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Putney Plumbers

65 monitoring reports, 1 have been received in the past 6 months.

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To protect the privacy of customers locations are displayed approximately.

Customer Monitoring Reports

Re-plumb house, new central heating and hot water.
Scores:
8Tidiness: 8 out of 10 8Timekeeping: 8 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9
Combined score: 9 out of 10
910

Tony and Rhys did an amazing job - they worked incredibly hard, made changes to plan as I requested and were highly professional all round.
Customer in London, 3 November 2011 business
To analyse and repair two leaks.
Scores:
6Tidiness: 6 out of 10 6Timekeeping: 6 out of 10 6Courtesy: 6 out of 10 3Workmanship: 3 out of 10
5.3
Combined score: 5.3 out of 10
5.310

I had two small leaks to be analysed and fixed. The plumber seemed rushed which led to one leak being diagnosed wrongly and the wrong parts being ordered. The return visit was just as rushed with the shower tap fitted upside down.
Customer in London, 11 August 2011
Response from Putney Plumbers:
We have contacted the customer to discuss his concerns and comments. The customer purchased a filter tap to fit. This filter tap could only be fitted with the relevant taps to suit which are very expensive so the customer opted for just fitting a middle of the range tap therefore, the filter tap could not be used. With regards to the shower the handle it was not quite straight and so our engineer offered to return and straighten it. The customers answer was that he was not really bothered and happy to live with it. We were at the customers property for 4.5 hours in total and we feel that this is about the average time to carry out this kind of work.
business
Re-attach a radiator and fix a leaking washing machine drain connection
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Engineer arrived on time and worked efficiently and very tidily (in a newly decorated room)
Customer in London, 29 June 2011 business
Replacement of hot water cylinder, draining old cylinder and capping off relevant pipes prior to completing installation
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

The engineer was very thorough, His work was faultless, time-keeping exceptional and he was always prepared to "go the extra mile". A few unexpected problems arose after the installation was completed and these were dealt with by the engineer very swiftly. I will definitely be recommending Putney Plumbers to my friends and neighbours.
Customer in London, 28 January 2011 business
Washing machine disconnected and installed.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

This is the second time I've used them and the second time I've been totally satisfied.
Customer in London, 1 January 2011 business
Replacing 4 immersions in loft hot water tanks
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

The engineer was punctual, efficient, clean, respectful, tidy and gave us an excellent result.
Customer in London, 23 September 2010 business
Replaced basin taps in bathroom.
Scores:
9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 9Workmanship: 9 out of 10
9.5
Combined score: 9.5 out of 10
9.510

Very Timely and efficient including answering the phone on weekends.
Customer in Croydon, 3 August 2010 business
Check hot water system.
Scores:
8Tidiness: 8 out of 10 10Timekeeping: 10 out of 10 9Courtesy: 9 out of 10 8Workmanship: 8 out of 10
8.8
Combined score: 8.8 out of 10
8.810

I have used this company for over a number of years for a range of plumbing services and have always found them good.
Customer in London, 2 August 2010 business
Replacement of radiators.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

I found the company to be very helpful. They also came and did the job as soon as they could. I would recommend them.
Customer in London, 2 June 2009 business
General services
Scores:
9Tidiness: 9 out of 10 9Timekeeping: 9 out of 10 9Courtesy: 9 out of 10 9Workmanship: 9 out of 10
9
Combined score: 9 out of 10
910

What a pleasant surprise to have a reliable, competent and professional tradesman, who arrived on time and didn't make a mountain out of a molehill - Did the job without a grumble.  I would recommend them.
Customer in London, 28 October 2008 business
Change a tap and replace a washer on another tap.
Scores:
1Tidiness: 1 out of 10 8Timekeeping: 8 out of 10 5Courtesy: 5 out of 10 0Workmanship: 0 out of 10
3.5
Combined score: 3.5 out of 10
3.510

It took 4 hours to do the job and this was to put it back in the state he started from.  He was supposed to change a tap. He disassembled the whole sink and then said he could not remove the tap due to rust which I think was Lime scale corrosion.
Customer in Wimbledon, 30 September 2008
Response from Putney Plumbers:
Client was advised of everything that was going on. The basin taps could not be removed as they would crack the basin, clients husband was told that they would need a new basin.
business
Plumbing services.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Putney Plumbers restored my faith in plumbers, there are some good ones out there and these are one!
Customer in London, 4 June 2008 business
Changing bathroom washer.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 9Courtesy: 9 out of 10 10Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.810

Reliable service - carried out on time with courtesy. I would recommend them.
Customer in Putney, 7 January 2008 business
Radiator repair/system rebalancing/loo flush mended.
Scores:
9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 9Courtesy: 9 out of 10 9Workmanship: 9 out of 10
9.3
Combined score: 9.3 out of 10
9.310

Chris turned up on time, was courteous and tidy, explained what he was doing and also solved another plumbing problem while he was at it. Would call again.
Customer in , 5 December 2007 business
External filling hoop fitted/ central heating checked & new radiator valves fitted.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

The plumber who carried out all the work was knowledgeable, hardworking & excellent in every way. Always on time - mostly arriving earlier than arranged. I would recommend them.
Customer in Fulham, 20 October 2007 business
Blocked sink and pipes.
Scores:
-Tidiness: Not Applicable 8Timekeeping: 8 out of 10 -Courtesy: Not Applicable 8Workmanship: 8 out of 10
8
Combined score: 8 out of 10
810

Have used this company several times and would recommend them and use them again.
Customer in Putney, 17 September 2007 business
Central heating.
Scores:
-Tidiness: Not Applicable 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 -Workmanship: Not Applicable
10
Combined score: 10 out of 10
1010

Water coming through ceiling & they were at my house in 20 minutes - no work actually needed as I needed a roofer not a plumber. I would recommend them.
Customer in London, 21 August 2007 business
Moving washing machine from cellar to kitchen and various jobs in past.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

I have used Putney Plumbers for a variety of different jobs over a number of years and have always found them to be very reliable and would highly recommend their work.
Customer in London, 14 August 2007 business
Removed wc syphon and fitted new one.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Have used Putney Plumbers 3 times and on each occasion have found them exemplary - would recommend highly.
Customer in London, 6 August 2007 business
New Bolier & gas safety certificate
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Chris is excellent & the office very efficient. I would recommend them.
Customer in London, 22 July 2007 business
Changed taps on bathroom bath - failed to do key work.
Scores:
9Tidiness: 9 out of 10 9Timekeeping: 9 out of 10 5Courtesy: 5 out of 10 4Workmanship: 4 out of 10
6.8
Combined score: 6.8 out of 10
6.810

Quoted to do work to stop 'gurgling' in pipe, failed to do this. Paid over £300 to change tap in bath and cut back section of pipe and resolder.
Customer in Barnes, 12 June 2007
Response from Putney Plumbers:
On the first visit to the client the engineer repaired a leak on the megaflow, the total cost for this was £113 plus VAT. On the second visit we attended to fit bath taps, the client also had a problem with the kitchen sink, we were advised this had been an on going problem and that the client had used another company who kept promising the customer would return to rectify the problem but never had. The engineer inspected and suggested we install an anti-syphon trap and an air admittance valve, which the customer agreed to, when the engineer tested afterwards, the opening valve created a hissing sound as air was being drawn into the pipe, the client was not happy with this and advised the engineer she would rather have the gurgling sound. The engineer advised the client that if we removed the parts she would still be charged, the client agreed and the engineer re-instated it as it previously was, the invoice was for £142.50 plus VAT, client agreed and the client signed. Please note that at no point did the client make any complaints or objections to the work or changes. This engineer is very competent.
business
Replaced fan on gas furnace
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

An honest man found the problem instantly. Tried in vain to get the fan to work again. Went out & bought the replacement & fiited it immediately. A pleasure dealing with Putney Plumbers. I would Recommend them.
Customer in London, 11 June 2007 business
Installation of new boiler.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Always professional and pleasant you can't feel comfortable with them in your house and know your getting a job well done.
Customer in London, 5 January 2007 business
Replacement of valve of tap.
Scores:
8Tidiness: 8 out of 10 9Timekeeping: 9 out of 10 9Courtesy: 9 out of 10 9Workmanship: 9 out of 10
8.8
Combined score: 8.8 out of 10
8.810

The man who came was polite and was prepared to solve some other queries I had re Mr Plumbing. I would recommend them.
Customer in London, 5 January 2007 business
Water pipes making noise.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

I have used this company several times and have been very happy with the work - never any nasty surprises in the final bill.
Customer in London, 4 January 2007 business
Fixed leaking boiler.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Done what I needed and didn't rip me off with the price.
Customer in London, 2 January 2007 business
Installation of new boiler, radiators and pipework.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

An exceptionally efficient company, offering a very high standard of service and reliability. I would recommend them.
Customer in London, 1 November 2006 business
Remove 2 tall heaters & install 2 new ones on central heating system.
Scores:
10Tidiness: 10 out of 10 8Timekeeping: 8 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.5
Combined score: 9.5 out of 10
9.510

We have used Putney Plumbers a number of times in the past few years. We find them extremely helpful & they are willing to go the "extra mile" for two oldies. I would recommend them.
Customer in , 19 October 2006 business
Bathroom Refurbishment
Scores:
9Tidiness: 9 out of 10 7Timekeeping: 7 out of 10 7Courtesy: 7 out of 10 8Workmanship: 8 out of 10
7.8
Combined score: 7.8 out of 10
7.810

Company owner is outstanding. Some junior staff less so. Good value - work was more complex than expected but finished to a high standard to exact quote on two jobs both more than £3k.
Customer in London, 30 September 2006
Response from Putney Plumbers:
Staff member involved disciplined and no longer with company.
business
Landlords gas safety certification.
Scores:
9Tidiness: 9 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 9Workmanship: 9 out of 10
9.3
Combined score: 9.3 out of 10
9.310

I have various appartments in putney, that i rent out. And have used Putney plumbers always for any plumbing needs and they were fantastic. I would recommend them
Customer in London, 26 September 2006 business
Remove old back burner and fit new combi waste unit.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Putney Plumbers responded very quickly to our request to check our old disfunctional heating system and replaced it within a week -full marks!
Customer in Putney, 19 September 2006 business
Installation of new central heating boiler and revising radiator circuit.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Putney Plumbers are a very efficient and courteous firm, who put in a good days work. I would recommend them.
Customer in London, 11 August 2006 business
New Boiler
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Excellent service. Very pleased with work carried out and all round professionalism of Chris the plumber. I would recommend them.
Customer in Putney, 5 July 2006 business
Replace shower pump
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

I am a private landlord and always use Putney Plumbers, they are an excellent small business providing a good service to their customers. I would recommend them.
Customer in London, 23 June 2006 business
central heating
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Office staff efficient, prompt and competent.Did not meet the engineer bu our tenant said he was tidy, clean,courteous and efficient. I would recommend them.
Customer in Fetcham, 12 December 2005 business
Central heating
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Putney Plumbers have worked for us on a number of occassions. Always top rate. I would recommend them.
Customer in London, 6 June 2005 business
Changed boiler.
Scores:
3Tidiness: 3 out of 10 5Timekeeping: 5 out of 10 6Courtesy: 6 out of 10 -Workmanship: Not Applicable
4.7
Combined score: 4.7 out of 10
4.710

They failed to turn up, we had to phone them & write to them about the problem. They sent the wrong workers, who didn't know what to do. I think we got the wrong advice about the boiler, changed the boiler just before condensation boilers came into force. We have had another plumber since. Don't want to see Putney Plumbers again.
Customer in London, 8 April 2005
Response from Putney Plumbers:
We did have problems with this particular installation, which does happen sometimes. We were called back to the premises at least 6-8 times in the first year, each time we sent an engineer free of charge. We found the clients had been turning down the boiler thermostat which caused them to have no hot water. They seemed to have a problem dealing with the digital programmer even after being shown numerous times. Their problem seem to be the boiler would drop pressure and need to be topped up, this was happening too frequently, they were informed there may be a leak on the system or they were bleeding the raditors and not re-pressurising the system, the client was told we would not keep going back and the next visit would be chargeable. As fas as not being given the option of a condensing boiler, at the time these were still very new on the market and very expensive, the clients never mentioned they were interested in a condensing boiler. I must add the clients were extremely awkward with appointment times and they were only ever charged for the boiler installation and not for any additional visits.
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Important Note:
Whilst every effort is made to ensure the accuracy of the information appearing on this page, the data has been compiled from information supplied by various individuals and businesses and Checkatrade cannot be held responsible for any omissions or inaccurate claims that may appear and recommend that consumers ask to see relevant qualifications and documentation from the contractor before accepting a quote.
Checkatrade cannot be held responsible or liable for the quality of workmanship or service of any of the listed trades and services.