Checkatrade

Riverside Response

57 monitoring reports, 7 have been received in the past 6 months.

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To protect the privacy of customers locations are displayed approximately.

Customer Monitoring Reports

Fitting replacement cistern valve in WC
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

I have used Naz before and as usual he arrived exactly on time, he gave me a quote of how much it would cost. He needed a few a few extra bits so went out locally to purchase them for about 15 mins. As usual he tidied up after the work so I have no hesitation in recommending him.
Customer in Richmond, 16 May 2012 business
Installed new basin unit and tiled bathrooms
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

I have used Naz and his team before and they never disappoint. They replaced my basin and tiled my bathrooms. Work was carried out to the highest standard and as always exatreamly professional. Would definitely recommend them.
Customer in Morden, 16 April 2012 business
Replace my neighbours kitchen tap
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Naz arrived on time and completed the work efficiently. I would recommend him in an instant, his work is first class...
Customer in Richmond, 2 April 2012 business
Supplied and Re-fitted new kitchen complete with tiling.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

The work was carried out to the highest standard and the finishing was amazing. Very pleased with it all. Thank you Riverside Response.
Customer in Morden, 2 April 2012 business
Replaced shower pump in bathroom.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Riverside Response carried an excellent job with very short notice. They always deliver more than expected of them and I have always recommended them .
Customer in London, 17 January 2012 business
Washing machine connected and leak in kitchen stopped
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

I dread when I have any trades person come into my home to do any work, but this plumber with a tidy set of tools in boxes settled my mind when I saw the way he approached the job. All he asked for was a towel and a sponge and by the end of the job he'd completely stopped the leak in my kitchen tap and the bad job left by other plumbers who'd initially installed the sink and taps and left a clean work space, checked the electric/wire connection on my washing machine, straightened the badly twisted tube at no extra cost and checked the machine was fully working before he left. I infact have arranged with him to install a hot/cold water shower head to my bathroom as I was very impressed with his work and presence in the home. A young man who just needed space to get on with his work and nothing more. I would definitely recommend him to family and friends and already a neighbour is so impressed with the bathroom suite fittings the young man put up in my bathroom she wants him to come do exactly the same for her when she's got the wares in. I'd have given him more than a 10 if that was possible. He restored my faith in trades men who come through the door into our private homes.
Customer in London, 19 June 2011 business
Thermostat for hot water cylinder replaced.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

The thermostat in our hot water cylinder was not functioning properly, as it was allowing the water to drastically overheat. Mr. Khatoun quoted the fee for replacement and service up front, which was quite reasonable. He obtained a new reliable, thermostat for us and described how to reset the thermostat if it ever became necessary to do so. Mr. Khatoun was very professional, and polite. We rate Riverside Response very highly and do recommend their service!
Customer in Surbiton, 24 May 2011 business
We contacted Riverside Response to replace our kitchen sink mixer tap.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

We chose Riverside Response from Checkatrade based on the valuable customer feedback they have had. Mr. Khatoun quoted the charge for this service up front, he was quite flexible for scheduling a work date, and very timely as well. His work is very professional and he was meticulous about testing the newly installed tap. I highly recommend Riverside Response plumbing services - they are now the only plumbing service in our household service contact list!
Customer in Surbiton, 23 May 2011 business
Replace faulty underfloor heating/tiling to ensuite and kitchen
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

After being let down by a builder Naz and his team came and quoted to finish tiling my ensuite and tile my kitchen. They found and repaired a couple of leaking pipes before completing the tiling. They finished the work to a high standard and when they said they would. They were very professional and were very trustworthy. I would not hesitate to recommend them to anyone.
Customer in Esher, 19 April 2011 business
Replaced 2 bathroom taps
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Very clean, courteous, prompt, helpful about another issue I had a problem with. Would most definately recommend and use again myself.
Customer in London, 13 April 2011 business
Refitted and decorated new ceiling in garage that was damaged by a leak.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

I have been using Riverside Response for a long period of time for all sorts of building work, big or small. They always completed the work to the highest standard possible.
Customer in London, 2 April 2011 business
Emergency Plumbing on the Hot Water Tank
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Naz, was polite, clear about the options and very helpful. I would recommend him without hesitation.
Customer in Worcester Park, 22 March 2011 business
Replace kitchen tap (mixer tap).
Scores:
10Tidiness: 10 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.810

Gave sound advice over the phone at the time of providing an estimate. Removed existing mixer tap and fitted pre purchased replacement. Fast, efficient and tidy work. Recommended.
Customer in London, 16 March 2011 business
Fixing leak in kitchen
Scores:
10Tidiness: 10 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.810

Within a matter of a few hours, having rung about a leak in my kitchen, Riverside Response were at my flat and sorting out the problem. The work was carried out quickly and professionally, with no mess left at all. I will definitely be using this company again.
Customer in Kingston upon Thames, 4 March 2011 business
Fixed leaky pipe
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Brilliant - found the problem, fixed it even though it was difficult to get to, and charged a very reasonable fee. Would definitely use again.
Customer in West Molesey, 26 February 2011 business
Installed new waste system for dish washer
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Excellent work carried out and very skillful builder, also had all parts on him which was impressive.
Customer in London, 11 February 2011 business
New concealed cistern.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Excellent, efficient and tidy. Very neat job.
Customer in Kingston Upon Thames, 2 February 2011 business
Replaced shower
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Great service and expert advice. Will recommend Riverside Response to all my friends and family.
Customer in Richmond, 1 February 2011 business
Toilets mended and refitted
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Excellent job and very courteous and trustworthy. Will definitely use again.
Customer in Kingston upon Thames, 17 January 2011 business
Replaced kitchen isolation valve.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Excellent with no problems and co operated in speaking to insurance company about work to be done.
Customer in Kingston Upon Thames, 28 December 2010 business
Repair leaking toilet.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Great response, friendly and helpful. Open and honest regarding work and cost.
Customer in London, 24 December 2010 business
Burst pipe
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Very courteous and pleasant young man, very impressed.
Customer in Tolworth, 22 December 2010 business
Repair of an emergency leak
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Amazingly prompt response and repair with no fuss, despite being 11pm at night! We expected an emergency call-out plumber to turn off the mains and leave us to get the rest sorted the next day but Naz found the leak, replaced the part and we were back up and running in about half an hour - a great relief to a very pregnant customer who was expecting to be without heating or hot water for a day or so just before Christmas!
Customer in West Molesey, 21 December 2010 business
Shower head changed
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

We were unable to use our shower for one month, now it is okay. Very good job.
Customer in London, 14 December 2010 business
Refurbished large property, Converted 2 large bathrooms, painted external building and carried out roofing repairs.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Great team work, friendly and courteous, always on time and very tidy, work completed to very high standard, they even brought their coffee and milk with them.
Customer in London, 22 November 2010 business
Investigate of leak to bathroom.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Service was quick and effective. I would recommend it to any friend.
Customer in London, 28 October 2010 business
Fitted a radiator, fan and toilet.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Always turned up on time, honest and very professional. Highly recommended Tradesman.
Customer in London, 17 October 2010 business
Fixed broken tap in bathroom
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Really helpful and quick service, would recommend to a friend.
Customer in Kingston Upon Thames, 23 September 2010 business
Bathroom / kitchen leak.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Very professional service. Very courteous, great time keeping and keeping in touch re appointments. Highly recommended.
Customer in Surrey, 3 September 2010 business
Fixed damp problems / replaced window seals / paint and decorated.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Very professional and friendly, work was done to a very high standard and looked stunning. Will definitely recommend them highly.
Customer in Morden, 30 August 2010 business
Fixed burst central heating pipe.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010

Quick response, friendly and professional service. Very happy overall, will call again if needed.
Customer in West Molesey, 17 March 2010 business
Important Note:
Whilst every effort is made to ensure the accuracy of the information appearing on this page, the data has been compiled from information supplied by various individuals and businesses and Checkatrade cannot be held responsible for any omissions or inaccurate claims that may appear and recommend that consumers ask to see relevant qualifications and documentation from the contractor before accepting a quote.
Checkatrade cannot be held responsible or liable for the quality of workmanship or service of any of the listed trades and services.