Checkatrade

Riva

65 monitoring reports, 7 have been received in the past 6 months.

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To protect the privacy of customers locations are displayed approximately.

Customer Monitoring Reports

Kitchen sink and tap replaced
Scores:
9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.810

I bought a new sink and tap and booked John to remove the existing fittings and plumb in the new items - but I hadnt realised that the connectors weren't right for UK pipes. John solved the problem without any fuss. He did a very tidy job and as always gave great attention to detail. This is the third job John has done for us (previously 2 bathrooms) and I would definitely recommend him.
Customer in Poole, 16 May 2012 business
Refurbish bathroom
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

John changed our bath for a shower fitted new toilet and sink units stripped out all old tiles and retiled top to bottom. Because the window was not central in the room and not square he had to knock out the plaster round the window and re-plaster to make it square so that the tileing looked good. We now have a bathroom to be proud of and all visitors are impressed with the quality. An exceptionally very good job.
Customer in Wareham, 22 February 2012 business
Extra work needed to finish bathroom
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Johns work is always high quality.If there is a problem he will find a solution for it.John laid a wooden floor as a base for lino,fitted electic light and a wooden door for me.His prices are extremely fair and he will never overprice a job.I would recomend him to anyone.
Customer in Wareham, 21 February 2012 business
Emergency call-out for fault on Central Heating system
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Most conscientious. Faulty diversion valve located, dismantled and replaced. Very pleased with work done. Would recommend at any time.
Customer in Wareham, 3 February 2012 business
En-suite bathroom - fit new shower, screen and tray, new radiator and lights. Also tiling, ceiling plaster and extractor fan.
Scores:
10Tidiness: 10 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.810

We were pleased with Riva's work on our family bathroom so followed up with the en-suite. Once again John was very professional throughout and the quality of workmanship was very good. Extra work requested by us was fairly priced. As before, John was very helpful in discussing ideas and providing practical solutions - thank you and well done!
Customer in Wareham, 5 January 2012 business
Family bathroom completely refurbished - new shower and tray, new bath, toilet and basin repositioned. The project included installation of lights and extractor fan and full height tiling.
Scores:
10Tidiness: 10 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.810

John was extremely professional in his approach and very happy to discuss ideas so that we got the end product we wanted. Throughout the work there was a 'can do' attitude and practical solutions were found to any problems. Some details of the project evolved during the work and there were some additional items requested by us which John took in his stride and priced fairly. John took time and care to ensure the quality of finish, and we are very pleased with the result. I have no hesitation in recommending Riva.
Customer in Wareham, 2 December 2011 business
Installation of new kitchen
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

John Cousins installed my bathroom and I was so pleased with the work that I asked John to fit my kitchen. John dismantled and removed the old kitchen and installed new cupboards/cooker/extractor fan/washing machine/fridge plus tiling. Any snags with the installation John found solutions to. I am extremely pleased with the work and would highly recommend Riva. Later this year I want two bedroom cupboards made and wouldn't think of asking anyone else to carry out the work.
Customer in Poole, 1 December 2011 business
Bath and old shower removed - replaced with new shower + new toilet + hand basin
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

After reading all John's reviews we decided he would be the person to alter our bathroom for us which was not a straight forward job and needed some good ideas. Well John has come up with all we wanted in ideas and now all complete with old bath removed completely and a new shower in its place. We had more things also changed round and John was able to come up with suitable ideas. He kept tidy each day - budget was kept to and we are very thankful to have had him to do this job. Would highly recommend him for his work and his kind and helpful manner.
Customer in Poole, 12 October 2011 business
Mend kitchen tap and replace faulty stopcock
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

John Cousins has done several jobs for us and he always sticks to his estimate. Usually he manages to do the job for less, because he looks for the most economic but good quality solution . The work is done professionally and efficiently. Very reliable. Recommended.
Customer in Wareham, 20 July 2011 business
A complete new kitchen
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Can't praise John enough. He has completely revamped my kitchen with his lateral thinking. It evolved as it went along, John made suggestions and I was able to change my mind - within reason - and I have ended up with a kitchen that surpassed all my expectations. Everything was done to ensure I had the kitchen I wanted. He turned up every day on time, he cleaned up every day before he left. We would thoroughly recommend him.
Customer in Wareham, 4 March 2011 business
Installation of Shower cubicle, basin and toilet
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

I would recommend John to anyone who wants a small or large job done. He likes a challenge and will find a suitable solution to any problem he comes across. I will certainly use John again in the future, as he is hard working, courteous and very tidy. Excellent work. Thank you.
Customer in Wareham, 1 March 2011 business
Fit of washing machine in new location
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Brilliant. Was left in the lurch by company that previously quoted for job. Riva stepped up and fitted me in around another job. Very grateful. Many thanks
Customer in Wimborne, 1 February 2011 business
Bathroom remodelling
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Excellent. Managed to match in tiles and fittings to the shower which John had fitted previously and had some brilliant ideas on how to incorporate the next phase of work. On time, on budget. Brilliant. Thank you
Customer in Wimborne, 18 January 2011 business
Fit out Bathroom/W.C./Kitchen
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Mr Cousins is highly skilled in all facets of the building trade. We found his workmanship to be of the highest standard. His advice and guidance, willingly given, brought the project in under budget. He always kept us informed of progress and nothing was to much trouble. He always kept the work area clean and tidy. He was very pleasant to deal with and is an honest tradesman. We would not hesitate to use his services again.
Customer in Wareham, 14 January 2011 business
Emergency call out due to frozen water bursting pipe on external tap.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Riva was very helpful on the phone with his advice then managed to fit me in the same morning that I called. He arrived promptly, was courteous, helpful and extremely tidy. The work was carried out quickly and efficiently and he gave me further advice on prevention of similar circumstances in future. I wouldn't hesitate to recommend Riva and would certainly use them again.
Customer in Wareham, 30 December 2010 business
Supply and install all new units to my bathroom
Scores:
9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 9Workmanship: 9 out of 10
9.5
Combined score: 9.5 out of 10
9.510

This was a job that badly needed doing and I had been putting off for a number of years. The work went very well considering that it was at the time of the heavy snow just before Christmas. I wasn't looking forward to the inconvenience of being without a bathroom but I was left with a WC at all times, this soon went and I have a lovely up to date bathroom with a shower unit that I love. I would use John again and recommend him to others.
Customer in Poole, 17 December 2010 business
Full refit of shower room, including tiling
Scores:
9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 9Workmanship: 9 out of 10
9.5
Combined score: 9.5 out of 10
9.510

This is the second time we have used Riva. John gave us a competitive quotation and, once again, has done an excellent job, keeping to time and cost. He also helped us with the details, offering useful options and sound advice.
Customer in Wareham, 23 November 2010 business
Rip out and replace of shower room
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Really pleased! Existing plumbing turned out to be much trickier than expected but was no problem for John to sort. Always on time, always left the place spotless and really helpful with making all the decisions about sanitary ware, taps and tiling etc. Definitely recommend to others and have already booked him back in to replace my bathroom.
Customer in Wimborne, 20 October 2010 business
Repair to toilet to fix leaking through overflow.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

John arrived promptly, was very polite and friendly.  Resolved the problem very quickly and made no mess at all! Will use John again and would recommend him without doubt.
Customer in Wareham, 15 June 2010 business
Cistern Fluidmaster installed.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

We had trouble with cistern flushing in the downstairs toilet.  Close coupled unit necessitating getting access, demount cistern, removing old traditional flushing unit and replacing with chosen Fluidmaster system. This part of the work went smoothly but there were peripheral problems ...  No isolation valve on the unit, so water had to be turned off at main cock under the sink - first time for many years, and the spindle sheared off, so off to the mains cock by the (external) water meter. Opening the access lid, the chamber was full to the brim with a very active ant colony.  After removal of the ants, the water was turned off and Mr. Cousins fetched a replacement cock for under the sink.  Of course, this had metric threads and the in situ one was Imperial. This meant cutting the inlet pipe to replace the union and then making good. All in all, a lot of trouble for a routine job, but completed well and everything left clean and tidy.  Completed for a price I considered very modest for the amount of effort that had been involved. The new Fluidmaster unit has complete access from inside the cistern, gives a really energetic short flush and can be adjusted for various levels of water saving. Note: Operate your mains cock at least once a year to be sure it hasn't seized!
Customer in Wareham, 11 June 2010 business
Re-design kitchen and installation.
Scores:
9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 9Workmanship: 9 out of 10
9.5
Combined score: 9.5 out of 10
9.510

John designed my kitchen to accommodate all my requirements within a budget. As we were away for the majority of the time of installation John was left to amend design if necessary and work hours to suit. I would recommend him to other friends.
Customer in Wareham, 29 April 2010 business
Bathroom refit
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

This was the second bathroom refit John did for us and once again we were very pleased with the result.  During the job John encountered some unexpected problems with some of the existing plumbing but he was very patient and solved each problem. The end result is very good.  I have recommended him to friends
Customer in Poole, 12 February 2010 business
Complete shower room refit
Scores:
9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 9Workmanship: 9 out of 10
9.5
Combined score: 9.5 out of 10
9.510

John did a complete job from stripping out the old fittings/tiles and replacing the ceiling to the final touches in the new shower room. He listened to me and gave me good advice on everything from the design and layout to sourcing of fittings and tiles. He has a great eye for detail and I am really pleased with the end result.
Customer in Poole, 29 January 2010 business
Modernise bathroom
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Cannot fault workmanship or conduct in any way. John did a lovely job and gave much needed advice on what could and could not be achieved in a small space and to budget. I moved out for 2 days and left him to it - everything left clean and tidy. Very pleased with results.
Customer in Bournemouth, 24 July 2009 business
Update kitchen
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Turned tired 1980s kitchen into modern design. Fitted new worktop and combination tap, installed new appliances, tiled surrounding walls. Very pleased with result. John is reliable, punctual and very helpful. Explained why things may not be possible and suggested alternatives. Left home immaculate - 10/10.
Customer in Bournemouth, 24 July 2009 business
New bathroom
Scores:
8Tidiness: 8 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.5
Combined score: 9.5 out of 10
9.510

When John came to give me a quote and suggested ideas for a new bathroom I immediately thought this was someone who knew what he was talking about and on no occasion during the time that the work took place was I disappointed. All the work from tiling to lighting to installation of the bathroom suite was completed in a most professional manner. Nothing was too difficult or too much trouble for John and now that the bathroom has been completed I can see nothing that can be improved on. I am delighted with the work and would highly recommend John.
Customer in Poole, 13 June 2009 business
Bathroom refurbishment - complete refit with all new shower and furniture, tiles, floor and walls
Scores:
9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.810

John completely revamped our bathroom and the final job is wonderful. The work from start to finish was professional and the high quality and attention to detail of the final finish reflects this. He was polite and courteous at all times and dealt with any problems as they arose, consulting with us throughout the work. Nothing was too much trouble and we can highly recommend Riva.
Customer in Wareham, 8 May 2009 business
Complete modernisation of bathroom
Scores:
9Tidiness: 9 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.5
Combined score: 9.5 out of 10
9.510

Very well done despite problems with plaster and warped flooring encountered along the way (no fault of RIVA). RIVA came up with good ideas to improve our initial requirements.
Customer in Wareham, 15 March 2009 business
Refurbish bathroom, replace bath with shower, install basin and w/c with cabinets and tile throughout.
Scores:
9Tidiness: 9 out of 10 7Timekeeping: 7 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9
Combined score: 9 out of 10
910

John interpreted my dream shower room wish into reality.  He insisted on quality items and achieved neat perfection in fitting. I am so happy with result.  I would recommend them.
Customer in Wareham, 26 January 2009 business
Complete new kitchen and tiling.
Scores:
9Tidiness: 9 out of 10 8Timekeeping: 8 out of 10 10Courtesy: 10 out of 10 9Workmanship: 9 out of 10
9
Combined score: 9 out of 10
910

We found John to be professional, courteous, reliable and a very competent builder.
Customer in Swanage, 20 December 2008 business
Bathroom (en-suite) renewed plus tiling.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

John was interested in doing an excellent job.  I would recommend them.
Customer in Ferndown, 11 December 2008 business
Design and install new kitchen.
Scores:
9Tidiness: 9 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.5
Combined score: 9.5 out of 10
9.510

John was very helpful with the design of our new farm house kitchen.  He worked well with the other tradesmen and done a marvelous job. We are very pleased.  I would recommend them.
Customer in Wareham, 1 December 2008 business
Fit new bathroom and shower unit with tiling and towel radiator.
Scores:
10Tidiness: 10 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.810

John fitted our new bathroom in a very difficult environment.  The finish was lovely and attention to detail excellent. Another good job.  I would recommend them.
Customer in Wareham, 20 November 2008 business
Replaced shower and bath shower mixer and cosmetic repairs to bathroom.
Scores:
10Tidiness: 10 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.810

Saved us having to renew bathroom in our holiday let by carrying out repairs. The old suite looked like new and very little had to be replaced. A good solution. I would recommend them.
Customer in Wareham, 1 November 2008 business
Refurbish / replace cloakroom and family bathroom, lighting, tiling, plumbing etc.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Thoughtful and versatile design with intelligent solutions to problem areas.  Very pleased with the completed refurbishment of two rooms, especially the meticulous attention to finishing details.
Customer in Verwood, 31 July 2008 business
Complete new bathroom - 2 rooms into one.
Scores:
8Tidiness: 8 out of 10 8Timekeeping: 8 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9
Combined score: 9 out of 10
910

Very good worker, I couldn't be more happy with the work undertaken - I'm over the moon.
Customer in Wimborne, 26 June 2008 business
Porcelain tiles to firehearth and surround, fit fire surround.
Scores:
7Tidiness: 7 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9
Combined score: 9 out of 10
910

Reliable and friendly gentleman giving a lovely fireplace and surround, and will definitely use him again.  I would recommend them.
Customer in Wareham, 16 April 2008 business
Refurbishment of ensuite shower room.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Service was prompt and efficient with very satisfying results. A very pleasant and co-operative team. I would recommend them.
Customer in Wareham, 27 September 2007 business
Kitchen replacement.
Scores:
9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 9Workmanship: 9 out of 10
9.5
Combined score: 9.5 out of 10
9.510

Very good service, friendly and helpful at a reasonable rate.
Customer in Broadstone, 31 July 2007 business
New Kitchen
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Although not the cheapest quote I had, previous installation of a wet room was so good and attention to detail was exceptional, I was right to choose them to fit my new kitchen. Nothing was too much trouble and finish was excellent.
Customer in Bournemouth, 27 July 2007 business
Wet room including shower, WC, basin all on cabinets, full tiling.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Although disabled and required an easy entry shower, they designed it so that it looks like a stylish wet room and still allows easy entry. Very courteous and clean. I have recommended to others.
Customer in Bournemouth, 28 February 2007 business
Refurbishment of bathroom
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

I really found the workmanship Second to none. I would most certainly have them again.
Customer in Warehaiy, 10 February 2007 business
Install power shower and replace bath and shower screen.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Completed job quickly after we agreed, work of a very high professional standard. Minimesed inconvenience to us whilst work being undertaken. I would recommend them.
Customer in Poole, 14 December 2006 business
Bath, wash basin and tiled floor. Kitchen sink unit.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Very helpful and courteous and tidy. Would use them again and recommend them to anyone.
Customer in WOOL, 24 November 2006 business
En-suite.
Scores:
9Tidiness: 9 out of 10 8Timekeeping: 8 out of 10 10Courtesy: 10 out of 10 9Workmanship: 9 out of 10
9
Combined score: 9 out of 10
910

Very impressed with work and tidiness, only disappointment was not being provided with break down of costs.
Customer in Poole, 22 November 2006
Response from Riva:
The job changed specification 3 or 4 times at the customers request at each stage we confirmed the total price. We also spent a day attending to the family bathroom problems free of charge.
business
Bathroom refurbishment and tiling.
Scores:
10Tidiness: 10 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 9Workmanship: 9 out of 10
9.5
Combined score: 9.5 out of 10
9.510

Friendly, helpful people and were very good at helping us develop our ideas. I would recommend them.
Customer in Wareham, 1 May 2006 business
Important Note:
Whilst every effort is made to ensure the accuracy of the information appearing on this page, the data has been compiled from information supplied by various individuals and businesses and Checkatrade cannot be held responsible for any omissions or inaccurate claims that may appear and recommend that consumers ask to see relevant qualifications and documentation from the contractor before accepting a quote.
Checkatrade cannot be held responsible or liable for the quality of workmanship or service of any of the listed trades and services.