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Riverside Response

Checkatrade membership number: 149927
Member of Checkatrade for over 1 year
Riverside Response Feedback Scores
51 customer feedback reports
with an average score of 10 out of 10.
Works in
All West London - All South West London & Surrey.
Contact
name: Mr Naz Khatoun
address:
Kingston, Surrey, KT2 5AG
telephone: 0800 955 6878   Enlarged for easy dialing:
0800 955 6878

07956 493842
mobile: 07956 493842
email:
web:
Download Report Where They Work Give Your Feedback
Company Profile
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BEFORE
Exterior
AFTER
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We are team of fully qualified and experienced tradesmen specialising in all areas of plumbing, heating, tiling, general renovations and building. Between us we have over 25 years combined experience which enables us to handle any amount of work or challenges with complete ease and without having to turn to subcontractors. 

90% of our work is generated by repeat business, recommendations and good feedback available on our page for you to see. We stock large variety of parts in our vans, to enable us fix most emergencies while on site. All calls are answered personally to advise on necessary steps of action in an emergency. All renovation works, bathrooms & shower installation are completed to the highest standard and guaranteed for your peace of mind.

We operate 24hrs emergency response, and aim to reach you within 45 minutes. We cover the following towns and surrounding areas: Wimbledon, Wandsworth, Putney, Barnes, Hammersmith, Shepperds Bush, Chiswick, Acton, Ealing, Richmond, Twickenham, Kingston upon Thames, Sutton, Morden, Cobham, Walton, Weybridge, Chertsey, Staines and many more.     

Skills: Plumbing- Heating- Tiling- Painting & Decorating - Plastering - Roofing - General Building.

 
Skills
Domestic work Free estimates Commercial work 24 hour emergency callout
Main work undertaken
Bathroom Designer, Bathroom Fitter, Bathrooms, Brick/Concrete Structural Repairs, Builder, Concreting, Damp Proofer, Extensions/Conversions, General Building, General Plumbing, Groundworks/Demolition, New Builds, Plumber, Radiators/Valves/Thermostats Installed/Replaced, Refurbishments, Unvented Hot Water Cylinders, Water Supply Pipe Repairs, Wet Rooms
Also skilled in
Kitchen Fitters, Painting/Decorating, Property Maintenance/Repair, Tiler, Wall Tiling
Accreditations
Checkatrade


Company Information
Interviewed on: 2 September 2010 Public Liability Insurance: Awaiting Renewal
Limited Company: No Insured by: Brit Insurance
VAT Registered: No Coverage amount (£): 2,000,000
References 4 received by Checkatrade

These references were checked by Checkatrade when Riverside Response joined in September 2010.

Honest and very reliable tradesman. Always delivered as promised. 10/10
Trader in London, 15 September 2010
Reliable and tidy, responded quickly to my request for help.
Customer in West Molesey, 6 September 2010
Naz has carried out plumbing services and works and bathroom for me very competitively and efficiently.
Customer in West Molesey, 6 September 2010
Plumbing services.
They worked very hard to complete the job on time and on the budget. They also included extra work in the time frame.
Customer in East Molesey, 6 September 2010
Customer Monitoring Reports Showing 10 out of 51
Total recommendations: 51, average score 10 10 Last six months: 1 reports, average rating 10
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Replaced shower pump in bathroom.

Riverside Response carried an excellent job with very short notice. They always deliver more than expected of them and I have always recommended them .
Customer in London, 17 January 2012
Riverside Response www.checkatrade.com/RiversideResponse/
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Washing machine connected and leak in kitchen stopped

I dread when I have any trades person come into my home to do any work, but this plumber with a tidy set of tools in boxes settled my mind when I saw the way he approached the job. All he asked for was a towel and a sponge and by the end of the job he'd completely stopped the leak in my kitchen tap and the bad job left by other plumbers who'd initially installed the sink and taps and left a clean work space, checked the electric/wire connection on my washing machine, straightened the badly twisted tube at no extra cost and checked the machine was fully working before he left. I infact have arranged with him to install a hot/cold water shower head to my bathroom as I was very impressed with his work and presence in the home. A young man who just needed space to get on with his work and nothing more. I would definitely recommend him to family and friends and already a neighbour is so impressed with the bathroom suite fittings the young man put up in my bathroom she wants him to come do exactly the same for her when she's got the wares in. I'd have given him more than a 10 if that was possible. He restored my faith in trades men who come through the door into our private homes.
Customer in London, 19 June 2011
Riverside Response www.checkatrade.com/RiversideResponse/
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Repaired broken WC and replaced siphon mechanism

Excellent work and rapid response
Customer in Morden, 18 June 2011
Riverside Response www.checkatrade.com/RiversideResponse/
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Thermostat for hot water cylinder replaced.

The thermostat in our hot water cylinder was not functioning properly, as it was allowing the water to drastically overheat. Mr. Khatoun quoted the fee for replacement and service up front, which was quite reasonable. He obtained a new reliable, thermostat for us and described how to reset the thermostat if it ever became necessary to do so. Mr. Khatoun was very professional, and polite. We rate Riverside Response very highly and do recommend their service!
Customer in Surbiton, 24 May 2011
Riverside Response www.checkatrade.com/RiversideResponse/
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
We contacted Riverside Response to replace our kitchen sink mixer tap.

We chose Riverside Response from Checkatrade based on the valuable customer feedback they have had. Mr. Khatoun quoted the charge for this service up front, he was quite flexible for scheduling a work date, and very timely as well. His work is very professional and he was meticulous about testing the newly installed tap. I highly recommend Riverside Response plumbing services - they are now the only plumbing service in our household service contact list!
Customer in Surbiton, 23 May 2011
Riverside Response www.checkatrade.com/RiversideResponse/
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Replace faulty underfloor heating/tiling to ensuite and kitchen

After being let down by a builder Naz and his team came and quoted to finish tiling my ensuite and tile my kitchen. They found and repaired a couple of leaking pipes before completing the tiling. They finished the work to a high standard and when they said they would. They were very professional and were very trustworthy. I would not hesitate to recommend them to anyone.
Customer in Esher, 19 April 2011
Riverside Response www.checkatrade.com/RiversideResponse/
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Replaced 2 bathroom taps

Very clean, courteous, prompt, helpful about another issue I had a problem with. Would most definately recommend and use again myself.
Customer in London, 13 April 2011
Riverside Response www.checkatrade.com/RiversideResponse/
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Refitted and decorated new ceiling in garage that was damaged by a leak.

I have been using Riverside Response for a long period of time for all sorts of building work, big or small. They always completed the work to the highest standard possible.
Customer in London, 2 April 2011
Riverside Response www.checkatrade.com/RiversideResponse/
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Emergency Plumbing on the Hot Water Tank

Naz, was polite, clear about the options and very helpful. I would recommend him without hesitation.
Customer in Worcester Park, 22 March 2011
Riverside Response www.checkatrade.com/RiversideResponse/
Scores:
10Tidiness: 10 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.810
Replace kitchen tap (mixer tap).

Gave sound advice over the phone at the time of providing an estimate. Removed existing mixer tap and fitted pre purchased replacement. Fast, efficient and tidy work. Recommended.
Customer in London, 16 March 2011
Riverside Response www.checkatrade.com/RiversideResponse/
These are only the latest 10 customer monitoring reports. Click to see all 51 reports!
Important Note:
Whilst every effort is made to ensure the accuracy of the information appearing on this page, the data has been compiled from information supplied by various individuals and businesses and Checkatrade cannot be held responsible for any omissions or inaccurate claims that may appear and recommend that consumers ask to see relevant qualifications and documentation from the contractor before accepting a quote.
Checkatrade cannot be held responsible or liable for the quality of workmanship or service of any of the listed trades and services.