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Roof Wizard

150 feedback reports; 22 received in the past 6 months

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Feedback Received

The following reviews are based on work commenced.
Fixed leak in house roof.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
This is the third job completed for me by Roof Wizard. Again this was completed to the highest standard and I would recommend highly to anyone requiring roofing work. Always extremely polite, tidy, trustworthy and has always charged the original quoted price. Will be in touch again when the porch flat roof requires attention! Thank you so much, small job this time, but it took away my big headache.
Customer in Tonbridge, 8 April 2014   business
Replacing slate tiles to front elevation of property.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Quick and efficient workers, but more than that I am so impressed by how the team went out of their way to make sure I wasn't inconvenienced while the work was taking place. I can't rate them highly enough.
Customer in Tunbridge Wells, 10 March 2014   business
Replacement of 10 tiles which slipped from the roof gable end
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Very pleased. They know what they are doing and they get things moving quickly. I would not hesitate to use them again.
Customer in Tonbridge, 16 February 2014   business
Repaired lead flashing where flat roof of dormers meet pitched roof.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Lead flashing lifted in high winds of sudden violent storm. Contacted Neil for help. Very pleased and grateful for such prompt, efficient and professional service. First class workmanship in sorting problem. Excellent service and quality.
 Repeat Customer in Tunbridge Wells, 27 January 2014   business
Fixing a leak on conservatory roof.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Very neat job and is water tight even in the storms we are having!
Customer in Tunbridge Wells, 25 January 2014   business
Repair to lead flashing caused by storm damage.
Scores:
10Tidiness: 10 out of 10 8Timekeeping: 8 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.5
Combined score: 9.5 out of 10
9.510
Great service and prompt response to our distressed messages over Christmas about the storm damage to our roof. Neil came out as soon as there was a lull in the weather. This is the second time Neil has done work for us and we won't hesitate to use him again.
Customer in Tunbridge Wells, 24 January 2014   business
Repair of chimney including replacement of flaunching and new caps for pots.
Scores:
10Tidiness: 10 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.810
All work done as asked. Neil offered advice and explained what the problem was and what he would do about it. Was pleased to have him do the work as I trusted he would do it properly. Since work completed, no more dripping chimney. Hooray!
Customer in Tunbridge Wells, 20 January 2014   business
Repairs to lead flashing and chimney
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
During the recent heavy rain/storms we had water coming down a conservator wall onto light fittings and down the chimney onto a gas fire. Neil had done some roof work for us before which we were very satisfied with so I contacted him again. Despite being very busy he came over quickly to check what work was required. Some lead flashing needed repairing above the conservatory and Neil prioritised this work. He came later with a new cowl for the chimney and carried out some repairs to the chimney pot and surrounding concrete. Neil is honest, does a good job and I recommend him highly.
 Repeat Customer in Tunbridge Wells, 20 January 2014   business
Restore storm damaged chimney flashing.
Scores:
10Tidiness: 10 out of 10 8Timekeeping: 8 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.5
Combined score: 9.5 out of 10
9.510
Daylight suddenly visible in loft after a storm. Neil arrived promptly to quote for the work and took pictures to explain the problem and intended fix. Work was completed quickly and to a high standard. Communication a bit spotty, but I do understand that Neil is currently undertaking a high volume of jobs due to recent storms. Would. Certainly use again.
Customer in Tonbridge, 16 January 2014   business
Repairs to an existing corrugated roof that was leaking.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Very good work, neat and tidy and kept me well informed. Would definately use again if the need arose.
Customer in Tonbridge, 14 January 2014   business
Fix leaking roof.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Quick, efficient and punctual. I can highly recommend.
Customer in Tonbridge, 9 January 2014   business
Roofing repair.
Scores:
10Tidiness: 10 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.810
Responded to my telephone call straight away. They climbed onto a wet, mossy roof and sorted the problem there and then. Great service.
Customer in Tonbridge, 8 January 2014   business
Flat roof repair.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Neil came at 8.00am following a call previous day and said he would return later that day to carry out the repair which he did. Solved my leaking roof problem. Brilliant.
Customer in Tonbridge, 3 January 2014   business
Repair lead flashing damaged in recent storms.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Very grateful for excellent job completed. Recent storms had damaged lead flashing and concerned that water would find its way in. Neil arrived as soon as possible after dreadful conditions of high winds and heavy rain. Immediately got to work and resolved problem. Very professional.
Customer in Tunbridge Wells, 2 January 2014   business
Repair garage felt roof etc
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Having experienced water ingress through my 20 year plus flat roof I was expecting to be told it would need to be replaced. However, Neil recommended a cheaper alternative which solved the problem to my total satisfaction. On completion, I asked if he could deal with a redundant TV aerial hanging from a gable end at my daughter's house. It was removed the same day at no charge! Subsequently, I rang Neil on Christmas Eve to report a dislodged ridge tile that was halfway down the roof. He came at 4.15 to remove tile, concerned that it might fall off and cause damage. I was amazed! Great service!
Customer in Tonbridge, 15 November 2013   business
Leak in tiled roof from air vent, flashing extended.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Neat and tidy. Friendly approach, professional roofer. Would highly recommend.
Customer in Tonbridge, 14 November 2013   business
Fixed slipped slate tiles.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Arrived very quickly to do work. Would use again.
Customer in Tunbridge Wells, 13 November 2013   business
Replace broken roof tiles.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Very fast and responsive. Gave good advice and didn't exaggerate what was really required.
Customer in ', 12 November 2013   business
Fixed broken tile and lead flashing.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Neil was really helpful. Did a great job despite poor weather conditions and very tricky access.
Customer in Tunbridge Wells, 12 November 2013   business
Replace broken gutter.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Work was completed when stated and rubbish was taken away. Would use again
Customer in Tonbridge, 4 November 2013   business
Re point chimney and add chimney pots.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Very cheerful helpful and knowledgeable. Have already asked for more work to be done.
Customer in Crowborough, 14 October 2013   business
Small extension roof re-battened, felted, insulated and tiled.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Neil kept us fully informed about delay to the work which was due to out-of-stock tiles - this was out of his control. Neil and his colleague kept the area where they were working very tidy and cleaned up after themselves. The finished roof looks fantastic and we are very pleased! I certainly recommend him to anyone. Needing work done to their roof. Thank you very much Neil!
Customer in Tonbridge, 8 October 2013   business
Roof inspected and loose slates fixed.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
They were very friendly, helpful and did the work quickly and efficiently.
Customer in Tunbridge Wells, 26 September 2013   business
Flat roof dormer leak fixed.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Great work. Friendly and honest guys to deal with. Highly recommended.
Customer in Tunbridge Wells, 24 September 2013   business
Refix loose roof tiles.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Neil did a fantastic job! We are very pleased with the work done.
Customer in Dartford, 6 September 2013   business
Misc minor roof and gutter repairs.
Scores:
9Tidiness: 9 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 9Workmanship: 9 out of 10
9.5
Combined score: 9.5 out of 10
9.510
Good communication, arrived on time and satisfied with job.
Customer in Tonbridge, 3 September 2013   business
Fixed a gap in the roof tiles by the chimney to stop rain coming in.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Excellent and prompt job. Squeezed it in for us even though they were booked up, due to the emergency nature if the need.
Customer in Tonbridge, 1 September 2013   business
Fixed a leak.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Seen the Roof Wizard van down our road, rung him and he turned up and completed the work straight away. Magic!
Customer in Tonbridge, 26 July 2013   business
Repair leaky roof near chimney.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Called the Roof Wizard and Neil arrived the next day. Showed me a photo of the problem and resolved it the following evening. Fantastic job.
Customer in Tonbridge, 17 July 2013   business
Complete new slate roof and part flat roof.
Scores:
10Tidiness: 10 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.810
Very competitive quote. Cheerful hard working crew. Excellent workers and proud of their work. A pleasure to have them with us. Faultless clearing up at the finish.
Customer in Sevenoaks, 8 July 2013   business
Felting and tiling
Scores:
0Tidiness: 0 out of 10 0Timekeeping: 0 out of 10 6Courtesy: 6 out of 10 0Workmanship: 0 out of 10
1.5
Combined score: 1.5 out of 10
1.510
I wouldn't recommend anyone use this man, works need re doing completely, unable to get any communication from him.
Customer in Crowborough, 16 May 2013   business
Fixed lead roof above bay window and capped four chimneys.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Did a really good job fixing a lead roof above bay window even though the lead was quite run down. Also managed to fix old cast iron gutter in order to retain the character of the house. Very pleased. All this while keeping to schedule despite the bad weather. Thank you Roof Wizard.
Customer in Tonbridge, 15 May 2013   business
Replacement of cement and kent peg tiles around chimney.
Scores:
10Tidiness: 10 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.810
Explained up front that they would carry out the work over a period of a few days to ensure cement dried out properly. But could not start immediately and we were entirely happy with that, but they did take it upon themselves to come back the next day to remove part of the broken tiles etc as they considered it was unsafe and were worried about it. The rest of the work was carried out as promised and we are very happy with it.
Customer in Tonbridge, 3 May 2013   business
Fixed roof tiles.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Can't praise the work Neil done enough. He got the job done quickly and efficiently.
Customer in Tonbridge, 3 May 2013   business
Remove tiles, lead and felt on side of dormer window and replace.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Very pleased with all aspects of the work and would use again if more roofing work should arise. If you are looking for a roofer in this area I would suggest that you give him a ring!
Customer in Tonbridge, 2 May 2013   business
Quote for leaking roof.
Scores:
-Tidiness: Not Applicable 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 -Workmanship: Not Applicable
10
Combined score: 10 out of 10
1010
Roof Wizard advised that the flat roof was completely sound and the problem was likely to be a burst pipe in the roof void. A plumber was called, he was able to confirm this and mend the leak by going up through the ceiling, thus saving me a considerable amount of money. Will definitely use Roof Wizard for any future requirements.
Customer in Tunbridge Wells, 24 April 2013   business
Replacement of soffits, fascia and guttering.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
As work was dependent on weather was kept informed on scheduling of work. Work carried out as discussed by a very conscientious company. Roof Wizard provided a very good service and at a very good prise. Would have no qualms recommending to family and would use Roof Wizard again in the future.
Customer in Tunbridge Wells, 23 April 2013   business
Replacing and refitting roof tiles.
Scores:
10Tidiness: 10 out of 10 -Timekeeping: Not Applicable 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Seen working a few doors away and asked for an estimate. Neil came along and gave an estimate, job completed within the hour! Very helpful about what needed to be done and more importantly what was unnecessary. A real "Wizard" job!
Customer in Tunbridge Wells, 22 April 2013   business
Replace facia.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Neil was very quick to come and quote for the work we required and once agreed, fitted it in around us brilliantly. Very pleasant, efficient and a pleasure to deal with.
Customer in Tunbridge Wells, 19 April 2013   business
Fixed leak on roof.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Roof Wizard turned up on time and inspected the roof straight away. They showed me photos of the problem and returned a week later to fix it. I would use again and recommend.
Customer in Tonbridge, 15 April 2013   business
Primed and fitted new felt to flat roof.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
A real hard-worker. Didn't seem to even stop for a drink. Very happy with the work done.
Customer in Sevenoaks, 15 April 2013   business
Clear gutters, cap chimneys. Re-point, guttering
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Neil was very efficient and prompt with service and costings, would recommend and use again in future.
Customer in Maidstone, 9 April 2013   business
Roof repairs.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Neil carried out roof repairs for a property that we own. He was very courteous and professional in all of our dealings with him.
Customer in Hailsham, 5 April 2013   business
Replacement of slate tiles.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Neil is courteous a very easy to deal with. He initially replaced two slipped slate tiles and then when another tile came off a month or so later, he kindly made the effort to come back within a hour and fix that one too. Additionally gave me advice about replacing the roof, different material options and offered of advice. Would recommend.
Customer in Tonbridge, 3 April 2013   business
Created new box gutter.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Neil provided a quote with photographs to explain what exactly needed to be done. Prior to the work being carried out, he kept in touch and followed up any calls I had made to him, in good time. He arrived on time, the day he was booked in, and provided updates throughout the day on his progress. Once the work was complete he emailed photographs to me. Neil came highly recommended and I would use him again.
Customer in Tunbridge Wells, 28 March 2013   business
Repair to wall causing water to leak through our out house.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Work has been effective and leaks have stopped. Neil was very prompt in dealing with our enquiry and have used him in the past. Because we were satisfied with his work then called him again. We will, if required use him again in the future and would recommend him to others.
Customer in Tonbridge, 20 March 2013   business
Repaired roof.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Neil was reliable and completed work within specified time frame. This building is a women's refuge, Neil was very helpful and more than willing to work around the times we could allow him Into the property. Will be more than happy to use roof wizard again.
Customer in Sevenoaks, 16 March 2013   business
Repair leak in dorma roof
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
We have used the Roof Wizard before and always impressed, he's saved us getting a new roof as quoted by others.
 Repeat Customer in Tonbridge, 14 March 2013   business
Repair to end block roof.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
2nd time to use the Roof Wizard. Once again very happy with service.
 Repeat Customer in Tonbridge, 14 March 2013   business
Replacement Slate tiles
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Neil replaced 2 tiles for me that had come down with recent wind. He gave me an honest appraisal of the rest of the roof and when a further tile slipped he kindly came round and sorted it within the hour. Would be happy torecommend.
Customer in Tonbridge, 13 March 2013   business
Replaced old and broken pipe work from roof.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Neil visited the property and gave an honest description of the necessary work. He explained the options available in terms of costing and materials and offered a fair estimate for the total work. The job was completed to a very good standard with the replacement pipes fitted soundly and neatly. Would definitely use him again.
Customer in Tunbridge Wells, 7 March 2013   business
Flashing repair to parapet wall to flat roof.
Scores:
7Tidiness: 7 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9
Combined score: 9 out of 10
910
Really helpful service from the start. Very friendly. Gave good clear advice about the problem and seemed to complete work well. A little untidy finishing, with lots of dust coming into the house through a small opening. Only a very minor issue though and not entirely their fault. Overall very pleased, would use the Roof Wizard again.
Customer in Sevenoaks, 5 March 2013   business
Repair/ replacement of felt roof.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Once again, Neil advised and explained options and carried out work quickly and professionally. End result looks good and hope that this is the end to leaky flat roof. Had roof re-felted 2 years ago by a different (local) roofer who did a poor job which left roof still leaking. Wish we had found/used Roof Wizard before! Would use again. Seems a honest trustworthy tradesman.
Customer in Tunbridge Wells, 26 February 2013   business
Analysis and repair to leaking flat roof.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Neil came and quickly diagnosed the suspected cause of small leak within our extension flat roof. Honestly commented that the roof covering was of good quality and well installed. Cause of leak probably due to small cracks in mortar in surrounding wall which he took photos of. Also advised that I clear gutters which I did where also saw the cracks that he referred to. Work carried out quickly and we hope problem solved. Having been let down by other roofers in the past, with good communication and friendly manner we feel we have found an honest trades person in Neil and have already asked him back for another larger job.
Customer in Tunbridge Wells, 21 February 2013   business
Leaking chimney pot thoroughly checked and repaired.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
The work was done very promptly following my initial phone call. All the problems with the chimney and work needed were fully explained. It really helped to be shown photos of what was happening up there! Highly recommended.
Customer in Tunbridge Wells, 20 February 2013   business
Repairs to roof to prevent leaks.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Very considerate service and work carried out promptly. Would recommend Neil and use the company again if I needed to.
Customer in Tonbridge, 16 February 2013   business
Cleared guttering on three storey townhouse.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Very positive experience with Neil. Explained exactly what he would do, how much it would cost and got the job done when he said he would. Ten out of ten.
Customer in Tunbridge Wells, 4 February 2013   business
Repair to flat roof.
Scores:
-Tidiness: Not Applicable 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Our flat roof started leaking in three places so we had called a few companies to get quotes on the work. We felt Neil had been the most thorough. He provided photos of the damaged roof as it was too high up for us to see ourselves and provided a detailed breakdown in writing of the work that he thought needed to be carried out. We were also pleased that Neil was able to do the work without delay. Touch wood the leaking seems to have stopped! I would recommend Neil as he seems an honest bloke, and is reasonably priced and reliable. He also dropped e a courtesy email a week later to check everything was ok. Can't really ask for more than that.
Customer in Tunbridge Wells, 29 January 2013   business
Repair is to flat roof.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
We had a new flat roof installed by a different roofer who then vanished once we paid him leaving us with a leak! Neil came out promptly, was polite, friendly, informative and professional! He fixed the job promptly and said to call if any problems at all. Wish I had found him before the other cowboy!
Customer in Tonbridge, 28 January 2013   business
Repaired hole in roof
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Very professional and courteous. Work was first class as was the quote. Would absolutely recommend.
 Repeat Customer in Tunbridge Wells, 15 January 2013   business
Repaired missing tile on roof.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Very quick response, problem correctly diagnosed and repair done in unusual circumstances. I am extremely pleased with the work.
Customer in Crowborough, 2 January 2013   business
Flat roof in felt and Rhepanol.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
We are a large building company and were advised to use The Roof Wizard. It was a large project and it was completed on time. We will be using this company again.
Customer in London, 29 December 2012   business
Replacing tiles and lead around chimney stack.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Roof Wizard was clean, quick, reasonably priced and efficient. He worked around me (I work unusual hours) and I have been thoroughly satisfied with the results. I would definitely use him again if I had a problem with my roof.
Customer in London, 20 December 2012   business
Repair a leaking velux window and re-tile around.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Neil was professional throughout and kept me informed about the work required and the costs involved. He carried out an excellent repair and found the solution to a previously unexplained leak in the roof.
Customer in Hartfield, 10 December 2012   business
Church roof slate re-fixing and replacement.
Scores:
10Tidiness: 10 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.810
This was the first job we had given Roof Wizard and it was performed in a very satisfactory and courteous manner. As a result one of our church members also employed this firm for some domestic work.
Customer in Tunbridge Wells, 6 November 2012   business
Repairs to eyebrow window and around chimney stack.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Was very happy with the work carried out, he rectified previous work that wasn't carried out well as well as replaced missing roof tiles and advised on guttering that was necessary that wasn't there at all! Plus a polite, courteous service with good communication during a very rainy summer.
Customer in Tonbridge, 6 September 2012   business
Repair toilet block roof.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Punctual, efficient and very tidy. Very happy would recommend.
 Repeat Customer in Tonbridge, 20 August 2012   business
Protection treatment applied to gullies.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Work done quickly and efficiently! Nice chap and very informative about the work needed and done.
 Repeat Customer in Tonbridge, 16 August 2012   business
Cleaned moss from roof front and back.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Did what I asked and did not try and get me to have additional work done, came when he said he would, and cleaned up after himself.
Customer in Tonbridge, 13 August 2012   business
Clearing gully on roof and replacing cement ( leaking had occurred in heavy rain).
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Took photo of the roof before and after work , they were really helpful as unable to climb up ourselves! Cheerful and efficient.
Customer in Tonbridge, 8 August 2012   business
Repaired roof soffits.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Neil gave 1st class service at a very good price, he managed to find time to give me a quote, working around when I was at home meaning he had to come out in the evening. Work was done quickly and efficiently as promised. I would recommend Neil to anyone.
Customer in Tonbridge, 20 July 2012   business
Leadwork on roof, moss removed and guttering checked.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Weather not conducive to roof work but as soon as there was a break in the rain. Neil turned up and got the work done. No significant amount of rain since the work was done, but I trust him to have completed the work required. Wouldn't have known he'd been if the moss hadn't been removed, so very tidy. Very courteous both personally in writing and texting.
Customer in Tunbridge Wells, 18 July 2012   business
Repairs to Kent peg tiled roof
Scores:
10Tidiness: 10 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.810
Neil repaired three valleys and a gable end on my roof. The work was carried out efficiently and to a high standard.
Customer in Tunbridge Wells, 10 July 2012   business
Inspection and remedial work to roof.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Very friendly helpful attitude and very efficient service. Would definitely recommend this company to my friends.
Customer in Tonbridge, 5 July 2012   business
Fixed leak from the roof and cleared gutters.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
The work was carried out professionally, timely and for a great price.
Customer in Tonbridge, 1 July 2012   business
Replaced 2 broken tiles
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Very happy with the work to replace 2 roof tiles. Not a big job but he was courteous and quick. I will recommend him to friends and family and use him again without hesitation,
Customer in Tunbridge Wells, 27 June 2012   business
Fixed loose tiles and lead. Guttering dixed
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
1st class service at a very competative price. At what was a very busy time , neil managed to find time to come and quote for the work. He completed the job there and then. Clean tidy and respectful of the house when inside to get to the loft. I would thoroughly recommend roof wizard to anyone.
Customer in Dartford, 22 June 2012   business
Renew lead flashing between house wall and extension roof
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Estimate received 5 months ago - and Neil stuck to it. He shows an excellent attitude towards his work - says he doesn't want to have to come back again to any job. Job was completed well, with a good sense of humour. He also found some other aspects of the roof that needed attention and he did those within the cost quoted. An excellent workman - I recommend him highly.
Customer in Sevenoaks, 30 May 2012   business
Re-bedding/pointing of Lead valley
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Courteous and professional. Got the job done efficiently with high quality workmanship. Would recommend and use again.
Customer in Tunbridge Wells, 18 May 2012   business
New valley.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Neil had a lot of problems with our valley but he resolved them professionally and efficiently. He kept us informed at all times and tried hard to keep the cost down to his original estimate, though through no fault of his own this proved to be impossible. At all times Neil was most courteous, friendly and polite and we would have no hesitation in recommending him.
Customer in Sevenoaks, 8 May 2012   business
Replacing 2 roof tiles. Repair to chimney
Scores:
10Tidiness: 10 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.810
Neil was hampered by the recent bad weather. This delayed to initial work by about a week. The work was undertaken quickly and neatlty. We had to wait for paperwork due to technical problems on his end. Very satisfied with the work done and have recommended him onto a friend
Customer in Tunbridge Wells, 20 April 2012   business
New roof
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Neil did a great job and when it turned out that extra work was needed to complete the job he kept me informed about extra costs. There was good communication throughout and I have no hesitation in recommending him to everyone.
Customer in Tonbridge, 12 March 2012   business
New Roof
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Great service provided by Neil. Works diagnosed and rectified quickly We wont hesitate in using Roof Wizard for any further works Good job Thank you
Customer in Tunbridge Wells, 30 January 2012   business
Replaced ridge tile following storm damage
Scores:
10Tidiness: 10 out of 10 9Timekeeping: 9 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
9.8
Combined score: 9.8 out of 10
9.810
This was the second time we have used Neil to do work on our roof and he did not disappoint. He was able to fit us in at short notice and repaired the damage swiftly.
 Repeat Customer in Tunbridge Wells, 27 January 2012   business
Change the cowl on the top of my chimney. Cowl supplied by me.
Scores:
10Tidiness: 10 out of 10 10Timekeeping: 10 out of 10 10Courtesy: 10 out of 10 10Workmanship: 10 out of 10
10
Combined score: 10 out of 10
1010
Gave a price. Offered to do the work straight away. Got his ladder out and did the job. Magic !!!!!
Customer in Tonbridge, 25 January 2012   business
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Important Note:
Whilst every effort is made to ensure the accuracy of the information appearing on this page, the data has been compiled from information supplied by various individuals and businesses and Checkatrade cannot be held responsible for any omissions or inaccurate claims that may appear and recommend that consumers ask to see relevant qualifications and documentation from the contractor before accepting a quote.
Checkatrade cannot be held responsible or liable for the quality of workmanship or service of any of the listed trades and services.