Checkatrade

Riverside Response

Checkatrade membership number: 149927
Member of Checkatrade for over 1 year
Riverside Response Feedback Scores
57 customer feedback reports
with an average score of 10 out of 10.
Works in
All West London - All South West London & Surrey.
Contact
name: Mr Naz Khatoun
address:
Kingston, Surrey, KT2 5AG
telephone: 0800 955 6878   Enlarged for easy dialing:
0800 955 6878

07956 493842
mobile: 07956 493842
email:
web:
Company Profile

We are team of fully qualified and experienced tradesmen specialising in all areas of plumbing, heating, tiling, general renovations and building. Between us we have over 25 years combined experience which enables us to handle any amount of work or challenges with complete ease and without having to turn to subcontractors. 

90% of our work is generated by repeat business, recommendations and good feedback available on our page for you to see. We stock large variety of parts in our vans, to enable us fix most emergencies while on site. All calls are answered personally to advise on necessary steps of action in an emergency. All renovation works, bathrooms & shower installation are completed to the highest standard and guaranteed for your peace of mind.

We operate 24hrs emergency response, and aim to reach you within 45 minutes. We cover the following towns and surrounding areas: Wimbledon, Wandsworth, Putney, Barnes, Hammersmith, Shepperds Bush, Chiswick, Acton, Ealing, Richmond, Twickenham, Kingston upon Thames, Sutton, Morden, Cobham, Walton, Weybridge, Chertsey, Staines and many more.     

Skills: Plumbing- Heating- Tiling- Painting & Decorating - Plastering - Roofing - General Building.

 

Skills
Main work undertaken
Bathroom Designer, Bathroom Fitter, Bathrooms, Brickwork/Pointing, Builder, Chimneys, Concreting, Extensions/Conversions, Flat Roofing, Floor Tiling, General Building, General Plumbing, Kitchen Designers, Kitchen Fitters, Kitchens, Leadworks, Liquid Plastic Roofing, Loft Conversions, New Builds, Partition Walls, Pitched Roofing, Plumber, Polycarbonate Roofing, Project Management, Radiators/Valves/Thermostats Installed/Replaced, Refurbishments, Roofer, Roofing Repairs, Rubber Roofing, Shower Installation/Repair, Suspended Ceilings, Tiler, Under Floor Heating, Unvented Hot Water Cylinders, Wall Tiling, Water Leak Detection, Water Supply Pipe Repairs, Wet Rooms
Also skilled in
Painter/Decorator, Painting/Decorating, Property Maintenance/Repair
Accreditations
Checkatrade


Company Information
Interviewed on: 2 September 2010 Public Liability Insurance: Current - Verified on 17 April 2012
Limited Company: No Insured by: Groupama Insurance
VAT Registered: No Coverage amount (£): 2,000,000
References 4 received by Checkatrade

These references were checked by Checkatrade when Riverside Response joined in September 2010.

Honest and very reliable tradesman. Always delivered as promised. 10/10
Trader in London, 15 September 2010
Reliable and tidy, responded quickly to my request for help.
Customer in West Molesey, 6 September 2010
Naz has carried out plumbing services and works and bathroom for me very competitively and efficiently.
Customer in West Molesey, 6 September 2010
Plumbing services.
They worked very hard to complete the job on time and on the budget. They also included extra work in the time frame.
Customer in East Molesey, 6 September 2010
Customer Monitoring Reports Showing 10 out of 57
Total recommendations: 57, average score 10 10 Last six months: 7 reports, average rating 10
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Fitting replacement cistern valve in WC

I have used Naz before and as usual he arrived exactly on time, he gave me a quote of how much it would cost. He needed a few a few extra bits so went out locally to purchase them for about 15 mins. As usual he tidied up after the work so I have no hesitation in recommending him.
Customer in Richmond, 16 May 2012
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Repaired a damaged wall and fitted a radiator.

Naz and his team carried out a stress free, exceptional job.
Customer in Morden, 1 May 2012
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Installed new basin unit and tiled bathrooms

I have used Naz and his team before and they never disappoint. They replaced my basin and tiled my bathrooms. Work was carried out to the highest standard and as always exatreamly professional. Would definitely recommend them.
Customer in Morden, 16 April 2012
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Replace my neighbours kitchen tap

Naz arrived on time and completed the work efficiently. I would recommend him in an instant, his work is first class...
Customer in Richmond, 2 April 2012
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Supplied and Re-fitted new kitchen complete with tiling.

The work was carried out to the highest standard and the finishing was amazing. Very pleased with it all. Thank you Riverside Response.
Customer in Morden, 2 April 2012
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Replaced new electric shower.

Outstanding service.
Customer in London, 16 March 2012
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Replaced shower pump in bathroom.

Riverside Response carried an excellent job with very short notice. They always deliver more than expected of them and I have always recommended them .
Customer in London, 17 January 2012
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Washing machine connected and leak in kitchen stopped

I dread when I have any trades person come into my home to do any work, but this plumber with a tidy set of tools in boxes settled my mind when I saw the way he approached the job. All he asked for was a towel and a sponge and by the end of the job he'd completely stopped the leak in my kitchen tap and the bad job left by other plumbers who'd initially installed the sink and taps and left a clean work space, checked the electric/wire connection on my washing machine, straightened the badly twisted tube at no extra cost and checked the machine was fully working before he left. I infact have arranged with him to install a hot/cold water shower head to my bathroom as I was very impressed with his work and presence in the home. A young man who just needed space to get on with his work and nothing more. I would definitely recommend him to family and friends and already a neighbour is so impressed with the bathroom suite fittings the young man put up in my bathroom she wants him to come do exactly the same for her when she's got the wares in. I'd have given him more than a 10 if that was possible. He restored my faith in trades men who come through the door into our private homes.
Customer in London, 19 June 2011
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Repaired broken WC and replaced siphon mechanism

Excellent work and rapid response
Customer in Morden, 18 June 2011
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Thermostat for hot water cylinder replaced.

The thermostat in our hot water cylinder was not functioning properly, as it was allowing the water to drastically overheat. Mr. Khatoun quoted the fee for replacement and service up front, which was quite reasonable. He obtained a new reliable, thermostat for us and described how to reset the thermostat if it ever became necessary to do so. Mr. Khatoun was very professional, and polite. We rate Riverside Response very highly and do recommend their service!
Customer in Surbiton, 24 May 2011
These are only the latest 10 customer monitoring reports. Click to see all 57 reports!
Important Note:
Whilst every effort is made to ensure the accuracy of the information appearing on this page, the data has been compiled from information supplied by various individuals and businesses and Checkatrade cannot be held responsible for any omissions or inaccurate claims that may appear and recommend that consumers ask to see relevant qualifications and documentation from the contractor before accepting a quote.
Checkatrade cannot be held responsible or liable for the quality of workmanship or service of any of the listed trades and services.