Checkatrade

Putney Plumbers

Checkatrade membership number: 1493
Member of Checkatrade for over 10 years
Putney Plumbers Feedback Scores
69 customer feedback reports
with an average score of 9.3 out of 10.
Works in
London, Wimbledon, Croydon
Contact
name: Elaine Brightman
address:
Putney, London, SW15 1HL
telephone: 020 8 789 0999   Enlarged for easy dialing:
020 8 789 0999
fax: 0208 7850777
email:
web:
Company Profile

Gas Safe registered, well established and reputable plumbing and heating engineers offering a comprehensive 24hour service.

Skills
Main work undertaken
Central Heating - Gas - Installation/Servicing, Central Heating Engineer, General Plumbing, Power Flushing, Radiators/Valves/Thermostats Installed/Replaced, Under Floor Heating, Water Supply Pipe Repairs
Also skilled in
24 Hour Drain Clearance, CCTV Surveys for Drains, Drain Installation, Drain/Sewer Clearance
Accreditations
Checkatrade


Member of the Institute of Plumbing.

Company Information
Interviewed on: 3 July 2001 Public Liability Insurance: Current - Verified on 20 March 2012
Limited Company: No Insured by: Bluefin
VAT Registered: No Coverage amount (£): 2,000.000
References 4 received by Checkatrade

These references were checked by Checkatrade when Putney Plumbers joined in July 2001.

Trade Reference.
Putney plumbers have a good reputation within the industry and offer an excellent service with a qualified work force to ensure a quality job and customer satisfaction. We are happy to vouch for them as being a reputable company.
Trader in London, 30 December 2002
Plumbing.
They come when they say they will and work quickly and efficiently. I would be happy to recommend them to others.
Customer in London, 30 December 2002
Plumbing and Central Heating work.
Putney Plumbers always turned up at the agreed time, or phoned to advise if they were going to be late. They were smart, courteous and tidy, and I felt comfortable having them working in my property. I would be happy to recommend them to others.
Customer in London, 13 July 2001
Serviced central heating system, Installed new boiler, installed new water tank heater.
Putney plumbers response time is excellent, punctual, good communication - even out of hours, very professional, good and pleasant workmen. Highly recommended !
Customer in London, 13 July 2001
Customer Monitoring Reports Showing 10 out of 69
Total recommendations: 69, average score 9.3 9.3 Last six months: 3 reports, average rating 10
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Unblock kitchen sink

Excellent in all aspects.
Customer in London, 30 April 2012
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Central heating system.

Top quality member of staff who knows his trade perfectly.
Customer in London, 1 April 2012
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Installation of new gas cooker

The man turned up on time (actually a few minutes early) with all of the tools he needed to do the job. Installed my new cooker, carried out all the necessary checks, made sure that it was working. Once finished, he offered to help me carry the old cooker outside, where I had arranged for it to be taken away, more than I had asked for or expected. As to the office staff, once I had booked the appointment, then had to change it, this was done without fuss. A big plus was that they offer a 1-hour time slot, very important for busy working people. And I was told the man's name in advance, a personal touch that I liked. I would recommend this company without hesitation.
Customer in London, 6 February 2012
Scores:
8Tidiness: 8 out of 10 8Timekeeping: 8 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9
Combined score: 9 out of 10
910
Re-plumb house, new central heating and hot water.

Tony and Rhys did an amazing job - they worked incredibly hard, made changes to plan as I requested and were highly professional all round.
Customer in Wimbledon, 3 November 2011
Scores:
7Tidiness: 7 out of 10 -Timekeeping: Not Applicable 7Courtesy: 7 out of 10 7Workmanship: 7 out of 10
7
Combined score: 7 out of 10
710
Clearing roof guttering of leaves

Arrived on time , but without ladders. Took 1 hour to hire required ladders. Website and phone booking quoted a certain amount But final invoice was twice that amount because they omitted to mention it was a certain amount per hour per workman, and it was a two man job.
Customer in London, 31 August 2011
Response from Putney Plumbers:
We refunded the customer; we openly admit the error with the ladders. It was explained to the client that it is a certain amount per engineer. when the appointment was booked. This is for Health & Safety reasons. Website does not give a price for guttering.
Scores:
6Tidiness: 6 out of 10 6Timekeeping: 6 out of 10 6Courtesy: 6 out of 10 3Workmanship: 3 out of 10
5.3
Combined score: 5.3 out of 10
5.310
To analyse and repair two leaks.

I had two small leaks to be analysed and fixed. The plumber seemed rushed which led to one leak being diagnosed wrongly and the wrong parts being ordered. The return visit was just as rushed with the shower tap fitted upside down.
Customer in London, 11 August 2011
Response from Putney Plumbers:
We have contacted the customer to discuss his concerns and comments. The customer purchased a filter tap to fit. This filter tap could only be fitted with the relevant taps to suit which are very expensive so the customer opted for just fitting a middle of the range tap therefore, the filter tap could not be used. With regards to the shower the handle it was not quite straight and so our engineer offered to return and straighten it. The customers answer was that he was not really bothered and happy to live with it. We were at the customers property for 4.5 hours in total and we feel that this is about the average time to carry out this kind of work.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Re-attach a radiator and fix a leaking washing machine drain connection

Engineer arrived on time and worked efficiently and very tidily (in a newly decorated room)
Customer in London, 29 June 2011
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Replacement of hot water cylinder, draining old cylinder and capping off relevant pipes prior to completing installation

The engineer was very thorough, His work was faultless, time-keeping exceptional and he was always prepared to "go the extra mile". A few unexpected problems arose after the installation was completed and these were dealt with by the engineer very swiftly. I will definitely be recommending Putney Plumbers to my friends and neighbours.
Customer in London, 28 January 2011
Scores:
8Tidiness: 8 out of 10 8Timekeeping: 8 out of 10 8Courtesy: 8 out of 10 8Workmanship: 8 out of 10
8
Combined score: 8 out of 10
810
Boiler replacement

Efficient and friendy.
Customer in London, 19 January 2011
These are only the latest 10 customer monitoring reports. Click to see all 69 reports!
Important Note:
Whilst every effort is made to ensure the accuracy of the information appearing on this page, the data has been compiled from information supplied by various individuals and businesses and Checkatrade cannot be held responsible for any omissions or inaccurate claims that may appear and recommend that consumers ask to see relevant qualifications and documentation from the contractor before accepting a quote.
Checkatrade cannot be held responsible or liable for the quality of workmanship or service of any of the listed trades and services.