Checkatrade

Pro Glaze

441 monitoring reports, 43 have been received in the past 6 months.

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Customer Monitoring Reports

Renew garage window
Scores:
9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 9Courtesy: 9 out of 10 9Workmanship: 9 out of 10
9.3
Combined score: 9.3 out of 10
9.310

Very professional in their approach and work well done.
Customer in Southampton, 26 April 2012 business
5 windows and French doors.
Scores:
9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 9Workmanship: 9 out of 10
9.5
Combined score: 9.5 out of 10
9.510

Good quality products supplied, friendly and hard working and tidy.
Customer in Southampton, 24 April 2012 business
New composite door and side panel
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Very clean and tidy work, very pleasant, work of a very good standard.
Customer in Southampton, 23 April 2012 business
New double glazing throughout whole house
Scores:
9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 9Workmanship: 9 out of 10
9.5
Combined score: 9.5 out of 10
9.510

Had a problem with one window in a bay but they returned next day to replace the hinge. Would definitely recommend as service was good.
Customer in Southampton, 19 April 2012 business
New front door.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Very professional service and a high quality product.
Customer in Southampton, 17 April 2012 business
Supply and Installation of Windows
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

The attention to detail covered by the pre-installation surveys was very professional.The quality of the windows supplied was excellent and met our requirements completely.The attitude of the installation fitters was exemplary and a credit to Pro Glaze.I would have no concerns with regard to recommending this company.
Customer in Southampton, 30 March 2012 business
Double glazing.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Excellent service, on time, on budget, helpful, polite and clean.
Customer in Southampton, 24 March 2012 business
Supply and fit front door and panel.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Good team, very polite, quick professional job, left the area very clean. I would recommend this company.
Customer in Eastleigh, 23 March 2012 business
Compositve front door.
Scores:
9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 9Workmanship: 9 out of 10
9.5
Combined score: 9.5 out of 10
9.510

Friendly. No pushy sales pitch. Happy to amend the quote several times due to indecisiveness from myself. Reliable.
Customer in Winchester, 7 March 2012 business
2 large nay wondows double glazed
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

From quote to installation we were impressed by the quality and workmanship, delighted with our new windows.
Customer in Southampton, 29 February 2012 business
Replaced patio doors
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Very pleased with the workmanship and the quaility of the patio doors.
Customer in Southampton, 9 February 2012 business
New front door.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Overall very good service from start to finish.
Customer in Southampton, 9 February 2012 business
New double glazed window.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Service overall was very good, both when obtaining quote, measuring up and fitting. Friendly staff, prompt service and quick fitting. Tidied and cleaned after.
Customer in Southampton, 1 February 2012 business
New double glazed window.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Service overall was very good. Both when obtaining quote measuring up and fitting. Friendly staff, prompt service and quick fitting. Tidied and cleaned after.
Customer in Southampton, 1 February 2012 business
Fitted one double galzed window
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Helpful advice with excellent products! Courteous service provided.
Customer in Southampton, 25 January 2012 business
Guttering and fascias
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Excellent service and products, very tidy, polite and professional.
Customer in Southampton, 19 January 2012 business
Supply/Fit French windows, rear door and kitchen window
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 9Workmanship: 9 out of 10
9.8
Combined score: 9.8 out of 10
9.810

Good quality products and fitting. Glass had a couple of scratches hence missed a 10 for quality, but these issues were resolved quickly and without fuss. I would recommend this company and use them again. Very helpful and friendly.
Customer in Winchester, 8 January 2012 business
Replacement door, double glazed.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Very quick and professional, polite and clean. A reliable local company.
Customer in Southampton, 22 December 2011 business
New front door with panel new patio door both installed.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Excellent service, quality and workmanship well . Would recommend this company.
Customer in Romsey, 21 December 2011 business
Replacement of front and back doors
Scores:
9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.810

Punctual, polite and a good standard of workmanship. Very pleased with the results.
Customer in Winchester, 21 December 2011 business
Replacement double glazed doors and window, also porch
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Excellent job, very professional, good attention to detail, considerate workmen, completed on time and in accordance with estimate.
Customer in Southampton, 13 December 2011 business
It was cleanly done, not too noisy and did not take long.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

These patio doors are state of the art and beautiful. Open and shut easy. A fair price too.
Customer in Southampton, 12 December 2011 business
Fitting patio doors.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Very efficient workers, good time keepers and polite.
Customer in Eastleigh, 12 December 2011 business
Installation of 3 windows.
Scores:
10Tidiness: 10 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.810

Arrived slightly late causing me to make a phone call but work was done on time. Cleaned up afterward but they had to borrow my vacuum cleaner. Windows and installation could not be faulted. Despite the minor problems above, I would certainly use them again.
Customer in Eastleigh, 2 December 2011 business
Replacement front door
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

They were professional and punctual. The work was completed in under 2 hours and they left the site very tidy.
Customer in Southampton, 28 November 2011 business
Installation of new PVC Back Door
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Pro Glaze fitted/installed a new PVC back door in our house, the quotation was reasonable, lead time from order to install was accurate, on install date the guys arrived on time, were efficient, neat and tidy. Really pleased with the door and Pro Glaze themselves... we'll be ordering a front door through them in the near future.
Customer in Winchester, 28 November 2011 business
New front door fitted
Scores:
9Tidiness: 9 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.5
Combined score: 9.5 out of 10
9.510

Very pleased with the door. He arrived promptly and work was completed professionally.
Customer in Southampton, 25 November 2011 business
New Double Glazed Window
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Great company - gave me a call before arriving with the time of arrival, on time very tidy, polite and the finished work is excellent. Would recommend them to anyone.
Customer in Southampton, 18 November 2011 business
New roof on conservatory.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Excellent service, very thorough and efficient. 100% pleased with the finished result!
Customer in Fishlake Meadows, 3 November 2011 business
Replacement back door.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Excellent service, efficient workmen, tidy job. Good quality workmanship, completely satisfied.
Customer in Southampton, 1 November 2011 business
9 replace,ent double glazed windows
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Extremely professional company from quote to the installation, polite and tidy.
Customer in Winchester, 18 October 2011 business
Window replacement
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Very friendly, efficient service, professional and good value for money.
Customer in Southampton, 17 October 2011 business
Set of patio master in line sliding doors.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

My wife and I are very satisfied with the work carried out. Would recommend your company to anyone interested in your line of work.
Customer in Romsey, 23 September 2011 business
Replace all windows.
Scores:
9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.810

Did exactly as they said when they said. No complaints and first rate quality.
Customer in Southampton, 22 September 2011 business
Replaced windows (2) to garage + rear door, fascia, soffit ,down pipes, and guttering to house.
Scores:
9Tidiness: 9 out of 10 8Timekeeping: 8 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.3
Combined score: 9.3 out of 10
9.310

Very pleased with work on completion, even when we had a few problems, the team overcame them. I would recommend this Company to anyone requiring a neat, clean professional job.
Customer in Southampton, 3 September 2011 business
Installation of new bay window and front door
Scores:
9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.810

Professional, prompt, a very courteous service, would happily recommend.
Customer in Southampton, 31 August 2011 business
Installation of double glazing windows.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Excellent, company, very good quote. Work completed on time and to specification. I would use them again.
Customer in Southampton, 20 August 2011 business
3 rooms - windows replaced and supplied and fitted.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Excellent from first contact sales, telephone and the job - including staff. Highly recommended.
Customer in Romsey, 18 August 2011 business
New kitchen door supplied and fitted.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

We will be using this company again, very pleased 10/10, hard working and very polite.
Customer in Southampton, 12 August 2011 business
Bride cut-out for French Doors and fitting PVC French Doors.
Scores:
9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 9Workmanship: 9 out of 10
9.5
Combined score: 9.5 out of 10
9.510

Pro glaze were very good, they were helpful and considerate, cleaning up after the work. The quality of workmanship was very good, and their prices are competitive.
Customer in Winchester, 12 August 2011 business
Fitted new facia and gutters plus 3 external doors
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 9Workmanship: 9 out of 10
9.8
Combined score: 9.8 out of 10
9.810

Teams arrived on time and made every effort to keep the worksite clean and tidy. Slight problem with fitting doors but resolved very quickly. Overall a very good job, made a big difference to appearance of the property
Customer in Southampton, 11 August 2011 business
Replace 2 bay windows, replace 2 bedroom windows.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Second time of using this company. Both time the quality of goods and service was first class. Would recommend unreservedly.
Customer in Southampton, 4 August 2011 business
Glazing work.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

The service was very, very good. Working as a team, top team and very friendly. Thank you.
Customer in Southampton, 1 August 2011 business
Replaced two windows
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Very professional from start to finish. Gave detailed breakdown of pricing - cost comparable to other quotes we received. Efficient and courteous and work completed to a high standard. Very impressive.
Customer in Southampton, 28 July 2011 business
Front door glazed and glazed side panel
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

The same efficient, friendly service as received on a  previous visit when they fitted patio doors and renewed various doors, very satisfied.
Customer in Southampton, 4 July 2011 business
New Window Units In A Dutch Barge
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

More Excellent work done and completed. This company should be very proud of the way it operates, This is now the forth job that I have had done by them and yet again they have reached the high standard of work that I wanted. This was not an easy "run of the mill" window fitting job, but the results are fantastic. Well done the Pro-Glaze team you are the only firm that I would recommend to anyone wanting work done in this field.
Customer in Southampton, 21 June 2011 business
Windows fitted.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Excellent service on this, the fourth job from Pro Glaze. Very professional firm from start of job to finish.
Customer in Southampton, 21 June 2011 business
New front door and replacement glass.
Scores:
9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.810

Professional and friendly, worked hard and finished to a high standard.
Customer in Southampton, 8 June 2011 business
Fitted new windows to whole house inc doors and French doors
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Service from start to finish was brilliant, everyone involved was polite, professional and very helpful.
Customer in Southampton, 2 June 2011 business
Replacement of roofline and double glazing.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Excellent service throughout. Very good quotations and documentation. Excellent work and time spent. Very polite, tidy and good advice. Great result.
Customer in Southampton, 11 May 2011 business
French doors front door and bathroom window.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Have supplied and fitted French doors, front door and bathroom window. I have no complain, a satisfied customer.
Customer in Southampton, 1 May 2011 business
Windows
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Once we gave the order they were quick to measure and provide the estimate, the men who did the work were very polite and pleasant and cleaned up well after.
Customer in Southampton, 28 April 2011 business
Replacement of window above front door (like an atrium).
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Arrived punctually - installers courteous and pleasant - installation excellent - left site clean.
Customer in Bath, 20 April 2011 business
Replacement of 15 windows
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

From quoting to installation I found ProGlaze extremely friendly, professional and efficient. The layout of their quotations was very clear and concise. Although they happened to be the most competitive prove-wise, I would have chosen them anyway as I liked the people involved, they were local, and a visit to their showroom clarified any few remaining details. The installation team were very friendly and worked hard to get the job done quicker than anticipated. Their tidying up was very thorough. I wouldn't hesitate to recommend them.
Customer in Southampton, 12 April 2011 business
Fit new composite front door
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Arrived on time, great customer service from when order was placed up to fitting. Have already asked them to quote for new facias - soffits and guttering.
Customer in romsey, 11 April 2011 business
Fitted single French door and side panel with top window.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

The crew arrived and got straight on with the work. They were organised and efficient and had the job done in under 2 hours. They were friendly and polite and left the site spotless - well done.
Customer in Southampton, 20 March 2011 business
Fascia.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 9Workmanship: 9 out of 10
9.8
Combined score: 9.8 out of 10
9.810

Fairly priced. Friendly, good attitude on time. Polite and courteous workmen and office staff.
Customer in Southampton, 18 March 2011 business
Replacement windows
Scores:
7Tidiness: 7 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.3
Combined score: 9.3 out of 10
9.310

The team were conscientious, courteous, efficient, respectful of my home and consulted me. The sole drawback was the intrusive music,
Customer in Southampton, 17 March 2011 business
Supply and fit of five double glazed windows
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

A very professional firm, from the request of quote to the completion of work.
Customer in Southampton, 14 March 2011 business
6 new windows
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

The team were polite, reliable, friendly, hard working and tidy.
Customer in Southampton, 10 March 2011 business
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Important Note:
Whilst every effort is made to ensure the accuracy of the information appearing on this page, the data has been compiled from information supplied by various individuals and businesses and Checkatrade cannot be held responsible for any omissions or inaccurate claims that may appear and recommend that consumers ask to see relevant qualifications and documentation from the contractor before accepting a quote.
Checkatrade cannot be held responsible or liable for the quality of workmanship or service of any of the listed trades and services.