them.
Customer in Fareham, 14 September 2008
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
Repair leak to hot water cylinder.
Plumber arrived when expected, explained exactly what would be needed to repair the leak - Extremely polite and pleasant carrying out the work with the least disruption - Well done.  I would recommend them.
Customer in Fleet, 14 September 2008
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
Change boiler and update central heating controls.
Terry is an excellent plumber, very polite, reliable and friendly.  Have used Plumbxpress twice. I would recommend highly.  A pleasure to deal with.
Customer in Gosport, 9 September 2008
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 9Value for money: 9 out of 10
9.8
Combined score: 9.8 out of 10
Repair leak under kitchen sink.
Quick, efficient and clean. I would recommend them.
Customer in Gosport, 8 September 2008
Scores:
-Estimating: Not Applicable 8Tidiness: 8 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 9Workmanship: 9 out of 10 8Value for money: 8 out of 10
9
Combined score: 9 out of 10
Unblock kitchen washer and tap.
Very prompt and very helpful service.
Customer in Waterlooville, 3 September 2008
Scores:
-Estimating: Not Applicable 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 9Value for money: 9 out of 10
9.8
Combined score: 9.8 out of 10
Repair emergency leak.
Very courteous, polite and talked me through everything that was happening.
Customer in Portsmouth, 2 September 2008
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
Replace combinatio boiler.
Very efficient, quick and courteous, I would highly recommend this firm.
Customer in Bognor Regis, 2 September 2008
Scores:
9Estimating: 9 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
9.8
Combined score: 9.8 out of 10
CCTV survey and unblocked drains
Informative, pleasant and considerate of our situation, the operative was more a friend than an unknown tradesman. I would recommend them.
Customer in Farnborough, 1 September 2008
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
Plumbing.
Felt perfectly at ease leaving workman alone whilst out. I would recommend them.
Customer in Waterlooville, 1 September 2008
Scores:
9Estimating: 9 out of 10 9Tidiness: 9 out of 10 9Timekeeping: 9 out of 10 9Courtesy: 9 out of 10 9Workmanship: 9 out of 10 9Value for money: 9 out of 10
9
Combined score: 9 out of 10
Repairs.
Very efficient! Very polite.
Customer in Winchester, 31 August 2008
Scores:
9Estimating: 9 out of 10 -Tidiness: Not Applicable 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
9.8
Combined score: 9.8 out of 10
Unblock drain and remove root infestation.
For reliability, courtesy, workmanship ands value for money. I would recommend this trader to anyone.
Customer in Chichester, 30 August 2008
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
Install new electric shower.
Extremely helpful and friendly.
Customer in Winchester, 28 August 2008
Scores:
-Estimating: Not Applicable 9Tidiness: 9 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 8Value for money: 8 out of 10
9.2
Combined score: 9.2 out of 10
Unblock toilet pan.
I would recommend them.
Customer in Bognor Regis, 28 August 2008
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
Change cistern components.
Excellent service, very helpful and did a fantastic job. I would highly recommend them.
Customer in Southsea, 27 August 2008
Scores:
8Estimating: 8 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 8Value for money: 8 out of 10
9.3
Combined score: 9.3 out of 10
Unblock drains.
Terry Hack arrived spot on time and did clear the blockage efficiently. I would recommend them.
Customer in Fareham, 27 August 2008
Scores:
9Estimating: 9 out of 10 9Tidiness: 9 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 8Workmanship: 8 out of 10 9Value for money: 9 out of 10
9
Combined score: 9 out of 10
replacment bathroom
very pleased with level of workmanship all work done on time with little fuss and no mess , always someone on end of the phone at any time .a good team l will be useing this firm again .thank you for the flowers very nice touch
Customer in Southsea, 25 August 2008
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
Removal of bathroom and installation of shower room.
Terry and Jamie were extremely professional, polite and a pleasure to make tea and bacon butties for.  I would certainly recommend them to everyone.
Customer in Gosport, 23 August 2008
Scores:
9Estimating: 9 out of 10 9Tidiness: 9 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 8Value for money: 8 out of 10
9.2
Combined score: 9.2 out of 10
Change bath tap head work.
Plumber called very promptly. Made appointment and arrived in good time. Very friendly and helpful definitely use again.
Customer in Eastleigh, 21 August 2008
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
Change WC syphon.
Mr Hack could not have been more helpful and informative, this is service that's been missing for a long time! We would recommend him to anyone.
Customer in Romsey, 21 August 2008
Scores:
8Estimating: 8 out of 10 8Tidiness: 8 out of 10 9Timekeeping: 9 out of 10 9Courtesy: 9 out of 10 9Workmanship: 9 out of 10 8Value for money: 8 out of 10
8.5
Combined score: 8.5 out of 10
Change bath and basin taps.
Very efficient and quick.  I would recommend them.
Customer in Petersfield, 21 August 2008
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
Change WC pan and cistern
First class service, excellent workmanship. Will deal with you again.
Customer in Gosport, 20 August 2008
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
unblock drain
polite, friendly and efficient workman
Customer in Farnborough, 19 August 2008
Scores:
4Estimating: 4 out of 10 10Tidiness: 10 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 5Value for money: 5 out of 10
8
Combined score: 8 out of 10
Repair water main leak
Delightful chap who fixed our problem but expensive. I would recommend them.
Customer in Tidworth, 19 August 2008
Response from PlumbXpress Portsmouth/Southampton:
Gave up entire evening between 6pm and 10pm to carry out work, including travelling 60 miles each way. Sorry if the invoice was expensive.
Scores:
-Estimating: Not Applicable 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 -Workmanship: Not Applicable -Value for money: Not Applicable
10
Combined score: 10 out of 10
Unblock drain and cctv survey.
I would recommend them.
Customer in Winchester, 18 August 2008
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 9Value for money: 9 out of 10
9.8
Combined score: 9.8 out of 10
Repair leak on concealed cistern.
Terry was polite, explained what he was doing and tidy. Would definitely use again. I would recommend them.
Customer in Southampton, 17 August 2008
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 9Value for money: 9 out of 10
9.8
Combined score: 9.8 out of 10
Change ball valve in roof tanks.
Once again trustworthy and efficient service. I would recommend them.
Customer in Romsey, 15 August 2008
Scores:
-Estimating: Not Applicable 10Tidiness: 10 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 8Value for money: 8 out of 10
9.4
Combined score: 9.4 out of 10
Change both taps.
Terry Hack proved to be an excellent choice when facing a crisis.  He was on time, completed the job very efficiently and offered sympathy as well as education on how to complete the job!! I would recommend them.
Customer in Winchester, 12 August 2008
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
New bathroom including wall tiling.
PlumbXpress was a great choice that I made to completed my new bathroom. I am very pleased with their work and would use them again when needed. I highly recommend their work.
Customer in Portsmouth, 12 August 2008
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
Replace kitchen mixer / emergency call out.
An early morning problem was soon dealt with, and a new tap fitted quickly, enabling me to get to work on time.  I would recommend them.
Customer in Fareham, 8 August 2008
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
Change kitchen taps.
I would recommend them.
Customer in Southsea, 8 August 2008
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
Change taps in kitchen.
Courteous and professional. I would recommend them.
Customer in Lymington, 6 August 2008
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 8Value for money: 8 out of 10
9.7
Combined score: 9.7 out of 10
Unblock toilet.
Responded quickly to our call and completed the work to a satisfactory standard in an acceptable time frame. I would recommend them.
Customer in Southsea, 6 August 2008
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
fit new washing machine
Polite and workmanship clean and tidy. I would recommend them.
Customer in Fareham, 6 August 2008
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
Remove electric shower
Very friendly and helpful, explained everything. I would recommend them.
Customer in Southampton, 3 August 2008
Scores:
8Estimating: 8 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 9Workmanship: 9 out of 10 9Value for money: 9 out of 10
9.3
Combined score: 9.3 out of 10
Bathroom - tiling, walls and floor
Good quality workmanship, always very friendly and helpful. I would recommend them.
Customer in Horsham, 31 July 2008
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 -Value for money: Not Applicable
10
Combined score: 10 out of 10
Emergency callout to replace stopcock.
On time, courteous whilst here. Quality work done.  I would recommend them.
Customer in Andover, 30 July 2008
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
replace shower in ensuite.
Found Terry polite, knowledgeable, reliable and tidy.  I would recommend them.
Customer in Fareham, 29 July 2008
Scores:
9Estimating: 9 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 -Workmanship: Not Applicable -Value for money: Not Applicable
9.8
Combined score: 9.8 out of 10
Repair leak on toilet cistern in emergency.
I would recommend them.
Customer in Chichester, 26 July 2008
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
Blocked drains
Very informative, pleasant chap. I would recommend them.
Customer in Portsmouth, 23 July 2008
Scores:
9Estimating: 9 out of 10 8Tidiness: 8 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 8Workmanship: 8 out of 10 9Value for money: 9 out of 10
9
Combined score: 9 out of 10
Investigation and replacement of blocked drain.
Reliable, friendly service, thank you.  I would recommend them.
Customer in Farnham, 23 July 2008
Scores:
-Estimating: Not Applicable 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
Replace wash hand basin.
A very friendly helpful character. I would recommend them.
Customer in Emsworth, 22 July 2008
Scores:
9Estimating: 9 out of 10 10Tidiness: 10 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 8Value for money: 8 out of 10
9.3
Combined score: 9.3 out of 10
Change ball valve and change mains stop cock
Sunday panic - here in 1 hour, polite, smart and job well done. I would recommend them.
Customer in Bognor Regis, 22 July 2008
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
Completing work to bathroom/kitchen
Excellent from start to finish - from initial quotation to completion of all work - will definitely use again and would highly recommend
Customer in Fareham, 21 July 2008
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
Unblock drain and rectify the problem.
A very reliable tradesman - a pleasure to deal with.
Customer in Southampton, 21 July 2008
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
Cloakroom refurbishment and replace kitchen sink.
Terry is 100% customer focused, he is very professional, polite and reliable. He gives value for money. Excellent service - I will recommend.
Customer in Waterlooville, 19 July 2008
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
Replacement of bathroom suite, wall and floor tiles.
Was given a budget and requirement - gave sound advice to meet both. I would recommend them.
Customer in Gosport, 11 July 2008
Scores:
-Estimating: Not Applicable 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
Fitted toilet handle in downstairs WC.
The linkage on the push button system had snapped - a very old system so no spare parts available. Terry overcame the problem by fitting a handle onto the front of the cistern. I would recommend them.
Customer in Portsmouth, 10 July 2008
Scores:
10Estimating: 10 out of 10 9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 9Value for money: 9 out of 10
9.7
Combined score: 9.7 out of 10
Install power shower and remove old one.
After several attempts to find a plumber, this guy exceeded my expectations.  I would recommend him every time.
Customer in Gosport, 7 July 2008
Scores:
9Estimating: 9 out of 10 8Tidiness: 8 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
9.6
Combined score: 9.6 out of 10
Change ball valve in concealed cistern.
Excellent services, with reasonable charges, would recommend.
Customer in Southampton, 2 July 2008
Scores:
-Estimating: Not Applicable 10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 10Value for money: 10 out of 10
10
Combined score: 10 out of 10
CCTV to show the problems for why my drains have been blocking
Excellent, efficient and informative service. Terry was incredibly knowledgeable in his field and was very helpful indeed. I will be using them to re line my drains very soon.
Customer in Havant, 29 June 2008
Scores:
9Estimating: 9 out of 10 9Tidiness: 9 out of 10 9Timekeeping: 9 out of 10 9Courtesy: 9 out of 10 9Workmanship: 9 out of 10 9Value for money: 9 out of 10
9
Combined score: 9 out of 10
Ball valve washer and fit service valve.
I would recommend them.
Customer in Southampton, 28 June 2008
Scores:
10Estimating: 10 out of 10 8Tidiness: 8 out of 10 7Timekeeping: 7 out of 10 8Courtesy: 8 out of 10 8Workmanship: 8 out of 10 7Value for money: 7 out of 10
8
Combined score: 8 out of 10
Renewal of leaking pipe work.
I would recommend them.
Customer in Portsmouth, 28 June 2008
Scores:
10Estimating: 10 out of 10 10Tidiness: 10 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10 9Value for money: 9 out of 10
9.8
Combined score: 9.8 out of 10
New ball valve on w.c. in bathroom.
Terry explained what the problem was, gave me a price, asked if I was happy with the price and went ahead with the work with no fuss and very efficiently. Top bloke, will definately call PlumbXpress again.
Customer in Portsmouth, 19 June 2008
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Important Note:
Whilst every effort is made to ensure the accuracy of the information appearing on this page, the data has been compiled from information supplied by various individuals and businesses and Checkatrade cannot be held responsible for any omissions or inaccurate claims that may appear.
Checkatrade cannot be held responsible or liable for the quality of workmanship or service of any of the listed trades and services.