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The reviews below represent where work has commenced and are the customers views, not the views of Checkatrade.
“Professional, friendly company, nice to deal with, they take great pride in their work standards, very pleased with the quality and workmanship, very happy customer.”
“Excellent workmanship. A very good team for barge board soffit etc.”
“Excellent professional service.”
“Good price, survey and installation, quickly arranged date fitters courteous, friendly and did a good job, tidy and clean.”
“The work done was excellent, product was excellent, exactly as ordered.”
“Excellent service, tidy workmen, all work carried out within agreed time frames.”
“No comments given.”
“The work was completed in a professional way. The fitters were polite and tidy. They were concerned with leaving me with a great finish.”
“From ordering to finishing all done when they said, good job.”
“Good job done.”
“The service they provided went smoothly and efficiently from start to finish.”
“A pleasant and professional company to work with. They planned a good quality service and product.”
“Clean and efficient.”
“Very pleased with the quality of door and window and the standard of workmanship”
“A very professional job from sales, site survey to fitting, all done at a very competitive price.”
“Very pleased with our lovely new door and side panel and with the men who did the work, they were quick and no mess.”
“Excellent workmanship. Clean and tidy, first class job.”
“An efficient, friendly and professional installation team.”
“Very efficient, helpful with ideas before the work carried out. We were pleased with the standard of workmanship.”
“Good straight forward and reliable service.”
“Delighted with the windows, would highly recommend Poole Joinery Windows, 3rd time to use the firm, very satisfied.”
“Always reliable, very good initial advice. Local company, friendly people, excellent service, good quality fittings.”
“Friendly fast clean job. Using good quality windows.”
“From estimate to fitting 100% satisfied. Would use and recommend again.”
“Warm welcome in show room. Excellent product. Professional and expert advice. Clear pricing. Excellent, tidy, professional fitters.”
“Excellent, from start to finish.”
“This is the 3rd time I've employed Poole Joinery, they are always punctual, efficient and pleasant workmen.”
“This is the 5th major job done by Poole Joinery and, as usual, we are pleased with their product and standard of work.”
“Excellent service from start to finish. Cannot fault service or product.”
“Work carried out and had to have two further visits by engineer first to check all the problems and the second visit to correct the problems over which agreement could not be reached having been supplied with windows and beading which we had not agreed to . We were told A rated glass would be fitted and C rated was used I was advised by the engineer to pay for the work anyway even though I was not 100% satisfied as the company did not like payment being with held. Still at the time of writing not received FENSA certificate”
The clients live in a first floor flat. After an in depth discussion on the subject of security they selected our Trade/budget window which has an espagnolette locking mechanism as opposed to the enhanced shootbolt locking mechanism used on our standard window suite. The Trade window only has a flat bead which was clearly explained to the customers at point of sale. The word flat is clearly written next to the type of bead on the signed contract. The customers were not told that A rated would be fitted. The merits of the various options of energy glass were discussed and the customers were advised that the standard energy glass that we install is thermally more efficient than A rated requirement. The remedial work comprised of replacing 3 lengths of bead, which had been cut short, and adjusting 2 handles. Once completed the client paid our Installation Manager. The installation was then registered with governing body who have confirmed that a certificate was sent to the customer on 28th March 2016. Over sixty percent of our work comes from repeat business or recommendation. It really is not in our interest to mislead anyone.
Reviews displayed relate to where work has commenced. Checkatrade cannot be held responsible or liable for the quality of workmanship or service of any of the listed tradespeople.
While we make every effort to ensure that this page is accurate, it has been compiled from information supplied by various sources. We cannot be held responsible for any missing information or inaccurate claims. To be safe, we recommend that you ask to see relevant qualifications and documentation from the tradesperson before accepting their quote.